50th Report - Local bus services in England

Select Committee
Public Accounts Committee HC 892 29 October 2025
Report Status Government responded
Conclusions & Recommendations 29 items (16 recs)
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Government Response (AI assessment · 28 of 29 classified)
Accepted 23
Acknowledged 1
Deferred 2
Not Addressed 2
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24 Conclusion Acknowledged
Older and disabled people are taking far fewer bus journeys than other passengers relative to pre-COVID bus usage; the number of concessionary journeys by older and disabled passengers is 29% lower than before COVID. The Department explained that fare paying passenger journeys are nearly at pre-COVID levels. However, because concessionary …
Government Response Summary
The response outlines potential factors contributing to the decrease in concessionary journeys, including discretionary travel, cost of living, and a shift to online activities. They will provide a further update to the committee within six months.
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29 Conclusion
One digitally enabled service the Department has been supporting in 17 rural areas is demand-responsive transport, where smaller buses or taxis provide a link from rural areas into local towns. Passengers use an app to request journey times in advance.72 Demand responsive transport can provide a minimum level of transport …
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