Thirty-Ninth Report - Lessons from major projects and programmes

Select Committee
Public Accounts Committee HC 694 29 January 2021
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Conclusions & Recommendations 29 items (6 recs)

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Government response
Treasury minutes: Government response to the Committee of Public Accounts on the Thirty ninth report from Session 2019-21 · published 26 Mar 2021

Recommendations & Conclusions

29 results
2 Recommendation
We are concerned about the continued lack of transparency to Parliament about the progress of...
Recommendation
We are concerned about the continued lack of transparency to Parliament about the progress of government projects. This Committee has examined many programmes where issues were emerging for some time that only became public knowledge much later. For example, the … Read more
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3 Recommendation
We welcome the IPA’s plans to strengthen how it assures government’s major projects and the...
Recommendation
We welcome the IPA’s plans to strengthen how it assures government’s major projects and the recent clarification of it roles and responsibilities, but it remains to be seen whether the IPA will be able to effectively ensure those delivering projects … Read more
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4 Recommendation
There is scope for a more mature approach to setting and monitoring cost and schedule...
Recommendation
There is scope for a more mature approach to setting and monitoring cost and schedule estimates by using ranges which narrow over time. The UK government has some of the most novel and complex programmes in the world. The issues … Read more
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5 Recommendation
The calibre and number of people in leadership positions in major projects is still not...
Recommendation
The calibre and number of people in leadership positions in major projects is still not strong enough. Skills and leadership remain a persistent problem in delivering major projects, particularly in getting the appropriate mix of skills across areas such as … Read more
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6 Recommendation
It is vital that Parliament’s own major project, the Restoration and Renewal programme, is an...
Recommendation
It is vital that Parliament’s own major project, the Restoration and Renewal programme, is an exemplar of an open and transparent project which welcomes scrutiny. The restoration and renewal of the Palace of Westminster is a highly complex programme with … Read more
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1 Conclusion
On the basis of a report by the Comptroller and Auditor General, we took evidence...
Conclusion
On the basis of a report by the Comptroller and Auditor General, we took evidence from the Infrastructure and Projects Authority (the IPA) about the delivery and assurance of government major programmes.1
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7 Conclusion
We asked about the capacity of both government and the private sector to deliver large...
Conclusion
We asked about the capacity of both government and the private sector to deliver large increases in activity efficiently and effectively. The Government’s commitment to reach net zero carbon emissions by 2050 will add further challenges to meeting these commitments.8 … Read more
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8 Conclusion
The NIC stated that new economic infrastructure must take a cross-sectoral, evidence- based and long-term...
Conclusion
The NIC stated that new economic infrastructure must take a cross-sectoral, evidence- based and long-term perspective.11 It said that this should increase the likelihood that the strategic case will remain relevant and persuasive as time goes on, which is likely … Read more
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9 Conclusion
Within the National Infrastructure Strategy, the government also announced the initiatives that had come out...
Conclusion
Within the National Infrastructure Strategy, the government also announced the initiatives that had come out of Project Speed, which it set up over the summer to review the infrastructure project life cycle and identify where improvements could be made in … Read more
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10 Conclusion
Government has also made changes to its Green Book guidance on evaluating investment proposals, such...
Conclusion
Government has also made changes to its Green Book guidance on evaluating investment proposals, such as reducing the dominance of benefit-cost ratios (BCRs) in project appraisal and introducing a new public value framework.15 The IPA stated that being fixated on … Read more
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11 Conclusion
In discussing the historic performance on managing major programmes and the challenges they have faced,...
Conclusion
In discussing the historic performance on managing major programmes and the challenges they have faced, the IPA stated that the UK government has some of the most novel and complex programmes in the world, that are probably more complex than … Read more
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12 Recommendation
The NIC agreed, stating that when building infrastructure, government needs to spend sufficient time at...
Recommendation
The NIC agreed, stating that when building infrastructure, government needs to spend sufficient time at the start deciding on the exact outcomes it wants and the ways those outcomes can be best achieved. This involves rigorous option appraisal and, critically, … Read more
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13 Conclusion
The IPA stated that it is working with government to improve the quality of cost...
Conclusion
The IPA stated that it is working with government to improve the quality of cost estimation and is currently working on a standard for developing guidance on cost estimating. It has also set up a cross-departmental cost estimating community to … Read more
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14 Conclusion
The IPA and NIC stated that programmes should provide a reasonable range of outcomes for...
Conclusion
The IPA and NIC stated that programmes should provide a reasonable range of outcomes for likely costs and schedule that reflects the level of uncertainty in a programme.23 The Comptroller and Auditor General has also recommended the use of 16 … Read more
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15 Conclusion
Skills and leadership remain a persistent problem in delivering major projects.
Conclusion
Skills and leadership remain a persistent problem in delivering major projects. Our report on specialist skills in the civil service concluded that skills shortages were responsible for delays, inefficiencies and increased costs in government projects, with the lack of skills … Read more
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16 Conclusion
However, the IPA stated that many SROs manage more than one programme, and typically have...
Conclusion
However, the IPA stated that many SROs manage more than one programme, and typically have four or five, which means they are “not being afforded the time in role to do the necessary work.”30 The IPA said that government needed … Read more
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17 Conclusion
The IPA told us that, to remedy this issue, in addition to making attendance at...
Conclusion
The IPA told us that, to remedy this issue, in addition to making attendance at the Major Projects Leadership Academy mandatory for SROs, the IPA aims to give them an assessment and an accreditation to ensure that they have the … Read more
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18 Conclusion
This Committee has examined many government programmes where problems had arisen and were known by...
Conclusion
This Committee has examined many government programmes where problems had arisen and were known by those within the programme for some time, but the issues only became public knowledge much later. For example, the Committee was kept in the dark … Read more
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19 Conclusion
The IPA agreed that creating a culture of transparency and openness are the foundations of...
Conclusion
The IPA agreed that creating a culture of transparency and openness are the foundations of effective project delivery. It promotes these values within its principles of project success, namely “Prioritise people and behaviour” and “Tell it like it is”.35 It … Read more
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20 Conclusion
Projects need good data to appropriately track programme performance, but the underlying data which communicates...
Conclusion
Projects need good data to appropriately track programme performance, but the underlying data which communicates progress can be poor. The Comptroller and Auditor General’s report refers to multiple estimates and numbers being in use within Departments and insufficient or out … Read more
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21 Conclusion
The IPA stated that releasing all data at the detailed level would cause issues within...
Conclusion
The IPA stated that releasing all data at the detailed level would cause issues within the supply chain. It argued that it does not release its own assurance reviews so that it can have effective and candid discussions with programme … Read more
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22 Conclusion
The IPA provides a range of assurance and support services to major programmes, with one...
Conclusion
The IPA provides a range of assurance and support services to major programmes, with one of its key activities being gateway reviews of programmes at key decision points, such as each approval stage of the Business Case. Major programmes typically … Read more
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23 Conclusion
The IPA considers that while its gateway review process is good, government has not always...
Conclusion
The IPA considers that while its gateway review process is good, government has not always applied it with the rigour needed.45 This has meant that programmes with significant issues have proceeded through Gateways even when they were given a delivery … Read more
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24 Conclusion
The IPA pointed to the Lower Thames Crossing as a recent example of where it...
Conclusion
The IPA pointed to the Lower Thames Crossing as a recent example of where it has made meaningful impact on a programme’s delivery. It stated that the programme had an ambitious schedule and was larger than any other scheme that … Read more
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25 Conclusion
We noted that the number of projects rated as red has increased from four to...
Conclusion
We noted that the number of projects rated as red has increased from four to eleven in the IPA’s most recent annual report and questioned the IPA on how we should measure its success going forward.49 The IPA stated that … Read more
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26 Conclusion
The IPA told us that it is looking to introduce metrics to help it understand...
Conclusion
The IPA told us that it is looking to introduce metrics to help it understand whether it is making a material difference to projects passing through stage gates, and what impact it is having on programmes that are underway.51 The … Read more
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27 Conclusion
Since the IPA’s remit covers the government major programmes portfolio, it does not extend to...
Conclusion
Since the IPA’s remit covers the government major programmes portfolio, it does not extend to the restoration and renewal of the Houses of Parliament, or the associated Northern Estates programme.54 The Restoration and Renewal programme is overseen by a Sponsor … Read more
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28 Conclusion
Whilst the IPA has provided support and advice in an advisory capacity to the programme,...
Conclusion
Whilst the IPA has provided support and advice in an advisory capacity to the programme, it does not currently fall within the IPA’s formal remit. The IPA was engaged in implementing the recommendations of the Joint Committee report on the … Read more
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29 Conclusion
When asked, the IPA stated that it could not see a reason why it could...
Conclusion
When asked, the IPA stated that it could not see a reason why it could not provide further assurance over the programme, if asked to by Parliament.59 When we reported on the programme in October 2020, we welcomed the decision … Read more
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