Surrey

Coroner Area
Reports: 187 Earliest: Aug 2013 Latest: 19 Dec 2025

78% response rate (above 62% average).

Clear 98 results
Lisa Bowen
All Responded
2025-0592 20 Nov 2025
Department for Transport Department for Business and Trade Toyota PLC +1 more
Road (Highways Safety) related deaths
Concerns summary A vehicle's anti-locking braking system (ABS) critically failed after a tyre detachment, incorrectly reducing braking and creating an unaddressed design flaw. This specific scenario of tyre detachment is not accounted for in industry testing, affecting many vehicles.
Action taken summary The Department for Transport has implemented changes to UN Regulation No. 58 for Rear Underrun Protective Devices (RUPD) for new trailers registered since September 2021, increasing test forces and im
Paul Pidgeon
All Responded
2025-0550 11 Aug 2025
Brooker Group Limited
Alcohol, drug and medication related deaths
Concerns summary A wholesale supplier failed to verify a customer's authorization to distribute medicinal products, leading to bulk sales of paracetamol and ibuprofen to an unauthorized individual, risking future deaths.
Action taken summary Booker Group has implemented a tighter customer qualification process, requiring refreshes every two years, and introduced a system till block to prevent sales of medicinal products to unauthorised cu
Tracey Ostler
All Responded
2025-0416 7 Aug 2025
South West London Integrated Care Board Health Services Safety Investigations B… Department of Health and Social Care +4 more
Emergency services related deaths (2019 onwards) Hospital Death (Clinical Procedures and medical management) related deaths Mental Health related deaths
Concerns summary A severe shortage of psychiatric beds results in acute mental health patients being unlawfully and inappropriately detained in emergency departments for extended periods, compromising both psychiatric and physical healthcare.
Action taken summary The Health Service Safety Investigations Body will launch two national investigations: one into the care of mental health crisis patients in emergency departments starting October 2025, and another in
Stephen Lawrence
All Responded
2025-0411 6 Aug 2025
Eastcroft Nursing Home
Care Home Health related deaths
Concerns summary A resident sustained unexplained injuries, followed by deficient record-keeping, delayed medical advice after a fall, and conflicting evidence from the nursing home manager, indicating an ongoing risk to residents.
Action taken summary The nursing home seeks clarification on how to address "extremely concerning" particulars in the report, implies that shortfalls were addressed as they arose, and refers to a January 2024 CQC …
Andrew Kenward
All Responded
2025-0346 9 Jul 2025
Department of Health and Social Care Home Office
Alcohol, drug and medication related deaths Suicide (from 2015)
Concerns summary There is no central monitoring for sodium nitrite poisoning, and high-purity sodium nitrite can be easily imported and purchased in lethal quantities without regulation or consideration for dilution, posing significant risk.
Action taken summary The Home Office is researching the availability of sodium nitrite and collaborating with DHSC on legislative options. Border Force issued guidance last year on controlling items intended to assist sui
Rose Harfleet
All Responded
2025-0223 13 May 2025
Royal College of Emergency Medicine Royal Surrey County Hospital NHS Founda… Royal College of Paediatrics +3 more
Child Death (from 2015) Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary The hospital lacked guidance for managing children with profound disabilities, failed to adequately consult or respond to their parents, and did not offer a Learning Disability Liaison Nurse, leading to poor care.
Action taken summary NHS England highlights that the Oliver McGowan Mandatory Training on Learning Disability and Autism has been required for all CQC-regulated providers since July 2022. They also published Health and Ca
Luke Barnes
All Responded
2025-0136 11 Mar 2025
HMPPS
Alcohol, drug and medication related deaths
Concerns summary Probation staff lack access to specialist medical reports and adequate training on neurodiverse conditions, hindering effective supervision. A loophole also prevents unactioned court sentences from being referred back for review.
Action taken summary HMPPS has updated its Drug Rehabilitation Requirement (DRR) Guidance in June 2025 to standardize reviews and clarify roles. All frontline probation staff receive mandatory neurodiversity training sinc
Pamela Marking
All Responded
2025-0107 24 Feb 2025
Surrey and Sussex Healthcare NHS Founda… Royal College of Physicians Royal College of Emergency Medicine +7 more
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary Misleading titles and public misunderstanding of Physician Associate roles, coupled with inadequate national guidelines and direct supervision, risk patient safety through PAs working beyond their competency.
Action taken summary NHS England noted the anaesthesia concerns were outside its remit and highlighted the ongoing Leng Review for Physician Associate (PA) roles. It referenced existing NHSE guidance on safe PA deployment
Margaret Rodgers
All Responded
2025-0096 19 Feb 2025
Surrey and Sussex Healthcare NHS Trust
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary Pressure ulcer risk assessments are not yet consistently embedded in the Emergency Department, and the ward continues to experience insufficient nursing staff levels for acutely ill patients.
Tammy Milward
All Responded
2025-0027 15 Jan 2025
Esher Green Surgery Surrey and Borders Partnership NHS Foun…
Alcohol, drug and medication related deaths Suicide (from 2015)
Concerns summary Incompatible electronic record systems and poor co-location hinder coordination and communication between GP practices and mental health services, placing patients at risk of early death.
Action taken summary Esher Green Surgery held a Significant Event Meeting, contacted the ICB, and raised staff awareness regarding fragmented medical records. They will implement any temporary IT integration measures reco
Hannah Aitken
All Responded
2024-0622 14 Nov 2024
Department of Health and Social Care Home Office
Alcohol, drug and medication related deaths Suicide (from 2015)
Concerns summary The increasing use of for self-harm is not centrally monitored, and current legislation fails to control the import and availability of substances used for poisoning, despite known risks.
Action taken summary The Department of Health and Social Care (DHSC) has established a "Concerning Methods Working Group" to examine access to the substance and other methods of suicide. DHSC is also exploring …
Sylvia Prichard
All Responded
2024-0576 25 Oct 2024
Avery Healthcare Group
Care Home Health related deaths
Concerns summary The care home had outdated mobility plans, lacked falls minimisation plans for at-risk residents, and failed to meet call bell response times. These systemic issues were compounded by ineffective oversight and auditing.
Action taken summary Avery Healthcare Group has appointed new senior management, conducted a 'Lessons Learned Workshop' across the organisation, and completed a full audit of all resident care plans. They have also introd
Natasha Johnston
All Responded
2024-0587 25 Oct 2024
Surrey County Council Home Office
Accident at Work and Health and Safety related deaths Other related deaths
Concerns summary The absence of regulation on the number and weight of dogs an individual can walk in public creates significant safety risks for both dog walkers and other members of the public.
Action taken summary DEFRA acknowledges the lack of national regulation and plans to engage with local authorities, police, and animal welfare stakeholders to gather evidence on existing powers and interventions. This wil
Jennifer Chalkley
All Responded
2024-0542 14 Oct 2024
Department for Education Surrey County Council
Child Death (from 2015) Suicide (from 2015)
Concerns summary A widespread misconception among schools that £6,000 must be spent on a child's SEN before an EHCP assessment application is delaying critical early support, increasing the risk of mental health issues and suicidality.
Action taken summary Surrey County Council has prepared a communication for all Surrey education providers to clarify the misunderstanding that a £6,000 spending threshold is required before applying for an Education, Hea
Locket Williams
All Responded
2024-0543 14 Oct 2024
Surrey and Borders Partnership NHS Foun…
Child Death (from 2015) Suicide (from 2015)
Concerns summary Insufficient in-county psychiatric inpatient beds for children persist, with new units inadequate for demand or specific needs. A new suicide risk assessment system lacks clear alerts on medical records, risking clinicians missing vital information.
Action taken summary The Trust opened Emerald Place in March 2024, a new inpatient unit with sufficient bed capacity for General Adolescent Unit needs in Surrey, and is currently accessing beds via independent …
Mia Gauci-Lamport
All Responded
2024-0545 14 Oct 2024
Tadworth Children’s Trust Department of Health and Social Care NHS England +1 more
Care Home Health related deaths
Concerns summary Inadequate night monitoring, including reliance on an insensitive video monitor, and poor medical record keeping compromised Mia's care. Lack of regular PEWS assessments and inconsistent specialist oversight were significant clinical governance concerns.
Action taken summary NHS England has held an urgent Quality Summit and a Regional Quality Review meeting with The Children's Trust (TCT) to address concerns and action plans. The Regional Medical Director has …
Charne Petit
All Responded
2024-0514 26 Sep 2024
NHS England Surrey and Borders Partnership Trust
Mental Health related deaths Suicide (from 2015)
Concerns summary A severe shortage of mental health beds meant the patient could not receive necessary hospital treatment and led to patients being inappropriately detained in general hospitals.
Action taken summary NHS England highlights significant past investment of £2.3bn into mental health services and further funding allocations of £1.6bn and £42m from 2023-25 to address bed shortages. They confirm a Regula
Helen Kerr
All Responded
2024-0498 18 Sep 2024
Surrey Police Surrey and Borders Partnership Surrey County Council
Mental Health related deaths Suicide (from 2015)
Concerns summary Mental health teams failed to act on repeated information about declining patient mental health, delaying appropriate treatment. Crucially, information sharing between police and mental health services out-of-hours is inadequate, and risks to staff from patients' delusions were not addressed.
Action taken summary Surrey County Council explains that the SCARF process is not designed for emergency out-of-hours referrals. They confirm a clear, well-known process exists for police officers to contact the Emergency
Philip Ross
All Responded
2024-0492 16 Sep 2024
South East Coast Ambulance Service
Emergency services related deaths (2019 onwards)
Concerns summary The ambulance service's failure to timely clinically validate Category 3 and 4 calls, coupled with extended response times, places deteriorating patients at risk of early death.
Action taken summary South East Coast Ambulance Service acknowledges that the 90-minute validation aim is not met for all patients. They have already optimised the use of Urgent Community Response teams, invested in …
Paul Batchelor
All Responded
2024-0494 13 Sep 2024
Red House (Ashtead) Limited Medicines and Healthcare Products Regul… Care Quality Commission
Care Home Health related deaths Product related deaths
Concerns summary A lack of awareness regarding proper support for nursing bed mattress extensions poses a trapping risk if they detach. Furthermore, nighttime resident check procedures, though briefed, are not formalized into care home policy.
Action taken summary MHRA states they have not received similar reports regarding bed extensions and believes their existing National Patient Safety Alert for preventing entrapment in beds is sufficient, thus they do not
Jeffrey Marshall
All Responded
2024-0450 13 Aug 2024
National Institute for Health and Care … NHS England
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary A lack of national guidance on when to recommence anticoagulation after a traumatic head injury and no requirement to discuss risks with patients creates uncertainty and impacts informed decision-making.
Action taken summary NHS England defers to NICE for national guidance on recommencing anticoagulation post-head injury, stating they will review NICE's response and consider any necessary actions. They noted that individu
Gillian Stokes
All Responded
2024-0436 8 Aug 2024
Department of Health & Social Care Ashford and St Peter’s Hospitals NHS Fo… Royal College of Nursing +1 more
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary Insufficient clinical guidance for diagnosing radiation-induced sarcoma in breast implant patients and an inadequate 5-year surveillance period. A crucial follow-up appointment after an aspiration was also not carried out.
Action taken summary The DHSC has asked its officials to explore with MHRA and NHS England how to raise awareness among patients and clinicians about radiation-induced angiosarcoma. They noted that the current 5-year …
Emma, Ellette and George Pattison
All Responded
2024-0438 8 Aug 2024
National Police Chiefs’ Council Surrey Police General Practitioners Committee +2 more
Other related deaths Suicide (from 2015)
Concerns summary The process for obtaining shotgun certificates is flawed, as online doctors enable applicants to hide relevant medical history. Licensing authorities also lack methods to fully uncover coercive controlling behaviour.
Action taken summary The DHSC states that a digital system for GPs to flag relevant medical conditions in firearms licensing has been fully rolled out by May 2023. They note the issues of …
Wendy Hammon
All Responded
2024-0410 29 Jul 2024
Ashford and St. Peter’s Hospitals NHS F…
Hospital Death (Clinical Procedures and medical management) related deaths
Concerns summary Critical indicators of deteriorating health (rising CRP, fluid charts, NEWS2 scores) were consistently missed or incomplete by clinical staff, suggesting a systemic lack of knowledge and inadequate monitoring.
Action taken summary The Trust has completed a Serious Incident Investigation Report and will be discussing and implementing a series of actions to improve the recognition, escalation, and management of deteriorating pati
Jessica de Souza
All Responded
2024-0407 16 Jul 2024
Royal Pharmaceutical Society BMJ Group National Institute for Health and Clini…
Mental Health related deaths Suicide (from 2015)
Concerns summary Clinicians relied on potentially misleading guidance to prescribe aripiprazole as a monotherapy for bipolar disorder, which was ineffective in protecting the patient from depressive relapse.
Action taken summary The Royal Pharmaceutical Society clarified that the BNF monograph for aripiprazole only covers prevention of mania, not bipolar depression, and stated they do not believe their guidance was misleading