State Custody related deaths

PFD Category
Reports: 357 Areas: 57 Earliest: Aug 2013 Latest: 8 Apr 2026

74% response rate (above 63% average). 58% of classified responses show concrete action taken. Reports rose 40% from 25 (2023) to 35 (2024).

PFD Reports
161 results
Michael Dobson
All Responded
2021-0035 11 Feb 2021 Staffordshire South
HMP Dovegate
Concerns summary (AI summary) Limited staff availability post-prison lockdown means essential maintenance, like electricity supply issues, is delayed until the next day. This creates a potential for prisoners to self-harm.
Action Taken (AI summary) HMP Dovegate has ensured there is an on-call facilities maintenance officer available to remedy electricity faults in cells during out-of-hours periods. Duty Managers have been reminded of their responsibility to contact the on-call officer and that electricity should not be left inactive for any period of time.
Jason O’Rourke
All Responded
2021-0032 10 Feb 2021 Inner South London
HMP Belmarsh and HMPS
Concerns summary (AI summary) HMP Belmarsh's immediate needs form inadequately assesses self-harm risk for new prisoners without existing care plans. The nightly roll check system lacks robust auditing, risking missed checks and compromising prisoner safety.
Action Taken (AI summary) HMP Belmarsh has updated its 'immediate needs' form for new prisoners to provide clearer guidance to staff on actions to take regarding suicide/self-harm risks, including communication with healthcare and documentation. The LTHSE safety team will also be visiting to identify further opportunities for improvement.
Lee Davies
All Responded
2020-0261 9 Oct 2020 Shropshire, Telford & Wrekin
Midlands Partnership NHS Foundation Tru…
Concerns summary (AI summary) The Laurel Ward's scalable perimeter fence and dense, unsearched shrubbery facilitated repeated absconding and concealment of dangerous items, compounded by a lack of observation and CCTV in the garden.
Action Planned (AI summary) MPFT is reviewing the fence structure around the garden on Laurel Ward, with options including a full replacement fence or retrofitting an anti-climb dome; the Trust is also discussing ways to complete searches of the garden at set frequencies, such as bi-monthly, and these will be addressed through the Trust’s Health and Safety Committee for action and monitoring.
Wesley Rowlands
All Responded
2020-0195 5 Oct 2020 Lancashire and Blackburn with Darwen
HMP Garth
Concerns summary (AI summary) Redundant television brackets in prison cells, including the deceased's, remain as obvious ligature points, posing a significant ongoing risk.
Action Planned (AI summary) HMP Garth has arranged for the Prison Maintenance Group to review all cells and remove unused television brackets, with completion expected by February 2021. They are also reviewing accommodation in other prisons and alerting Prison Group Directors and Governors to the concerns.
Prince Fosu
All Responded
2020-0148 6 Jul 2020 West London
Central & North West London NHS Foundat… Independent Monitoring Board
Concerns summary (AI summary) Healthcare staff require improved training on *when* to make referrals. Additionally, concerns about detainees are not simultaneously reported to healthcare managers, hindering joint working and risking critical issues being missed.
Action Planned (AI summary) The IMB will deliver training to all immigration detention IMB members by the end of 2020, and require it for all future members with refresher training every three years. The training will focus on monitoring those in separation, raising concerns, and responding to allegations of abuse. The Trust is developing robust educational pathways within Offender Care and will develop a “train the trainer” programme to enable local sites to provide mental health awareness training routinely. The Offender Care directorate is drafting guidance on when a patient should be referred to the mental health team, including conditions and symptoms and will be circulating it as a standalone document to all CNWL staff and to all partner agencies by the end of November 2020.
Lewis Francis
All Responded
2020-0074 23 Mar 2020 Exeter and Greater Devon
Avon and Somerset Police Cornwall Partnership NHS Foundation Tru… Cygnet Healthcare +8 more
Concerns summary (AI summary) A lack of mechanisms for transferring serious crime suspects in police custody to mental health facilities and insufficient understanding of autistic prisoners' needs pose significant risks.
Action Planned (AI summary) Wiltshire Police is working with other forces and the South West Provider Collaborative to develop a Memorandum of Understanding regarding mental health pathways. Avon and Somerset Police, on behalf of the South West Provider Collaborative, has clarified out-of-hours admission processes and confirmed with providers that services are commissioned to admit patients out of hours if clinically indicated. They are also developing a Memorandum of Understanding, with key milestones including governance/agency approval by October 2020 and communication to stakeholders by November 2020. They consider the training action is directed towards the Prison Service alone.
Ian Weeks
All Responded
2020-0064 12 Mar 2020 South Wales Central
Cardiff and Vale NHS Trust
Concerns summary (AI summary) Failures in checking medical records upon prison admission led to missed antidepressant medication, exacerbated by staff shortages, heavy workloads, and the absence of a "red flag" warning system for suicide risk.
Action Planned (AI summary) Cardiff and Vale NHS Trust has reviewed the records, processes, and systems related to the death, noting a difference between NHS Wales and England regarding GP record access for prisoners. They have recently gained funding for an IT data specialist to improve IT in the prison, with recruitment to be pursued once a workforce review is complete.
Robert Brown
All Responded
2020-0065 9 Mar 2020 Staffordshire (south)
National Offender Management Service
Concerns summary (AI summary) Information in central NOMIS records, medical system records, and the security department was not available to all prison staff who may have benefitted from having it.
Action Planned (AI summary) NHS England and NHS Improvement are leading a project with HMPPS to implement inter-operability between SystmOne and NOMIS to improve information sharing; Phase one is delayed until August 2020 due to COVID-19 priorities, and Phase three is expected in 2021. The Safer Custody Zone at Dovegate was formed in 2019, to facilitate information sharing between prison and healthcare staff.
Carl Newman
All Responded
2020-0056 6 Mar 2020 Liverpool and the Wirral
HMPPS
Concerns summary (AI summary) Prison staff lacked accessible, up-to-date training records for critical safety procedures (ACCT & SASH), indicating a national issue with tracking and ensuring current staff competence.
Action Taken (AI summary) Following the inquest, the Governor of HMP Liverpool issued a staff information notice promoting the use of the myLearning system for accessing training records, and a comprehensive guide on how to use the system will follow. The ACCT case management system is being updated and training packages refreshed.
Marlon Watson
All Responded
2020-0010 14 Jan 2020 Staffordshire (South)
HMP Dovegate
Concerns summary (AI summary) Healthcare staff at HMP Dovegate demonstrated an inadequate understanding of the ACCT process, which is a significant concern for managing prisoner welfare and suicide risk.
Action Planned (AI summary) Care UK has offered additional refresher ACCT training to all staff, to be provided by the prison within 12 weeks. They are also implementing a system to ensure senior oversight on ACCT and SASH training across all Care UK sites. Care UK has offered additional refresher ACCT training to all staff, to be provided by the prison within 12 weeks. They are also implementing a system to ensure senior oversight on ACCT and SASH training across all Care UK sites.
Tomasz Nowasad
All Responded
2019-0445 20 Dec 2019 Manchester (City)
Greater Manchester mental Health NHS Tr… HM Prison and Probation Service
Concerns summary (AI summary) There was an over-reliance on prisoners' self-declarations regarding self-harm risk, and insufficient consideration of all risk factors or the "big picture" during ACCT reviews and discharge. Risk assessment rationales were also not consistently documented.
Action Planned (AI summary) NHS England published guidelines and supporting documents for Health and Justice Clinical Reviewers in Sept 2018 and has published an amended specification for the provision of mental health services in prison. Additional resources were provided to HMP Manchester for mental health staffing. HM Prison and Probation Service are rolling out improvements to the ACCT process and are increasing the numbers of safer cells available to governors, including at HMP Manchester.
Trevor Oakley
All Responded
2019-0495 26 Nov 2019 Hampshire
HM Prison and Probation Service
Concerns summary (AI summary) Night staff at the prison may not be immediately aware of which prisoners are due in court the following morning, potentially overlooking increased self-harm risks among these prisoners.
Action Planned (AI summary) • The use of thromboprophylaxis to surgery has been relaunched and clarified to all pertinent staff, particularly the time period before which it should be withheld. • All speciality specific thromboprophylaxis guidelines are being reviewed.
Shaun Dewey
All Responded
2019-0398 19 Nov 2019 Avon
HM Prison and Probation Service
Concerns summary (AI summary) The elevated risk of self-harm and suicide among remand prisoners is not adequately highlighted in staff training, care practices, or national guidance documents like ACCT.
Action Planned (AI summary) HM Prison and Probation Service will review and update lists of risks and triggers as part of replacing PSI 64/2011 with a policy framework on prison safety, considering the risks posed by remand status. They will also revise the Introduction to Suicide and Self Harm Prevention training.
David Kirsch
All Responded
2019-0362 30 Oct 2019 Worcestershire
HMP Long Lartin
Concerns summary (AI summary) A lack of consistent case management for the ACCT process resulted in fragmented oversight, inadequate care planning, and critical information about the deceased's deteriorating mental state and specific concerns not being recorded.
Action Taken (AI summary) HMPPS has revised training for ACCT case managers, emphasising consistency, Caremap completion, and information sharing, with guidance sent to existing case managers at Long Lartin and training for all Band 4 and 5 staff by June 2020. They have also reviewed the ACCT process and devised a new version of the form and associated guidance, piloted in ten establishments in 2019.
Imran Mahmood
All Responded
2019-0355 4 Sep 2019 Staffordshire South
HM Prison and Probation Service
Concerns summary (AI summary) E-cigarettes in prison are being misused as heating devices for drug preparation, highlighting a significant safety risk related to both illicit drug use and potential fires.
Action Planned (AI summary) HMPPS is considering alternative vape devices, including one using vapourless valve technology, to mitigate risks associated with e-cigarettes in prisons, but is constrained by cost and commercial availability.
Justin Gallagher
All Responded
2019-0491 16 Aug 2019 East Sussex
Department of Health and Social Care MOJ NHS England
Concerns summary (AI summary) Fragmented prison healthcare failed to obtain medical history, create care plans, or assign a single clinician, missing opportunities to diagnose cancer and cancelling vital appointments due to resource shortages across multiple agencies with separate databases.
Action Planned (AI summary) Following the death, NHS England has moved to a single provider model for healthcare in prisons to negate communication issues and ensure a single database system. Care UK was awarded the contract in October 2019, with services being mobilized for an April 2020 delivery date and oversight via contract review meetings. The DHSC refers to the National Prison Partnership Board, which published a Principle of Equivalence in October 2019 to ensure equitable healthcare outcomes for prisoners. NHS England and NHS Improvement have taken steps to review and strengthen its quality assurance and contract performance systems. HMP Lewes is committed to providing resources for external escorts to medical appointments and currently makes sufficient staff available for three external hospital escorts each weekday. There is a daily meeting between prison and healthcare staff at which important information is shared.
Martin Haines
All Responded
2019-0486 16 Aug 2019 East Sussex
Department of Health and Social Care HM Prisons and Probation Service NHS England
Concerns summary (AI summary) Prison healthcare suffered from inadequate medical monitoring, substandard care, and a lack of emergency protocols, compounded by fragmented responsibility across multiple agencies with poor communication and separate IT systems.
Action Planned (AI summary) The Department of Health and Social Care states that providers of healthcare services are responsible for the quality and safety of the care they provide and expects the healthcare providers at HMP Lewes to consider improvements. The National Prison Partnership Board published a Principle of Equivalence in October 2019. NHS England reports that it has reviewed its commissioning contract performance and quality assurance systems following the death. Improvements include a revised governance structure with a Quality Board and Serious Incident Panel, and the appointment of a dedicated Quality Assurance Team. HMPPS published the Prisons Drug Strategy in April 2019 and each prison has responsibility for reviewing their own local substance misuse strategy. A notice is now displayed in the control room to serve as a visual reminder to staff of the need to call an ambulance immediately upon receiving an emergency code and the prison also issues notices to all staff regularly to remind them of the importance of using the emergency codes correctly.
William Vickers
All Responded
2019-0255 26 Jul 2019 Milton Keynes
HMP Woodhill South Central Ambulance Services
Concerns summary (AI summary) Ambulance crews attending the prison lack access to the main radio system, and the first response to emergencies does not consistently include a fully qualified paramedic, impacting effective communication and care.
Action Taken (AI summary) HMP Woodhill updated contingency plans to expedite emergency vehicle access, including immediate contact with ambulance services, staff reporting to the prison to await the ambulance, and training for Operational Support Grades (OSGs). All Custodial Managers will have had the opportunity to test these new arrangements. CNWL NHS Trust has implemented new AEDs with data cards, introduced an Offender Care Resuscitation Review Group, and commissioned an external review of emergency response practices. A 'Train the Trainer' course was also completed to enable regular local emergency response training.
Marcus McGuire
All Responded
2019-0209 23 Jun 2019 Birmingham and Solihull
HMP Birmingham, MOJ, G45
Concerns summary (AI summary) HMP Birmingham failed to consistently assign single case managers for ACCT plans, leading to deficiencies in care and follow-up. Concerns exist that management is not accurately reporting the extent of improvements.
Noted (AI summary) HMP Birmingham has trained additional case managers, monitors compliance with the single case manager model daily, reviews it monthly, and has introduced further quality assurance of every ACCT document. G4S states that actions at HMP Birmingham are not within its remit as the prison is now operated and managed by HMPPS, but they reflect on every death in custody and consider lessons learned to inform best practice across their establishments.
John Wright
All Responded
2019-0175 21 Mar 2019 Oxfordshire
Healthcare Care UK HM Prison and Probation Service
Concerns summary (AI summary) Critical self-harm risk information for incoming prisoners is poorly shared between external agencies, prison, and healthcare. Systemic gaps in IT and manual communication methods mean vital data is not consistently accessible to staff.
Action Taken (AI summary) HMPPS details actions taken including; NHS England Commissioners, Mountain Healthcare, and the liaison and diversion service have been informed of the process for contacting the prison healthcare team. The courts that serve HMP Bullingdon and the escort contractors (GEO Amey) have been reminded that safety concerns should be recorded on the Person Escort Record. Care UK provides details of actions taken including; Healthcare staff attending prison morning meetings, maintaining a register of staff who have completed SASH training and providing ASIST training to all patient-facing staff.
Matthew Hamilton
All Responded
2019-0050 14 Feb 2019 County Durham and Darlington
HMP Durham
Concerns summary (AI summary) Individuals released from custody are unaware that reduced drug tolerance post-abstinence risks fatal overdose if pre-custody consumption levels are resumed.
Action Taken (AI summary) HMP Durham's Drug and Alcohol Reduction Team (DART) has updated their guidance pack to be offered to all prisoners on discharge, is offering Naloxone to prisoners at risk of opiate overdose, and has a trained prisoner (DART Mentor) to offer additional harm reduction advice.
Branko Zdravkovic
All Responded
2019-0047 13 Feb 2019 Dorset
Home Office
Concerns summary (AI summary) Detainee healthcare staff were incorrectly advised to use ACDT procedures instead of statutory Rule 35(2) reports, and lacked a formal system to inform the Home Office, impeding Article 2 obligations.
Action Planned (AI summary) The Home Office will write to all parties in IRCs by the end of April 2019 to reiterate the requirements for sharing information on detainees being managed under ACDT procedures. They will use learning from the HMPPS pilot to improve suicide and self-harm prevention guidance and procedures.
Nicky Reilly
All Responded
2019-0014 4 Jan 2019 Manchester (North)
Greater Manchester Mental Health & Soci… HM Prisons and Probation Service
Concerns summary (AI summary) The provided text is incomplete and does not detail specific concerns regarding future deaths, primarily describing the deceased's history and transfer.
Action Taken (AI summary) Prison psychology teams can request access to patient's clinical records and have been informed how to gain access. A rewritten guidance document for staff addresses patients who are non-concordant with medication, referencing actions for staff during weekdays and weekends; it was circulated to staff in December 2018. HMPPS provides a Care and Management Plan for prisoners managed by the Managing Challenging Behaviour Strategy (MCBS). They are rolling out 'Working with Challenging Behaviour' training, have developed a toolkit to help staff meet the needs of those with Learning Disabilities and Challenges (LDC), and are opening a dedicated unit for prisoners with autism at HMP Wakefield.
Nicola Lawrence
All Responded
2018-0318 23 Oct 2018 West Yorkshire (East)
National Offender Management Service
Concerns summary (AI summary) A critical concern was that some prison staff lacked essential cardiopulmonary resuscitation (CPR) training, both initial and refresher, jeopardizing emergency response.
Noted (AI summary) HM Prison & Probation Service acknowledges concerns about CPR training at HMP New Hall. They state that the governor has reviewed staff training and considers the current number of trained staff sufficient based on a first aid risk assessment, referring to PSI 29/2015.
Dean Barrell
All Responded
11 Oct 2018 East Sussex
Prison and Probation Service
Concerns summary (AI summary) A seven-day delay in communicating a vulnerable prisoner's actual release date to HMP Lewes contributed to his suicide, highlighting unacceptable communication delays for vulnerable individuals.
1 response from Dean BARRELL