2018
PFD Reports
Reports: 419
Areas: 64
69% response rate (above 63% average).
Luke Saxton
All Responded
2018-0373
29 Nov 2018
North Yorkshire
North Yorkshire County Council
Concerns summary (AI summary)
The absence of street lighting in a dark area with bus stops near a popular venue creates a significant road safety risk for pedestrians.
Action Planned
(AI summary)
North Yorkshire County Council will give further consideration to installing non-prescribed signs at the A59/Broughton Hall junction, despite concerns about accountability. Improvements to signing and road markings will be introduced at the nearby A59/Gargrave Road junction.
Matthew Craven
All Responded
2018-0365
22 Nov 2018
Manchester (South)
Pennine Care NHS Trust
Concerns summary (AI summary)
A patient died from pregabalin toxicity after consuming excess prescribed medication post-discharge, raising concerns about managing medication risks for individuals with a history of misuse.
Action Planned
(AI summary)
The Trust will develop an escalation process for rejected referrals in Stockport, clarify and communicate target timescales for routine appointments, implement an escalation protocol for disagreements on face-to-face appointments, and co-locate alcohol liaison practitioners with the all-age liaison mental health service by the end of February 2019.
Savannah-Rose Owen
All Responded
2018-0367
22 Nov 2018
Manchester (South)
Department for Business
Department of Health and Social Care
Concerns summary (AI summary)
Multi-purpose nursing pillows lack specific safety regulations and have inconsistent, often misleading, warning labels that are easily lost, promoting unsafe sleep practices for infants.
Noted
(AI summary)
The Department has passed concerns about a nursing pillow lacking proper safety warnings to the Office for Product Safety and Standards (OPSS) for investigation and potential action with Local Authority Trading Standards. The Department clarifies that nursing pillows aren't medical devices and directs safety regulation concerns to the Department for Business, Energy and Industrial Strategy. They highlight existing guidance and resources from health visitors, midwives, Public Health England, the Lullaby Trust, Start4Life, and NHS Choices regarding safe sleeping and SIDS prevention.
Karen Moran
All Responded
2018-0336
22 Nov 2018
Manchester (South)
Tameside and Glossop Clinical Commissio…
Concerns summary (AI summary)
The deceased had a long-term addiction to prescribed medication, but repeat prescriptions continued without a referral to address the addiction, giving her access to significant amounts of medication.
Action Planned
(AI summary)
• The Trust is working on strategic and operational quality improvements in patient safety to improve available resources to respond to patients.
• The Trust is working collaboratively with Health Board colleagues to progress safety, effectiveness and a positive experience for patients and their carers.
• The Trust is working on initiatives to deliver and enable an improved resourcing picture, including planned resources sufficient to meet overall demand, aligning production against demand, reducing sickness absence, and reducing handover duration.
Ursula Keogh
All Responded
2018-0370
21 Nov 2018
West Yorkshire (West)
Calderdale Council
Department of Health and Social Care
NHS Calderdale Clinical Commissioning G…
Concerns summary (AI summary)
Inconsistent and contradictory advice from GPs and schools regarding CAMHS referrals, exacerbated by a school lacking the necessary Psychology Team, highlighted poor communication between health and education professionals.
Action Planned
(AI summary)
The Department of Health and Social Care highlights national initiatives like 'Future in Mind' and the Suicide Prevention Workplan. They also mention plans to set up 24/7 crisis care for children and young people by 2023/24 and efforts with DCMS to address harmful online content. Calderdale CCG and Calderdale Council have reviewed and revised processes and identified new actions related to CAMHS referrals and communication between professionals, overseen by the multi-agency Open Mind Partnership. Calderdale Council is progressing with the installation of anti-climb mesh and CCTV at North Bridge, with completion expected by the end of 2019.
Suleyman Yalcin
All Responded
2018-0368
20 Nov 2018
London (North)
Metropolitan Police
Concerns summary (AI summary)
Insufficient refresher training in emergency response driving, police under-resourcing, and inadequate terminology for communicating urgency posed risks during critical incidents.
Action Taken
(AI summary)
The Metropolitan Police Service provides refresher driver training every three to five years. They will remind staff to clarify the urgency of requests and this will be incorporated in Met CC professional development days and initial training. The Metropolitan Police Service highlights that all MPS officers now undertake refresher training every 3 to 5 years. The Command and Control Centre (MetCC) has informed all call handlers to clarify the reason for their request. Call despatch courses now include a session on clarifying terminology.
Beryl Walsh
All Responded
2018-0359
19 Nov 2018
Manchester (North)
Beechwood Lodge Care Home
Concerns summary (AI summary)
There were multiple missed opportunities to identify the deceased as a high falls risk, escalate care to the falls team, or implement falls prevention equipment and assessments.
Action Taken
(AI summary)
Beechwood Lodge has put in place more robust risk assessments for residents who have had falls, documenting all conversations with relatives and professionals. They have added new risk assessments in all care plans about safety equipment, and have a falls matrix to monitor falls and make referrals.
Dawn Gill
All Responded
2018-0354
16 Nov 2018
London Inner (North)
Royal London Hospital
Concerns summary (AI summary)
The hospital lacked a nursing care plan addressing the patient's likely continued drug use while admitted, and the drug chart went missing. A search of the patient's room also did not detect her body under clothing on the floor until hours later.
Action Taken
(AI summary)
Barts Health NHS Trust is reminding nursing teams about documenting suspected illicit drug use in care plans and handovers. They have reviewed the missing person policy and reminded nursing teams about the risks of making assumptions.
Kendall Chadwick
All Responded
2018-0352
15 Nov 2018
Staffordshire (South)
Staffordshire County Council
Concerns summary (AI summary)
The coroner recommends a review of a bend on the road close to Leese Hill, to see if additional safety steps would be advisable. The chevron boards were also in a dirty condition and there may be issues about maintenance.
Action Planned
(AI summary)
• The issue of monitoring blood plasma levels in people taking clozapine (or other antipsychotics) has been logged for consideration by the NICE guideline surveillance team undertaking the review process of clinical guideline CG178.
Richard Hill
All Responded
15 Nov 2018
Nottinghamshire
Network Rail
Concerns summary (AI summary)
The railway crossing lacked essential telephones and Network Rail contact information, posing a risk of repeat incidents due to inadequate emergency communication at the site.
1 response
from Richard Hill
Matthew Arkle
All Responded
2018-0361
13 Nov 2018
Suffolk
Norfolk and Suffolk NHS Trust
Concerns summary (AI summary)
Failures in mental health patient risk assessment, undocumented family concerns about unescorted leave, and significant delays in raising the alarm due to chaotic ward conditions and lack of CCTV review policy contributed to the incident.
Action Taken
(AI summary)
The Trust issued an internal alert to inpatient wards directing reflection on points where information is received from external sources. It also referenced the Trust policy on Missing Persons and Failure to return from Leave created with Norfolk and Suffolk Police and published in May 2017.
John Graham
All Responded
2019-0348-wp26412
9 Nov 2018
Manchester (North)
Rochdale Borough Council
Concerns summary (AI summary)
Lack of routine installation of carbon monoxide detectors in residential accommodation rented by Rochdale Borough Housing Limited creates a risk of future deaths.
1 response
from Rochdale Boroughwide Housing Limited
Gerwyn Thomas
All Responded
2018-0342
6 Nov 2018
Camarthenshire and Pembrokeshire
West Wales General Hospital
Concerns summary (AI summary)
Insufficient dietetic staff, lack of mandatory training for nutritional assessment tools, and nursing staff's failure to act on doctor referrals to dietetics led to inadequate patient nutrition.
Action Taken
(AI summary)
The dietetic service is actively working to address the staffing deficit in acute services via recruitment and reviewing skill mix. The Head of Nursing at Glangwili General Hospital has sent a memo to all ward staff detailing the action required and asking them to sign to say they understand their responsibilities.
Billie Lord
All Responded
2018-0338
1 Nov 2018
Milton Keynes
Milton Keynes Clinical Commissioning Gr…
Concerns summary (AI summary)
The mental health inpatient facility uses inappropriate three-bedded dormitories, which contributed to patient stress and requires modernization according to Royal College of Psychiatrists' recommendations.
Action Planned
(AI summary)
CNWL Mental Health Trust has informed the CCG that they are commissioning a study to assess the feasibility of creating a new inpatient campus in Milton Keynes, bringing together acute wards, older adult wards and rehabilitation services. The first meeting with planners is scheduled for 28th January.
Stephen Taylor
All Responded
1 Nov 2018
Worcestershire
University Hospital Coventry and Warwic…
Concerns summary (AI summary)
Neurosurgical patients lacked consultant physician support, leaving junior doctors to manage complex medical issues. An unclear alcohol withdrawal protocol led to incorrect medication prescriptions.
1 response
from Stephen Taylor
Dorothy Strickley
All Responded
2018-0305
31 Oct 2018
Leicester City and Leicestershire South
University of Leicester Hospitals NHS T…
Concerns summary (AI summary)
Critical discharge instructions for anti-embolism stockings were not communicated, leading to the patient's unawareness of their necessity. This highlighted a failure in staff training and discharge documentation protocols.
Action Taken
(AI summary)
Following concerns raised, the Clinical Management Group undertook an exercise with the medical team to reinforce the importance of good communication. Additionally, a Task and Finish Group was established to review VTE management, UHL guidance, written discharge information, thromboprophylaxis practice, training, governance, and develop a Standard Operating Procedure. A VTE Learning Bulletin was issued to all clinical staff, reiterating guidelines for Thromboprophylaxis for VTE and lessons learned.
Stephen Buck
All Responded
31 Oct 2018
Oxfordshire
Waste Industry Safety & Health Forum
Concerns summary (AI summary)
The common practice of operatives working in close proximity to reversing trucks for ticketing spoil removal increases safety risks, suggesting a need for technological solutions.
1 response
from Stephen Buck
Elizabeth Self
All Responded
2018-0308
29 Oct 2018
South Yorkshire (West)
NHS England
Concerns summary (AI summary)
Senior doctors lacked training in making proper X-ray requests. A communication breakdown caused a valid CT request to remain unattended for hours, leading to significant delays in diagnosis.
Action Planned
(AI summary)
NHS England acknowledges the concerns and states they have been working with hospitals to improve standards of care provided to patients under the seven-day services programme, including access to diagnostic imaging. They will disseminate learning from this case through quality structures across England and are undertaking a national review of vaccination and immunisation arrangements.
Rosario Cordero-Sanz
All Responded
2018-0307
29 Oct 2018
London Inner (North)
Metropolitan Police Service
Concerns summary (AI summary)
Special police officers lacked essential equipment and training in mental health and missing person processes. Communication failures and inability to access critical information meant a high-risk patient's status was missed, delaying appropriate action.
Action Taken
(AI summary)
The MPS purchased and distributed 100 tablet devices for MSC officers in September 2018 and completed the rollout in November 2018. Local learning was implemented for MSC officers and a CAD operator regarding communication failures.
David Sargeant
All Responded
2018-0312
25 Oct 2018
Cornwall & the Isles of Scilly
Kernow Clinical Commissioning Group
Concerns summary (AI summary)
The patient could not receive an ADHD diagnosis or treatment due to commissioning gaps, lack of specialist psychiatrists, and impracticalities of out-of-county referrals for ongoing care.
Action Planned
(AI summary)
The CCG acknowledges the concerns about ADHD diagnosis and treatment and states that it has committed to developing a new adult ADHD pathway for Cornwall, due to be established in 2019, to address the identified gaps in service provision.
Eileen Cooke
All Responded
2018-0311
25 Oct 2018
West Yorkshire (East)
Mid Yorkshire Hospitals NHS Trust
Concerns summary (AI summary)
A frail elderly patient was prematurely discharged with unresolved medical issues, inadequate care planning, and without a 'best interests' meeting or family involvement, highlighting a systemic problem with hasty discharges.
Noted
(AI summary)
The Trust describes its processes for safe discharge of elderly patients, including defining frailty, use of ACE units, care home liaison, and gathering patient feedback, but doesn't outline specific changes made in response to the report.
Nicola Lawrence
All Responded
2018-0318
23 Oct 2018
West Yorkshire (East)
National Offender Management Service
Concerns summary (AI summary)
A critical concern was that some prison staff lacked essential cardiopulmonary resuscitation (CPR) training, both initial and refresher, jeopardizing emergency response.
Noted
(AI summary)
HM Prison & Probation Service acknowledges concerns about CPR training at HMP New Hall. They state that the governor has reviewed staff training and considers the current number of trained staff sufficient based on a first aid risk assessment, referring to PSI 29/2015.
Kalma Ram-Henman
All Responded
2018-0306
23 Oct 2018
Brighton and Hove
Brighton & Sussex University Hospitals …
Concerns summary (AI summary)
Multiple clinical failings included an incomplete fluid chart, unadministered essential medications and fluids despite orders, missed ECG abnormalities, and neglected opportunities to assess a deteriorating patient after transfer.
Action Taken
(AI summary)
Brighton and Sussex University NHS Trust conducted team meetings and a Serious Incident Review Meeting to address inadequacies in the patient's care. They issued a Trust Safety Alert instructing staff not to use the 'once-only' section of the drug chart for infusions, and implemented a new system for Acute Medicine Consultants to cover telephone calls.
Jordan Sheils
All Responded
2018-0319
16 Oct 2018
West Yorkshire (West)
Calderdale Metropolitan Borough Council
Concerns summary (AI summary)
The council is delaying the implementation of anti-climbing mesh and CCTV cameras on a bridge, despite measures to deter tragedies being under consideration.
Action Planned
(AI summary)
Calderdale Council submitted planning and listed building consent applications for anti-climb mesh and steeple coping on North Bridge, with works expected to be complete by May 2019. CCTV has been installed. These measures were discussed and agreed with their Public Health colleagues who lead the Suicide Prevention Group.
Dean Barrell
All Responded
11 Oct 2018
East Sussex
Prison and Probation Service
Concerns summary (AI summary)
A seven-day delay in communicating a vulnerable prisoner's actual release date to HMP Lewes contributed to his suicide, highlighting unacceptable communication delays for vulnerable individuals.
1 response
from Dean BARRELL