2022
PFD Reports
Reports: 385
Areas: 67
78% response rate (above 63% average).
Paul Welch
All Responded
2022-0178
15 Jun 2022
Cornwall and Isles of Scilly
Cornwall Council and Mylor Parish Counc…
Concerns summary (AI summary)
Remedial works for dangerous trees at Sailors Creek were not undertaken despite obvious risks, directly contributing to a tragic death.
Action Planned
(AI summary)
Planning and Housing Cornwall Council is expediting the application for tree works, including internal consultations, with a decision expected before the end of the month; they have also scheduled a meeting for consultation. Sailors Creek CIC hand-delivered letters, posted safety notices, removed mooring ropes from trees, held a site meeting with concerned parties, and adapted their risk assessment and safety brief. They have also implemented a temporary system for positioning moored boats further into the creek, and plan to replant trees and develop a tree management plan by the end of September 2022, and complete the mooring chain along the length of the beach by the end of 2022.
William Savory
Historic (No Identified Response)
2022-0177
15 Jun 2022
Surrey
Surrey and Borders Partnership NHS Foun…
Concerns summary (AI summary)
There was a significant two-hour delay in initiating the missing persons protocol for an informal patient, as staff were unaware of the requirement to act immediately. This lack of awareness poses a risk of future delays and deaths.
Marjorie Walker
All Responded
2022-0176
15 Jun 2022
Manchester South
Department of Health and Social Care
Greater Manchester Health and Social Ca…
Concerns summary (AI summary)
A DNA CPR was not completed according to protocols, and significant delays affected access to specialist pain clinics. Furthermore, health professionals showed a lack of understanding regarding kidney function monitoring for pain medication like Gabapentin, increasing overdose risk.
Action Taken
(AI summary)
NHS Greater Manchester Integrated Care highlights actions taken including presenting findings to learning forums, introducing electronic white boards in patient areas, completing analgesic dosing audits, distributing a Pharmacy Safe Bulletin to Multidisciplinary Teams, and sharing learning with the Greater Manchester System Quality Group. They will also cascade shared learning from this and similar cases to professionals through governance and learning forums. The government plans to spend over £8 billion from 2022-23 to 2024-25 to support elective recovery and reduce waiting times, and the NHS is developing Community Diagnostic Centres. The MHRA has worked with the Faculty of Pain and highlighted tolerance and dose calculation in the Opioids Aware pages, and issued a Drug Safety Update article advising healthcare professionals to consider dose adjustments in patients at a higher risk of respiratory depression.
Keith Hopwood
All Responded
2022-0175
15 Jun 2022
Manchester South
Department of Health and Social Care
Concerns summary (AI summary)
Ambulance service delays due to resource shortages caused rerouting and late arrival. The call algorithm failed to properly assess patient distress, and an unequipped private ambulance was dispatched due to miscategorization, leading to further delays.
Action Taken
(AI summary)
The Department of Health and Social Care outlines measures to support ambulance services, including increasing NHS bed capacity and expanding the use of virtual wards. They also highlight the Adult Social Care Discharge Fund and efforts to reduce delayed discharge, as well as increasing investment in ambulance staff and call handlers.
Shirley Moloney
Partially Responded
2022-0172
9 Jun 2022
East London
Department of Health and Social Care
National Quality Board
Concerns summary (AI summary)
Mental health deterioration was overlooked due to poorly resourced older age psychiatric teams, inadequate staff training for residential settings, and significant delays in re-accessing services. Mental health concerns are often neglected at the end of life.
Action Planned
(AI summary)
The Department of Health and Social Care acknowledges concerns and states that the mental health workforce is being expanded, aiming for an additional 27,000 healthcare professionals by 2024. NHS England is also considering new waiting time standards for community mental health treatment.
Paul Morris and Alison Morris
All Responded
2022-0295
8 Jun 2022
Herefordshire
Herefordshire Council and Balfour Beatt…
Concerns summary (AI summary)
The A44 footpath crossing has limited visibility for both pedestrians and motorists, exacerbated by foliage, inadequate safety barriers, poor crossing design, traffic speed, and insufficient signage.
Action Planned
(AI summary)
Balfour Beatty Living Places reports that, following consultation with Herefordshire Council, vegetation will be removed to increase sight lines to 160 meters, bi-annual clearance around the VRS barrier will be carried out, and a Traffic Regulation Order review of the speed limit is underway with a view to reducing it to 50mph, with completion hoped within 9 months. Herefordshire Council will consult on lowering the speed limit to 50mph and will review signing and lining along the bypass, implementing any improvements prior to March 2023, likely to include pedestrian warning signs on each approach to the three existing locations where public rights of way cross the bypass.
Ian Taylor
All Responded
2022-0173
8 Jun 2022
Inner South London
Independent Office for Police Conduct
Metropolitan Police Service
The Royal College of Emergency Medicine
+1 more
Concerns summary (AI summary)
Concerns were raised about the police officer's fitness to serve, specifically regarding their assessment and handling of a vulnerable individual who expressed suicidal ideation and required physical assistance.
Noted
(AI summary)
The Royal College of Emergency Medicine states that provision of medical cover to police custodial units does not fall within its remit. The IOPC will not be undertaking an investigation but is satisfied that the reflective practice review process can be used effectively to prompt reflection and insight into this incident. The Metropolitan Police Service will implement the Reflective Practice Review Process (RPRP) for the officer in question, which will include an opportunity to reflect on the missed opportunity to offer an apology to Mr. Taylor's family; the officer's line manager will also identify any additional training needs. The Department of Health and Social Care outlines the process and considerations involved in allowing police officers to carry salbutamol inhalers, noting it would require a change in legislation, and would need to be initiated by the Home Office, after consulting the Commission on Human Medicines (CHM) and undertaking public consultation; it also highlights NHS England's focus on preventer inhalers and monitoring by GPs.
Daniel Ludlam
Partially Responded
2022-0171
7 Jun 2022
Central & South East Kent
Department of Health and Social Care
NHS Digital
Concerns summary (AI summary)
The NHS Pathways triage system lacks specific protocols for patients with learning disabilities, leading to inaccurate symptom communication, potential incorrect triage, and delayed medical assistance.
Action Taken
(AI summary)
The Department highlights NHS Digital's response and notes that protocols exist for 'Early Exit' from NHS Pathways triage, involving clinician takeover when needed, and mentions the Delivery plan for recovering urgent and emergency care services, with £200 million in additional funding in 2023/24 to expand ambulance capacity and improve response times, alongside the delivery of new ambulances and specialist mental health vehicles. They cite improvements in Category 2 ambulance response times.
Esma Guzel
All Responded
2022-0233
1 Jun 2022
Hull and East Riding of Yorkshire
NHS Digital
NHS Pathways
Royal College of General Practitioners
+1 more
Concerns summary (AI summary)
The 111 algorithm failed to prompt urgent paediatric referral for a critically ill child, inadequately considering parental concern, prior GP review, and timing of advice, leading to delayed optimal care.
Noted
(AI summary)
The RCPCH acknowledges the concerns and will share the report with its Quality in Clinical Practice committee for further discussion to identify opportunities to prevent future deaths, and will continue to collaborate with the RCGP on safe and effective pathways of care for children and young people, ensuring the child health workforce is represented in national discussions on children’s urgent and emergency healthcare, and patient safety. NHS Digital reports that the 111 algorithm was modified and provides detail on the governance structure overseeing NHS Pathways, including independent oversight, consistency with NICE guidelines, and a process for reporting incidents and requesting changes. The RCGP acknowledges the concerns, outlines educational material for GPs in training, and welcomes changes to the 111 out-of-hours algorithm. They support investment in primary care infrastructure to improve data sharing, but note that dissemination of a rare case report is not currently considered necessary.
Hayley Smith
Historic (No Identified Response)
2022-0415Deceased
28 May 2022
North East Kent
Department of Health and Social Care
Concerns summary (AI summary)
Inadequate communication and fragmented clinical record systems across multiple healthcare organisations led to a critical lack of information sharing, preventing crucial details like a patient's CTO from being known.
Saifur Rahman
All Responded
2022-0155
26 May 2022
Birmingham and Solihull
Birmingham and Solihull Mental Health N…
Ministry of Justice
Concerns summary (AI summary)
Delayed emergency "code blue" calls, absence of a central cell history record, and inadequate visual risk assessments by mental health staff in the prison pose significant ongoing safety risks.
Action Taken
(AI summary)
BSMHFT states that it had already updated the sampling of cells under the Ligature Risk Assessment to enable greater coverage of cells from year to year, and to generate an audit trail for those cells which had been viewed in previous years. They have asked for a formal process with the prison to be placed on the agenda for the Local Delivery Board meeting. HMPPS reports that HMP Birmingham has undertaken initiatives to maintain staff awareness of medical emergency procedures, including safety talks and signage. The Governor has reviewed the local medical emergency response code protocol to ensure up to date training for all staff which is currently in progress. A central record of cell fabric history has been implemented and the prison maintenance database has been updated. A formalised process for cell ligature risk assessments is underway with the Health and Safety team, in partnership with the NHS.
Ryan Taylor
All Responded
2022-0418Deceased
25 May 2022
Cornwall and the Isles of Scilly
Cormac and Cornwall Council
Concerns summary (AI summary)
Inadequate road drainage at a specific location causes dangerous surface water accumulation during heavy rainfall, leading to aquaplaning incidents that could be prevented by feasible improvements.
Action Taken
(AI summary)
Cormac and Cornwall Council report that they have completed significant drainage improvements in the area of the accident, including installing nearly 500m of combined kerb drainage and increasing the capacity of over 400m of underlying carrier drains.
Elizabeth Mills
All Responded
2022-0156
25 May 2022
East London
Barking, Havering and Redbridge Univers…
Concerns
On 1 stApril 2021 this Court commenced an investigation into the death of Elizabeth Margaret Mills age 71 years. The investigation concluded at the end of the inquest held on the 12 th November 2021...
Action Taken
(AI summary)
The Trust has reviewed procedures, reminded staff to provide comprehensive notes of DNACPR discussions, and reinforced expectations for nursing patients receiving oxygen therapy. The checklist for patients in the Emergency Department has been upgraded to include a specific reference to investigations.
Raymond Gillespie
Historic (No Identified Response)
2022-0154
25 May 2022
North Wales (East & Central)
Welsh Ambulance NHS Foundation Trust an…
Concerns summary (AI summary)
Longstanding ambulance delays, caused by high-acuity incidents and significant hospital handover issues, pose a continuing risk of future deaths for patients awaiting emergency care.
Michael Wysockyj
All Responded
2022-0153
24 May 2022
Norfolk
Queen Elizabeth Hospital King’s Lynn NH…
Concerns summary (AI summary)
Busy Emergency Departments and ambulance offload delays postpone critical x-rays. Additionally, there is no clear escalation process to ensure x-rays are completed when overlooked by staff, risking missed diagnoses.
Action Taken
(AI summary)
The Queen Elizabeth Hospital King's Lynn reports that the checklist for patients in the Emergency Department has been upgraded to include a specific reference to investigations.
Hassan Zubair
All Responded
2022-0150
19 May 2022
East London
Network Rail
Concerns summary (AI summary)
A signals controller failed to advise trains to proceed with caution, indicating a critical lapse in railway safety protocol.
Action Taken
(AI summary)
Network Rail enhanced the reporting system between Network Rail and MTR for Signallers to contact the station directly, allowing station staff to provide rapid assistance to individuals and workshops have also been undertaken to train relevant staff.
Matthew Evans
All Responded
2022-0148
18 May 2022
Surrey
NHS England, Department of Health, Care…
Concerns summary (AI summary)
The GP failed to adequately assess mental health or provide proactive care, while the practice lacked robust policies for prescribing, clinical governance, and learning. Thresholds for referring to secondary mental health services were also unclear.
Noted
(AI summary)
Farnham Park GP Practice conducted a Serious Event Audit on 31 May 2022 and identified a clinical psychologist to provide mental health training. Unexpected deaths will be discussed at weekly clinical meetings. NHS England highlights existing educational resources and guidance for GPs and outlines planned future actions including the rollout of the Learn from Patient Safety Events (LFPSE) service and implementation of the Patient Safety Incident Response Framework (PSIRF), and sharing the report with Regional Mortality Boards. NHS Frimley ICB will share the coroner's concerns with GP practices, focusing on documentation of suicide/self-harm risk and mental health assessments. They will also update the local formulary to highlight national guidance on the increased risk of suicidal behavior when starting antidepressants, with a point-of-prescribing alert, to be completed by August 2022. CQC contacted Farnham Park Health Group and received evidence of a significant event analysis and action plan implemented in response to the death, with 7 of 10 actions already completed. They also raised the failure to notify CQC of the death with the provider and will consider further action. The GMC has reviewed the concerns and decided not to investigate further, but will share them with the doctor's responsible officer for discussion during their revalidation. The Department acknowledges the concerns and notes actions taken by other bodies, emphasizing the clinical responsibility of GPs in prescribing decisions and referencing NICE guidelines. It provides general context and reiterates existing guidelines without committing to specific new actions.
Sarah Clarke
All Responded
2022-0386
16 May 2022
Surrey
Surrey University, NHS England, Univers…
Concerns summary (AI summary)
University mental health services were insufficiently robust for high-risk students, lacking national guidance implementation, proper oversight, effective NHS liaison, and adequate systems to ensure student safety after distress.
Action Taken
(AI summary)
The University of Surrey details several actions taken in response to the death, including improvements to risk management, training, external relationships, information sharing, data collection, internal reviews, and establishing a postvention team.
Marjorie Grayson
All Responded
2022-0146
16 May 2022
South Yorkshire (West District)
Ministry of Justice
Sheffield Health and Social Care NHS Fo…
Concerns summary (AI summary)
The patient's discharge plan disregarded clear clinical advice regarding her high suicide risk and risk to family, leading to her returning home alone. There was also a failure to integrate recommendations from previous criminal justice proceedings.
Noted
(AI summary)
Sheffield Health & Social Care NHS Foundation Trust outlines a plan to develop a protocol for working with older adults with a forensic history, ensure thorough risk assessments when removing a service user from detention, improve communication with service users and families, ensure complex clinical decisions are multidisciplinary, and deliver online training on the Mental Health Act. The Government Legal Department, on behalf of the Probation Service, acknowledges the concerns but states it's a matter for the sentencing Judge to determine Restriction Orders. They will obtain the Court transcript of Mrs Grayson's sentencing hearing and share concerns with the Ministry of Justice colleagues in the Mental Health Caseworker team.
Connor Wellsted
Partially Responded
2022-0145
15 May 2022
Surrey
Care Quality Commission
Department of Health and Social Care
NHS England
+2 more
Concerns summary (AI summary)
An old, unserviced cot with improperly placed padded boards led to entrapment. Inadequate overnight supervision and the Children's Trust's lack of transparency, scene preservation, and proper investigation exacerbated the issues.
Action Taken
(AI summary)
CQC inspections since Connor's death have identified safe practices, good leadership and governance at The Children's Trust, and they have not found evidence to suggest the coroner's concerns remain. The Children's Trust states that extensive measures and improvements have been implemented over the last five years and a learning action group has been established to develop new processes and systems addressing the coroner's concerns. NHS England representatives reviewed the Children's Trust and concluded that all concerns have been addressed, and outstanding actions for improvement will continue to be monitored; all reports received are discussed by the Regulation 28 Working Group. The Children’s Trust updated their Medical Devices and Equipment Policy, implemented mandatory equipment checks, updated their Sleep Monitoring Policy with mandatory risk assessments, and developed policies for responding to medical emergencies and sudden unexpected deaths. NHS England has also made relevant policy teams aware of the coroner's report and the guidance on 'Bed rails: Management and Safe Use'.
Michael Draper and Rafal Wojdyl
All Responded
2022-0143
13 May 2022
Manchester West
Salford City Council
Concerns summary (AI summary)
The report requests a review of the junction of Fairhills Road with Cadishead Way, Irlam, regarding the layout, speed limit, restricted views, and the potential need for traffic signals.
Action Taken
(AI summary)
Salford City Council's Collision Investigation Team carried out a detailed investigation into the junction following the collision, and have undertaken and are implementing actions relating to the layout, speed limit, restricted view and provision of traffic signals at the junction of Fairhills Road with Cadishead Way.
Spencer Barr
All Responded
2022-0142
13 May 2022
Birmingham and Solihull
Probation Service – Young Adults Centra…
Concerns summary (AI summary)
Inadequate inter-agency communication and a lack of universal protocols, central contact points, and direct referral systems hindered information sharing between multiple care agencies for a high-risk patient.
Action Planned
(AI summary)
Birmingham Women's and Children's NHS Foundation Trust (Forward Thinking Birmingham) and Change Grow Live have collaborated to address concerns, improve inter-agency communication, and ensure referrals are accepted from any individual and agency; CGL have an established central point of contact, and a multi-agency working group has been set up. Probation is reviewing Information Sharing Agreements with partner agencies, is willing to participate in a multi-agency working group set up by Forward Thinking Birmingham, and has established a central point of contact e-mail for inter-agency communication.
Pauline Keen
Historic (No Identified Response)
2022-0152
12 May 2022
North East Kent
Kent and Medway NHS Social Care Partner…
Concerns summary (AI summary)
A lack of formal communication policy between KMPT and Kent County Council AMHP service caused delays in processing Mental Health Act applications.
Sarah Dunn
All Responded
2022-0144
12 May 2022
Blackpool & Fylde
Department of Health & Social Care
Concerns summary (AI summary)
Medical professionals lacked sufficient training and awareness regarding the rare but critical risk of sepsis following Early Medical Terminations, leading to significant delays in diagnosis and treatment.
Action Taken
(AI summary)
Blackpool Teaching Hospital Trust has ensured mandatory training on the risk of sepsis in Early Medical Terminations, introduced a sepsis educational programme, conducts monthly sepsis audits, and holds a monthly sepsis working group.
Sergio Dunkley
Historic (No Identified Response)
2022-0140
12 May 2022
Sefton, St Helens and Knowsley
Care Quality Commission
NHS England
Concerns summary (AI summary)
Newly built mental health units lack mandatory requirements or regulations for fitting ligature alarms on doors, despite guidance for anti-ligature fixtures, posing a significant safety risk.