2023

PFD Reports
Reports: 552 Areas: 65

85% response rate (above 62% average).

552 results
James Jones
Historic (No Identified Response)
2023-0320 6 Sep 2023 North West Wales
Betsi Cadwaladr University Health Board
Concerns summary Persistent pressures and insufficient staffing in the A&E department lead to review delays, risking missed opportunities and potential future deaths in life-threatening situations.
Emma Morrissey
All Responded
2023-0317 4 Sep 2023 Cheshire
Regenesis Health Travel Limited
Concerns summary Health tourism company failed to adequately assess patient fitness for surgery abroad, using unclear pre-assessment questions. There was no investigation into the operating table death, and embalming and medical reporting were inadequate.
Talia Phillips
All Responded
2023-0318 4 Sep 2023 Cornwall and the Isles of Scilly
British National Formulary National Institute for Health and Care …
Concerns summary Fluoxetine prescribing guidance lacks recommendations for routine blood level testing, even with symptoms like palpitations, potentially missing chronically high levels and warranting review.
Harold Pedley
All Responded
2023-0316 1 Sep 2023 Blackpool & Fylde
Department of Health and Social Care Lancashire and South Cumbria Integrated…
Concerns summary Emergency department pressures at OPEL 4 led to extensive triage delays and patient deaths, compounded by GPs not providing a realistic picture of waiting times.
Gerard Murray
All Responded
2023-0391 1 Sep 2023 Nottinghamshire
Nottinghamshire Healthcare NHS Foundati…
Concerns summary Inadequate risk assessment and management, poor monitoring of unescorted leave, lack of family involvement in care, and limited staff awareness of ligature risks compromised patient safety.
Stephen Ratclife
All Responded
2023-0492 1 Sep 2023 Manchester North
Greater Manchester Integrated Care Part…
Concerns summary The absence of a specialist service for GPs to refer patients with difficult venous access for blood tests led to a missed diabetes diagnosis.
Nicholas Ledger
All Responded
2023-0314 31 Aug 2023 Inner North London
College of Policing and Metropolitan Po…
Concerns summary The provided text details investigations into the criminal case and welfare support for the deceased but does not specify the particular safety issues or systemic failures identified.
Donna Levy
All Responded
2023-0315 31 Aug 2023 East London
Department of Health and Social Care North East London Foundation Trust London Borough of Redbridge Council
Concerns summary Domiciliary care failed to address severe self-neglect, with no formal Mental Capacity Act assessment or mental health referral despite obvious deterioration. The Trust's flawed investigation decision overlooked wider health problems.
Allison Aules
All Responded
2023-0313 30 Aug 2023 East London
Royal College of Psychiatrists Department of Health and Social Care NHS England
Concerns summary Under-resourced and underfunded CAMHS services, coupled with a lack of consultant leadership, led to significant delays in mental health assessments for children, despite rapidly increasing demand.
Mizanur Rahman
All Responded
2023-0306 29 Aug 2023 Inner North London
Product Safety and Standards
Concerns summary A lack of British or European safety standards for lithium-ion e-bike batteries and chargers allows unsafe products to be sold and mixed, causing fires, thermal runaway, and multiple deaths.
Miss C
Historic (No Identified Response)
2023-0309 25 Aug 2023 Northamptonshire
Resuscitation Council UK Northampton General Hospital Trust
Concerns summary The hospital's policy regarding the out-of-hours availability of Resuscitation Officers requires review to ensure timely emergency response.
Gordon Rodger
All Responded
2023-0292 24 Aug 2023 Cumbria
National Rail Infrastructure Limited
Concerns summary Network Rail declined to install anti-trespass measures at Askam station, despite unusual accessibility points near a golf club, raising concerns about easy access for individuals intending self-harm.
Jonathan Mann and Margaret Costa
Historic (No Identified Response)
2023-0307 24 Aug 2023 Somerset
Military Aviation Authority Civil Aviation Authority
Concerns summary Critical information about pilot capabilities, aircraft equipment, and diversion airport weather was not requested or shared, leading to poor communication and inadequate assistance for a pilot in distress.
Christopher Locke
All Responded
2023-0310 24 Aug 2023 Swansea Neath Port Talbot
JD Wetherspoon PLC
Concerns summary Pub staff lack CPR training, leaving them unable to provide lifesaving treatment in emergencies, especially given the increased risk of injuries and potentially impaired bystanders in such environments.
Audrey King
All Responded
2023-0312 22 Aug 2023 Cornwall and the Isles of Scilly
Royal Cornwall Hospital Trust
Concerns summary Inconsistent record-keeping, a faulty process for cross-referencing digital and handwritten notes, and a lack of alerts for reviewing suspended medications pose significant risks in patient care.
Lawson Bond
All Responded
2023-0335Deceased 22 Aug 2023 Worcestershire
Wychavon District Council
Concerns summary Worcestershire Regulatory Services' lack of proactive monitoring for unlicensed dog breeders on websites allows unscrupulous sellers to operate undetected, increasing the risk of dangerous puppies being sold to the public.
David Celino
Partially Responded
2023-0303 21 Aug 2023 West Yorkshire (Eastern)
Department for Culture West Yorkshire Police Leeds City Council +3 more
Concerns summary Lack of accurate attendance data for under-18s at festivals, no national oversight of drug casualties, and inadequate staff training for identifying drug reactions contribute to preventable deaths.
Jacqueline Smith
Partially Responded
2023-0304 21 Aug 2023 West London
Forward Trust Hillingdon Council Central and North West London Mental He…
Concerns summary Inadequate staff training for complex hoarding cases, failure to conduct necessary safety assessments, and a flawed council support process focused on enforcement, left a vulnerable tenant without effective assistance.
Juanita Nti
All Responded
2023-0301 18 Aug 2023 Inner South London
NHS England
Concerns summary Unclear morphine prescription details and an EMIS system lacking correct drug strengths led to a GP and pharmacist dispensing an incorrect, higher dose, resulting in a child's fatal overdose.
William Nichols
All Responded
2023-0308 18 Aug 2023 Gateshead and South Tyneside
Gateshead Health NHS Foundation Trust Newcastle Upon Tyne Hospitals NHS Found…
Concerns summary Inconsistent understanding between hospital and community teams, inadequate patient discharge advice, and poor communication/record-keeping for post-vascular surgery complications risked catastrophic deep patch infection.
Louis Thorold
All Responded
2023-0311 18 Aug 2023 Cambridgeshire and Peterborough
Cambridge County Council Department for Transport
Concerns summary The self-certification process for driving licence renewal for drivers aged 70+, without independent medical scrutiny, risks allowing individuals with undiagnosed conditions like dementia to continue driving.
Devon Turner
All Responded
2023-0353 18 Aug 2023 Berkshire
Medtronic Royal Berkshire NHS Foundation Trust NHS England +2 more
Concerns summary Unreliable and difficult-to-use home SATS machines, coupled with inadequate parent training on specific models, created a false sense of security and failed to alert parents to critical oxygen drops.
Shirley Ashelford
Partially Responded
2023-0297 17 Aug 2023 Inner South London
Medicine Healthcare products Regulatory… Bureau Veritas UK Ltd London Borough of Southwark +1 more
Concerns summary Inadequate training for hoist users and their carers on emergency procedures, coupled with inspection reports not being shared with the occupational therapy department, created significant safety gaps.
Malcolm Unwin
All Responded
2023-0298 17 Aug 2023 North Wales East and Central
Betsi Cadwaladr University Health Board
Concerns summary The absence of bed rail assessments from the Welsh Nursing Care Record risks these critical safety evaluations being missed, potentially leading to patient falls and future deaths.
Luke Brooks
All Responded
2024-0326 17 Aug 2023 Manchester North
Communities & Local Government Department of Health and Social Care Ministry of Housing