2023
PFD Reports
Reports: 552
Areas: 65
85% response rate (above 62% average).
James Jones
Historic (No Identified Response)
2023-0320
6 Sep 2023
North West Wales
Betsi Cadwaladr University Health Board
Concerns summary
Persistent pressures and insufficient staffing in the A&E department lead to review delays, risking missed opportunities and potential future deaths in life-threatening situations.
Emma Morrissey
All Responded
2023-0317
4 Sep 2023
Cheshire
Regenesis Health Travel Limited
Concerns summary
Health tourism company failed to adequately assess patient fitness for surgery abroad, using unclear pre-assessment questions. There was no investigation into the operating table death, and embalming and medical reporting were inadequate.
Talia Phillips
All Responded
2023-0318
4 Sep 2023
Cornwall and the Isles of Scilly
British National Formulary
National Institute for Health and Care …
Concerns summary
Fluoxetine prescribing guidance lacks recommendations for routine blood level testing, even with symptoms like palpitations, potentially missing chronically high levels and warranting review.
Harold Pedley
All Responded
2023-0316
1 Sep 2023
Blackpool & Fylde
Department of Health and Social Care
Lancashire and South Cumbria Integrated…
Concerns summary
Emergency department pressures at OPEL 4 led to extensive triage delays and patient deaths, compounded by GPs not providing a realistic picture of waiting times.
Gerard Murray
All Responded
2023-0391
1 Sep 2023
Nottinghamshire
Nottinghamshire Healthcare NHS Foundati…
Concerns summary
Inadequate risk assessment and management, poor monitoring of unescorted leave, lack of family involvement in care, and limited staff awareness of ligature risks compromised patient safety.
Stephen Ratclife
All Responded
2023-0492
1 Sep 2023
Manchester North
Greater Manchester Integrated Care Part…
Concerns summary
The absence of a specialist service for GPs to refer patients with difficult venous access for blood tests led to a missed diabetes diagnosis.
Nicholas Ledger
All Responded
2023-0314
31 Aug 2023
Inner North London
College of Policing and Metropolitan Po…
Concerns summary
The provided text details investigations into the criminal case and welfare support for the deceased but does not specify the particular safety issues or systemic failures identified.
Donna Levy
All Responded
2023-0315
31 Aug 2023
East London
Department of Health and Social Care
North East London Foundation Trust
London Borough of Redbridge Council
Concerns summary
Domiciliary care failed to address severe self-neglect, with no formal Mental Capacity Act assessment or mental health referral despite obvious deterioration. The Trust's flawed investigation decision overlooked wider health problems.
Allison Aules
All Responded
2023-0313
30 Aug 2023
East London
Royal College of Psychiatrists
Department of Health and Social Care
NHS England
Concerns summary
Under-resourced and underfunded CAMHS services, coupled with a lack of consultant leadership, led to significant delays in mental health assessments for children, despite rapidly increasing demand.
Mizanur Rahman
All Responded
2023-0306
29 Aug 2023
Inner North London
Product Safety and Standards
Concerns summary
A lack of British or European safety standards for lithium-ion e-bike batteries and chargers allows unsafe products to be sold and mixed, causing fires, thermal runaway, and multiple deaths.
Miss C
Historic (No Identified Response)
2023-0309
25 Aug 2023
Northamptonshire
Resuscitation Council UK
Northampton General Hospital Trust
Concerns summary
The hospital's policy regarding the out-of-hours availability of Resuscitation Officers requires review to ensure timely emergency response.
Gordon Rodger
All Responded
2023-0292
24 Aug 2023
Cumbria
National Rail Infrastructure Limited
Concerns summary
Network Rail declined to install anti-trespass measures at Askam station, despite unusual accessibility points near a golf club, raising concerns about easy access for individuals intending self-harm.
Jonathan Mann and Margaret Costa
Historic (No Identified Response)
2023-0307
24 Aug 2023
Somerset
Military Aviation Authority
Civil Aviation Authority
Concerns summary
Critical information about pilot capabilities, aircraft equipment, and diversion airport weather was not requested or shared, leading to poor communication and inadequate assistance for a pilot in distress.
Christopher Locke
All Responded
2023-0310
24 Aug 2023
Swansea Neath Port Talbot
JD Wetherspoon PLC
Concerns summary
Pub staff lack CPR training, leaving them unable to provide lifesaving treatment in emergencies, especially given the increased risk of injuries and potentially impaired bystanders in such environments.
Audrey King
All Responded
2023-0312
22 Aug 2023
Cornwall and the Isles of Scilly
Royal Cornwall Hospital Trust
Concerns summary
Inconsistent record-keeping, a faulty process for cross-referencing digital and handwritten notes, and a lack of alerts for reviewing suspended medications pose significant risks in patient care.
Lawson Bond
All Responded
2023-0335Deceased
22 Aug 2023
Worcestershire
Wychavon District Council
Concerns summary
Worcestershire Regulatory Services' lack of proactive monitoring for unlicensed dog breeders on websites allows unscrupulous sellers to operate undetected, increasing the risk of dangerous puppies being sold to the public.
David Celino
Partially Responded
2023-0303
21 Aug 2023
West Yorkshire (Eastern)
Department for Culture
West Yorkshire Police
Leeds City Council
+3 more
Concerns summary
Lack of accurate attendance data for under-18s at festivals, no national oversight of drug casualties, and inadequate staff training for identifying drug reactions contribute to preventable deaths.
Jacqueline Smith
Partially Responded
2023-0304
21 Aug 2023
West London
Forward Trust
Hillingdon Council
Central and North West London Mental He…
Concerns summary
Inadequate staff training for complex hoarding cases, failure to conduct necessary safety assessments, and a flawed council support process focused on enforcement, left a vulnerable tenant without effective assistance.
Juanita Nti
All Responded
2023-0301
18 Aug 2023
Inner South London
NHS England
Concerns summary
Unclear morphine prescription details and an EMIS system lacking correct drug strengths led to a GP and pharmacist dispensing an incorrect, higher dose, resulting in a child's fatal overdose.
William Nichols
All Responded
2023-0308
18 Aug 2023
Gateshead and South Tyneside
Gateshead Health NHS Foundation Trust
Newcastle Upon Tyne Hospitals NHS Found…
Concerns summary
Inconsistent understanding between hospital and community teams, inadequate patient discharge advice, and poor communication/record-keeping for post-vascular surgery complications risked catastrophic deep patch infection.
Louis Thorold
All Responded
2023-0311
18 Aug 2023
Cambridgeshire and Peterborough
Cambridge County Council
Department for Transport
Concerns summary
The self-certification process for driving licence renewal for drivers aged 70+, without independent medical scrutiny, risks allowing individuals with undiagnosed conditions like dementia to continue driving.
Devon Turner
All Responded
2023-0353
18 Aug 2023
Berkshire
Medtronic
Royal Berkshire NHS Foundation Trust
NHS England
+2 more
Concerns summary
Unreliable and difficult-to-use home SATS machines, coupled with inadequate parent training on specific models, created a false sense of security and failed to alert parents to critical oxygen drops.
Shirley Ashelford
Partially Responded
2023-0297
17 Aug 2023
Inner South London
Medicine Healthcare products Regulatory…
Bureau Veritas UK Ltd
London Borough of Southwark
+1 more
Concerns summary
Inadequate training for hoist users and their carers on emergency procedures, coupled with inspection reports not being shared with the occupational therapy department, created significant safety gaps.
Malcolm Unwin
All Responded
2023-0298
17 Aug 2023
North Wales East and Central
Betsi Cadwaladr University Health Board
Concerns summary
The absence of bed rail assessments from the Welsh Nursing Care Record risks these critical safety evaluations being missed, potentially leading to patient falls and future deaths.
Luke Brooks
All Responded
2024-0326
17 Aug 2023
Manchester North
Communities & Local Government
Department of Health and Social Care
Ministry of Housing