2023
PFD Reports
Reports: 552
Areas: 65
85% response rate (above 62% average).
Absolom Duffy
All Responded
2023-0295
16 Aug 2023
Lincolnshire
Lincolnshire County Council
Concerns summary
The "give way" signage at a junction with restricted visibility may be insufficient, as drivers must stop to ensure safety, raising concerns that a "stop" command would be safer.
Odichukwumma Igweani
All Responded
2023-0296
16 Aug 2023
Milton Keynes
BLMK Integrated Care Board
North West London NHS Foundation Trust
Red House Surgery
Concerns summary
A critical lack of clear information and guidance prevented an individual from accessing urgent out-of-hours mental health assessment and care, despite their obvious deteriorating condition.
Ian Darwin
All Responded
2023-0291
15 Aug 2023
County Durham and Darlington
Tees, Esk and Wear Valleys NHS Foundati…
Concerns summary
Tees Esk and Wear Valleys NHS Foundation Trust routinely fails to conduct timely serious incident investigations, allowing hazards to persist and compromising learning, despite past assurances and national guidelines for 60-day completion.
Haik Nikolyan
All Responded
2023-0340
15 Aug 2023
Buckinghamshire
Prison and Probation Service
Concerns summary
HMP Aylesbury's transition to a Category C prison is challenged by recruitment and retention issues among experienced staff, impacting daily operations, training, incident response, and the management of vulnerable prisoners.
Barry Lall
All Responded
2023-0385
15 Aug 2023
Central and South East Kent
General Dental Council
Concerns summary
The General Dental Council's practice of publishing extensive, detailed allegations on its website for unconcluded cases can cause significant mental health distress to practitioners who are contesting them.
Marie Zarins
All Responded
2023-0290
14 Aug 2023
Leicester City and South Leicestershire
Leicestershire Partnership NHS Trust
Concerns summary
Flawed Multi-Disciplinary Team meetings and an inadequate serious incident investigation led to a mental health patient not receiving prescribed anti-depressants or sleeping tablets due to incorrect medication understanding and poor record review.
Linda Oldland
All Responded
2023-0293
14 Aug 2023
Surrey
Leonard Cheshire
Concerns summary
Hydon Hill Nursing Home failed to share critical patient information with medical staff, delayed antibiotic administration, missed a cardiac arrest, and incorrectly reported a DNAR, indicating policy and training deficiencies.
Leonard King
Partially Responded
2023-0294
14 Aug 2023
Milton Keynes
Royal College of Emergency Medicine
Urgent Health UK
Royal College of General Practitioners
+1 more
Concerns summary
Clinicians often misdiagnose acute epiglottitis in adults as a common sore throat, missing a life-threatening airway obstruction due to a perception it's a childhood disease. Education is needed for timely recognition.
Doris Urch
All Responded
2023-0302
11 Aug 2023
Inner North London
Globe Court Care Home
Concerns summary
The care home's risk assessment process was inadequate, lacking specific recommendations and not updated after falls. Staff were unfamiliar with care plans, and the system failed to preserve historical records.
Rohan Godhania
All Responded
2023-0289
9 Aug 2023
Milton Keynes
Food Standards Agency
NHS England and NHS Improvement
Concerns summary
High protein supplements lack adequate warning labels for individuals with undiagnosed urea cycle disorders, risking severe medical emergencies due to sudden protein intake.
Reginald Bourn
All Responded
2023-0288
8 Aug 2023
Surrey
Health Education England
National Institute for Health and Care …
Concerns summary
There is a critical lack of national guidance and training for the safe insertion and placement confirmation of nasogastric decompression tubes, unlike feeding tubes, risking fatal misplacement.
Harry Stobie
All Responded
2023-0284
4 Aug 2023
Milton Keynes
Milton Keynes University Hospital
Concerns summary
Following PEG tube insertion, a patient's deteriorating condition and abdominal pain were not adequately monitored or escalated to a senior doctor, potentially missing a critical bleed.
Leah Barber
All Responded
2023-0283
3 Aug 2023
West Yorkshire (Western)
City of Bradford Metropolitan District …
Concerns summary
Bradford Council lacked a unified system for overseeing its involvement with vulnerable children, preventing learning from deaths and maintaining departmental disconnect, which risks future fatalities.
Dumile Thompson
Historic (No Identified Response)
2023-0281
2 Aug 2023
West Yorkshire (Eastern)
NHS National Patient Safety Alerting Co…
NHS England
Concerns summary
Insufficient national guidance and training on angioedema types, risk factors (including ethnicity), and diverging treatments, alongside poor medical record sharing between Trusts, hindered appropriate emergency care.
John Shenton
All Responded
2023-0282
2 Aug 2023
Shropshire, Telford and Wrekin
Range
Concerns summary
Outstanding recommendations for escalator safety, particularly for vulnerable individuals when lifts are unavailable, were not acted upon, indicating insufficient measures to protect users.
Lee Dryden
All Responded
2025-0402
2 Aug 2023
South Yorkshire (West District)
NHS England
Department of Health and Social Care
Concerns summary
NHS Trusts lack understanding of guidance for external image reporting, and the ambulance service experienced significant delays in responding to a category 2 call due to high escalation and hospital handover issues.
Edward Rhodes
All Responded
2023-0280
1 Aug 2023
Dorset
Beaufort Road Surgery
Concerns summary
There was a breakdown in communication between GP and an addict regarding mental health referral steps, relying solely on verbal discussions without an automatic referral system or written confirmation, leading to unmet care.
David Andrews
All Responded
2023-0329
1 Aug 2023
Hertfordshire
Hertfordshire County Council
Concerns summary
Heavy goods vehicles are permitted to stop and unload on a specific road stretch, effectively blocking the southbound carriageway and creating a hazard.
Eileen Walsh
All Responded
2023-0278
31 Jul 2023
Norfolk
Broadlane View Care Home
Concerns summary
The care home failed to complete critical policies and implement a monitoring system for years. Issues include unaddressed faulty alarms, conflicting record-editing policies, and an internal investigation that missed key facts, mirroring CQC concerns.
Benjamin McQueen
All Responded
2023-0285
28 Jul 2023
London City
Ministry of Defence
Concerns summary
Military diving training had critical safety shortcomings, including no spare breathing gas for standby divers, inappropriate acceleration of training, lack of readily available defibrillators, and inconsistent safety pressure guidelines.
Kirsty Taylor
All Responded
2023-0507
28 Jul 2023
Hampshire, Portsmouth and Southampton
Southern Health Foundation Trust
Hampshire and Isle of Wight Integrated …
NHS England
Concerns summary
Fragmented mental and physical health services lack seamless connectivity for neurodivergent patients, particularly those with ADHD. Additionally, communication with families of mental health patients remains ineffective, and the Personality Disorder Pathway development is too slow.
Johanne Blackwood
All Responded
2023-0275
27 Jul 2023
Essex
Essex Partnership NHS Trust
Concerns summary
A severe lack of clarity in Care Coordinator handovers and absence of formal policy left a vulnerable patient without an allocated CC, and her risk assessment/care plan unupdated, following hospital discharge.
Finley May
All Responded
2023-0277
26 Jul 2023
East Riding and Hull
NHS England
Royal College of Obstetricians and Gyna…
Concerns summary
There is a need for increased awareness of complications associated with Keilland's forceps and guidance on maintaining skill levels or providing clear alternative methods if abandoned, to manage obstetric problems.
Paul Keating
All Responded
2023-0279
25 Jul 2023
West Yorkshire (Eastern)
Home Office
Leeds City Council
Concerns summary
The local authority lacked statutory power to install sprinkler systems in private flats without consent, leading to one resident's flat remaining unconnected, which likely contributed to his fire-related death.
Christine Nakafeero
All Responded
2023-0270
24 Jul 2023
East London
Barts Health NHS Foundation Trust
NHS England
Department of Health and Social Care
Concerns summary
A patient fatally slipped out of a care pathway, not receiving critical surgery for three years, and VTE risk assessment criteria inadequately accounted for key risk factors.