2025

PFD Reports
Reports: 635 Areas: 66

94% response rate (above 62% average).

635 results
Rhiannon Williams
All Responded
2025-0139 12 Mar 2025 SWANSEA & NEATH PORT TALBOT
Innovation and Technology Department for Science OFCOM
Concerns summary Online suicide forums and social media platforms provided information on self-harm and misleading professionals, raising concerns about the adequacy of The Online Safety Act 2023 in preventing access to such harmful content.
Action taken summary The Department outlines the existing Online Safety Act framework and Ofcom's role in enforcement, noting Ofcom's investigation into a suicide forum. DSIT officials continue to work with DHSC on the …
Barry Myers
All Responded
2025-0141 12 Mar 2025 West Sussex, Brighton and Hove
University Hospitals Sussex NHS Foundat… NHS England
Concerns summary Insufficient funding prevents the provision of urgent mechanical thrombectomy services between 4 pm and 8 am at University Hospitals Sussex NHS Foundation Trust.
Action taken summary NHS England states that mechanical thrombectomy services have been commissioned since 2019, with 24/7 access now available across the South East region via specialist centres and mutual aid. All PFD …
Sean Higgins
All Responded
2025-0133 11 Mar 2025 Mid Kent and Medway
HMP Rochester
Concerns summary Officers chairing ACCT reviews at HMP Rochester failed to read all relevant documentation, leading to inaccurate risk assessments, and some did not understand how to properly complete support plan paperwork.
Action taken summary HMP Rochester has produced and shared a training video for case coordinators and their managers on ACCT reviews and support plans. The Safety Team has also conducted briefing sessions with …
Christopher Bradbury
All Responded
2025-0134 11 Mar 2025 Staffordshire
NHS England Royal Stoke University Hospital
Concerns summary A national lack of knowledge and guidelines for Severe Invasive Soft Tissue Infections, combined with ineffective training and an absence of an audit trail for omitted medication doses, creates significant patient safety risks.
Action taken summary NHS England will seek to ensure emphasis on escalation of deteriorating patients within statutory and mandatory training for infection and prevention control this year. For national guidelines on seve
Luke Barnes
All Responded
2025-0136 11 Mar 2025 Surrey
HMPPS
Concerns summary Probation staff lack access to specialist medical reports and adequate training on neurodiverse conditions, hindering effective supervision. A loophole also prevents unactioned court sentences from being referred back for review.
Action taken summary HMPPS has updated its Drug Rehabilitation Requirement (DRR) Guidance in June 2025 to standardize reviews and clarify roles. All frontline probation staff receive mandatory neurodiversity training sinc
Marta Vento
All Responded
2025-0137 11 Mar 2025 Dorset
College of Policing NHS England HMPPS +2 more
Concerns summary No formal process exists for prisons to share critical in-prison behavioural and mental health information with sentencing courts. Additionally, national guidance is lacking for ensuring continuity of care for released prisoners with mental health needs.
Action taken summary NHS England will issue new national guidance by end of 2024/25 for safe discharge of prisoners with mental health needs, including supporting sharing of mental health crisis plans via the …
Allan Taylor
All Responded
2025-0138 11 Mar 2025 Sunderland
South Tyneside and Sunderland NHS Found…
Concerns summary Level 2 EICO observation guidelines requiring a nurse to be within sight or sound were not met, as the patient's side room was too far. This lack of escalation and compliance likely contributed to an unwitnessed fall.
Action taken summary The Trust conducted an urgent review and has amended its EICO guideline, renaming it Enhanced Therapeutic Observation and Care (ETOC). The new guideline clarifies observation levels, assessment, escal
Nicholas Gedge
All Responded
2025-0148 11 Mar 2025 West Yorkshire East
West Yorkshire Police Leeds Community Healthcare NHS Trust
Concerns summary A significant delay in commencing CPR occurred due to a lack of shared understanding of its urgency and an uncoordinated response among detention officers and a nurse. No clear protocols define emergency roles.
Action taken summary The Trust conducted an internal investigation and incorporated staff recommendations into CPR training. They are updating emergency bag procedures, discussing joint training scenarios with police, and
Jean Pike
All Responded
2025-0127 7 Mar 2025 SWANSEA & NEATH PORT TALBOT
Swansea Bay University Health Board
Concerns summary Discharge decisions were made without essential multi-disciplinary meetings or consulting care coordinators, despite clear warnings of high suicide risk, indicating a systemic failure in communication and risk management.
Action taken summary Swansea Bay University Health Board has approved and implemented new Standard Operating Procedures for discharge planning requiring mandatory multi-disciplinary team discussions, including the care co
Henok Gebrsslasie
All Responded
2025-0124 6 Mar 2025 Coventry
Coventry and Warwickshire Partnership N…
Concerns summary Despite a known risk of ligature points on patient bedroom doors and identification of door top alarms as a solution, these crucial safety measures have not been implemented in a psychiatric unit for over 42 months.
Action taken summary Coventry and Warwickshire Partnership NHS Trust has implemented several safety improvements, including reducing ligature points and fitting door top alarms in all acute inpatient wards. They have also
Raymond Jennings
All Responded
2025-0125 6 Mar 2025 West Yorkshire Western
Abbey Place Nursing Home
Concerns summary The care home failed to promptly obtain prescribed antibiotics or seek medical care for a deteriorating resident, and could not demonstrate improved systems to prevent reoccurrence of this significant failing.
Action taken summary Abbey Place Nursing Home has updated its medication policy, implemented electronic medication and digital care planning systems, standardized GP and pharmacy use for residents, and completed documenta
Annette Lewis
All Responded
2025-0126 6 Mar 2025 South Wales Central
Cwm Taf Morgannwg University Health Boa…
Concerns summary Delays in implementing a "Failed Discharge" policy mean patients are not being appropriately referred for specialist review, increasing risks of re-attendance and errors in emergency departments.
Action taken summary Cwm Taf Morgannwg University Health Board has implemented an active and updated General Surgery policy, applying to both General Surgeons and the Emergency Department. This policy provides clear guide
Mohammed Khan
All Responded
2025-0128 6 Mar 2025 West Yorkshire Western
Bradford Council
Concerns summary Insufficient street lighting and a lack of warning signs at a poorly marked 90-degree turn and dead-end contributed to a fatal road traffic accident.
Action taken summary Bradford Council has installed a new street lighting column and two warning signs (TSRGD 515.1 chevron and TSRGD 512 "Left Bend Ahead") at the corner of Dryden Street and Buck …
Arsalan Baig
All Responded
2025-0129 6 Mar 2025 West Yorkshire Western
Bradford Council
Concerns summary Inadequate street lighting and missing traffic warning signs at a sharp turn towards a wall significantly contributed to a fatal road accident.
Action taken summary Bradford Council has installed a new street lighting column and two specific traffic warning signs (TSRGD 515.1 chevron sign and TSRGD 512 "Left Bend Ahead" sign) at the junction of …
Andrea Mann
All Responded
2025-0130 6 Mar 2025 West Yorkshire Western
Bradford District Care NHS Trust
Action taken summary Bradford District Care NHS Trust has implemented a new re-referral process and a digital referral/screening platform, and embedded psychiatrists and psychologists within community mental health teams.
John McLoughlin
Partially Responded
2025-0131 6 Mar 2025 West Sussex, Brighton and Hove
Civil Aviation Authority British Airline Pilots’ Association
Concerns summary Peer Support for pilots is inadequate for severe mental health issues and suicidal thoughts, highlighting a lack of robust mental health support for escalating problems within the industry.
Action taken summary The Civil Aviation Authority plans to instruct inspectors to encourage operators and training organizations to enhance pilot mental health support, including upskilling peer supporters and promoting e
Alfie Lawless
All Responded
2025-0118 4 Mar 2025 Manchester South
Greater Manchester Police
Concerns summary Greater Manchester Police significantly delayed classifying a death as a "Death or Serious Injury" incident, raising concerns about the quality of their internal review and learning from incidents.
Action taken summary Greater Manchester Police's Professional Standards Directorate has designed a new form for assessing Death or Serious Injury (DSI) incidents to improve rationale and identify learning opportunities. T
Matthew Lynch
All Responded
2025-0119 4 Mar 2025 Birmingham and Solihull
Birmingham City Council Birmingham and Solihull Mental Health N… Provident Housing
Concerns summary The internal investigation was inadequate, and barriers exist to proper Mental Health Act assessments. There's poor information sharing between agencies regarding residents, and support workers require more focused mental health training.
Action taken summary The Trust has interviewed the CPN regarding the attempted visit, reviewed its Did Not Attend policy to prevent patient discharge due to non-contact, and reminded all clinical staff to accurately …
Robert Evans
All Responded
2025-0120 4 Mar 2025 Liverpool and Wirral
National Police Chiefs’ Council College of Policing
Concerns summary A lack of guidance and power prevents police officers from ensuring medical attention for individuals suspected of swallowing drugs during a street search if not arrested, creating a critical gap in care compared to those in custody.
Action taken summary The NPCC disputes the suggestion that officers cannot share information with next of kin in vital interest situations, stating existing national training covers this. For other concerns, the Stop & …
Chloe Burgess
All Responded
2025-0121 4 Mar 2025 Hampshire, Portsmouth and Southampton
Royal College of Physicians National Institute for Health and Care …
Concerns summary The severe interaction between amitriptyline, paroxetine, and ivabradine is poorly understood, not flagged by prescribing software, and prescribers lack full awareness, posing a significant toxicity risk.
Action taken summary NICE acknowledges the concerns regarding drug interactions but states they cannot address them as responsibility for the content of the British National Formulary (BNF), where the relevant information
Jack Shields
All Responded
2025-0122 4 Mar 2025 Sunderland
Nerams Group
Concerns summary An ambulance crew failed to recognise a patient's critical deterioration into cardiogenic shock and incorrectly prioritised their backup request, resulting in a prolonged delay to definitive medical care.
Action taken summary The Nerams Group dismissed the senior clinician for gross negligence and a second employee for unrelated employment reasons following the incident. They have also implemented refreshed competency asse
Mark Fernandez
All Responded
2025-0147 4 Mar 2025 Manchester North
Oldham Council NHS Greater Manchester Integrated Care … Northern Care Alliance NHS Foundation T…
Concerns summary Inadequate information was provided in a specialist referral, the hospital passport was unused, and a best interest decision failed to incorporate crucial input from long-term carers and social services.
Action taken summary NHS GM has issued 'Take 5 Briefings' to staff on responsibilities for patients with learning disabilities and complex needs, safeguarding, and the importance of hospital passports. A locality practice
Javed Iqbal
All Responded
2025-0117 3 Mar 2025 Birmingham and Solihull
All Care In One Ltd
Concerns summary Care home staff failed to recognise and appropriately act on serious mental health deterioration, made inaccurate records, and did not follow GP advice, compounded by inadequate post-death investigation and training.
Action taken summary All Care In One Ltd has interviewed staff, hired consultants to oversee training and compliance, delivered CPD Safeguarding training for all staff, reviewed and disseminated new internal policies, and
June Phillips
All Responded
2025-0112 28 Feb 2025 Birmingham and Solihull
Willow Grange Care Home
Concerns summary Inaccurate care home records, failure to update falls risk assessments, and an inadequate post-falls investigation indicate a failure to learn from incidents and properly monitor patient deterioration.
Action taken summary Willow Grange Care Home has implemented new procedures for updating falls risk assessments within 24 hours, new root analysis tools, and incident investigation forms. Policies for calling 999 for resi
William Green
All Responded
2025-0113 28 Feb 2025 Shropshire, Telford & Wrekin
NHS England Shrewsbury and Telford NHS Trust
Concerns summary The hospital lacks a system to provide written information or counselling to patients, or their families, about new drug side-effects, potential complications, or actions to take, including for those without capacity.
Action taken summary NHS England reports that Shrewsbury and Telford Hospital NHS Trust has developed a Safety Improvement Plan, including establishing a working group to review patient counselling on medications, using l