2025

PFD Reports
Reports: 637 Areas: 66

96% response rate (above 63% average).

Clear 548 results
Fallon Adams
All Responded
2025-0647 29 Dec 2025 Cambridgeshire and Peterborough
Northamptonshire Healthcare Foundation …
Concerns summary (AI summary) There was a failure to provide specific warnings to the prisoner about the dangers of combining prescribed sedative medications with illicit drugs, which can cause fatal over-sedation.
Action Taken (AI summary) The trust has reminded prescribing clinicians of expectations for assessing and managing cumulative sedative burden, and has re-emphasized documentation standards. They have also introduced a new harm minimisation advice leaflet for patients.
Mohamed Abdisamad
All Responded
2025-0644 28 Dec 2025 West London
Department for Health and Social Care, …
Concerns summary (AI summary) There is a complete absence of regulation for Non-Therapeutic Male Circumcisions, including no requirements for training, accreditation, consent, record-keeping, infection control, or crucial aftercare.
Noted (AI summary) MHCLG acknowledges the concerns but states that the Department of Health and Social Care is the lead department and has provided a comprehensive response. MHCLG will liaise with DHSC regarding non-statutory measures. The Department of Health and Social Care is liaising with other government departments and plans to engage with stakeholders regarding non-statutory measures to improve patient safety in the area of non-therapeutic male circumcision. They highlight existing guidance and resources available.
Alan Baker
All Responded
2025-0643 24 Dec 2025 Norfolk
Driver and Vehicle Standards Agency
Concerns summary (AI summary) There is no mandatory requirement for LGVs to have reversing cameras or for existing cameras to be maintained, increasing the risk of accidents during reversing manoeuvres.
Action Planned (AI summary) The government launched a Road Safety Strategy including a consultation on mandating vehicle safety technologies covered by UN R158. The UK will raise the possibility of including goods vehicle trailers in the scope of UN R158 at the next UNECE working group meeting.
Colin Brown
All Responded
2025-0642 23 Dec 2025 North Yorkshire and York
York Hospital YAS Legal
Concerns summary (AI summary) Crucial patient information, such as choking risk, was not reliably transferred with the patient or consistently communicated during hospital handovers, compounded by delays in electronic record accessibility.
Action Planned (AI summary) YAS will send a clinical alert reinforcing that known high-impact risks, such as swallowing or choking risk, should be explicitly raised at handover where they are clinically active or present a foreseeable risk of harm. Learning from this case will be shared through clinical forums and with system partners. The hospital implemented an immediate action ensuring patients in the Emergency Department are not given food without the oversight of a registered nurse. The Trust has a Standard Operating Procedure (SOP) for Sip Testing in place along with training.
Wendy Eyles
All Responded
2026-0153 22 Dec 2025 Northamptonshire
Northamptonshire Healthcare NHS Foundat… Northamptonshire Integrated Care Board
Concerns summary (AI summary) A lack of protocol for patients receiving both NHS and private psychiatric care leads to poor communication regarding medication changes, risking patient safety due to uncoordinated treatment.
Action Planned (AI summary) • The Trust is developing a new private care protocol to guide clinicians on how to approach circumstances when a patient is accessing care from a private healthcare provider. • The protocol will operate within the existing policy framework, linked to existing policies and procedures for information sharing and record keeping. • Work to develop this new protocol is underway and will be completed by the end of this month, applying to new and existing patients.
Elaine Griffiths
All Responded
2026-0106 22 Dec 2025 Northamptonshire
Northampton General Hospital
Concerns summary (AI summary) Inconsistent and partially completed fluid/diet charts, confusion regarding dietary intolerances, limited suitable food options, and unrecorded external food intake hindered accurate nutritional monitoring.
Action Taken (AI summary) Fluid balance charts are available on the electronic patient record, improving oversight and accessibility. Staff complete the malnutrition universal screening tool (MUST), and compliance is audited by nutrition nurses.
Ramona Harbott
All Responded
2025-0637 19 Dec 2025 Surrey
Care Quality Commission, Barchester Hea…
Concerns summary (AI summary) Care home staff failed to adhere to pressure sore prevention policies, leading to inadequate repositioning, poor skin monitoring, and severe, undocumented pressure sores for a high-risk patient.
Noted (AI summary) Barchester Healthcare has implemented widespread changes at Windmill Manor Care Home, including improved record keeping with the 'Enable' e-care system, clinical governance reviews, and General and Regional Manager oversight. Wound assessments are now completed electronically, and staff are supported by a Clinical Development Nurse.
Jason White
All Responded
2025-0638 19 Dec 2025 South Yorkshire East
Sheffield Health Partnership, Universit…
Concerns summary (AI summary) Antipsychotic medication was abruptly ceased, and the daily monitoring plan was not followed, creating an unmanaged risk of relapse and serious deterioration in the patient's mental health.
Action Planned (AI summary) • The approach to monitoring service users following changes to antipsychotic medication has been strengthened and is being implemented, with full standardisation across all relevant services to be completed by 1 March 2026. • Any request for enhanced monitoring following medication changes is now formally logged and reviewed at the first daily multidisciplinary planning meeting. • The process includes a structured clinical discussion to confirm the level of risk and the intensity of monitoring required, clear allocation of responsibility to a named clinician, and formal recording within the clinical diary system.
John Oates
All Responded
2025-0646 18 Dec 2025 Cumbria
Electricity Networks Association
Concerns summary (AI summary) Manufacturing defects in widespread porcelain tension disc insulators cause failures that can lead to dangerous low-hanging power lines, a risk compounded by insufficient adoption of detection technology.
Action Planned (AI summary) The ENA has convened member companies to improve arrangements following the death. They plan to produce industry guidance on health and safety risk assessments for low-hanging overhead lines and promote innovative monitoring technologies by September 2026.
Edward Jones
All Responded
2025-0633 18 Dec 2025 West Yorkshire Eastern
National Institute for Health and Care …
Concerns summary (AI summary) The absence of a nationally validated sepsis screening tool for Paediatric Emergency Departments and inconsistent application of the trust's own tool across units risk delayed sepsis diagnosis.
Action Planned (AI summary) NICE acknowledges the difficulty of recognising sepsis in children and highlights existing guidance and screening tools. They are planning to update their guidance on paediatric sepsis in 2026, considering adapting the current 'traffic light' system to one based on NPEWS.
Debapriya Ghosh and David Ward
All Responded
2025-0634 17 Dec 2025 Inner West London
Department of Health and Social Care
Concerns summary (AI summary) Insufficient staffing and bed spaces in A&E resulted in frail elderly patients being unsupervised, leading to unwitnessed falls, fatal head injuries, and a failure to provide necessary enhanced nursing care.
Action Taken (AI summary) St George’s University Hospital NHS Foundation Trust conducted a Serious Incident investigation and implemented actions to strengthen nursing oversight and mitigate risk during periods of high demand. The Department for Health and Social Care highlights national plans to improve urgent and emergency care.
Dorothy Macdonald
All Responded
2025-0632 17 Dec 2025 Liverpool and Wirral
Westwood Hall Nursing Home
Concerns summary (AI summary) Nursing home staff repeatedly and incorrectly assessed a vulnerable patient's falls risk as low, indicating ineffective training in risk assessment and a failure to adequately refer to specialist falls teams.
Action Taken (AI summary) Westwood Hall Nursing Home has adopted an approach of referring any resident who has fallen to the Falls Team, regardless of the circumstances, and staff have been made aware of this. Springcare are reviewing their Falls Policy and implementing a system to chase up referrals made to the Falls Team.
Valerie Gibson
All Responded
2025-0630 17 Dec 2025 Sunderland
Cumbria, Northumberland, Tyne and Wear …
Concerns summary (AI summary) Staff confusion regarding medication dispensing and administration, inadequate checking of patient possessions, and inconsistent electronic record-keeping posed risks of over/under medication and patient harm.
Action Taken (AI summary) Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust has established an executive-led Incident Management Review Group and taken several actions to address concerns about medication dispensing and administration. Actions include additional e-learning, competency assessment review, and educational videos.
Anthony Binfield
All Responded
2025-0080 17 Dec 2025 Nottingham City and Nottinghamshire
HMP Lowdham Grange
Concerns summary (AI summary) A dangerous prison culture of delaying cell entry when observation panels are obscured, assuming privacy rather than self-harm risk, persists despite repeated policy reminders and staff unawareness.
Action Taken (AI summary) HMPPS has reinforced the importance of clear observation panels at HMP Lowdham Grange through staff briefings, Governor's orders, and video messages to prisoners. Prisoners blocking panels may face sanctions and a new local PFD meeting has been established.
Walter Pollyn
All Responded
2026-0134 16 Dec 2025 Kent and Medway
Medway NHS Foundation Trust
Concerns summary (AI summary) Nursing staff repeatedly failed to adhere to 'nil by mouth' instructions despite clear documentation and visual cues, indicating potential underlying attitudinal issues and inadequate record-keeping practices.
Action Taken (AI summary) • A detailed Trust-wide ‘nil by mouth’ care improvement action plan has been developed and implemented. • Trust-wide, regular ‘nil by mouth’ audits are being conducted to evaluate adherence to best practice, including staff’s ability to correctly identify ‘nil by mouth’ patients and the accuracy of documentation. • Recurrent Trust-wide ‘nil by mouth’ audits are being conducted for non-procedural patients, initially on a quarterly basis while improvements are embedded.
Philip Hoggarth
All Responded
2025-0628 16 Dec 2025 Gwent
Aneurin Bevan University Health Board
Concerns summary (AI summary) A lack of consistent guidelines and processes for pre-operative iron administration to chronically anaemic patients, alongside no funding agreement, risks damaging delays in surgery.
Action Taken (AI summary) Aneurin Bevan University Health Board has a Standard Operating Pathway (SOP) for the management of surgical patients presenting to preassessment clinic with anaemia or iron deficiency. The cost of IV iron is charged to the relevant clinical area, regardless of patient residence or Health Board boundaries.
Richard Haddock
All Responded
2025-0627 16 Dec 2025 County of Devon, Plymouth and Torbay
Devon & Cornwall Police
Concerns summary (AI summary) Police processes failed to notify the Firearms Licensing Department of a prosecution, and the department did not check PNC records, leading to a shotgun being returned to a prohibited individual.
Action Taken (AI summary) Devon & Cornwall Police have improved processes within the Firearms Enquiry Licensing Unit (FELU) to ensure PNC checks are undertaken during suitability reviews and prior to the return of firearms. Additional checks are now undertaken with other agencies when a PNC check highlights a prosecution or matter of concern.
Anthony Lodge
All Responded
2025-0669 15 Dec 2025 County Durham and Darlington
Internation Scientific Supplies Ltd
Concerns summary (AI summary) Urine sample bottles lacked expiry dates, resulting in the use of out-of-date containers and subsequent delays in laboratory processing, posing a risk of future harm.
Noted (AI summary) International Scientific Supplies Ltd states its urine specimen containers are manufactured and labelled according to UK regulatory requirements, including expiry dates on outer packaging, and that the product complied with obligations at the time of supply. They assert controls were in place and labeling was compliant.
Lee Eustace
All Responded
2025-0626 15 Dec 2025 County of Devon, Plymouth and Torbay
University Hospitals Plymouth NHS Trust
Concerns summary (AI summary) An insufficient feeding protocol likely contributed to death, compounded by failures to raise a Datix, send a Duty of Candour letter, and disclose critical information to the Coroner.
Action Taken (AI summary) University Hospitals Plymouth NHS Trust has completed a full investigation, made improvements to learning from deaths and mortality review processes including reviews by Divisional Quality Teams, Stage 1 mortality screening reviews and Structured Judgement Reviews, implemented a new jejunostomy feeding protocol in September 2022.
Katherine Wright
All Responded
2025-0624 11 Dec 2025 Oxfordshire
Thames Valley Police
Concerns summary (AI summary) Police lack structured training and clear guidance for conducting adequate searches in missing person cases, and there are no protocols for officers to escalate safety concerns during searches.
Action Taken (AI summary) Thames Valley Police has reviewed their Missing Persons Operational Guidance and included a new section dedicated to the searching of premises for missing persons which includes sections on the extent of the search; equipment and resources and potential hazards. The new Premises Search Guidance sets out options for officers when encountering hazards and specifying supervisory escalation requirements.
Izzah Ali
All Responded
2025-0623 11 Dec 2025 Cornwall and the Isles of Scilly
Cornwall Council Cornwall Partnership NHS Foundation Tru… ICB +1 more
Concerns summary (AI summary) Healthcare professionals failed to inquire about the contents of 'bottle-fed' milk and did not use interpreters for a non-English speaking mother, reflecting a lack of professional curiosity and adherence to guidance.
Action Planned (AI summary) Royal Cornwall Hospital is changing their language in the Emergency Department when asking parents about how babies are fed from ‘bottle’ to ‘formula’ and this will be reflected in ED documentation. Maternity services use routine enquiry about the exact nature of bottle feeding as a mandatory question at every safe opportunity and have an Enhanced Continuity Pathway developed and implemented along with pregnancy circles with face-to-face translators. Cornwall Council has secured funding to rewrite/update the ‘Essential Guide to feeding and caring for your baby’, deliver a mandatory webinar on language/terminology and safe formula guidance by the end of January 2026, finalise and publish Interpretation SOP and add targeted checks on recording "what’s in the bottle". Cornwall Partnership NHS Foundation Trust has instructed Minor Injuries Unit staff to ask for specific details if there are any concerns about a child’s nutrition including what is being fed. Staff have also been reminded that children attending the MIU should be weighed on each visit, and for those aged 2 and under, this should also be recorded in the child’s red book.
Mesut Olgun
All Responded
2025-0618 10 Dec 2025 Worcestershire
HM Prison and Probation Service Probation and Reducing Offending, Minis…
Action Planned (AI summary) HMPPS is nearing completion of a project to convert fifty cells across thirteen establishments to ligature resistant cells, and are hopeful that further installations will be possible in 2026/27. They use the Assessment, Care in Custody, and Teamwork (ACCT) case management approach to support individuals at risk of self-harm or suicide.
Urielle Kuyenga
All Responded
2025-0635 9 Dec 2025 East London
Barts Health NHS Trust Department of Health and Social Care East London Cooperatives Ltd +1 more
Concerns summary (AI summary) A critical communication breakdown between hospital and GP regarding medication monitoring, combined with repeated failures by GPs to check clinical records, left a child unprotected from fatal infection.
Action Planned (AI summary) Barts Health NHS Trust's Haemoglobinopathy Coordinating Centre (HCC) is developing a website with information to support families and has appointed a governance lead to lead on network wide quality improvement and governance. They are also involved in an exhibition to challenge staff attitudes and behaviours towards patients. Maylands Healthcare has undertaken an annual audit of patients with Sickle Cell Disease, proactively contacts them for medication reviews, liaises with specialists, changes medications to electronic repeat dispensing, and shares learning points from Significant Event Analyses with staff. They have also added clear alerts in each clinical record and all clinical staff have undertaken mandatory Sepsis training. The Department of Health and Social Care has introduced an incentive for GPs to identify patients who would benefit most from continuity of care, and has implemented "Jess's Rule", encouraging clinicians to re-evaluate symptoms if a patient's condition remains unresolved after three consultations. NHS England is also working to improve education and awareness of sickle cell disease amongst healthcare staff and for patients and carers. Partnership of East London Co-operatives (PELC) has shared organisational learning regarding the importance of reviewing patient records and included this requirement in staff contracts. They are also implementing an alert within clinical records for all children presenting with sickle cell disease.
Andrew Hughes
All Responded
2026-0099 5 Dec 2025 Manchester South
Deputy Mayor of Greater Manchester Greater Manchester Integrated Care Board
Concerns summary (AI summary) The 'Right Care Right Person' system lacks clarity on how concerned families can access emergency mental health services, and there is insufficient provision for such emergencies in Greater Manchester.
Noted (AI summary) NHS Greater Manchester acknowledges concerns about the Right Care Right Person system and its implementation and highlights existing mental health crisis support. They state they will share learning from the PFD report and continue working with partners. The Deputy Mayor clarifies their role in overseeing the implementation of the RCRP system, stating that the responsibility for operational implementation lies with the Chief Constable. They will discuss the case with the Chief Constable and seek assurance that lessons have been learned.
Antonio Galisi-Swallow
All Responded
2025-0608 4 Dec 2025 West Yorkshire Eastern
National Institute for Health and Care … Paediatric Critical Care Society National Clinical Director for Children…
Concerns summary (AI summary) There is an absence of national guidance for the use of propofol for short-term sedation in children and young people in paediatric intensive care units.
Noted (AI summary) NICE declines to develop national guidance on propofol for short-term sedation in children on PICUs, stating that local protocols are more appropriate due to varying local prescribing issues. They suggest that NHS England or the Paediatric Critical Care Society could consider suggesting that all PICUs develop local protocols.