P1-11 Response Accepted Self-assessed

Train incident commanders on control room communications

Recommendation

All officers who may be expected to act as incident commanders (i.e. all those above the rank of Crew Manager) receive training directed to the specific requirements of communication with the control room.

Published Evidence Summary
The following publicly available evidence relates to this recommendation:
According to gov.uk (Feb 2025), the London Fire Brigade (LFB) has delivered training to all officers of Crew Manager rank and above, focusing on the specific requirements of communication with the control room. LFB Commissioner Andy Roe announced in March 2024 that the LFB had completed all recommendations directed specifically to the organisation. HM Inspectorate of Constabulary and Fire & Rescue Services rated LFB as 'outstanding' for responding to major and multi-agency incidents in November 2024, noting significant improvements since January 2022.
How was this assessed?
Assessed by gemini-2.5-flash on 19 Mar 2026
Checked data held on this site (government responses, progress updates, independent evidence)
External sources searched: www.gov.uk, www.legislation.gov.uk, hansard.parliament.uk
This recommendation requires implementation across many organisations. The assessment reflects central policy response, not adoption in individual organisations.
Jurisdiction
England
Section Reference
33.14b
Response
Accepted
Accepted UK Government
21 Jan 2020

The government accepted in principle all the Phase 1 recommendations directed at central government. The Housing Secretary Robert Jenrick presented the formal response to Parliament on 21 January 2020, committing to swift and decisive action including new duties on building owners and managers to provide information to fire and rescue services, install premises information boxes, conduct regular inspections of lifts and fire doors, and equip buildings with evacuation signal facilities. The government stated it had already taken action in advance of the report and was actively looking beyond the remit of these recommendations.

Read Full Response
Progress Timeline
Official Report
26 Feb 2025

The LFB has reported that this recommendation has been completed. Training has been delivered to all officers of Crew Manager rank and above on control room communications requirements.

London Fire Brigade states: Official Report
13 Mar 2024

LFB Commissioner Andy Roe announced LFB is "the only organisation to have completed every recommendation directed specifically to them." Key achievements: revised FSG policy, new MSA breathing apparatus with voice comms, 64m turntable ladders, fire escape hoods saving 200+ lives.

London Fire Brigade states: Official Report
21 Jan 2020

We accept the recommendations in both the Phase 1 Grenfell Report and HMICFRS inspection report.

Published Evidence

Published assessments of implementation progress from inspectorates, select committees, official progress reports, and other sources. Check the source type badge to see whether each assessment is independent or government self-reported.

Good Progress
01 Nov 2024
HM Inspectorate of Constabulary and Fire & Rescue Services Inspection Report

LFB rated "outstanding" for responding to major and multi-agency incidents. Significant improvements since January 2022 inspection. Understanding of risk improved.

HMICFRS London Fire Brigade Inspection, November … View Source
Source
Report Grenfell Tower Inquiry: Phase 1 Report 30 Oct 2019
Responsible Bodies
London Fire Brigade Primary
Recommendation age 6.4 yrs
Last formal update 391 days ago