Recommendation P1-17: Electronic FSG recording and display systems
From Grenfell Tower Inquiry: Phase 1 Report, published 30 October 2019.
Recommendation
Electronic systems be developed to record FSG information in the control room and display it simultaneously at the bridgehead and in any command units.
In brief (written by this site)
In February 2025, the Home Office reported that the recommendation was complete across fire and rescue services, relaying a National Fire Chiefs Council survey confirming that all 43 services in England had taken actions to effectively capture and share information, while the London Fire Brigade considered the measure complete following the launch of its application in March 2022 (Home Office, Feb 2025). Previously, in September 2024, the department had reported that Buckinghamshire and Royal Berkshire were the final two services completing assurance and testing of their new systems (Home Office, Sep 2024).
AI-generated summary of the record on this page, checked by a second model and automatic checks, 26 Sep 2026. The record below is the sources' own words.
About this summary
This recommendation applies across many organisations. The record reflects central policy activity; adoption in individual organisations may vary.
Government response
The government accepted in principle all the Phase 1 recommendations directed at central government. The Housing Secretary Robert Jenrick presented the formal response to Parliament on 21 January 2020, committing to swift and decisive action including new duties on building owners and managers to provide information to fire and rescue services, install premises information boxes, conduct regular inspections of lifts and fire doors, and equip buildings with evacuation signal facilities. The government stated it had already taken action in advance of the report and was actively looking beyond the remit of these recommendations.
Delivery
Home Office says completed (26 February 2025)
Status for fire and rescue services: complete
The National Fire Chiefs Council surveyed all fire and rescue services (with the exception of the LFB) in England about their progress against recommendation 33.15d.
All 43 services have taken actions that allow information to be effectively captured and shared.
The LFB’s ‘sector leading’ technical initiative has been a matter of interest for many services who are considering how this could be incorporated into their own local arrangements.
Status for London Fire Brigade: complete
The LFB has developed a technological solution which enables information from Fire Survival Guidance (FSG) calls to be displayed simultaneously at the incident and in Control. The introduction of the application was previously delayed due to technical issues which have now been resolved.
The Brigade consider this recommendation complete with the FSG application having gone live in March 2022.
From: Progress against the Grenfell Tower Inquiry Phase 1 recommendations, February 2025
Site note: This is the Home Office's thematic update on progress against the Phase 1 recommendations. Its introduction says it includes updates from the relevant government departments and assurances received from the National Fire Chiefs Council, London Fire Brigade and other emergency services on their progress. The status line and the passage are the Home Office's compilation of what those bodies reported to it; where the passage gives a status for fire and rescue services and a separate one for London Fire Brigade, both are shown as printed.
Earlier statements on delivery (2)
Home Office (16 September 2024)
Status for fire and rescue services: In Progress
The National Fire Chiefs Council surveyed all fire and rescue services (with the exception of the LFB) in England about their progress against recommendation 33.15d.
41 of 43 services have taken actions that allow information to be effectively captured and shared.
Two services - Buckinghamshire and Royal Berkshire - have completed the required actions but have not yet completed assurance and testing of their new systems. Both services expect to have completed this recommendation by end September 2024.
The LFB’s ‘sector leading’ technical initiative has been a matter of interest for many services who are considering how this could be incorporated into their own local arrangements.
Status for London Fire Brigade: Complete
The LFB has developed a technological solution which enables information from Fire Survival Guidance (FSG) calls to be displayed simultaneously at the incident and in Control. The introduction of the application was previously delayed due to technical issues which have now been resolved.
The Brigade consider this recommendation complete with the FSG application having gone live in March 2022.
From: Progress against the Grenfell Tower Inquiry Phase 1 recommendations, September 2024
Site note: This is the Home Office's thematic update on progress against the Phase 1 recommendations. Its introduction says it includes updates from the relevant government departments and assurances received from the National Fire Chiefs Council, London Fire Brigade and other emergency services on their progress. The status line and the passage are the Home Office's compilation of what those bodies reported to it; where the passage gives a status for fire and rescue services and a separate one for London Fire Brigade, both are shown as printed.
Home Office (5 February 2024)
Status for fire and rescue services: In progress
In October 2023, the National Fire Chiefs Council (NFCC) surveyed all fire and rescue services (with the exception of the LFB) in England about their progress against recommendation 33.15d:
95% of services (41 services) have taken actions that allow information to be effectively captured and shared.
5% (two services) have completed the required actions but have not yet completely trained or assessed staff.
This represents a 9% increase from the previous NFCC survey completed in March 2023.
The LFB’s ‘sector leading’ technical initiative has been a matter of interest for many services who are considering how this could be incorporated into their own local arrangements.
Status for London Fire Brigade: Complete
The LFB has developed a technological solution which enables information from Fire Survival Guidance (FSG) calls to be displayed simultaneously at the incident and in Control. The introduction of the application was previously delayed due to technical issues which have now been resolved.
The Brigade consider this recommendation complete with the FSG application having gone live in March 2022.
From: Progress against the Grenfell Tower Inquiry Phase 1 recommendations, February 2024
Site note: This is the Home Office's thematic update on progress against the Phase 1 recommendations. Its introduction says it includes updates from the relevant government departments and assurances received from the National Fire Chiefs Council, London Fire Brigade and other emergency services on their progress. The status line and the passage are the Home Office's compilation of what those bodies reported to it; where the passage gives a status for fire and rescue services and a separate one for London Fire Brigade, both are shown as printed.
Responsible bodies
Themes and tags
Who has spoken
- UK Government
Response - Home Office
Delivery statement