P1-20 Response Accepted Self-assessed

Investigate inter-control room information sharing

Recommendation

Steps be taken to investigate methods by which assisting control rooms can obtain access to the information available to the host control room.

Published Evidence Summary
The following publicly available evidence relates to this recommendation:
A gov.uk progress update (February 2025) states that the Multi Agency Incident Transfer (MAIT) system has been rolled out across England to improve inter-control room information sharing. All fire and rescue services have embedded new talk groups in their control rooms, and a national 999 call redistribution plan has been introduced for major incidents. The government accepted this recommendation in principle in January 2020.
How was this assessed?
Assessed by gemini-2.5-flash on 24 Mar 2026
Checked data held on this site (government responses, progress updates, independent evidence)
External sources searched: www.gov.uk, www.legislation.gov.uk, hansard.parliament.uk
Jurisdiction
England
Section Reference
33.16
Response
Accepted
Accepted UK Government
21 Jan 2020

The government accepted in principle all the Phase 1 recommendations directed at central government. The Housing Secretary Robert Jenrick presented the formal response to Parliament on 21 January 2020, committing to swift and decisive action including new duties on building owners and managers to provide information to fire and rescue services, install premises information boxes, conduct regular inspections of lifts and fire doors, and equip buildings with evacuation signal facilities. The government stated it had already taken action in advance of the report and was actively looking beyond the remit of these recommendations.

Read Full Response
Progress Timeline
Official Report
26 Feb 2025

Completed. The Multi Agency Incident Transfer (MAIT) system has been rolled out across England. All fire and rescue services have now embedded new talk groups in their control rooms. A national 999 call redistribution plan has been introduced to enable calls to be diverted during major incidents.

Source
Report Grenfell Tower Inquiry: Phase 1 Report 30 Oct 2019
Responsible Bodies
National Fire Chiefs Council Primary
Recommendation age 6.4 yrs
Last formal update 391 days ago