P1-42 Response Accepted Self-assessed

Designate single point of contact in control rooms

Recommendation

A single point of contact should be designated within each control room to facilitate such communication.

Published Evidence Summary
The following publicly available evidence relates to this recommendation:
According to the Joint Emergency Services Interoperability Principles (JESIP) Joint Doctrine updated in October 2021, a single point of contact within each control room must be designated to facilitate inter-service communication during Major Incidents. This action addresses the government's acceptance of the recommendation in principle in January 2020. According to the government's February 2025 update, this recommendation was completed.
How was this assessed?
Assessed by gemini-2.5-flash on 19 Mar 2026
Checked data held on this site (government responses, progress updates, independent evidence)
External sources searched: www.gov.uk, www.legislation.gov.uk, hansard.parliament.uk
This recommendation requires implementation across many organisations. The assessment reflects central policy response, not adoption in individual organisations.
Jurisdiction
UK-wide
Section Reference
33.31c
Response
Accepted
Accepted UK Government
21 Jan 2020

The government accepted in principle all Phase 1 recommendations directed at central government. The Housing Secretary Robert Jenrick presented the formal response to Parliament on 21 January 2020, committing to new duties on building owners and managers through the Fire Safety Bill and Building Safety Bill, including requirements for premises information boxes, floor plans, lift inspections, fire door checks, evacuation signage, and fire safety instructions to residents.

Read Full Response
Progress Timeline
Official Report
26 Feb 2025

Completed. JESIP Joint Doctrine updated October 2021. A single point of contact is now designated within each control room to facilitate inter-service communications.

Source
Source
Inquiry Grenfell Tower Inquiry
Report Grenfell Tower Inquiry: Phase 1 Report 30 Oct 2019
View Source
Responsible Bodies
UK Government Primary
Themes & Tags
Emergency contingency plans Incident commander communication training Emergency Services Communication Control Room
Recommendation age 6.4 yrs
Last formal update 391 days ago