Workforce burnout and resilience in the NHS and social care

Health and Social Care Committee Closed Inquiry
Opened: 30 Jul 2020 Closed: 22 Feb 2022 Parliament page
This inquiry will focus on workforce burnout and resilience across the NHS and social care. It will look at: burnout, resilience and stress levels before and during the covid-19 pandemic the impact of workforce burnout on service delivery, staff, patients and service users workforce planning and projections the measures set … Read more
26 Recommendations
7 Conclusions
1 Report
4 Oral sessions
2 Letters
4 Events
Oral evidence sessions 4 sessions
Anita Charlesworth · Health Foundation Helen Whately MP · Department of Health and Social Care Oonagh Smyth · Skills for Care Prerana Issar · NHS England and NHS Improvement Rob Smith · Health Education England
Chris Hopson · NHS England Dr Henrietta Hughes, National Guardian Helené Donnelly OBE · Midlands Partnership NHS Lord Victor Adebowale · NHS Confederation Professor Jeremy Dawson · Sheffield University Shilpa Ross · The King's Fund Tricia Pereira · London Borough of Merton
Denise Crouch, Macmillan Lead Cancer Nurse Dr Adrian James · The Royal College of Psychiatrists Dr Chaand Nagpaul · Council of the British Medical Association Paul Farmer · Mind - on behalf of Our Frontline Professor Dame Clare Gerada · NHS Practitioner Health Vic Rayner · National Care Forum
Bernie Miller · Lancashire Teaching Hospitals NHS Foundation Trust Caroline Waterfield · NHS Employers Claire Murdoch · NHS England Jo Da Silva · Agincare Prerana Issar · NHS England and NHS Improvement Professor Martin Green · Care England Professor Michael West · The King's Fund
Recommendations & Conclusions
4 results
3 Recommendation Accepted in Part
Second Report - Workforce burnout …
We further recommend that the NHS Staff Survey and any social care equivalent includes an...
We further recommend that the NHS Staff Survey and any social care equivalent includes an overall staff wellbeing measure, so that employers and national bodies can better understand staff wellbeing and take action based on that understanding. The Staff Survey … Read more
Government Response
The government states the NHS Staff Survey already assesses burnout through its 'safe and healthy' theme and uses a Wellbeing dashboard to monitor progress. However, they do not consider a direct extension of the NHS Staff Survey to social care feasible but commit to working with social care stakeholders to understand their workforce's lived experience.
Department of Health and Social Care
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7 Recommendation Accepted in Part
Second Report - Workforce burnout …
It is imperative staff have the opportunity and the confidence to speak up.
It is imperative staff have the opportunity and the confidence to speak up. However, this needs to be matched with a culture in which organisations demonstrate that they are not just listening to, but also acting on, staff feedback. While … Read more
Government Response
The government recognises the importance of staff speaking up and commits to exploring with the social care sector whether and how Freedom to Speak Up Guardians could be created, citing a previous commitment in the adult social care White Paper to pilot this in the sector.
Department of Health and Social Care
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31 Recommendation Accepted in Part
Second Report - Workforce burnout …
It is clear that workforce planning has been led by the funding envelope available to...
It is clear that workforce planning has been led by the funding envelope available to health and social care rather than by demand and the capacity required to service that demand. Furthermore, there is no accurate, public projection of what … Read more
Government Response
The government notes a new duty in the Health and Care Bill will require the Secretary of State to publish a workforce planning report every five years, which differs from the recommended annual frequency. They also mention HEE leading work for a Spring 2022 publication and Skills for Care producing annual reports on adult social care workforce for the Department.
Department of Health and Social Care
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32 Recommendation Accepted in Part
Second Report - Workforce burnout …
We recommend again, that Health Education England publish objective, transparent and independently-audited annual reports on...
We recommend again, that Health Education England publish objective, transparent and independently-audited annual reports on workforce projections that cover the next five, ten and twenty years including an assessment of whether sufficient numbers are being trained. We further recommend that … Read more
Government Response
The government refers to a new duty in the Health and Care Bill requiring the Secretary of State to publish a workforce planning report every five years. They also state that Health Education England (HEE) will lead work, in collaboration with DHSC, NHSEI, and Skills for Care, to understand future drivers of supply and demand for both health and social care, with a final publication planned for Spring 2022.
Department of Health and Social Care
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Government Response AI assessment · 33 of 26 classified

Total 26 recs + 7 conclusions
Correspondence 2 letters
16 Mar 2021 To committee Letter from the Minister of State for Care on improving accountability across adult social care
Parliament page
22 Oct 2020 From committee Letter to the Chief People Officer on Workforce projections
Parliament page