Workforce burnout and resilience in the NHS and social care

Health and Social Care Committee Closed Inquiry
Opened: 30 Jul 2020 Closed: 22 Feb 2022 Parliament page
This inquiry will focus on workforce burnout and resilience across the NHS and social care. It will look at: burnout, resilience and stress levels before and during the covid-19 pandemic the impact of workforce burnout on service delivery, staff, patients and service users workforce planning and projections the measures set … Read more
26 Recommendations
7 Conclusions
1 Report
4 Oral sessions
2 Letters
4 Events
Activity timeline 8 events
17 Feb
2022
Report published
8 Jun
2021
Report published
16 Mar
2021
Correspondence
24 Feb
2021
Oral evidence
12 Jan
2021
Oral evidence
17 Nov
2020
Oral evidence
22 Oct
2020
Correspondence
20 Oct
2020
Oral evidence
Oral evidence sessions 4 sessions
24 Feb 2021
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Anita Charlesworth · Health Foundation Helen Whately MP · Department of Health and Social Care Oonagh Smyth · Skills for Care Prerana Issar · NHS England and NHS Improvement Rob Smith · Health Education England
12 Jan 2021
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Chris Hopson · NHS England Dr Henrietta Hughes, National Guardian Helené Donnelly OBE · Midlands Partnership NHS Lord Victor Adebowale · NHS Confederation Professor Jeremy Dawson · Sheffield University Shilpa Ross · The King's Fund Tricia Pereira · London Borough of Merton
17 Nov 2020
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Denise Crouch, Macmillan Lead Cancer Nurse Dr Adrian James · The Royal College of Psychiatrists Dr Chaand Nagpaul · Council of the British Medical Association Paul Farmer · Mind - on behalf of Our Frontline Professor Dame Clare Gerada · NHS Practitioner Health Vic Rayner · National Care Forum
20 Oct 2020
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Bernie Miller · Lancashire Teaching Hospitals NHS Foundation Trust Caroline Waterfield · NHS Employers Claire Murdoch · NHS England Jo Da Silva · Agincare Prerana Issar · NHS England and NHS Improvement Professor Martin Green · Care England Professor Michael West · The King's Fund
Title HC No. Published Items Response
Second Report - Workforce burnout and resilience in the NHS and … HC 22 8 Jun 2021 33 Responded
Recommendations & Conclusions
5 results
Clear
1 Conclusion Acknowledged
Second Report - Workforce burnout …
Burnout is a widespread reality in today’s NHS and has negative consequences for the mental...
Burnout is a widespread reality in today’s NHS and has negative consequences for the mental health of individual staff, impacting on their colleagues and the patients and service users they care for. There are many causes of burnout, but chronic … Read more
Government Response
The government agrees on the importance of monitoring staff wellbeing and describes existing efforts like the NHS Staff Survey and a new Wellbeing dashboard for NHS staff. They commit to working with social care stakeholders to understand their workforce but do not plan a direct extension of the NHS Staff Survey to social care.
Department of Health and Social Care
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20 Recommendation Acknowledged
Second Report - Workforce burnout …
It is clear from the evidence collected by Government, the NHS and other organisations that...
It is clear from the evidence collected by Government, the NHS and other organisations that staff from Black, Asian and minority ethnic groups have been disproportionately affected by the pandemic in a way that has shone a light on deeply … Read more
Government Response
The government describes ongoing cross-government work led by the Minister for Equalities, including published quarterly progress reports on disparities in COVID-19 outcomes for ethnic minorities. They also mention an independent review into health inequalities in workplaces and efforts to address vaccine hesitancy, but do not provide a specific implementation plan with a timeframe for the original reports' recommendations.
Department of Health and Social Care
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21 Recommendation Acknowledged
Second Report - Workforce burnout …
We further recommend that Integrated Care Systems have a duty to report on progress made...
We further recommend that Integrated Care Systems have a duty to report on progress made against those recommendations made to improve the support for their staff from Black, Asian and minority ethnic backgrounds. (Paragraph 134) Workforce planning
Government Response
The government recognizes the importance of ICS involvement in improving support for ethnic minority staff but does not commit to a specific duty to report, instead referencing ongoing ICS development and a System Workforce Improvement Model.
Department of Health and Social Care
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22 Conclusion Acknowledged
Second Report - Workforce burnout …
It is clear from our witnesses that although the People Plan presents comprehensive ambition to...
It is clear from our witnesses that although the People Plan presents comprehensive ambition to address the failings in the culture of the NHS, and address the needs and wellbeing of NHS staff, its delivery will depend on the level … Read more
Government Response
The government describes the People Plan's delivery oversight, past achievements, and priorities for 2021/22 and 2022/23. They state that following the Spending Review, the Department will work with NHSEI and HEE to identify future investment needs and shape priorities for the People Plan program from 2022/23 onwards, without committing to specific funding levels.
Department of Health and Social Care
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23 Recommendation Acknowledged
Second Report - Workforce burnout …
We recommend that the Department published regular, costed updates along with delivery timelines for all...
We recommend that the Department published regular, costed updates along with delivery timelines for all of the proposals in the People Plan.
Government Response
The government outlines the People Plan's delivery oversight, past achievements, and future priorities for 2021/22-2022/23. It states that following the Spending Review, the Department will identify future investment areas and shape priorities for the program from 2022/23 onwards, but does not commit to publishing regular, costed updates with delivery timelines.
Department of Health and Social Care
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Government Response AI assessment · 33 of 26 classified
Accepted 18
Accepted in Part 4
Acknowledged 5
Deferred 5
Rejected 1
Total 26 recs + 7 conclusions
Correspondence 2 letters
16 Mar 2021 To committee Letter from the Minister of State for Care on improving accountability across adult social care
Parliament page
22 Oct 2020 From committee Letter to the Chief People Officer on Workforce projections
Parliament page