The Regulation of Social Housing

Housing, Communities and Local Government Committee Closed Inquiry
Opened: 10 Nov 2021 Closed: 5 Mar 2024 Parliament page
The purpose of this inquiry is to examine the quality and regulation of social housing in England and the Government’s proposals in the social housing White Paper for improving the regulatory regime. Read the key findings and recommendations from our report published on 20 July 2022.
24 Recommendations
31 Conclusions
1 Report
6 Oral sessions
11 Letters
6 Events
Activity timeline 26 events
Oral evidence sessions 6 sessions
Oral Evidence
Eddie Hughes · Department for Levelling Up, Housing and Communities Nick Burkitt · Department for Levelling Up, Housing and Communities
Oral Evidence
Jonathan Walters · Regulator of Social Housing Richard Blakeway · Office for Legal Complaints Richard Blakeway · Housing Ombudsman Service
Formal Evidence Session
Angela Price · Guinness Daniel Hewitt · ITV News Nicole Walters · Southwark Council
Oral Evidence
Dr Amanze Ejiogu · Newcastle University Business School Helen Garrett · Building Research Establishment James Prestwich · Chartered Institute of Housing Jenny Osbourne · TPAS Tarun Bhakta · Shelter
Oral Evidence
Chloe Fletcher · National Federation of ALMOs Cllr David Renard · Local Government Association (LGA) Karen Brown · Northern Housing Consortium Kate Henderson · National Housing Federation Matthew Walker · PlaceShapers Nick Murphy · Nottingham City Homes
Oral Evidence; Formal Evidence Session
Ben Denton · Legal and General Affordable Homes Clare Miller · Clarion Housing Group Darren Hartley · TAROE Trust Pat Turnbull · London Tenants Federation Professor Ian Cole · South Yorkshire Housing Association Suzanne Muna · Social Housing Action Campaign
Recommendations & Conclusions
3 results
12 Recommendation Accepted
First Report - The Regulation of S…
We recommend that housing providers put in place systems for regularly monitoring the condition of...
We recommend that housing providers put in place systems for regularly monitoring the condition of their stock, rather than relying on tenants to report problems. We also 70 The Regulation of Social Housing recommend that, as part of its review … Read more
Government Response
The government agrees it is imperative that providers understand the condition of their stock, referencing the Consumer Regulation Review 2021/22 and highlighting the importance of good quality stock condition data and accurate reporting of compliance with the Decent Homes Standard (DHS).
Ministry of Housing, Communities and Local Government
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29 Recommendation Accepted
First Report - The Regulation of S…
We recommend that the Government legislate through the Social Housing (Regulation) Bill to place a...
We recommend that the Government legislate through the Social Housing (Regulation) Bill to place a legal requirement on social housing providers to self-assess against the Housing Ombudsman’s complaint handling code and to report to the ombudsman when they have done … Read more
Government Response
The government agrees that the Ombudsman can move beyond responding to individual complaints to seek assurance that the Code is being met, including asking all landlords to submit their self-assessment to the Ombudsman and investigating where there is evidence of poor practice, subject to the Social Housing Regulation Bill reaching the statute.
Ministry of Housing, Communities and Local Government
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44 Recommendation Accepted
First Report - The Regulation of S…
We recommend that the Government use the Social Housing (Regulation) Bill to amend the Housing...
We recommend that the Government use the Social Housing (Regulation) Bill to amend the Housing and Regeneration Act 2008 to place a much clearer requirement on the Regulator of Social Housing to engage with tenants whenever it investigates possible breaches … Read more
Government Response
The government agrees that tenants' voices should be at the center of social housing regulation, and has amended the Social Housing (Regulation) Bill to strengthen tenant engagement with their landlords and ensure the Regulator engages with tenants when undertaking inspections. The Regulator has also introduced Tenant Satisfaction Measures (TSMs) to provide greater transparency on landlord performance.
Ministry of Housing, Communities and Local Government
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Government Response AI assessment · 48 of 24 classified

Total 24 recs + 31 conclusions
Correspondence 11 letters
7 Feb 2023 To committee Letter from the Parliamentary Under Secretary of State for Faith and Communities to the Chair dated 2 February 2023 concerning the Government response to the Committee's report on the Regulation of Social Housing
Parliament page
6 Dec 2022 To committee Letter from the Chair to the Secretary of State and the Regulator of Social Housing dated 6 December 2022 concerning social housing inspections
Parliament page
19 Oct 2022 To committee Letter from the Parliamentary Under Secretary of State for Housing and Communities dated 6 October 2022 concerning the Government's response to the Committee's report on the Regulation of Social Housing
Parliament page
19 Oct 2022 To committee Letter from the Chair to the Parliamentary Under Secretary of State for Housing and Communities dated 19 October 2022 concerning the Government's response to the Committee's report on the Regulation of Social Housing
Parliament page
12 Jul 2022 To committee Letter from the Central Hill Estate Residents Association Committee to the Committee dated 7 July 2022 following up the Committee's visit of 11 May
Parliament page
21 Jun 2022 To committee Letter from the Minister for Rough Sleeping and Housing dated 13 June 2022 following up his appearance before the Committee on 16 May in relation to the inquiry into the Regulation of Social Housing
Parliament page
30 Mar 2022 To committee Letter from the Guinness Partnership to the Chair dated 23 March 2022 concerning evidence given before the Committee on 14 March on social housing
Parliament page
30 Mar 2022 To committee Letter from the Minister for Rough Sleeping and Housing dated 29 March 2022 concerning announcements on the Social Housing White Paper
Parliament page
22 Mar 2022 To committee Letter from BRE to the Chair dated 10 March 2022 concerning the inquiry into the Regulation of Social Housing
Parliament page
1 Mar 2022 To committee Letter from Cllr David Renard, Local Government Association, to the Chair dated 22 February 2022 following up evidence given before the Committee on 7 February concerning the Regulation of Social Care
Parliament page
22 Feb 2022 To committee Letter from Broadacres Housing Association to the Chair dated 9 February 2022 concerning social housing and Auditor shortage
Parliament page