Parliamentary and Health Service Ombudsman Scrutiny 2019-20

Public Administration and Constitutional Affairs Committee Closed Inquiry
Opened: 22 Sep 2020 Closed: 3 May 2021 Parliament page
The Public Administration and Constitutional Affairs Committee (PACAC) is launching its annual scrutiny session into the work of the PHSO in the financial year 2019/20. According to the House of Commons Standing Order 146 , PACAC's role in relation to the PHSO is: to examine the reports of the Parliamentary … Read more
14 Recommendations
1 Report
1 Oral session
11 Letters
1 Event
Activity timeline 14 events
7 Sep
2021
Correspondence
7 Sep
2021
Correspondence
10 Jun
2021
Correspondence
8 Jun
2021
Correspondence
20 Apr
2021
Report published
2 Feb
2021
Correspondence
27 Jan
2021
Correspondence
26 Jan
2021
Correspondence
25 Jan
2021
Report published
16 Dec
2020
Correspondence
23 Nov
2020
Oral evidence
17 Nov
2020
Correspondence
Oral evidence sessions 1 session
23 Nov 2020
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Parliamentary and Health Service Ombudsman Scrutiny 2019-20
Amanda Amroliwala CBE · Parliamentary and Health Service Ombudsman Rob Behrens CBE · Parliamentary and Health Service Ombudsman
Title HC No. Published Items Response
Seventh report - Parliamentary and Health Service Ombudsman Scru… HC 843 25 Jan 2021 14 Responded
Recommendations & Conclusions
1 result
Clear
2 Recommendation Rejected
Seventh report - Parliamentary and…
In May 2020, the PHSO reported to the Committee that it had experienced an increase...
In May 2020, the PHSO reported to the Committee that it had experienced an increase of 13 per cent in demand compared to the previous financial year. Due to the introduction of a new digital casework management system, comparisons between … Read more
Government Response
The government rejected the recommendation, stating the information provided was correct, accurate, and already clarified to the committee, therefore no correction was needed.
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Government Response AI assessment · 14 of 14 classified
Accepted 3
Accepted in Part 3
Acknowledged 6
Deferred 1
Rejected 1
Total 14 recs
Correspondence 11 letters
7 Sep 2021 To committee Letter from Rob Behrens CBE, Parliamentary and Health Service Ombudsman on the Venice Commission, dated 31.8.21
Parliament page
7 Sep 2021 From committee Letter to Rob Behrens CBE, Chair and Ombudsman, Parliamentary and Health Service Ombudsman on extension of term as Chair and Ombudsman of the PHSO, dated 22.7.21
Parliament page
10 Jun 2021 Rob Behrens CBE, Ombudsman and Chair, Parliamentary and Health Service Ombudsman on an investigation into handling of Windrush man’s status, dated 8.6.21
Parliament page
8 Jun 2021 From committee Letter to Rt Hon Michael Gove MP, Chancellor of the Dutchy of Lancaster on the Commissioner to the PHSO, dated 8.6.21
Parliament page
2 Feb 2021 To committee Letter from Rob Behrens CBE, Ombudsman and Chair, Parliamentary and Health Service Ombudsman on PHSO Annual Scrutiny 2019-20, dated 28.1.21
Parliament page
27 Jan 2021 From committee Letter to Rob Behrens CBE, Ombudsman and Chair, Parliamentary and Health Service Ombudsman on PHSO Annual Scrutiny 2019-20, dated 26.1.21
Parliament page
26 Jan 2021 To committee Letter from Rob Behrens CBE, Ombudsman and Chair, Parliamentary and Health Service Ombudsman on PHSO Annual Scrutiny 2019-20, dated 25.1.21
Parliament page
16 Dec 2020 To committee Letter from Rob Behrens CBE, Ombudsman and Chair, Parliamentary and Health Service Ombudsman on follow-up evidence after 23.11 oral evidence session, dated 8.12.20
Parliament page
17 Nov 2020 To committee Letter from PHSO The Facts, dated 10.11.20
Parliament page
13 Oct 2020 To committee Letter to and response from Rob Behrens, Parliamentary and Health Service Ombudsman on PHSO scrutiny 2019-20, dated 12.10.20
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29 Sep 2020 From committee Letter to the Rt Hon Rishi Sunak MP, Chancellor of the Exchequer on PHSO Funding and the Comprehensive Spending Review 2020, dated 22.9.20
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