Mental Health related deaths

PFD Category
Reports: 636 Areas: 69 Earliest: Aug 2013 Latest: 14 Apr 2026

77% response rate (above 63% average). 45% of classified responses show concrete action taken. Reports rose 94% from 33 (2023) to 64 (2024).

PFD Reports
636 results
William Armstrong
No Identified Response CC
2025-0257 23 May 2025 Manchester West
Home Office
Concerns summary (AI summary) Home Office guidance for selling reportable poisons fails to adequately advise online sellers on identifying purchases for self-harm, leading vendors to unknowingly facilitate suicides. Additionally, dangerous websites promoting suicide methods and poison sourcing are readily accessible.
Kelly Walsh
No Identified Response CC
2025-0256 23 May 2025 Manchester West
Home Office
Concerns summary (AI summary) Home Office guidance for selling reportable poisons fails to adequately advise online sellers on identifying purchases for self-harm, leading vendors to unknowingly facilitate suicides. Additionally, dangerous websites promoting suicide methods and poison sourcing are readily accessible.
Chantelle Williams
All Responded
2025-0255 23 May 2025 Manchester West
Home Office
Concerns summary (AI summary) Home Office guidance for selling reportable poisons fails to adequately advise online sellers on identifying purchases for self-harm, leading vendors to unknowingly facilitate suicides. Additionally, dangerous websites promoting suicide methods and poison sourcing are readily accessible.
Action Taken (AI summary) The Home Office supports the DHSC's cross-Government Suicide Prevention Strategy (2023-2028) and the DHSC's Concerning Methods Working Group; DSIT has amended the Online Safety Act to make encouraging self-harm a priority offence.
Shaun Bass
All Responded
2025-0253 23 May 2025 Manchester West
Home Office
Concerns summary (AI summary) Home Office guidance for selling reportable poisons fails to adequately advise online sellers on identifying purchases for self-harm, leading vendors to unknowingly facilitate suicides. Additionally, dangerous websites promoting suicide methods and poison sourcing are readily accessible.
Action Taken (AI summary) The Home Office supports the DHSC's cross-Government Suicide Prevention Strategy (2023-2028) and the DHSC's Concerning Methods Working Group; DSIT has amended the Online Safety Act to make encouraging self-harm a priority offence.
George Fraser
All Responded
2025-0247 23 May 2025 East London
North East London Foundation Trust
Concerns summary (AI summary) The Mental Health and Wellness Team failed to establish a clear care plan or robust risk assessment. They also neglected to act on concerns about patient contact, delaying risk review and family notification.
Action Taken (AI summary) NELFT has implemented changes, including a new risk assessment tool (MaST), updating training for community staff, and reviewing the Missed Appointments Policy to include more robust guidance for working with disengaged patients and contacting family/social networks.
Robert Smith
All Responded
2025-0240 21 May 2025 South Wales Central
Cardiff & Vale University Health Board
Concerns summary (AI summary) Mental health services lack clear guidance for clinicians on family information sharing and gathering, leading to inconsistent practices. Patient information leaflets also fail to adequately explain these processes.
Action Planned (AI summary) Cardiff and Vale University Health Board has worked to co-produce guidance on information sharing with families, revised a patient information leaflet, and commissioned a co-produced family engagement project to enhance family involvement.
Janet Anderson
All Responded
2025-0219 9 May 2025 Manchester South
Greater Manchester Integrated Care Board Greater Manchester Mental Health Manchester University NHS Foundation Tr…
Concerns summary (AI summary) A prolonged hospital stay due to inadequate community placement and poor inter-trust collaboration, coupled with poor documentation, significantly contributed to the patient's decline.
Action Planned (AI summary) MFT has held discussions with GMMH to improve escalation processes for patients whose discharge is being organised by the CMHT. GMMH is in the process of appointing a new Manager for Community Flow and a clearer escalation pathway has been developed between GMMH and MFT. GMMH and MFT have agreed to internally review Ms. Anderson’s patient journey through a Learning Multi-Disciplinary Team Meeting. GMMH will move to a more proactive approach to discharge and will review all admissions of CMHT patients ensuring discharge planning is considered from admission. Inquiries between the acute trust staff relating to an inpatient and the MHLT will be documented in GMMH electronic patient record and will be included in the Trust wide Standard Operating Procedure for MHLT’s, plan to be in operation across all MHLT’s by 1st September 2025. An escalation policy for Mental Health patients who are CRFD is due to be rolled out system wide by quarter 3 which prescribes actions and timescales at each level to ensure all options have been considered.
Jacqueline Potter
All Responded
2025-0200 24 Apr 2025 Somerset
National Institute for Health and Care … NHS England Royal College of General Practitioners +2 more
Concerns summary (AI summary) Families of psychiatric patients on leave are not provided with codified risk and safety plans. Furthermore, secure unit Wi-Fi lacks filters, allowing vulnerable patients access to self-harm websites, increasing suicide risk.
Noted (AI summary) NHS England acknowledges concerns about menopausal care and highlights increased awareness and demand. They describe training programmes, awareness sessions and e-learning packages that have been launched, some since Anne's death, to improve resources for healthcare practitioners. Somerset NHS Foundation Trust has developed supportive guidance for families regarding Section 17 leave from inpatient units, which is currently out for feedback and will be shared at an operational meeting for approval. They also describe planned training for mental health staff on menopause. NICE expresses condolences and states that the concerns raised are not directly attributable to NICE but are addressed to other organizations. They reference existing NICE guidance and quality standards related to suicide prevention and menopause, and indicate that the menopause guideline was recently updated and will remain under surveillance. The RCOG extends condolences and recognises the concerns raised, highlighting that management of the menopause is covered in the core training curriculum for Obstetricians and Gynaecologists, including a Special Interest Training Module and the Diploma of the Royal College of Obstetricians and Gynaecologists. Kenny & Murphy Ltd sold the incident site in March 2024 and has no influence over tenants there. However, they have discussed electrical safety with tenants at their other sites and provided them with relevant leaflets and documents.
Linda Sitch
All Responded
2025-0201 17 Apr 2025 Essex
Essex County Council
Concerns summary (AI summary) Adult Safeguarding (ASC) failed to act on urgent referrals due to "human error" and inappropriate managerial downgrading of priority cases. ASC lacks robust oversight and auditing to prevent such systemic failures, risking future harm.
Action Taken (AI summary) Essex County Council has increased resources in the Central Safeguarding Triage Team, implemented an initial screening check of safeguarding alerts, and reviewed essential training. They have also refreshed their Quality Assurance Framework and implemented new carers practice guidance and core practice guidance, including a new Risk Priority Matrix for carer assessments.
Jonathan Hamer
All Responded
2025-0184 10 Apr 2025 West London
South West London and St George’s Hospi…
Concerns summary (AI summary) Gaps in community mental health care due to staff absences and issues with supported housing transitions contributed to a patient's deteriorating condition and subsequent death by suicide.
Action Taken (AI summary) The Trust has reviewed communication processes, including updating contact information on the website and care plans. They also revised team huddle agendas and implemented a standardized huddle directive across all community teams to improve zoning discussions, escalation procedures, and risk review, effective June 1, 2025.
Robert Smith
All Responded
2025-0181 10 Apr 2025 Manchester South
Greater Manchester Integrated Care Board Greater Manchester Mental Health NHS Fo…
Concerns summary (AI summary) Significant waiting lists for mental health therapies, including Interpersonal Therapy, are preventing patients from accessing essential support in a timely manner due to demand exceeding commissioned capacity.
Action Planned (AI summary) NHS Greater Manchester Integrated Care is developing a comprehensive plan to improve access to psychological therapies, with key areas including Workforce Expansion, Enhanced Commissioning Models, and Enhanced Community Crisis Support, including out-of-hours community support, a 24/7 mental health crisis line, and digital support commissioned from Kooth and Qwell.
Christopher McDonald
All Responded
2025-0172 7 Apr 2025 South London
South London and Maudsley NHS Foundatio…
Concerns summary (AI summary) Psychiatric unit staff lacked understanding and adherence to the 'AWOL - Missing & Absent Persons Policy,' failing in individualized assessments, police accompaniment, and joint action planning.
Action Taken (AI summary) South London and Maudsley NHS Foundation Trust will mandate MDT risk assessments after AWOL incidents, require consultation with on-call managers out-of-hours, deliver refresher training on the AWOL policy, and document Section 17 leave conditions in care plans. They will also remind wards of the requirement for staff to accompany police when returning patients and reinforce joint action planning with police.
Loraine Cheesman
All Responded
2025-0178 3 Apr 2025 County Durham and Darlington
Department of Health and Social Care
Concerns summary (AI summary) There is a lack of specific national guidance for assessing mental capacity in adults with Hoarding Disorder and Executive Dysfunction, hindering effective intervention and requiring revised protocols.
Noted (AI summary) The DHSC acknowledges concerns about guidance on self-neglect and hoarding disorder, pointing to existing NICE guidance and recent court judgements. They will continue to disseminate such guidance and caselaw through its partners and networks.
James Masheter
All Responded
2025-0167 3 Apr 2025 Lancashire and Blackburn with Darwen
NHS Pathways
Concerns summary (AI summary) The NHS Pathways system's limited mental health triage options inadequately assess serious mental health crises, leading to low priority categorisation and significant delays in ambulance response for at-risk patients.
Noted (AI summary) NHS England acknowledges concerns about the use of NHS Pathways to triage mental health situations, notes it has already considered management of callers at risk of suicide, and will keep the clinical content under review. It also notes that the triage system elicited the correct information triggering the approved ambulance response.
Oladeji Omishore
Partially Responded
2025-0160 25 Mar 2025 Inner West London
College of Policing Metropolitan Police
Concerns summary (AI summary) Police dispatch failed to relay crucial mental health information to responding officers via airwaves, leading to an initial lack of consideration for the individual's mental health state during interaction.
Action Taken (AI summary) The Metropolitan Police is updating training for call handlers to ensure mental health information is included in remarks, reviewing policy on amending the "golden line" to include mental health, updating Mental Health training, refreshing Personal Safety Training with de-escalation techniques, and launched a Taser specific Community Scrutiny Panel.
Claire Driver
All Responded
2025-0161 24 Mar 2025 South Yorkshire West
South West Yorkshire Partnership NHS Fo…
Concerns summary (AI summary) Mental health teams exhibited inadequate assertive engagement and poor police liaison for a deteriorating patient, compounded by a lack of mandatory staff training on substance misuse and mental health.
Action Taken (AI summary) SWYPT is reviewing intensive and assertive community support, updating referral pathways, and has included working with people with co-existing mental health problems and substance misuse issues as a priority area and has made the Public Health England eLearning course available to Trust staff.
Leanne Carroll
All Responded
2025-0153 19 Mar 2025 North Wales (East and Central)
Betsi Cadwaladr University Health Board
Concerns summary (AI summary) The Perinatal Mental Health Service suffers from insufficient awareness among health professionals, inadequate staffing levels, and a lack of documented decisions and discussions in patient records at the Single Point of Access.
Action Planned (AI summary) BCUHB is raising awareness of the Perinatal Mental Health Service, delivering mandatory training, and reviewing the 'SPOAA Referral Checklist' for consistency across the division, with implementation planned from 26th May 2025.
Darren Turner
All Responded
2025-0144 17 Mar 2025 Essex
Essex Partnership University NHS Founda…
Concerns summary (AI summary) Multiple serious failures in care, management, and treatment provided by the Essex Partnership NHS Foundation Trust amounted to neglect, contributing to the deceased taking his own life.
Action Taken (AI summary) The Trust is reinforcing the expectation of weekly care plan reviews, discussing care plans in weekly MDTs, auditing care plans via the Trust Tendable system, and implementing a new inpatient operating model with a focus on proactive and safe discharge; they have also appointed Family/Carer Ambassadors.
Marta Vento
All Responded
2025-0137 11 Mar 2025 Dorset
College of Policing HMPPS National Police Chiefs’ Council +2 more
Concerns summary (AI summary) No formal process exists for prisons to share critical in-prison behavioural and mental health information with sentencing courts. Additionally, national guidance is lacking for ensuring continuity of care for released prisoners with mental health needs.
Action Planned (AI summary) NHS England required ICBs to review community mental health services by September 2024. NHS England understands that NHS Dorset would actively support the expansion of this work to support sharing of mental health care plans. The DCR Partnership is looking to have the capability to share information with others using the NRL from March 2026 onwards. The College of Policing acknowledges concerns about the lack of a bespoke risk assessment tool for violence in MOSOVO units. They will consult with the NPCC Lead for MOSOVO and relevant subject matter experts to improve guidance and direction and will liaise with Dorset Constabulary to ensure they are fully sighted on current guidance. The NPCC will request the College of Policing to review APP and training material to highlight violence risk assessment more strongly within risk management plans; they have also reiterated a request for a full review of the ARMS process. NHS Dorset supported a learning event led by NHSE regarding mental health needs, and will work with SWAST to enable access to the Dorset Care Record. They have also opened a risk on the system risk register to scrutinise the accessibility of information across system partners. HM Prison and Probation Service acknowledges concerns about sharing risk information from prison with sentencing courts and highlights the establishment of immediate release pathfinders in three prisons to develop multi-agency approaches. They will task the Safety Group in HMPPS to consider this specific area when reviewing the Prison Safety Policy Framework later in 2025-26.
Sean Higgins
All Responded
2025-0133 11 Mar 2025 Mid Kent and Medway
HMP Rochester
Concerns summary (AI summary) Officers chairing ACCT reviews at HMP Rochester failed to read all relevant documentation, leading to inaccurate risk assessments, and some did not understand how to properly complete support plan paperwork.
Action Taken (AI summary) HMP Rochester produced a training video covering accurate assessment of risk and the quality of support plans and shared this with case coordinators and their line managers. Briefing sessions have been conducted with all case coordinators, focused on the concerns raised at the inquest.
Jean Pike
All Responded
2025-0127 7 Mar 2025 SWANSEA & NEATH PORT TALBOT
Swansea Bay University Health Board
Concerns summary (AI summary) Discharge decisions were made without essential multi-disciplinary meetings or consulting care coordinators, despite clear warnings of high suicide risk, indicating a systemic failure in communication and risk management.
Action Taken (AI summary) Swansea Bay University Health Board provided additional training to Serious Incident Investigators, focusing on process mapping to improve analysis of clinical input against specified processes, and implemented regular team meetings to reflect on the review process.
John McLoughlin
Partially Responded CC
2025-0131 6 Mar 2025 West Sussex, Brighton and Hove
British Airline Pilots’ Association Civil Aviation Authority
Concerns summary (AI summary) Peer Support for pilots is inadequate for severe mental health issues and suicidal thoughts, highlighting a lack of robust mental health support for escalating problems within the industry.
Action Planned (AI summary) The Civil Aviation Authority will instruct inspectors to encourage operators and Approved Training Organisations to improve mental health support to pilots, including upskilling peer supporters and supporting escalation of concerns to mental health professionals, and is reviewing its Pilot Health Safety Sense Leaflet.
Andrea Mann
All Responded
2025-0130 6 Mar 2025 West Yorkshire Western
Bradford District Care NHS Trust
Action Taken (AI summary) The Trust has implemented a routine re-referral process with management oversight for service users re-referred to Community Mental Health Services within 6 months, improved assessment processes, and streamlined referral pathways. They have also committed to improving the timeliness of support available within four weeks of referral.
Henok Gebrsslasie
All Responded
2025-0124 6 Mar 2025 Coventry
Coventry and Warwickshire Partnership N…
Concerns summary (AI summary) Despite a known risk of ligature points on patient bedroom doors and identification of door top alarms as a solution, these crucial safety measures have not been implemented in a psychiatric unit for over 42 months.
Action Taken (AI summary) The Trust has implemented environmental safety improvements, revised language and interpreting procedures, implemented a tear-resistant clothing policy, improved staffing, and strengthened multi-disciplinary team working.
Matthew Lynch
All Responded
2025-0119 4 Mar 2025 Birmingham and Solihull
Birmingham and Solihull Mental Health N… Birmingham City Council Provident Housing
Concerns summary (AI summary) The internal investigation was inadequate, and barriers exist to proper Mental Health Act assessments. There's poor information sharing between agencies regarding residents, and support workers require more focused mental health training.
Action Planned (AI summary) The Trust conducted a system-based investigation into the death, identifying weaknesses in change of address and medication compliance management. Actions include a written reminder to clinical staff about recording address changes in Rio, and a review of the standard operating procedure for non-contact with appointments to ensure consistent escalation to the MDT. Birmingham City Council, having had no prior involvement with the deceased, will add guidance clarifying the use of Section 2 versus Section 3 of the Mental Health Act to Birmingham and Solihull Mental Health Foundation Trust's Mental Health Policy. The Council details its information-sharing practices with landlords, noting that the extent of information provided depends on how the resident accesses accommodation.