Mental Health related deaths

PFD Category
Reports: 626 Areas: 69 Earliest: Aug 2013 Latest: 27 Feb 2026

77% response rate (above 62% average). 64% of classified responses show concrete action taken. Reports rose 94% from 33 (2023) to 64 (2024).

PFD Reports
626 results
Darren Hope
All Responded
2024-0597 4 Nov 2024 Coventry and Warwickshire
Coventry and Warwickshire Partnership T…
Concerns summary Section 17 leave conditions are not always thoroughly reviewed or clarified before a service user is signed out, leading to unaddressed discrepancies and potential safety risks during unescorted leave.
Action taken summary Coventry and Warwickshire Partnership Trust has implemented changes to its Section 17 Leave Policy and forms for clearer guidance and has introduced a 'My Safety Plan' for service users. They are also
Henry Grierson
All Responded
2024-0598 4 Nov 2024 West Yorkshire Western
[REDACTED]
Concerns summary The college safeguarding team lacked awareness of a student discontinuing external mental health support, indicating a critical communication breakdown between the college and mental health organizations.
Action taken summary Huddersfield New College has already reviewed and amended its policies and processes for contacting external agencies and requesting updates, especially for students with Welfare Plans, to improve inf
Jamie Harding
All Responded
2024-0610 29 Oct 2024 Essex
Essex Partnership NHS Foundation Trust
Concerns summary A lack of compulsory training on the Dual Diagnosis pathway, poor communication, and an inefficient system for the Frontline Resolution Team to manage caseloads and follow up referrals led to significant care failures.
Action taken summary Essex Partnership NHS Foundation Trust has already delivered mandatory Dual Diagnosis training to all clinical staff, embedded it in annual programmes, and introduced a new electronic health record sy
Malcolm Taylor
All Responded
2024-0588 28 Oct 2024 Norfolk
Department of Health and Social Care
Concerns summary A persistent national shortage of available mental health beds, despite ongoing efforts, means patients identified as high-risk are left awaiting critical care, posing a risk of future deaths.
Action taken summary The Department acknowledges concerns about mental health bed capacity and explains its existing strategies, including the community mental health framework, NHS England's 2024/25 planning guidance foc
Mark Beresford
All Responded
2024-0577 25 Oct 2024 Nottingham City and Nottinghamshire
HMP Ranby
Concerns summary Unreasonable prison risk assessments led to a premature ACCT closure and incorrect observation levels without required consultation. A senior officer provided incorrect and misleading evidence, raising concerns about policy adherence and accountability.
Action taken summary HMPPS has sent guidance to staff to improve ACCT process understanding, implemented a new booking system for timely case reviews, and established a three-stage quality assurance process. They also com
Michael Crane
All Responded
2024-0581 25 Oct 2024 Inner North London
Prime Life Limited Metropolitan Police
Concerns summary Police officers lacked guidance on using Mental Health Act powers and managing individuals likely missing but not officially reported, hindering their ability to ensure safety in critical situations.
Action taken summary The MPS argues that officers had limited powers to detain Mr Crane and that the responsibility for highlighting risk lay with mental health professionals or the care home. They will, however, review c
George Kyriacos Petrou
Partially Responded
2024-0592 25 Oct 2024 Inner North London
Barnet Enfield and Haringey Mental Health NHS …
Concerns summary Some prison mental health staff improperly prioritized a prisoner's refusal of suicide watch over policy guidance, creating a risk that vulnerable individuals with suicidal intentions may not receive necessary observation.
Action taken summary The Trust commits to implementing a learning event for clinicians focusing on ACCT decision-making, including the message "if in doubt, implement an ACCT". They will also include ACCT importance in fu
John Hurst
All Responded
2024-0568 23 Oct 2024 Sunderland
Cumbria, Northumberland, Tyne and Wear … Northumbria Police
Concerns summary Electronic custody records contained inadequate detail regarding mental health concerns and suicide risk from police and family, coupled with a lack of comprehensive analysis from the CJLD assessment.
Action taken summary Northumbria Police has provided appropriate instruction and learning to custody staff through the Force Custody Newsletter, the Custody Compendium, and direct reminders to Custody Sergeants, emphasizi
Declan Morrison
All Responded
2024-0570 23 Oct 2024 Cambridgeshire and Peterborough
Cambridgeshire and Peterborough Integra… NHS England Department of Health and Social Care
Concerns summary A widespread shortage of suitable placements for complex mental health needs led to the deceased's mental health decline, inappropriate detention, and ultimately contributed to his death.
Action taken summary The Department of Health and Social Care highlighted the existing Health and Care Act 2022, which mandates learning disability and autism training for staff, and current NHS England guidance for Integ
Leslie Swindells
All Responded
2024-0559 17 Oct 2024 Manchester South
GTD Healthcare Department of Health and Social Care
Concerns summary Critical failures included mental health assistant practitioners having limited training and supervision, inadequate call screening by agency staff, and reliance on telephone assessments, compromising patient risk assessment.
Action taken summary GTD Healthcare has introduced new robust processes requiring all patients to be triaged by a registered clinician before booking appointments with Assistant Practitioners. They have also updated stand
Caroline Staite
All Responded
2024-0548 14 Oct 2024 Herefordshire
Herefordshire and Worcestershire Health…
Concerns summary Procedures for referring clients between the Neighbourhood Mental Health Team and Mind, and for patients returning to NHS care from Mind, lack robustness and transparency.
Action taken summary The Trust has co-produced and drafted a Standard Operating Procedure (SOP) for the Community Mental Health Link Worker Service in Herefordshire, currently awaiting final ratification. Additionally, MI
Oliver Davies
All Responded
2024-0541 11 Oct 2024 Worcestershire
Midlands Partnership NHS Foundation Tru…
Concerns summary Critical mental health referrals, including urgent self-harm concerns, were not recorded or considered by assessing clinicians. The care coordinator then improperly prioritized Oliver's case, failing to ensure timely support before going on leave.
Action taken summary Midlands Partnership NHS Foundation Trust has reinforced staff training on recording and flagging urgent information in SystmOne, including new audit processes. They have also embedded a process for c
Florence Stewart
All Responded
2024-0539 10 Oct 2024 Milton Keynes
Central North West London NHS Foundatio…
Concerns summary The system of high-level intermittent observations failed to prevent the suicide, indicating a need for fundamental review. Additionally, an oxygen bottle ran out during resuscitation efforts.
Action taken summary Central and North West London NHS Foundation Trust has implemented new systems and processes to improve observation and therapeutic engagement policy adherence, including revised staff inductions and
Nigel Hammond
All Responded
2024-0537 9 Oct 2024 Suffolk
Department of Health and Social Care Suffolk County Council Norfolk and Suffolk NHS Foundation Trust
Concerns summary An Authorised Mental Health Professional was unable to directly refer a high-risk patient needing immediate mental health support to the Crisis Resolution and Home Treatment Team, leading to critical delays over a weekend.
Action taken summary Norfolk and Suffolk NHS Foundation Trust, in collaboration with Suffolk County Council, has produced and agreed a new guidance document clarifying the process for Approved Mental Health Professionals
James Agius
All Responded
2024-0535 7 Oct 2024 Essex
North East London NHS Foundation Trust
Concerns summary The Trust's mental health care had significant medical record omissions, conflicting assessments of the patient's mental state, and failed to implement new national risk assessment training.
Action taken summary NELFT has commenced a programme to roll out national risk formulation training to address incomplete risk assessments. The roll-out began in September 2024, with 16 of 19 qualified staff in the Barkin
Bryan and Mary Andrews
All Responded
2024-0532 4 Oct 2024 South Yorkshire West
Sheffield Health and Social Care NHS Fo…
Concerns summary A severe lack of communication and coordination between multiple health services resulted in significant delays, repeated referral rejections, and missed opportunities for treatment for a patient with complex epilepsy and psychotic symptoms.
Action taken summary The Trust's Single Point of Access Service is no longer operational due to a transformation programme. They plan to ensure neurology departments receive electronic copies of crisis assessments for sha
Sean Heath
All Responded
2024-0524 2 Oct 2024 Manchester South
Department of Health and Social Care Greater Manchester Mental Health NHS Fo… Care Quality Commission +6 more
Concerns summary Concerns include inadequate police training for mental health calls, poor coordination between international and UK mental health services, and a lack of integrated information sharing between mental health agencies.
Action taken summary NHS England largely clarified its limited ability to mandate information sharing from overseas healthcare providers and deferred to local organizations for other concerns. It confirmed its internal Re
Alix Knowles
All Responded
2024-0528 2 Oct 2024 Staffordshire
Royal Stoke University Hospital Derby and Burton Hospital NHS England
Concerns summary Incompatible computer systems prevent bank staff and different NHS Trusts from accessing critical patient notes before assessments, hindering coordinated care.
Action taken summary NHS England deferred the concern about bank staff access to patient notes to individual healthcare providers. For the issue of different NHS Trusts being unable to access patient notes, NHS England de
Leighton Dickens
All Responded
2024-0522 29 Sep 2024 South Wales Central
South Wales Police
Concerns summary Police officers face severely limited access to qualified mental health advice and patient records when responding to mental health crises, due to withdrawn triage support and unimplemented alternative services.
Action taken summary South Wales Police commits to continuing to work in partnership with NHS Wales and health boards to ensure effective processes for officers to obtain medically qualified advice at any time for mental
Charne Petit
All Responded
2024-0514 26 Sep 2024 Surrey
Surrey and Borders Partnership Trust NHS England
Concerns summary A severe shortage of mental health beds meant the patient could not receive necessary hospital treatment and led to patients being inappropriately detained in general hospitals.
Action taken summary NHS England highlights significant past investment of £2.3bn into mental health services and further funding allocations of £1.6bn and £42m from 2023-25 to address bed shortages. They confirm a Regula
Helen Kerr
All Responded
2024-0498 18 Sep 2024 Surrey
Surrey County Council Surrey and Borders Partnership Surrey Police
Concerns summary Mental health teams failed to act on repeated information about declining patient mental health, delaying appropriate treatment. Crucially, information sharing between police and mental health services out-of-hours is inadequate, and risks to staff from patients' delusions were not addressed.
Action taken summary Surrey and Borders Partnership has updated its Single Point of Access (SPA) procedures to accept voluntary agency referrals and implemented new protocols for senior oversight of triaging and recording
David Power
All Responded
2024-0499 18 Sep 2024 Greater Manchester South
Pennine Care NHS Trust
Concerns summary A patient was denied crucial talking therapies due to conflicting "stability" criteria between mental health services, a policy unknown to the referring team. This systemic lack of shared understanding creates a risk of future deaths.
Action taken summary Pennine Care Trust has revised the Healthy Minds (now NHS Talking Therapies) stability criteria for referrals, allowing for multidisciplinary discussions and discretion. The Home Treatment Team has im
Carol Guest
All Responded
2024-0493 5 Sep 2024 South Yorkshire East
Rotherham, Doncaster and South Humber N…
Concerns summary There are inadequate crisis support systems for mental health patients over 65, as existing services are unavailable by age, and general practitioners provide incorrect referral information.
Action taken summary The Trust disputes that crisis provision was a direct factor in the death, but acknowledges room for improvement in crisis service provision for older people. They plan to review referral pathways, am
David Thompson
All Responded
2024-0443 12 Aug 2024 Manchester North
Priory Group Pennine Care NHS Foundation Trust NHS Greater Manchester Integrated Care …
Concerns summary Multiple systemic failures across Priory Dorking and Altrincham included absent safety plans, inadequate discharge procedures, poor communication between consultants, and lack of awareness of prior admissions or community support.
Action taken summary Pennine Care NHS has implemented a Quality Assurance Framework for Out of Area Placements (OAPs), developed new OAP provider agreements, and established an Out of Area Practitioner role to monitor pat
Sophie Wilson
All Responded
2024-0427 2 Aug 2024 Durham and Darlington.
North East Ambulance Service
Concerns summary Ambulance crews lacked crucial patient information from multi-agency plans due to electronic device data limits, necessitating manual contact with control. This compromises accessibility in emergencies for vulnerable individuals.
Action taken summary North East Ambulance Service has instructed dispatch teams to verbally notify staff of any 'flags' on patient cases. They will also cascade information to crews on accessing additional patient informa