Suicide

PFD Category
Reports: 847 Areas: 72 Earliest: Feb 2015 Latest: 7 Apr 2026

85% response rate (above 63% average). 43% of classified responses show concrete action taken. Reports rose 26% from 117 (2023) to 148 (2024).

PFD Reports
847 results
David Stables
All Responded
2024-0676 6 Dec 2024 South Yorkshire West
Dearne Valley Group Practice
Concerns summary (AI summary) There were no recorded mental health or medication reviews for a patient over almost four years, raising concerns about whether these essential reviews were conducted or adequately documented.
Action Taken (AI summary) The practice created a new mental health template to standardize the procedure and coding in clinical records for mental health reviews and medication reviews, and reviewed patients taking SSRI medications. They have updated the process for future patients discharged from mental health services, and patients on medication receive annual/biannual medication reviews.
Dean Ford
All Responded
2024-0673 4 Dec 2024 East London
North East London Foundation Trust
Concerns summary (AI summary) Mental health teams failed to perform holistic suicide risk formulations per NICE guidelines, with a senior clinician showing a simplistic assessment approach. Critically, risk assessments for unaccepted patients are not audited, creating a safety net gap.
Action Taken (AI summary) NELFT has implemented changes including establishing a steering group to implement NICE guidance on holistic risk formulation, providing risk formulation training, and ensuring consultant presence at daily MDT meetings for new referrals. They are also improving consultant-RMO communication and providing education on this.
Kayleigh Melhuish
Partially Responded
2024-0672 4 Dec 2024 Avon
Avon and Wiltshire Mental Health Partne… HMP Eastwood Park Ministry of Justice +1 more
Concerns summary (AI summary) HMP Eastwood Park staff lack mandatory training on neurodiversity, ACCT procedures, and constant supervision. Healthcare staff also show deficiencies in ACCT review training. Additionally, a specific ligature point was identified in Residential Unit 3.
Action Planned (AI summary) Practice Plus Group has forwarded the PFD report to TPP (SystmOne provider) regarding the possibility of implementing a tick-box to confirm review of care plans. They will continue to audit ACCT reviews and collaborate with the prison for updated ACCT training for staff, and have already trained 78% of clinical staff. The Trust has revised its Local Operating Procedure for ACCT attendance and developed a Quality Improvement Plan. The Quality and Standards meeting will monitor ACCT training completion and improvements in record keeping. HMPPS will review local procedures regarding constant supervision at Eastwood Park within a month, and the national Safety Group is developing further guidance on constant supervision for prisons by the end of March 2026. Four ligature-resistant cells are planned to be in use shortly.
Charlie Owen
All Responded
2024-0665 29 Nov 2024 Berkshire
Ministry of Defence
Concerns summary (AI summary) The army's vulnerability risk management process fails to ensure 'check-ins' for high-risk soldiers, and suicide prevention training for welfare officers is not mandatory. Inadequate information sharing and documentation between medical and command personnel further hinder support and risk reduction.
Action Planned (AI summary) The Ministry of Defence is currently undergoing a comprehensive review of the policy that supports the Army’s VRM Process, with plans to reissue the policy by the end of March 2025. Additionally, record keeping and information sharing improvements will be factored into the policy review of the Army's VRM process.
Oliver Billings
All Responded
2024-0656 28 Nov 2024 Devon, Plymouth and Torbay
Clare House Surgery Pharmacy2U Limited Royal Pharmaceutical Society
Concerns summary (AI summary) A pharmacy issued a subsequent prescription without confirming the cancellation of a previous one, and rapid dispatch prevented error detection. The patient was inappropriately burdened with resolving the pharmacy's error.
Noted (AI summary) Amicus Health will flag high-risk patients prescribed medications for closer monitoring with regular reviews and shorter prescriptions. They have eliminated non-auditable messaging systems for clinical information to ensure transparency and accountability in prescription management. The Royal Pharmaceutical Society acknowledges the concerns raised. They will consider how to raise awareness of these important issues through future communications and engagement with the wider pharmacy sector and will raise these issues with colleagues at the professional and representative bodies for pharmacy. Pharmacy2U will monitor inbound contact channels to ensure prompt responses. The superintendent pharmacist has discussed the case with the senior clinical management team and will continue to work internally and with healthcare colleagues in other parts of the NHS.
Amy Butcher
All Responded
2024-0651 26 Nov 2024 Suffolk
Department of Health and Social Care Norfolk and Suffolk NHS Foundation Trust
Concerns summary (AI summary) The mental health medication prescribing system is confusing and lacks a single point of contact, requiring patients in crisis to contact multiple services. This is compounded by out-of-hours issues and restrictions on certain medications.
Noted (AI summary) Norfolk and Suffolk NHS Foundation Trust states that the NHS 111 Mental Health Option telephone support line is not commissioned to provide medication prescriptions and refers to its Management of Medicines Policy; it also says it has implemented a new Standard Operating Procedure for mental health liaison teams within acute hospitals. DHSC states that the NHS England National Specialty Advisor for Mental Health Pharmacy will write to mental health Chief Pharmacist colleagues across England requesting that they ask local systems and prescribing committees to review their local mental health prescribing policies.
Emma Sanders
All Responded
2024-0646 26 Nov 2024 Dorset
NHS Dorset NHS England
Concerns summary (AI summary) A High Intensity Use Care Plan was not shared with ambulance services or other hospitals. Upon admission, there were delays in accessing the patient's record, preventing adherence to her care plan and leaving staff unaware of her significant self-harm history.
Noted (AI summary) NHS England acknowledges the concerns and provides context on the Summary Care Record (SCR), the Royal College of Emergency Medicine (RCEM) guidance, and the National Record Locator (NRL), and states reports are discussed by the Regulation 28 Working Group. NHS Dorset will enforce the use of the Dorset Care Record in line with contractual commitments in 2025/2026 and will monitor progress of the issue directly via their Corporate Risk Register. They will also share the Regulation 28 Report with NHS partners and wider system partners at the Pan Dorset Mortality Group.
Jaipreet Panesar
All Responded
2024-0645 25 Nov 2024 Berkshire
Oxford Health NHS Foundation Trust
Concerns summary (AI summary) A patient was discharged without a care coordinator or key worker, and critical information sharing is hampered because different clinical note systems cannot access each other's records.
Action Taken (AI summary) Oxford Health NHS Foundation Trust has uploaded patient information from Buckinghamshire Talking Therapies (BTT) to Thames Valley & Surrey (TVS) Shared Care Records/Graphnet dating back to 1st May 2022, concluding in November 2024, and all patients accessing BTT will have information of their involvement with BTT uploaded on TVS each day.
Nicolette McCarthy
All Responded
2024-0650 22 Nov 2024 East Sussex
Department of Health and Social Care National Institute for Health and Care … NHS England
Concerns summary (AI summary) The NHS smoke-free policy on mental health wards may increase self-harm risk by exacerbating mental distress and forcing patients into unsupervised smoking areas, potentially leading to unnoticed disappearances and suicides.
Noted (AI summary) NHS England acknowledges concerns about smoke-free policy application in mental health settings but refers to existing NICE guidance and states that individual NHS Trusts are responsible for local implementation. They also note that regional colleagues are seeking assurances from the relevant system regarding local arrangements. NICE acknowledges the concerns but states that the issues raised regarding national policy contradictions are outside their remit and best addressed by NHS England and the CQC. They highlight their guideline NG209 on tobacco dependence. The Department of Health and Social Care acknowledges the concerns regarding the smoke-free policy's impact on mental health inpatients and refers to the legal requirement for smokefree hospital premises. They expect NHS organisations to support patients who smoke through cessation measures or safe leave arrangements, and note that NHS England will address concerns around national guidance.
Edward Barnard
Partially Responded
2024-0640 21 Nov 2024 London Inner (South)
Royal College of Veterinary Surgeons Veterinary Medicines Directorate
Concerns summary (AI summary) A vulnerable young adult illicitly obtained an animal-licensed substance for suicide, highlighting an emerging risk. Licensing bodies and veterinary societies must examine preventive measures to curb access and prevent future deaths.
Action Planned (AI summary) The RCVS will consider adding a requirement for practices to have individualised suicide prevention plans, review legislative requirements for schedule 2 CDs, review guidance on returning CDs when off duty, and explore methods of communicating legal and regulatory requirements relating to lethal medicines to the profession. They will also continue to engage with the Home Office on additional safeguards.
Richard Brookes
All Responded
2024-0638 18 Nov 2024 Greater Manchester South
Department of Work and Pensions
Concerns summary (AI summary) DWP systems failed to properly assess and safeguard a vulnerable adult receiving a large arrears payment, resulting in a lack of clear communication and exacerbating the patient's paranoia about the money.
Action Planned (AI summary) The DWP outlines planned improvements to processes for large payments to vulnerable adults, including enhanced vulnerability training for staff, improved recording of interactions on systems, and a new audit process, with expected implementation by April 2025.
John Ellis
All Responded
2024-0627 14 Nov 2024 Hampshire, Portsmouth and Southampton
Royal College of Veterinary Surgeons Veterinary Medicines Directorate
Concerns summary (AI summary) Inadequate controls and verification processes allowed a veterinary surgeon to easily access a lethal controlled drug, enabling him to misuse it for self-harm without scrutiny.
Noted (AI summary) The VMD provides guidance on the use and storage of veterinary controlled drugs and is producing an article reminding vets of their responsibilities. The VMD investigates breaches of the Veterinary Medicines Regulations (VMR) and conducts risk-based inspections of vet practices and wholesalers. The RCVS will consider additional core requirements in the Practice Standards Scheme (PSS) requiring practices to have individualized suicide prevention plans, review the legislative requirements for schedule 2 CDs and decide what provisions may be extended to schedule 3 CDs via RCVS guidance, and explore methods of communicating the legal and regulatory requirements relating to lethal medicines to the profession. The RCVS will continue to engage with the Home Office regarding additional safeguards for controlled drugs used for euthanasia.
Miranda Avanzi
All Responded
2024-0626 14 Nov 2024 Inner North London
Department for Culture, Media and Sport OFCOM
Concerns summary (AI summary) The widespread and easily accessible availability of explicit, step-by-step suicide guides online, often without age verification, poses a significant risk, enabling vulnerable individuals to self-harm.
Action Planned (AI summary) DSIT is working with Ofcom to implement the Online Safety Act 2023, which tackles illegal and legal forms of online suicide content. The Act requires services to assess the risk of users encountering illegal content and to remove legal content prohibited in their terms of service. Ofcom is providing guidance to services on identifying content that illegally encourages or assists suicide, and search providers have duties to remove or lower the ranking of illegal suicide content. Ofcom is working with services to promote compliance and will take enforcement action if needed, taking evidence from coroner's reports into account.
Hannah Aitken
All Responded
2024-0622 14 Nov 2024 Surrey
Department of Health and Social Care Home Office
Concerns summary (AI summary) The increasing use of for self-harm is not centrally monitored, and current legislation fails to control the import and availability of substances used for poisoning, despite known risks.
Action Planned (AI summary) DHSC is working with the Home Office and other stakeholders to consider potential regulation of a concerning substance. They are also working with the National Police Chiefs’ Council to bring together local intelligence to obtain near to real-time data from across the country on deaths by suspected suicide by method. The Home Office is working with the Department for Health and Social Care to consider the potential benefits and proportionality of further regulation regarding the substance in question. Border Force will continue to monitor its policies and explore opportunities to improve its ability to take action in line with existing legal provisions.
Joel Colk
All Responded
2024-0621 13 Nov 2024 West Sussex, Brighton & Hove
NHS England & NHS Improvement South East Coast Ambulance Service NHS …
Concerns summary (AI summary) NHS Pathways' overdose categorization system fails to differentiate severity, leading to delayed responses. Ambulances also lack the necessary antidote for certain ingestions, causing critical treatment delays.
Disputed (AI summary) NHS England explains that the NHS Pathways system is a triage tool, and adjustments would be made if national guidance changes. They note that carrying specific medications like Methylene Blue is an operational decision for individual ambulance trusts. All reports are discussed by the Regulation 28 Working Group. SECAmb expresses condolences and explains their protocols, but disputes the need for changes regarding overdose categorization and the provision of specific medications like methylene blue, citing clinical feasibility and national recommendations.
Erin Tillsley
All Responded
2024-0636 12 Nov 2024 Suffolk
Suffolk and North East Essex Integrated… West Suffolk NHS Foundation Trust
Concerns summary (AI summary) A vulnerable child presenting to the Emergency Department after self-harm missed crucial early mental health intervention due to the failure to apply established NICE guidelines and local policy for comprehensive assessment.
Action Taken (AI summary) WSFT have disseminated an updated Triage Risk Assessment form to all ED staff on 13th December 2024 and provided Mental Health Awareness Training to ED staff on 16th December 2024; the ICB is currently updating the Suffolk and North East Essex Health and Social Care Protocol for the Support of Children and Young People in Crisis.
Alexander Rogers
All Responded
2024-0624 8 Nov 2024 Oxfordshire
Department for Education
Concerns summary (AI summary) A prevalent "cancel culture" among students, involving social ostracism without formal process, severely impacts mental health. This 'self-policing' is linked to a lack of trust in formal reporting mechanisms.
Action Planned (AI summary) The Department for Education, in partnership with the Office for Students (OfS), will mandate higher education providers to have a clear policy on harassment and sexual misconduct reporting and support. They will also convene a roundtable in early 2025 to explore social ostracism and trust in formal processes among students.
Henry Grierson
Partially Responded
2024-0598 4 Nov 2024 West Yorkshire Western
CAMHS Huddersfield New College Recovery Steps
Concerns summary (AI summary) The college safeguarding team lacked awareness of a student discontinuing external mental health support, indicating a critical communication breakdown between the college and mental health organizations.
Action Taken (AI summary) The college has reviewed and amended relevant policies and processes for contacting external agencies, particularly where a Welfare Plan has been created or when permanent exclusion is being implemented as a last resort, including requesting and expecting updates from external agencies.
Darren Hope
All Responded
2024-0597 4 Nov 2024 Coventry and Warwickshire
Coventry and Warwickshire Partnership T…
Concerns summary (AI summary) Section 17 leave conditions are not always thoroughly reviewed or clarified before a service user is signed out, leading to unaddressed discrepancies and potential safety risks during unescorted leave.
Action Taken (AI summary) The Trust has revised the Section 17 Leave Policy and Section 17 Leave Form to clarify definitions, responsibilities, and risk assessment processes; the Trust will continue to take the opportunity to learn from safety events in healthcare and to support the coroner’s office to conduct their investigations.
Jamie Harding
All Responded
2024-0610 29 Oct 2024 Essex
Essex Partnership NHS Foundation Trust
Concerns summary (AI summary) A lack of compulsory training on the Dual Diagnosis pathway, poor communication, and an inefficient system for the Frontline Resolution Team to manage caseloads and follow up referrals led to significant care failures.
Action Taken (AI summary) Essex Partnership NHS Foundation Trust implemented a new electronic patient record system and a Risk Assessment Guidance (RAG) tool to support clinical decision-making around patient risk, and established a Trust Safety Improvement Plan focusing on disengagement.
Malcolm Taylor
All Responded
2024-0588 28 Oct 2024 Norfolk
Department of Health and Social Care
Concerns summary (AI summary) A persistent national shortage of available mental health beds, despite ongoing efforts, means patients identified as high-risk are left awaiting critical care, posing a risk of future deaths.
Action Planned (AI summary) DHSC acknowledges concerns about mental health bed availability and highlights ongoing efforts to improve community support and patient flow, including the NHS community mental health framework. They also reference published statutory guidance on discharge from mental health inpatient settings.
Martin Stubbs
All Responded
2024-0573 25 Oct 2024 West Yorkshire (Eastern)
Independent Office for Police Conduct West Yorkshire Police
Concerns summary (AI summary) Significant and unexplained delays in an internal police disciplinary process are concerning, failing to meet the expectation of timely resolution and potentially contributing to a future death.
Noted (AI summary) West Yorkshire Police has implemented changes including a quarterly review by the DCI at Professional Standards, an annual review by the Head of Professional Standards, and quarterly meetings between the senior leadership team at Professional Standards and senior leaders at the IOPC. The IOPC acknowledges the concerns and highlights existing guidance and the ongoing Transformation Programme to improve timeliness, but states that primary responsibility for welfare rests with the officer's force.
John Hurst
All Responded
2024-0568 23 Oct 2024 Sunderland
Cumbria, Northumberland, Tyne and Wear … Northumbria Police
Concerns summary (AI summary) Electronic custody records contained inadequate detail regarding mental health concerns and suicide risk from police and family, coupled with a lack of comprehensive analysis from the CJLD assessment.
Action Taken (AI summary) Northumbria Police has provided instruction and learning to custody staff regarding the importance of recording all relevant information and concerns related to a detainee's mental health via the Force Custody Newsletter, the Force Custody Compendium, and a direct reminder to all departmental Custody Sergeants. The NHS Trust has taken several actions, including emailing staff about the need to document concerns on the electronic custody record (ECR), updating the Local Operating Procedure, providing verbal handovers to the Custody Sergeant, and implementing a monthly clinical audit of CJLD screening documentation.
Geoffrey Cheney
All Responded
2024-0561 18 Oct 2024 West Yorkshire Western
Radis Community Care
Concerns summary (AI summary) An unsubstantiated assumption that something could not be removed led to a failure to even attempt its removal, which could have been crucial.
Noted (AI summary) Kirklees Council amended its Housing Assistance Policy to reflect that they may remove adaptations should they pose any risk to any persons in the household. The council will raise a Safeguarding Adults Review (SAR) referral to help identify any learning for future purposes. Radis Community Care states that they generally do not remove minor aids and adaptations once fitted, as it is the responsibility of the homeowner, landlord or tenant to remove them. Exceptions are made for re-usable items or safeguarding concerns.
Leslie Swindells
All Responded
2024-0559 17 Oct 2024 Manchester South
Department of Health and Social Care GTD Healthcare
Concerns summary (AI summary) Critical failures included mental health assistant practitioners having limited training and supervision, inadequate call screening by agency staff, and reliance on telephone assessments, compromising patient risk assessment.
Noted (AI summary) GTD Healthcare has implemented changes to the standard templates used by Assistant Practitioners and provided hard copies to clinicians for use during IT issues. They have also implemented safeguards to ensure appointments with Assistant Practitioners are booked after a triage by a registered clinician and have audited and reviewed their prescribing practices. The DHSC acknowledges the concerns, states they fall under the provider's remit, and notes that NHS England and the CQC have been contacted to address them. It provides context on supervision guidance for PCNs but offers no concrete actions.