2015
PFD Reports
Reports: 477
Areas: 69
62% response rate (below 63% average).
Joyce Hartford
All Responded
2015-0279
15 Jul 2015
Manchester (North)
Pennine Acute Hospitals NHS Trust
Concerns summary (AI summary)
Nursing records, assessments, and discharge summaries were consistently incomplete and inaccurate, demonstrating no material improvement despite ongoing audits and posing recurrent patient safety risks.
Action Taken
(AI summary)
Pennine Acute Hospitals NHS Trust has been undertaking a review of current documentation and monthly audits of nursing metrics on Ward T7, and implemented measures trust-wide. They are also reviewing and ratifying nursing documents to implement a more rigorous governance process.
Paul Kalnins
All Responded
2015-0278
15 Jul 2015
London (East)
Metropolitan Police
Concerns summary (AI summary)
Communications officers lacked current training and struggled with a complex database where critical risk information was not easily accessible or prominently displayed, jeopardising vulnerable persons.
Action Planned
(AI summary)
The Metropolitan Police Service will implement mandatory refresher training for communications officers on the Merlin database by March 31st 2016, focusing on the 'red flag' marker and incident reports. Line managers have been instructed to monitor training completion.
Emma Carpenter
All Responded
2015-0276
14 Jul 2015
Nottinghamshire
Department for Education
Department of Health and Social Care
NHS England
Concerns summary (AI summary)
Critical specialist eating disorder services for children lacked long-term funding and inpatient bed provision. Insufficient funding for school nurses caused poor communication between mental health and education systems.
Action Taken
(AI summary)
The Department of Health provided NHS England with £7 million in 2014/15 to increase CAMHS Tier 4 bed provision and improve access. Health Education England plans to commission 340 training places for school nurses in 2015-16, representing a 71.7% increase, and will review curriculums to include recognised areas of health. NHS England has invested in inpatient CAMHS beds, developed national service specifications for acute inpatient mental health units, and is planning to commission inpatient beds based on need. They highlight the MindEd e-portal and are piloting a single point of access programme for CAMHS and schools. The Trust has communicated with Nottinghamshire Health Care Foundation Trust, offering a formal service level agreement and a named consultant to support patients from the Bassetlaw area receiving treatment at Thorneywood Adolescent Unit. Although not required, the Trust has identified a consultant and will actively engage with Nottinghamshire Healthcare Trust as needed.
Kenneth Bailey
All Responded
2015-0275
14 Jul 2015
Manchester (South)
Greater Manchester Fire and Rescue Serv…
Concerns summary (AI summary)
Limited manning hours at a local fire station caused delayed emergency response times, which encouraged untrained neighbours to undertake dangerous rescues, increasing their risk of injury or death.
Action Planned
(AI summary)
Greater Manchester Fire and Rescue Service is undertaking internal and external recruitment to establish a new duty system at Mossley Fire Station, expected to be in place by November 2015. This involves approaching other fire and rescue services and exploring inter-brigade transfers.
Douglas Birch
All Responded
2015-0274
13 Jul 2015
Mid Kent and Medway
HMP Swaleside
Concerns summary (AI summary)
Prison officers were either unaware of or failed to follow instructions requiring them to elicit a response from prisoners upon cell unlocking. They also did not consistently receive or read crucial Prison Service Orders.
Action Taken
(AI summary)
HMP Swaleside issued a notice to staff on 10 August 2015 setting out local procedure for welfare checks and requiring staff to sign to confirm checks have taken place. NOMS is compiling a learning bulletin for all staff on their intranet by the end of September.
Wiktoria Was
All Responded
2015-0271
13 Jul 2015
London (Inner South)
Metropolitan Police
Concerns summary (AI summary)
Police pursuits showed insufficient regard for injured third parties, and lessons from previous pursuit-related deaths were not adequately learned or disseminated. Officers lacked sufficient and rigorous refresher training.
Action Taken
(AI summary)
The Metropolitan Police Service has rolled out an RT Operators Course since 2011 to selected elements of the uniformed workforce and since July 2014 to all new recruits. They are also planning to implement enhanced driver training, pending release of funds, and are working to ensure officers serving prior to the course introduction may have an opportunity to take the course in the near future, most likely re-worked as a computer-delivered package.
Cameron Laing
All Responded
2015-0268
10 Jul 2015
Exeter and Greater Devon
Ministry of Defence
Concerns summary (AI summary)
Soldiers lacked critical understanding of trailer braking systems and safe extraction methods, leading to a fatal accident. The Ministry of Defence irrationally refused to teach alternative maneuvers not in official publications.
Action Taken
(AI summary)
The Ministry of Defence improved the training package for DROPS operators qualified to tow the KINGS trailer, supported by a video detailing coupling and uncoupling procedures. The Army will include clearer guidance for operation of the Shunt Valve in the AESP, and amend the Trainer instructor Specifications (ISpec).
Michael George
All Responded
2015-0264
9 Jul 2015
London (Inner South)
South London and Maudsley Trust
Concerns summary (AI summary)
Senior management may have attached insufficient importance to previous PFD reports regarding the physical healthcare of mentally ill patients, and there was a lack of domiciliary visits from consultant physicians to mental health wards.
Action Planned
(AI summary)
South London and Maudsley NHS Trust outlines planned improvements to policies, audits, and risk management related to physical health monitoring for patients on anti-psychotics, including actions related to diabetes screening and refusal of tests. They are considering adding the Glasgow Anti-psychotic Side-effects Scale (GASS) to their electronic patient record and have set up a working group as part of the London Strategic Clinical Network.
Michael Thorley
All Responded
2015-0260
7 Jul 2015
Manchester (South)
Greater Manchester Police
Concerns summary (AI summary)
There was an inexcusable delay in emergency entry and a lack of clear policy for forced entry. Police failed to thoroughly investigate the scene, overlooked crucial evidence, and did not consider potential third-party involvement, compromising the investigation.
Action Taken
(AI summary)
Greater Manchester Police has provided feedback and management advice to the officers concerned. The officer who attended is to remain on an action development plan to be managed by their line manager, and Detective Inspector Stainton is to remain on an action development plan which will continue to be managed by his immediate line manager.
Arthur Fry
All Responded
2015-0258
7 Jul 2015
Stoke on Trent and North Staffordshire
University Hospital of North Staffordsh…
Concerns summary (AI summary)
A communication breakdown between the MRI department and the consultant's team led to a critical MRI scan being cancelled due to unknown consent requirements, potentially impacting patient care. Tighter controls are needed for procedure requisitions.
Action Planned
(AI summary)
University Hospitals of North Midlands NHS Trust is incorporating a phrase into the MRI safety questionnaire about MRI compatibility. The Department of Imaging has applied for transformation funding for Imaging Assistants to visit patients on the ward pre-scan. Escort nurses have a written handover on return to the ward from MRI.
Phyllis Broomhead
All Responded
2015-0290
6 Jul 2015
South Yorkshire (East)
Rotherham Metropolitan Borough Council
Concerns summary (AI summary)
Care home staff lacked training in head injury protocols and record-keeping, while safeguarding screening was insufficient. There's a systemic gap in monitoring high-risk residents when nursing care isn't deemed necessary, leaving them vulnerable.
Action Planned
(AI summary)
Rotherham Metropolitan Borough Council will provide a detailed action plan regarding recommendations made under Regulation 28, outlining actions taken, actions to be achieved, and timescales to conclude any uncompleted actions.
John Clarke
All Responded
2015-0256
6 Jul 2015
London Inner (West)
City Of Westminster
Concerns summary (AI summary)
The City Council's highway inspection system and asset database were ineffective, failing to identify a missing road sign and defective lighting for years, significantly hindering remedial action and posing a risk to road safety.
Action Taken
(AI summary)
The City Council has measures in place or to be implemented to maintain an accurate inventory of traffic signs, ensure remedial work is ordered promptly, and update the inventory database. Additional training on regulatory signage is being provided to inspectors in January 2016.
Davina Tavener
All Responded
2015-0252
3 Jul 2015
Manchester (West)
Civil Aviation Authority
European Aviation Authority
Irish Aviation Authority
Concerns summary (AI summary)
Current aviation regulations fail to mandate critical medical equipment like defibrillators and airway adjuncts on aircraft, significantly reducing a passenger's chance of survival during in-flight cardiac arrest despite such equipment being available and simple to operate.
Action Planned
(AI summary)
The IAA notes the current practices of Irish air operators regarding AEDs and aircraft, and states that the Chief Executive of the IAA has written to the Chief Executive of Ryanair on the matter of carrying AED's on their fleet. Ryanair is now positively reviewing this carriage on their fleet. EASA acknowledges the concerns and will engage with Member States to reconsider the situation through analysis of available data, launching a first discussion at the next meeting with air operations thematic advisory group in September 2015. The CAA will raise the issue of mandatory medical equipment on aircraft, including defibrillators, at the Flight Operations Liaison Group, to obtain an industry view and assess whether operators should review their risk assessments. They will share data with EASA and support legislative changes if an evidence-based case emerges.
Patricia Holmes
All Responded
2015-0254
2 Jul 2015
Kent Central and South East
East Kent Hospitals University NHS Trust
Concerns summary (AI summary)
The A&E doctor failed to recognize the serious risk of internal bleeding in a patient with multiple fractured ribs and on anticoagulation therapy, leading to inadequate action for their condition.
Action Taken
(AI summary)
East Kent University Hospitals NHS Trust has an approved algorithm in place to assess and treat patients with trauma and bleeding risk. A governor's order was issued at HMP Wayland on June 30, 2015, instructing staff to record medical issues in the wing observation book and the Local Security Strategy has been amended to reflect this procedure.
Mary Hyden
All Responded
2015-0251
1 Jul 2015
Staffordshire (South)
University Hospital North Midlands
Concerns summary (AI summary)
A consultant neurologist is working excessive hours, including 7-day weeks and 14-hour shifts, which significantly increases the potential for medical errors and risks to patient safety.
Action Taken
(AI summary)
The University Hospitals of North Midlands NHS Trust has reviewed the consultant's job plan, which will be updated from October 2015 to allow for a better work-life balance. The consultant is also now supported by a second consultant and has been encouraged to use administrative support.
Colette Hughes
All Responded
2015-0246
30 Jun 2015
London (South)
Hammerson Plc
Concerns summary (AI summary)
An easily accessible wall, despite meeting regulations, has been the site of multiple deaths and poses a danger, particularly to impaired individuals. Physical modifications may be necessary to prevent future fatalities.
Action Taken
(AI summary)
Hammerson PLC is making access to the parapet walls of the car park more difficult with 'hostile planting', installing similar planting on lower level walls and installing vehicle stopping barriers along the floor adjacent to the walls. They are also exploring the feasibility of raising the height of the parapet walls.
Davin Short
All Responded
2015-0245
29 Jun 2015
Norfolk
HMP Wayland
Concerns summary (AI summary)
The prison's lack of an electronic cell bell recording system and unclear guidance on radio use for healthcare staff create risks of medical emergencies being overlooked or delayed, endangering prisoners.
Action Taken
(AI summary)
HMP Wayland published a Governor's Order clarifying the recording of medical issues occurring overnight and amended the Local Security Strategy to support this. They also introduced a new radio system with more radios for healthcare staff. HMP Wayland has issued a Governor's Order instructing staff to record medical issues during the night in the wing observation book and amended the Local Security Strategy to reflect this procedure. A new radio system has been introduced at HMP Wayland and all healthcare staff are now routinely issued with radios.
Lottie Reid
All Responded
2015-0241
25 Jun 2015
Birmingham and Solihull
Good Hope Hospital
Concerns summary (AI summary)
There were critical medication discrepancies between the discharge letter and the administration chart, with no clear protocol for checking these errors, especially problematic on weekends.
Action Planned
(AI summary)
Birmingham Heartlands Hospital is piloting new documentation within palliative care for clarity of prescribing. Dissemination of information about the Intermediate Care Procedure to all wards at Good Hope Hospital and staff at the intermediate care facility can check the patient's prescribed medication by telephoning the discharging ward directly.
Alice Mead
All Responded
2015-0239
24 Jun 2015
Brighton and Hove
Sussex Partnership NHS Foundation Trust
Concerns summary (AI summary)
Significant failings in mental health care involved the absence of a care coordinator, ignored patient requests for medication review, and an unacceptably delayed, "hands off" response to urgent concerns for a vulnerable patient.
Action Taken
(AI summary)
Sussex Partnership NHS Trust implemented an improved system for reviewing care coordinator caseloads, especially when a care coordinator leaves. Staff in East ATS and MHRRS have undergone Applied Suicide Intervention Skills Training (ASIST), and a new approach to calls is underway in East ATS.
Kian Gill
All Responded
2015-0235
22 Jun 2015
Leicester City and South Leicestershire
Leicestershire County Council
Concerns summary (AI summary)
Highway safety is compromised by overgrown hedgerows obscuring junction visibility, a lack of warning signage, and an uncurtailed national speed limit, creating collision risks.
Action Planned
(AI summary)
Leicestershire County Council proposes to place give way road markings on Bonehams lane and "Slow" markings on Ullesthorpe Road to advise drivers of the presence of a junction with a view to encouraging them to reduce their speed.
Elizabeth Godwin
All Responded
2015-0233
19 Jun 2015
Wiltshire and Swindon
Avon and Wiltshire NHS Mental Health Pa…
Royal United Hospitals Bath NHS Foundat…
Wiltshire Council
Concerns summary (AI summary)
Critical issues exist in mental health care regarding incomplete information gathering for assessments, poor urgency monitoring, inadequate inter-agency communication, unclear care responsibilities, and a lack of audit trails for patient transfers.
Action Planned
(AI summary)
Royal United Hospitals Bath NHS Foundation Trust (RUH) has implemented additional resource for Mental Health Services and amended the Mental Health Assessment Matrix. All junior doctors, Emergency Nurse Practitioners and Nursing staff receive training in the use and application of the mental health matrix at induction. Wiltshire Council describes planned discussions between Wiltshire Council (WC) and AWP to be held to clarify roles and responsibilities and ensure that a process is followed. Avon and Wiltshire NHS Trust highlights that the Trust Care Programme Approach, (CPA), and Risk Policy outlines that staff will involve families and carers in the CPA process including assessment of risk. The Trust CPA and Risk Training highlights the need for staff to include the views of service users and carers in undertaking any assessment.
Isaac Bahar
All Responded
2015-0229
15 Jun 2015
Brighton and Hove
Brighton and Sussex University Hospital…
Concerns summary (AI summary)
A patient with advanced kidney disease was fatally prescribed Codeine, directly breaching hospital policy and national guidance on medication for vulnerable patients.
Action Taken
(AI summary)
Brighton and Sussex University Hospitals Trust has discussed the incident with general surgeons and the nursing and pharmacy teams, leading the general surgeons to decide that codeine should no longer be routinely available for them to prescribe.
Nancy Hughes
All Responded
2015-0221
12 Jun 2015
North Wales (East & Central)
BCUHB, Ysbyty Gwynedd, Penrhosgarnedd, …
Concerns summary (AI summary)
No systematic medication review occurred as per medical practice, and a lack of cohesion between mental health and general medical treatment meant vulnerable patients' mental health information was disregarded in their physical care.
Action Taken
(AI summary)
The Health Board has implemented a system where patients have a named care coordinator responsible for maintaining contact and reviewing medication, including a prescribing guideline for review and discontinuation of medication at 6 or 12 weeks. The Mental Health Improvement Group is working to improve communication between transferring and receiving wards.
Arti Lakhani
All Responded
2015-0217
10 Jun 2015
London (North)
Department of Health and Social Care
Concerns summary (AI summary)
Concerns were raised about the lack of regulation and licensing for the sale of e-cigarette fluid.
Action Planned
(AI summary)
The Department of Health outlines existing controls and upcoming product-specific regulations for e-cigarettes and refills to be introduced in May 2016. These measures are intended to mitigate risks of inadvertent contact and accidental poisoning.
Darren Neville
All Responded
2015-0220
10 Jun 2015
London Inner (North)
Metropolitan Police Service
Concerns summary (AI summary)
Police officers did not adequately consider the significant risk of death associated with prolonged restraint for individuals experiencing acute behavioural disturbance.
Noted
(AI summary)
The Metropolitan Police acknowledge the concerns and detail the challenges of responding to Acute Behavioural Disorder (ABD) incidents, highlighting existing training and the need for officers to act decisively. They assert that measures have been introduced since 2013 and in response to the death to refine training and equip officers.