2015
PFD Reports
Reports: 477
Areas: 69
62% response rate (below 63% average).
Barry Wilson
All Responded
2015-0167
29 Apr 2015
North West Wales
Glan Clwyd Hospital
Concerns summary (AI summary)
A defective surgical anastomosis, made with staples, was not detected prior to the patient's hospital discharge, directly contributing to their death.
Action Planned
(AI summary)
The University Health Board will implement a pre-discharge checklist, provide patients with information leaflets outlining symptoms of concern and contact numbers, ensure care aligns with planned surgery, and have patients report by telephone to the ward daily until contacted by a Colo-Rectal Nurse Specialist.
Greg Revell
All Responded
2015-0165
28 Apr 2015
Leicester (City & South)
HM YOI Glen Parva
Leicestershire Partnership Trust
Concerns summary (AI summary)
Ineffective suicide prevention measures were evident, with a prisoner not placed on ACCT despite clear risk and a culture of avoiding such measures. Healthcare information systems were insufficient, leading to missed opportunities for vital medication and treatment.
Noted
(AI summary)
Leicestershire Partnership NHS Trust has implemented a robust system for seeking clinical information and has a flowchart identifying team member responsibilities. However, following review of the case notes, it was felt that anti-depressant medication was not clinically indicated and therefore an opportunity to restart medication was not missed. HM Prison and Probation Service has reinforced local policies to ensure ACCTs are opened on reception after a self-harm attempt, launched a new Safer Prisons strategy, provided training on recording risk information, and established a Safer Custody team. They have also reminded staff about comprehensive risk assessments and individual responsibility for safer custody.
Martyn Horton, David Ramsden, Douglas Halliday and Alexander Isaac
All Responded
2015-0164
28 Apr 2015
Wiltshire & Swindon
Ministry of Defence
Concerns summary (AI summary)
The Ridgeback vehicle, introduced for operational service, has unspecified "suspension issues" that raise concerns for safety.
Action Planned
(AI summary)
The Ministry of Defence is conducting a review of the vehicle suspension system, including data analysis and investigation into alternative bolts. They are also addressing the Vehicle Emergency Lighting System (VELS) modification, aiming for completion by the end of 2016.
Tamara Holboll
All Responded
2015-0171
27 Apr 2015
London North (Inner)
Camden & Islington NHS Foundation Trust
Concerns summary (AI summary)
The trust lacks precise definitions for "good communication," failing to specify exactly what information, by whom, when, and how it should be exchanged, especially between clinicians and bed managers.
Action Taken
(AI summary)
Camden and Islington NHS Trust has amended the action plan template and revised guidance for writing recommendations, adding an action row to prompt authors to write an action for each recommendation. They are also reviewing and improving their Serious Incidents processes.
Sally Ellison
All Responded
2015-0163
27 Apr 2015
North Wales (East & Central)
Betsi Cadwaladr University Health Board
Concerns summary (AI summary)
There was a significant delay in conducting diagnostic tests for severe pneumonia, specifically Legionella, hindering confirmed diagnosis and potentially delaying optimal treatment. A rapid testing and reporting service is urgently needed.
Action Planned
(AI summary)
NHS Wales, through the Pathology Clinical Programme Group, has reviewed the process for requesting urgent samples from primary care and is distributing a memorandum to GPs and Practice Managers with instructions on labeling and transportation to minimize delay, along with contact numbers for laboratories.
Patricia Chapman
All Responded
2015-0159
23 Apr 2015
County Durham & Darlington
County Durham and Darlington NHS Trust
Concerns summary (AI summary)
Revised training for community hospital staff lacks provision for obtaining emergency expert medical advice from acute hospitals, potentially delaying critical guidance in urgent situations.
Action Taken
(AI summary)
The Trust has trained qualified staff at Sedgefield Community Hospital in managing deteriorating patients and hypoglycemia. They have introduced an operational procedure for community hospital staff to seek urgent advice from acute hospital staff while waiting for an ambulance, including contact numbers for medical consultants and registrars.
Efan James
All Responded
2015-0158
23 Apr 2015
Carmarthenshire & Pembrokeshire
Welsh Assembly Government
Concerns summary (AI summary)
The Welsh Assembly Government's advice on reducing cot death is confusing, specifically regarding the ambiguous "very tired" criterion for parents considering bed-sharing.
Noted
(AI summary)
The Welsh Government reviewed its guidance leaflet for parents on reducing SUDI risks following the coroner's concerns, but concluded that the leaflet should continue to be used without changes, consistent with NICE guidance.
Noel Jones
All Responded
2015-0155
22 Apr 2015
Worcestershire
Worcestershire Acute Hospitals NHS Trust
Concerns summary (AI summary)
Delays in patient acceptance by the hospital and the absence of out-of-hours vascular surgery or interventional radiology services likely contributed to the deceased's death.
Action Taken
(AI summary)
The Trust has reviewed its out-of-hours arrangements for vascular surgery/interventional radiology for critically ill patients needing transfer.
Bruce Longden
All Responded
2015-0149
21 Apr 2015
Brighton & Hove
Brighton and Sussex University Hospital…
Sussex Partnership
Concerns summary (AI summary)
The Sussex Partnership Trust demonstrated a critical lack of awareness regarding its own internal protocols.
1 response
from Response Brighton and Sussex University Hospitals NHS Trust
Willow Davies
All Responded
2015-0157
21 Apr 2015
Bedfordshire & Luton
Bedford Hospital NHS Trust
Concerns summary (AI summary)
An inexperienced midwife was unsupported during delivery without prior resuscitation training, highlighting flaws in midwife allocation and the 'Supervisors of Midwives' support system.
Noted
(AI summary)
Bedford Hospital NHS Trust explains its procedures for newly qualified midwives, neonatal resuscitation training, and supervision of midwives, asserting compliance with relevant standards and effective operation of the supervision system. They state that there were no issues raised by the LSA officer to date.
Mark Groombridge
All Responded
2015-0142
17 Apr 2015
Staffordshire (South)
HM Prison and Probation Service
Concerns summary (AI summary)
There was no direct communication between the local offender manager and the clinician responsible for the patient's care before the recall paperwork was issued, and there was confusion about the recall process among probation staff.
Action Planned
(AI summary)
While the Director of Probation believes existing guidance on offender recall is clear, Deputy Directors will ensure probation staff are reminded of procedures by 31 August. The Public Protection Casework Section (PPCS) will issue a Senior Leaders Bulletin covering recall actions and will organise Recall Practitioner Forums in each National Probation Service (NPS) division at the end of the year.
Austen Harrison
All Responded
2015-0481
13 Apr 2015
Oxfordshire
Hugo Boss UK
Concerns summary (AI summary)
Basic health and safety training for managers, coupled with a lack of understanding of responsibilities and infrequent professional audits, led to undetected hazards like an unsafe mirror.
Action Taken
(AI summary)
Hugo Boss appointed a new Health and Safety Manager who undertook a detailed review of health and safety training, relaunched enhanced training for store and general managers via a workshop, and introduced a Health and Safety Management Workbook. Senior management also discuss health and safety trends and issues at quarterly review meetings.
Aleysha McLoughlin
All Responded
2015-0136
8 Apr 2015
Manchester (West)
Department for Education
Department of Health and Social Care
Ministry of Housing, Communities & Loca…
Concerns summary (AI summary)
The training system for professionals working with young people regarding self-harm requires a comprehensive review, as self-harm is a growing public health crisis.
Action Planned
(AI summary)
The Department for Education is developing an assessment and accreditation system for child and family social workers. DCLG is focussed on supporting local services to provide early, integrated support for people who need the most help and supports local authorities on the delivery of the expanded troubled families programme.
Daniel Foss
All Responded
2015-0062
8 Apr 2015
Swansea Neath & Port Talbot
Swansea Council
Concerns summary (AI summary)
A serious design flaw on the Kingsway/Metro system has led to over 100 road traffic incidents, including injuries and two fatalities, involving pedestrians and coaches.
Action Planned
(AI summary)
An advisory 20 mph speed limit was introduced and temporary pedestrian barriers were installed. First Cymru is decommissioning the Metro bus and the Authority is revising the road layout, removing the eastbound bus movements along the Kingsway with an anticipated layout change in October 2015.
Christopher Watson
All Responded
2015-0133
1 Apr 2015
Norfolk
Norfolk County Council
Concerns summary (AI summary)
Social care failed to ensure a vulnerable individual received, understood, or could read a letter offering help, and did not make direct contact to assess their capacity or needs.
Action Taken
(AI summary)
Norfolk County Council has stopped sending letters to individuals about whom concerns have been raised, and staff have been instructed to make face-to-face contact when telephone contact is not possible. Staff have also been reminded to record all steps taken to make contact, assess risk, and escalate cases to senior staff if contact is not made within two days.
Kenneth Williams
All Responded
2015-0135
30 Mar 2015
Surrey
Epsom and St Helier University Hospital…
Concerns summary (AI summary)
Inadequate review of patient history and imaging before invasive procedures, insufficient respiratory consultant input, and poor communication between medical teams increased risks. Staff also lacked training to access historical imaging.
Action Taken
(AI summary)
Epsom and St Helier University Hospitals NHS Trust has introduced a medical proforma to support clerking of patients and requires patients' medical history and medication to be taken. Mr Williams' case is the focus of some of the trust's current training in the use and insertion of chest drains.
Jason Houghton
All Responded
2015-0127
30 Mar 2015
Manchester (West)
Home Office
Concerns summary (AI summary)
The unregulated online supply and international importation of Class A drugs, specifically Diacetyl Morphine/Heroin in pill form via postal systems, poses a significant risk of future deaths.
Action Taken
(AI summary)
The Home Office acknowledges concerns about online drug supply, notes ongoing efforts by law enforcement to close UK-based websites and work with international partners. Since the death, the MHRA closed down the website Wmedipk com.
Sabrina Stevenson
All Responded
2015-0126
30 Mar 2015
London North (Inner)
College of Paramedics
London Ambulance Service NHS Trust
NHS England
Concerns summary (AI summary)
Worsening ambulance response times, staffing shortages, unaddressed training issues (e.g., pregnancy testing, extraction), and a lack of system improvements like automated re-categorisation pose ongoing risks.
Action Planned
(AI summary)
The College of Paramedics commits to writing to NHS ambulance services and HEIs to offer assistance in recruiting paramedics, advising them of revised Paramedic Curriculum Guidance. It will also advise the JRCALC on the recommendation made by the Consultant Gynaecologist and the issue of triage tools. London Ambulance Service secured additional investment of £27.2m to improve response times, increase staffing, and improve productivity and are on track to recruit 850 staff in 2015/16. The LAS has also updated its Serious Incident Policy to ensure staff receive feedback from investigations. NHS England details actions taken with the LAS, including weekly performance reviews, additional funding of £27.2m for 2015/16 to increase staffing and capacity, and improve ambulance response times, with a goal to meet national standards by September 2015. They also cite initiatives to reduce unnecessary vehicle dispatches.
Kelly Willis
All Responded
2015-0122
30 Mar 2015
Kent (Central & South East)
East Kent Hospitals University NHS Trust
Concerns summary (AI summary)
Failure to timely liaise with a tertiary care center regarding a patient's complex medical history and specific requests delayed critical investigations, missing opportunities to prevent deterioration.
Action Planned
(AI summary)
East Kent Hospitals will include an article in the "Risk Wise" publication reminding staff of the importance of reassessing and completing outstanding actions, and considering contacting tertiary treatment centers for guidance. They also highlight existing handover and review processes.
Bryan Whitby
All Responded
2015-0121
25 Mar 2015
Manchester (South)
Central Manchester University Hospitals…
Davyhulme Medical Centre
Concerns summary (AI summary)
The provided text is incomplete and does not contain any discernible coroner's concerns.
Action Taken
(AI summary)
Central Manchester reviewed the case and presented it at a directorate meeting. The trust implemented an AKI e-alert system trust-wide and conducted teaching sessions for junior doctors on AKI recognition and management and now have two Critical Care Nurses on site at Trafford at all times. Davyhulme Medical Centre clarified Mr. Whitby's renal function and stated that the NICE guidance on acute kidney injury has been read by all GPs to improve management and awareness of the condition. An electronic alert system to tackle acute kidney injury was introduced locally on 9 March 2015.
Michael Richardson
All Responded
2015-0114
24 Mar 2015
Norfolk
James Paget University Hospital NHS Fou…
Concerns summary (AI summary)
Critical information from ambulance reports, such as a patient's nutritional status, was not adequately reviewed during hospital admission, risking adverse outcomes if not addressed.
Noted
(AI summary)
Response is unintelligible due to formatting issues.
Barbara Mayer
All Responded
2015-0113
23 Mar 2015
Norfolk
Norfolk and Suffolk NHS Foundation Trust
Concerns summary (AI summary)
Carer fatigue was not followed up, inconsistent crisis team contacts prevented establishing trust, and urgent help was delayed due to increased demand. Treatment options were also not adequately discussed with the patient.
Action Planned
(AI summary)
The Trust is implementing the 'Triangle of Care' model and nearing completion of the first stage of this multi-year plan. Localities are reviewing their escalation plans for services such as CRHT and the Dementia Intensive Support Teams.
Robert Spring
All Responded
2015-0123
23 Mar 2015
Lincolnshire (Central)
Air Liquide
Lincolnshire County Council
NHS Lincolnshire West Clinical Commissi…
+1 more
Concerns summary (AI summary)
Inadequate communication channels failed to inform the Fire and Rescue Service about high-risk home oxygen users who smoked, preventing assessment for crucial safety equipment like smoke alarms and flame-retardant bedding.
Action Taken
(AI summary)
United Lincolnshire Hospitals NHS Trust has met with Lincolnshire Fire & Rescue and Air Liquide to agree a process for sharing information, formalized the discharge process, and included a documented risk assessment in their standard operating procedure. The operating procedure also outlines a clear and agreed communication process between all parties.
Neil Budziszewski
All Responded
2015-0109
23 Mar 2015
South Yorkshire (West)
South Yorkshire Police
Concerns summary (AI summary)
Multiple failures in police custody included incomplete and unreviewed risk assessments, lack of 30-minute rousing checks for an alcoholic detainee, and inadequate staff training on managing risks associated with alcohol withdrawal.
Action Planned
(AI summary)
South Yorkshire Police will highlight the importance of opening a custody record and completing a risk assessment, even when a detainee is uncooperative, in training and through a briefing document and rotational training. They will also incorporate information about acute alcohol withdrawal syndrome into first aid training for custody staff.
Joseph Allison
All Responded
2015-0103
23 Mar 2015
London (East)
British Healthcare Trades Association
Handicare Accessibility Ltd
Concerns summary (AI summary)
Service engineers lack specific training on a known stairlift defect and safety checks. Furthermore, no national safety recall or industry-wide advisory has been issued for the defective Minivator 2000 stairlift.
Action Planned
(AI summary)
Handicare has adjusted internal processes and training for in-house engineers. It will also raise the issue of sharing safety information with all manufacturers at the next BHTA stairlift section meeting and via letter during the week commencing 15th June 2015. BHTA will remind manufacturer members to continue training to address field safety issues until all products have been traced and necessary action taken. BHTA will recommend that the Health & Safety Executive talk to the MHRA and see if they might tap into the alerting system for alerts regarding products sold into the care sector.