2015
PFD Reports
Reports: 477
Areas: 69
62% response rate (below 63% average).
George Taylor
All Responded
2015-0044
2 Feb 2015
Cornwall
Department of Health and Social Care
Kernow Clinical Commissioning Group
Concerns summary (AI summary)
A significant number of patients are being sent out of county monthly due to an ongoing lack of acute psychiatric beds, posing a clear risk of future deaths.
Noted
(AI summary)
The Department of Health acknowledges the concerns, highlights the Crisis Care Concordat, and states that NHS England is aware of the report. They note that the local CCG is reviewing bed provision in Cornwall. NHS Kernow is working with partners to develop alternatives to hospital admission and ensure early assessment and intervention, including a budget for community care to prevent admissions, reviewed in 2015. They are also reviewing provision for individuals placed out of county to inform future commissioning.
Kimberley Lindfield
All Responded
2015-0036
2 Feb 2015
Manchester (City)
Clinical Commissioning Group for South …
Department of Health and Social Care
Greater Manchester West Mental Health N…
+3 more
Concerns summary (AI summary)
Deficiencies include a lack of audit for mental health assessment referrals, absence of clear protocols for patient observation and clinical review changes, and inadequate record-keeping practices.
Noted
(AI summary)
Manchester Mental Health and Social Care Trust (MMHSCT) has agreed to provide UHSM with advice in respect of their development of a self-harm policy and guidance. Regular liaison meetings will be established between UHSM, MMHSCT and GMW. The Department of Health acknowledges the concerns raised and outlines several existing initiatives related to mental health and self-harm prevention, including national indicators, research funding, and the Mental Health Action Plan.
Darren Wright
All Responded
2015-0035
2 Feb 2015
Norfolk
HMP Norwich
Serco
Virgin Care Limited
Concerns summary (AI summary)
Emergency response was hindered by a staff nurse's inability to locate the incident and a lack of recent CPR training among prison officers due to resource limitations.
Noted
(AI summary)
Serco states that they were the healthcare provider at HMP Norwich at the time of the death but no longer provide any services there and thus cannot implement the recommendations. They note that the report has been sent to HMP Norwich and Virgin Care. HMP Norwich acknowledges the coroner's concerns regarding CPR training, outlines the current legislation and risk assessment process for first aid needs, and states that there is no requirement to provide AEDs or defibrillator training. They highlight the presence of a healthcare team providing 24-hour cover. Virgin Care, the current healthcare provider at HMP Norwich, has instituted changes to its procedures, including a local induction process and checklist, and guidance for resuscitation in a joint protocol with HM Prison Service. These were put in place by March 31, 2015.
Martha Seaward
All Responded
2015-0033
2 Feb 2015
Norfolk
Norfolk County Council
Concerns summary (AI summary)
An acknowledged dangerous bus stop on a busy road has seen no action taken on long-standing concerns and feasibility studies for safety improvements, despite previous warnings.
Action Planned
(AI summary)
Norfolk County Council outlines its legal duties and proposes improvements at Lodge Hill junction in 2015/16. This includes a "trod" footpath, verge lowering, and information signs to improve pedestrian safety.
Simon Tree
All Responded
2015-0032
30 Jan 2015
Surrey
Surrey and Borders Partnership NHS Foun…
Concerns summary (AI summary)
The unit's new airlock system has security flaws, allowing patients to 'tailgate' visitors and leave, with inadequate monitoring by reception staff.
Action Taken
(AI summary)
The Trust has recruited a Security Manager, employs an out-of-hours receptionist, transferred administration support to the wards and improved camera coverage in the airlock. The Trust has also introduced cards outlining duration and conditions of leave and included the concerns raised in their Trust-wide action plan.
Isaac Nash
All Responded
2015-0028
30 Jan 2015
North West Wales
Ynys Mon County Council
Concerns summary (AI summary)
Strong and unpredictable currents in Aberffraw beach's river estuary pose a danger, as visitors lack local knowledge and there are no warning signs to inform them.
Action Taken
(AI summary)
The Council has held meetings with the local community and undertaken a risk assessment. A new warning sign is to be placed in the car park drawing particular attention to the potential dangers at Trwyn Du.
John Matthews
All Responded
2015-0034
29 Jan 2015
Manchester (South)
Stockport NHS Foundation Trust
Concerns summary (AI summary)
Emergency department care was compromised by a nurse triaging without the PRF, a locum doctor's inability to access patient records, omitted neurological observations, and an unnecessary CT scan delay.
Action Taken
(AI summary)
The Trust has formally discussed neurological observation needs in sisters' meetings and safety huddles, shared within the ED Quality Newsletter to all ED staff. To avoid a reoccurrence the Trust has instituted a system of checklists whereby a patient cannot leave the ED without all the investigations and treatments being completed.
Margaret Flemming
All Responded
2015-0029
29 Jan 2015
Bedfordshire & Luton
Central Bedfordshire Council
Concerns summary (AI summary)
There was an unacceptable three-month delay in conducting a Best Interests Assessment for a Deprivation of Liberty Safeguarding Authorisation, leaving a vulnerable patient unassessed.
Action Planned
(AI summary)
The Council is recruiting temporary qualified staff and training additional staff to perform the Best Interests Assessor function and is currently in the process of procuring external specialist support to undertake all of the assessments on the waiting list.
Phyllis Barlow
All Responded
2015-0027
29 Jan 2015
Cardiff & Vale of Glamorgan
NHS Wales
Concerns summary (AI summary)
Widespread ignorance among GP practices of NICE guidelines means patients on warfarin with head injuries are not being admitted to hospital for CT scans as required.
Action Planned
(AI summary)
Welsh Government officials are developing a Patient Safety Notice to raise awareness of NICE guideline 176 regarding head injuries in patients on warfarin, which will be issued to all local health boards and general practices in Wales. Full compliance with the notice is expected within a month of circulation and will be monitored.
Brian Marks
All Responded
2015-0025
29 Jan 2015
Manchester (South)
Department of Health and Social Care
Concerns summary (AI summary)
PEJ and PEG tubes are easily confused due to their similar appearance, highlighting the lack of a simple colour-coding system for differentiation.
Action Planned
(AI summary)
The MHRA will bring the issue of tube misidentification to the attention of the Standards Committees and intends to include the risk of misidentification of similar devices in the next revision of the Managing Medical Devices guide. NHS England is committed to working with other stakeholders on solutions to the risks identified.
Susanna Geraty
All Responded
2015-0026
27 Jan 2015
Surrey
East Surrey Hospital
Concerns summary (AI summary)
Post-operative care failures included inadequate fluid balance monitoring and recording, poor nursing records, failure to recognise an acutely unwell patient, and unaddressed family concerns.
Action Taken
(AI summary)
SASH has introduced mandatory training for newly qualified nurses on fluid balance and has issued a reminder to staff regarding the importance of accurately completing fluid balance charts. A Serious Incident Review Group has been formed to review SI investigations and reports.
Rafel Delezuch
All Responded
2015-0024
27 Jan 2015
Leicester City & South Leicestershire
Leicester University Hospitals NHS Trust
Concerns summary (AI summary)
Emergency department staff lacked awareness and training on restraint policies, the dangers of prone restraint, and suitable medications for rapid tranquilisation, leading to unsafe practices.
Action Taken
(AI summary)
All clinical staff in the Emergency Department are now aware of the Trust's Restraint Policy and the dangers of prolonged restraint in the prone position. The Chief Pharmacist has met with the Leicestershire Partnership Trust to develop a shared rapid tranquilisation guideline, expected to be in place by the end of May 2015.
Hilary Moock and Janice Taylor
All Responded
2015-0020
23 Jan 2015
West Sussex
West Sussex County Council
Concerns summary (AI summary)
An ancient, high-risk rural road with poor design, unlit conditions, and a difficult, low-visibility entrance creates a dangerous situation for turning vehicles.
Noted
(AI summary)
West Sussex Council argues that the specific location of the incident does not express a high collision rate. Lighting for the route would be disproportionate to benefit and would be contrary to light pollution minimisation within such a rural setting.
Awa Jeng
All Responded
2015-0015
20 Jan 2015
London (East)
Barts Health
Concerns summary (AI summary)
A high-risk patient for renal failure was not closely monitored, and critical blood tests and checks directed by a consultant were not performed, indicating failures in monitoring, task handover, and medical review.
Action Taken
(AI summary)
The trust is implementing a revised early warning score system (NEWS and CREWS), has been awarded funding to implement a vital signs monitoring process (Vitalslink), has a full complement of middle grade doctors, holds regular mortality and morbidity meetings, sent instructions to junior doctors regarding trauma sheet completion, and discusses all renal dialysis patients with the renal team.
Simon Alliston
All Responded
2015-0023
19 Jan 2015
Bedfordshire & Luton
South Essex Partnership University NHS …
Concerns summary (AI summary)
A patient with a long mental health history was discharged without a formal handover or recorded reason, despite the community team believing ongoing support was needed. No serious incident investigation followed his death.
Action Taken
(AI summary)
The trust has made changes to its Serious Incident reporting process, ensuring clinical information is made available, decisions are taken by Executive Directors, and the process no longer requires confirmation of the Cause of Death before reporting. Weekly and monthly meetings are held to monitor investigations and reported deaths.
Louise Henry
All Responded
2015-0013
16 Jan 2015
Derby & Derbyshire
Derbyshire County Council
Derbyshire Healthcare NHS Foundation Tr…
NHS England
Concerns summary (AI summary)
A critical misunderstanding existed between mental health teams regarding care coordination and adherence to the Care Programme Approach (CPA), leading to confusion about who was responsible for the patient's ongoing care.
Action Planned
(AI summary)
Derbyshire County Council will rebrand its recovery team as "Fieldwork (Mental Health)" and launch this at the next Social Care Forum. Derbyshire Healthcare NHS Foundation Trust is undergoing a transformation and will use new terminology in place of 'Recovery Team' by November 2015. NHS England recommends practices review their Serious Mental Illness registers to ensure appropriate patients have information shared with Out of Hours providers. The Medical Interoperability Gateway has been introduced in parts of Nottinghamshire and will be rolled out to the rest of the county and also across Derbyshire, allowing access to coded information in the patient's medical record with consent.
Judith Saville
All Responded
2015-0011
15 Jan 2015
Exeter & Greater Devon
Axminster Medical Practice
Devon Partnership NHS Trust
Concerns summary (AI summary)
Over-prescription of medication to a patient with a history of overdoses was identified. There was a lack of a robust computer system to warn practitioners about overdose history, and an action plan's implementation needed auditing.
Disputed
(AI summary)
The practice disagrees that too many Zopiclone pills were prescribed and argues that a special flag highlighting past overdoses would be problematic and potentially offensive. They believe their current assessment process and referral to the Crisis Response Team are adequate. The Trust undertook a Root Cause Analysis Investigation following the death, accepted the recommendations, and completed the identified actions. Assurance that changes have been embedded into clinical practice is monitored through routine audit.
Max Carlton-Smith
All Responded
2015-0007
14 Jan 2015
London (Inner South)
Department of Health and Social Care
Concerns summary (AI summary)
Organizers of an unlicensed rave failed to provide medical assistance, delayed calling emergency services, and operated in an unsafe venue with poor ventilation. Police lacked sufficient powers to intervene effectively in squatted commercial premises.
Noted
(AI summary)
The Home Office believes the police have sufficient powers under existing legislation (Criminal Justice and Public Order Act 1994) to prevent and stop illegal raves. The use of these powers is an operational matter for the police.
Pauline Taylor
All Responded
2015-0008
9 Jan 2015
West Yorkshire (East)
Department of Health and Social Care
Leeds Teaching Hospitals NHS Trust
Concerns summary (AI summary)
Ambiguity in the surgical term "nephroureterectomy" caused critical misunderstandings between clinicians regarding procedure extent. There was also an absence of a case manager to oversee complex patient care and communication.
Noted
(AI summary)
The Department of Health acknowledges the concerns, notes BAUS's definition of nephroureterectomy, and states that decisions on clinical team operations are for the local Trust to address, also suggesting the GMC as the appropriate body for fitness to practice concerns. The hospital clarified that "nephroureterectomy" means removal of the kidney with the whole ureter, emphasized this guidance to staff and included it in induction information. They filled Clinical Nurse Specialist posts to coordinate care for patients with possible cancer diagnoses.
Eve Cullen
All Responded
2015-0002
8 Jan 2015
Worcestershire
Worcestershire Health and Care NHS Trust
Concerns summary (AI summary)
Referrals from hospital were not actioned or treated as urgent due to a lack of service-wide definition for "urgent" and no agreed timeframes. The process led to lost opportunities for timely intervention in mental health care.
Action Taken
(AI summary)
Worcestershire Health Care NHS Trust conducted a serious review and acknowledges differences in urgent referral processes across the county. As a result, it is working with North CCGs to introduce a standardised system county-wide and towards performance measures for all referral categories with defined timescales.
John Ioannou
All Responded
2015-0012
6 Jan 2015
London (North)
Department of Health and Social Care
Concerns summary (AI summary)
There is a lack of clear guidance for General Practitioners when patients fail to collect essential mental health medication, potentially compromising treatment continuity and patient well-being.
Noted
(AI summary)
The Department of Health acknowledges the concerns about GPs monitoring medication collection for mental health patients, but cites practical and ethical challenges to implementing such a system. NHS England advises that it has sought the advice of its Primary Care Patient Safety Expert Group and Mental Health Patient Safety Expert Group on what action might feasibly be taken in this area. NHS England will be able to provide an update on these discussions by the end of April 2015.
Dale Proverbs
All Responded
2015-0010
6 Jan 2015
London (North)
Department of Health and Social Care
Concerns summary (AI summary)
Observation policies for secluded mental health patients were found to be inadequate under the current Code of Practice, which could lead to future fatalities. Higher observation standards previously in place would likely have prevented the death.
Action Taken
(AI summary)
The Department of Health notes that Partnerships in Care (PIC) redrafted their policies to conform exactly to the 2008 Mental Health Act 1983 Code of Practice. Staff failure in this case to comply with the Mental Health Act Code of Practice is unacceptable.
Carla London
All Responded
2015-0003
6 Jan 2015
London (North)
Department of Health and Social Care
Concerns summary (AI summary)
Concerns were raised about the need to consider NICE guidance on late-onset sepsis in premature babies and to research infection monitoring systems to improve early detection and treatment.
Action Planned
(AI summary)
The Department of Health has shared the coroner's report with NICE, so NICE can take the concerns into account in the development of its guideline on sepsis. NICE expects to publish its final guidance on this topic in July 2016.
Dean Elie
All Responded
2015-0001
6 Jan 2015
London (North)
Department of Health and Social Care
Concerns summary (AI summary)
The report highlights a need for consideration of further legislation to address a critical point, indicating a gap in existing legal frameworks relevant to preventing future deaths.
Noted
(AI summary)
The Department of Health acknowledges the concerns about ensuring patients with capacity attend medication reviews, but states there are no plans to extend mental health legislation and refers to the Mental Capacity Act for those lacking capacity.
James Fyfe
All Responded
2015-0099
5 Jan 2015
Berkshire
Anetic Aid Limited
Medicines and Healthcare Products Regul…
Royal Berkshire Hospital Trust
Concerns summary (AI summary)
The cot side on a trolley could remain in an unlocked position due to design and maintenance issues, which were not clearly highlighted. The MHRA failed to escalate this known hazard to other hospital trusts.
Disputed
(AI summary)
MHRA has discussed the QA3 instructions for use with the manufacturer, advising them to review them again to ensure that they are still accurate and appropriate. MHRA contacted four other Hospital Trusts via our Medical Device Safety Officer (MDSO) network, each of which have over one hundred QA3 trolleys in use, to establish whether they have had this problem but had not reported it to MHRA. AneticAid defends the design and safety record of its QA3 trolley, arguing that no retrospective changes are needed. They suggest the issue is localised to Royal Berkshire Hospital and will continue to provide training and support to the hospital staff. Royal Berkshire NHS Trust has contracted with Anetic Aid (AA) to undertake periodic inspection and maintenance on all of its QA3 trolleys. The Trust has further updated its Clinical Engineering Checklist for AA QA3 trolleys to expressly detail the checks that must be undertaken during every inspection of a QA3 trolley.