2017
PFD Reports
Reports: 446
Areas: 66
65% response rate (above 63% average).
Stuart Walls
Historic (No Identified Response)
2017-0358
8 Dec 2017
East Riding and Kingston Upon Hull
Hull and East Riding NHS Trust, The Loc…
NHS England
Concerns summary (AI summary)
The patient died from a synergistic toxic effect of multiple prescribed drugs, each within therapeutic range, affecting the central nervous system and respiration. Prescribing practices need to account for cumulative drug interactions.
Kenneth Cottam
All Responded
2017-0360
7 Dec 2017
Derby and Derbyshire
Coxbench Hall Residential Home
Concerns summary (AI summary)
The court was not reassured that there are clear and robust policies and procedures in place in relation to falls prevention and falls management, or that staff understood the falls policies and procedures.
Noted
(AI summary)
Coxbench Hall Residential Home asserts that they have clear and robust policies and procedures in place in relation to falls risk assessment and management, including a policy checklist for staff, accident report forms, and a Falls Audit form.
Violet Nelson
All Responded
2017-0356
7 Dec 2017
Berkshire
NHS England
Royal College of General Practitioners
Society of Radiographers
Concerns summary (AI summary)
Lack of consultant oversight for ultrasound reports and GPs' unawareness that supra-renal aortic aneurysms indicate larger thoracic aneurysms led to delayed diagnosis. Education and clearer report recommendations are needed.
Noted
(AI summary)
NHS England will ensure that the NICE lead for the Abdominal Aortic Aneurysm guideline is aware of the coroner's concerns and will ensure the report is considered by the working group led by the National Clinical Director for Diagnostics. The RCGP agrees GPs are unlikely to be aware that a supra-renal aortic aneurysm should raise concerns about the possibility of a thoracic aortic aneurysm; they rely on secondary care reports for recommendations about findings. The Society of Radiographers will communicate to radiology services the need for sonographers to have clear processes for arranging onward referral.
Gwendoline Halfpenny
All Responded
2017-0353
5 Dec 2017
Staffordshire (South)
University Hospitals North Midlands NHS…
Concerns summary (AI summary)
County Hospital lacked surgical cover, and there was inconsistency in MEWS systems, duty policies, and equipment between hospitals within the same Trust.
Action Planned
(AI summary)
The Trust will re-share and re-communicate the SOP regarding consultant referrals to all staff. A Deputy Medical Director has been appointed with specific responsibility for County Hospital to speed up resolution of any remaining issues.
Joshua Hamill
All Responded
2017-0351
5 Dec 2017
North Wales (East & Central)
North Wales Police
Concerns summary (AI summary)
Police training was ineffective in identifying mental health issues, and 'concern for safety' incidents were closed without ensuring the individual's welfare.
Action Taken
(AI summary)
North Wales Police provide a list of mental health resources including webinars, powerpoints, business cards, posters, and modules that are delivered to officers as part of training.
Gordon Thornhill
All Responded
2017-0359
4 Dec 2017
South Yorkshire (East)
Doncaster Royal Infirmary
Concerns summary (AI summary)
Incomplete VTE risk assessments by junior doctors, a consultant's failure to identify this and document their own assessment, and a significant delay in providing thromboprophylaxis.
Action Planned
(AI summary)
The Trust is re-launching the "Stop the Clot" campaign to ensure VTE prophylaxis is appropriately undertaken and in a timely manner. There is a quality improvement project on the medical assessment unit to ensure greater compliance with the medical VTE risk assessment form.
Dorothy Breislin
All Responded
2017-0348
4 Dec 2017
Lincolnshire
Lincolnshire Hospitals NHS Trust
Concerns summary (AI summary)
There was a significant delay in submitting an incident review report, families did not receive an apology, and none of the recommended action plan items were implemented.
Action Planned
(AI summary)
The Trust is implementing a new SI process which incorporates training across the Trust and a new Risk Manager will start in February 2018. The updated clerking proforma risk assessment will be sent to stores to be re-printed and then circulated to the clinical teams.
Lindsey Hassall
Partially Responded
2017-0429
30 Nov 2017
Manchester (South)
Change Glow Live
Heaton Norris Health Centre
Pennine Care NHS Trust
Concerns summary (AI summary)
There was no record of police information to mental health practitioners, delayed and destroyed patient notes, inaccessible documentation, and a GP's incorrect assumption about referrals.
Action Planned
(AI summary)
Pennine Care has prepared a plan to ensure that staff record information from a verbal handover from the police on a paper history sheet. A new policy has been implemented to ensure that when notification of an assessment by the RAID team is received, patients will be contacted and invited for review with a GP.
Philip Powell
All Responded
2017-0352
30 Nov 2017
Black Country
Dudley Group NHS Trust
Concerns summary (AI summary)
Delays in ordering wound care supplies were caused by poor communication and inadequate systems regarding the ordering process and overall responsibility.
Action Taken
(AI summary)
The Trust has equipped all District nurse bags with a box of Debrisoft and has held a meeting with the Debrisoft Rep to discuss the issues when raising a prescription through the GP surgery. The Debrisoft Rep is liaising with GP surgeries and local pharmacies in order to cascade educational advice regarding product and FP10.
Sarah Athersmith
Partially Responded
2017-0350
30 Nov 2017
Black Country
HM Inspector of Railways
Network Rail
Office of Rail and Road (ORR)
+1 more
Concerns summary (AI summary)
An unprotected level crossing lacked warning systems, causing confusion when multiple trains passed, and double-height freight carriages obscured views, increasing pedestrian danger.
Noted
(AI summary)
Network Rail confirms that the crossing was closed to members of the public on 26 September 2017 via temporary order granted by Walsall Local Authority and remains closed today. In 2016 enhancements were made including extending the crossing deck, installing low level solar lighting studs, and de-vegetation works. Walsall MBC are undertaking an urgent review of Network Rail's revised closure application and continue to provide assistance and guidance to Network Rail in the closure application process. As Walsall MBC is not the landowner, it has no authority to convert the crossing into a controlled crossing.
Penelope Benton
All Responded
2017-0349
30 Nov 2017
Black Country
Dudley and Walsall Mental Health NHS Tr…
Concerns summary (AI summary)
The General Practitioner was not informed of a previous tramadol overdose in the hospital discharge letter, preventing complete medical history.
Action Planned
(AI summary)
The Trust will conduct a review of its standards around discharge communications and reiterate the importance to medical staff that incidents and risk factors are included within discharge letters where this is necessary. Consultant teams also undertake audits in relation to the quality of discharge letters and communication with GPs.
Christopher Talbot
Historic (No Identified Response)
2017-0427
29 Nov 2017
Preston and West Lancashire
HMP Preston
HM Probation and Prison Service
Ministry of Justice
Concerns summary (AI summary)
An untrained supervising officer relied solely on shadowing, a senior officer lacked a breathing guard for resuscitation, and staff were not informed of previous unnatural death causes, reducing vigilance.
Sonia Stante
All Responded
2017-0428
28 Nov 2017
London Inner (North)
Transport for London
Concerns summary (AI summary)
Confusing road layouts with absent pedestrian direction markings, independent green man phasing, and overly visible signals created hazards for pedestrians, especially foreign visitors.
Action Taken
(AI summary)
TfL has fitted additional louvres to two further green figure light aspects on the Pentonville Road crossing. Following the report, 'Look left; Look right' markings have been installed at each of the pedestrian crossings at this junction.
Edna Collett
Historic (No Identified Response)
2017-0426
28 Nov 2017
Staffordshire (South)
North Midlands NHS Trust
Concerns summary (AI summary)
A patient remained in hospital unnecessarily for over two months due to the inability to secure a suitable social care placement, impacting bed availability.
Harold Chapman
All Responded
2017-0377
28 Nov 2017
London Inner (South)
Barts Health NHS Trust
Brompton NHS Trust
Secretary of State for Health
Concerns summary (AI summary)
Patient emails to consultants were frequently unread and unanswered, indicating a need for clear national or local guidelines on patient-clinician communication methods.
Noted
(AI summary)
Following the incident, the cardiomyopathy service now ensures that email correspondence with patients is added to the patient's health record. Trust-wide guidelines are being developed regarding email communication with patients. The Department of Health acknowledges the coroner's concerns, references existing GMC guidance on communication, and notes that Barts Health NHS Trust is addressing the issue. They state that concerns about individual clinicians should be raised with the GMC. The Trust is exploring current practice regarding email correspondence between clinicians and patients and will consider local guidance based on NHS England's Accessible Information Standard, pending national guidelines.
John Lea
Historic (No Identified Response)
2017-0355
28 Nov 2017
Manchester (North)
Pennine Acute Hospitals NHS Trust
Concerns summary (AI summary)
Incomplete risk assessments, poor nursing communication, significant documentation gaps, and a failure to escalate concerns about a non-attending doctor led to incorrect patient scores and policy non-adherence.
Bernard Ovu
Historic (No Identified Response)
2017-0425
27 Nov 2017
London (East)
London Underground
Concerns summary (AI summary)
Lack of clear written procedures for lone staff dealing with trespassers, inconsistent practice, and difficult access to CCTV for verification contributed to confusion and unconfirmed assumptions.
Shaun Berryman
All Responded
2017-0424
27 Nov 2017
Avon
Wells Road Surgery
Concerns summary (AI summary)
A patient's clinical assessment was conducted in a waiting area without a physical examination, and no clinical record was made of the encounter.
Action Taken
(AI summary)
The surgery is ensuring all medically relevant conversations occur in the consulting room for appropriate examination and privacy. 'Walk-in' patients are now added to the on-call triage list as a visual reminder to write relevant information in patient records.
Jason Basalat
All Responded
2017-0423
27 Nov 2017
Milton Keynes
HM Courts and Tribunals Service
Northamptonshire Police
Concerns summary (AI summary)
Poor information sharing between police, magistrates' court, and prison meant the prison lacked critical details about a vulnerable prisoner's mental state, and a mental health assessment couldn't be arranged.
Action Planned
(AI summary)
Custody officers and staff have been reminded of guidance on completing Prisoner Escort Record (PER) forms and ensuring relevant documentation accompanies them. Contact will be made with the national police lead on Custody to suggest a review of the PER form. The court will liaise with criminal justice agencies, the Criminal Justice Liaison and Diversion Team, and Northamptonshire Healthcare NHS Foundation Trust to review procedures for sharing information about vulnerable adults remanded to prison. Legal advisers have been reminded to forward CPNI forms or suitably endorse warrants.
Ayse Yalcinkaya
All Responded
2017-0422
27 Nov 2017
Milton Keynes
Highways England
Concerns summary (AI summary)
Unclear signage at a motorway junction caused driver confusion about lane usage, and the absence of a run-off lane contributed to queuing traffic.
Action Planned
(AI summary)
Highways England commissioned an investigation report addressing the Coroner’s concerns, the findings of which are being reviewed by the Highways England Asset Development Team to determine what action may be appropriate for further work in 2018/19. A Smart Motorway Project is also proposed.
Rafe Angelo
Partially Responded
2017-0421
27 Nov 2017
Portsmouth & South East Hampshire
Department for Health
Portsmouth Hospitals NHS Trust
South Central Ambulance Service NHS Tru…
Concerns summary (AI summary)
Antenatal checks were insufficient for detecting growth restriction, lacked clear guidance for post-bradycardic episodes, and birthing centers lacked CTG. Transfer policies were unclear, and communication protocols between staff and ambulance services were inconsistent.
Noted
(AI summary)
The Department of Health outlines national initiatives for safer maternity care, including the Healthcare Safety Investigations Branch, and highlights existing NICE guidelines on intrapartum care. They note that Portsmouth Hospitals NHS Trust is implementing an action plan. The ambulance service has updated its SOP so that any Health Care Professional requesting an emergency/immediate inter-facility transfer will be asked "Do you require a Time Critical Transfer?" The policy regarding the use of standby points is also being updated.
Barbara Howard
All Responded
2017-0420
27 Nov 2017
West Sussex
South East Ambulance Service
Concerns summary (AI summary)
Severe staff shortages across paramedic and emergency operations centres resulted in delayed responses, failure to prioritize calls, and an inability to meet audit targets.
Action Planned
(AI summary)
The ambulance service is planning several actions including reviewing skill mix requirements, developing a new resourcing strategy, remodelling the fleet to increase the number of double-crewed ambulances, and considering home working and shared rotational working with GPs. They also have a plan to address a shortfall in NHS Pathways audit compliance.
Owen Widlake
Historic (No Identified Response)
24 Nov 2017
Southampton and New Forest
Isle Of Wight NHS Trust
Concerns summary (AI summary)
Inadequate staffing and training for NICU staff, particularly in escalating concerns and recognizing respiratory distress, compounded by unclear roles, poor observation recording, and deficient handover systems.
Jonathan Shaw
Historic (No Identified Response)
2017-0418
23 Nov 2017
Avon
Highways Department, Bat and North East…
Concerns summary (AI summary)
Despite multiple prior incidents and an identified need for speed reduction, planned road signs and markings to improve highway safety at a dangerous bend were not implemented.
Ronald Jones
All Responded
2017-0416
23 Nov 2017
Portsmouth and South East Hampshire
Portsmouth City Council
Concerns summary (AI summary)
Lack of first aid training for staff moving residents after falls poses a risk of exacerbating injuries, as the city council discontinued this essential training.
Noted
(AI summary)
The council acknowledges the coroner's concerns but states that current training for sheltered housing staff is adequate for their roles, which do not include lifting residents who have fallen.