2025
PFD Reports
Reports: 635
Areas: 66
94% response rate (above 62% average).
Madeline Reding
All Responded
2025-0368
21 Jul 2025
East London
Aspray House Nursing Home
Concerns summary
Delayed and disorganised staff emergency response, including failures to promptly raise alarms or call 999, coupled with inadequate CPR due to a misunderstanding of Do Not Resuscitate orders, led to critical care gaps.
Action taken summary
Aspray House Nursing Home has implemented extensive changes, including creating a new Clinical Leadership role, appointing a Clinical Lead, conducting widespread Basic Life Support/CPR and choking tra
Christopher O’Donnell
All Responded
2025-0369
21 Jul 2025
Wiltshire and Swindon
Home Group Limited
Concerns summary
The supported living accommodation's policy, which prohibits staff from removing excess medication for safeguarding without resident consent, creates a risk when residents are in mental health crisis.
Action taken summary
Home Group has updated its Medication, Welfare Check, and Safeguarding Adults Policies and Procedures to include clearer guidance on medication management and concerns. They have also introduced a vir
Jean Dye
All Responded
2025-0412
21 Jul 2025
Greater Lincolnshire
HSE
NHS England
Concerns summary
An unexplained Emergency Power Off (EPO) circuit activation caused a critical power loss during an emergency procedure, with no in-lab indicators or reset, significantly delaying treatment and highlighting a guidance gap.
Action taken summary
NHS England plans to amend existing guidance documents (HTM 06-01 and HBN 01-01) to address the siting of Emergency Power Off (EPO) controls, including the location of reset buttons. These …
Darren Reilly
All Responded
2025-0362
18 Jul 2025
Hertfordshire
National Highways Agency
Concerns summary
An unexplained gap in the motorway safety barrier, adjacent to established trees, poses a significant risk of severe injury or death if vehicles lose control and leave the carriageway at high speed.
Action taken summary
Nottinghamshire Police has conducted demand pattern analysis of mental health incidents and s.136 detentions. Based on this, they are exploring extending the hours of the Street Triage Team until 03:0
Patryk Gladysz
Partially Responded
2025-0364
18 Jul 2025
Inner West London
Ministry of Justice/HMP Wandsworth
Department of Health and Social Care
Oxleas NHS Foundation Trust
+2 more
Concerns summary
Systemic failures include inadequate staffing affecting mental health assessments and key worker schemes, poor communication between prison and healthcare staff, and insufficient training on risks for foreign nationals and first aid.
Action taken summary
HMPPS reports improved staffing at HMP Wandsworth, with a recent recruitment intake. A Custodial Manager has been assigned to oversee the keyworker scheme, higher-risk prisoners are automatically assi
Dorothy Wagstaff
All Responded
2025-0365
18 Jul 2025
West Yorkshire (East)
Leeds City Council
Concerns summary
Ineffective temporary plastic road barriers that offer no resistance, allowing vehicles to leave the carriageway, remain present in gaps along the A660, posing a risk of future fatal collisions.
Action taken summary
Leeds City Council has implemented a new computer monitoring system (AMX) and an improved process to better track temporary repairs and ensure immediate raising of work orders for permanent solutions.
Marie Theobald
All Responded
2025-0366
18 Jul 2025
East London
London Metropolitan Police
Concerns summary
Delays in a criminal investigation mean a suspect in a fatal road incident is unrestricted, posing a risk of further harm due to the absence of bail conditions or driving disqualification.
Action taken summary
The Metropolitan Police report that the Serious Collision Investigation Unit has recruited new detectives, and the unit's leadership and processes have been changed and implemented for improved effici
David Hayes
All Responded
2025-0371
18 Jul 2025
Manchester West
Royal Society for Prevention of Acciden…
Department of Environment Food and Rura…
Concerns summary
Liquid washing detergent packaged deceptively like food and lacking safety features poses a severe ingestion risk, especially for vulnerable adults with dementia, due to inadequate warnings and public awareness.
Action taken summary
Dementia UK states its 'Keeping safe at home' leaflet already provides information on safe use and storage of laundry products. They are actively engaging with the UK Cleaning Products Industry …
Jacqueline Langworthy
All Responded
2025-0386
18 Jul 2025
Coventry and Warwickshire
HSE
Department of Health and Social Care
Lift and Escalator Industry Association
Concerns summary
The widespread use of platform lifts without hold-to-run controls in care settings, coupled with limited awareness of these risks and easy retrofitting options, poses safety hazards.
Action taken summary
The organisation has published a safety notice on its website and emailed it to members regarding the specific manufacturer's lifts. They are also working with specialist committees to investigate oth
Kaine Fletcher
No Identified Response
2025-0363
17 Jul 2025
Nottinghamshire
East Midlands Ambulance Service
Nottingham and Nottinghamshire Police
Concerns summary
A critical lack of shared understanding and adherence between emergency services regarding local policies and working standards for Section 136 detentions creates significant risks for vulnerable individuals.
Alfie Lydon
All Responded
2025-0358
15 Jul 2025
Inner London North
Royal College of Paediatrics and Child …
NHS England
Concerns summary
Hospital trusts generally lack processes to document external calls from midwives, leading to poor continuity and escalation of care, especially regarding parental concerns, and increasing risk of future deaths.
Action taken summary
NHS England has engaged with regional chief midwives and shared the coroner's concerns with maternity and neonatal units across the East of England, issuing a reminder to staff to record …
Noreen McGlynn
All Responded
2025-0355
11 Jul 2025
Inner North London
Mountfield Surgery
Central London Community Healthcare NHS…
Concerns summary
There was a lack of capacity for community healthcare teams and GPs to offer home rehydration for a dehydrated patient, leading to unwanted hospital admission despite family preferences for home care.
Action taken summary
Mountfield Surgery disputes the feasibility of providing intravenous rehydration at home due to clinical safety, monitoring requirements, and the scope of primary care services. They state current NHS
Myles Scriven
All Responded
2025-0356
11 Jul 2025
West Yorkshire Western
Dalton Surgery
CQC North
NHS England
Concerns summary
GPs demonstrated insufficient understanding of Learning Disability and Autism needs, resulting in inadequate adjustments and ineffective use of the Learning Disabilities Register, contributing to a lack of appropriate secondary care referral.
Action taken summary
NHS England has engaged with the Integrated Care Board, which is undertaking a LeDeR review. They report that the GP surgery has improved processes for managing patients with learning disabilities …
Myles Scriven
Partially Responded
2025-0357
11 Jul 2025
West Yorkshire Western
NHS England
Calderdale and Huddersfield NHS Foundat…
CQC North
Concerns summary
The hospital failed to implement necessary adjustments for a patient with Learning Disabilities and Autism, with existing policies and training having no impact on care and staff failing to act on crucial information.
Action taken summary
The Trust has implemented the national Oliver McGowan mandatory training program, with 91.83% of staff completing Part 1 and Part 2 training underway. They are also enhancing learning disability and …
Jairus Earl
All Responded
2025-0349
10 Jul 2025
Dorset
Department of Health and Social Care
Home Office
Concerns summary
Significant gaps in shotgun licence regulation, including no requirement to declare multiple properties or movement, and less stringent application criteria compared to firearms, create a risk of future deaths.
Action taken summary
The NPCC commenced an additional two-day course in June 2025 for Firearms Licensing Enquiry Officers, focusing on domestic abuse, family turmoil, mental health, and wellbeing. They also clarified the
Gavin Wheale
All Responded
2025-0350
10 Jul 2025
Birmingham and Solihull
HM Prison & Probation Service
Concerns summary
The prison's secreted item policy inadequately addresses ingestion, and the handover from other agencies removes constant supervision, compromising the duty of care for prisoners with concealed items.
Action taken summary
HMP Birmingham has committed to updating its Secreted Items Policy to include clear guidance for staff on managing prisoners suspected of ingesting items. Additionally, the prison will issue guidance
Gemma Poterajko
All Responded
2025-0351
10 Jul 2025
Nottinghamshire
Nottingham University Hospitals NHS Tru…
Concerns summary
The absence of formal risk stratification and a written Standard Operating Procedure for lead extraction led to unclear planning and inadequate timely cardiac surgical team support during procedures.
Action taken summary
The Trust has developed and approved a new Trust-wide Standard Operating Procedure for Lead Extraction, which incorporates a formalised risk stratification system and provides explicit clarity on time
Paul Ransom
All Responded
2025-0353
10 Jul 2025
Hampshire, Portsmouth and Southampton
Association of Directors of Environment
Department for Transport
Economy
+1 more
Concerns summary
Thin surface treatments on roads can cause significantly reduced friction in early life, particularly dangerous for motorcycles in dry conditions, without adequate warning signage for drivers unaware of the altered grip.
Action taken summary
The ADEPT states it will work with the Department for Transport and the Road Surface Treatments Association. As a member organisation, it commits to sharing any relevant research, learning, best …
Patricia Heaviside
Partially Responded
2025-0354
10 Jul 2025
County Durham and Darlington
Howlish Hall Care Home
Durham County Council
Care Quality Commission
+1 more
Concerns summary
The care home failed to implement recommended falls prevention equipment due to resource reluctance, didn't share critical information, and neglected to apply for Deprivation of Liberty Safeguards (DoLS) assessments for residents lacking mental capacity.
Action taken summary
The CQC conducted an inspection of Howlish Hall in July 2025, found significant shortfalls and breaches of fundamental standards, and took urgent enforcement action including imposing conditions relat
Doreen Swann
All Responded
2025-0359
10 Jul 2025
Manchester South
Greater Manchester Integrated Care
Department of Health and Social Care
Concerns summary
Persistent delayed hospital discharges due to social care bed shortages force high-falls-risk patients to remain in acute settings, straining resources and potentially compromising patient safety and bed availability.
Action taken summary
The department acknowledges the impact of social care capacity on delayed hospital discharges, highlighting existing strategies like care transfer hubs, the Better Care Fund, and over £4 billion addit
Andrew Kenward
All Responded
2025-0346
9 Jul 2025
Surrey
Department of Health and Social Care
Home Office
Concerns summary
There is no central monitoring for sodium nitrite poisoning, and high-purity sodium nitrite can be easily imported and purchased in lethal quantities without regulation or consideration for dilution, posing significant risk.
Action taken summary
The Home Office is researching the availability of sodium nitrite and collaborating with DHSC on legislative options. Border Force issued guidance last year on controlling items intended to assist sui
Shaun Marriott
All Responded
2025-0348
9 Jul 2025
West Sussex, Brighton and Hove
Surrey and Sussex Healthcare NHS Trust
Concerns summary
The day surgery patient assessment system lacks explicit requirements to question or record details about patients' haematological family history, or adequately document negative responses to related personal history questions.
Action taken summary
The Trust has already updated its patient questionnaire and pre-operative assessment form to directly ask about haematological family history and added prompts to record relevant information. They als
Miles Robinson
No Identified Response
2025-0340
8 Jul 2025
South London
London Ambulance Service NHS Trust
Emergency Call Prioritisation Advisory …
Concerns summary
The ambulance triage system's rigidity incorrectly categorised a heart attack call as less urgent, lacking specific determinants for heart attack symptoms and risking delayed response if a cardiac arrest occurs.
Sean Fitzgerald
No Identified Response
2025-0341
8 Jul 2025
Coventry and Warwickshire
College of Policing
West Midlands Police
Concerns summary
Inadequate national training and guidance on the timing of "armed police" announcements during tactical operations creates ambiguity, increasing risks of confusion and fatal consequences.
John Kirkman
All Responded
2025-0344
8 Jul 2025
Kingston Upon Hull and the County of the East Riding of Yorkshire
NHS England
Concerns summary
Inconsistent IT systems prevent immediate sharing of mental health screening assessment results across regions, leading to a lack of vital background information and incorrect prioritisation for referrals.
Action taken summary
NHS England highlights existing systems like the National Care Records Service (NCRS), Summary Care Record (SCR), and National Record Locator (NRL) that improve data sharing. They are also developing