2025
PFD Reports
Reports: 637
Areas: 66
96% response rate (above 63% average).
Ann Laskowsky
All Responded
2025-0502
7 Oct 2025
West Yorkshire Western
National College of Policing
National Police Chiefs Council
Concerns summary (AI summary)
Inadequate first aid training for police officers in assessing patient conditions and poor awareness of a dedicated medical advice line led to a failure to recognise severe medical needs.
Action Planned
(AI summary)
The College of Policing will formally raise the case of Ms. Laskowsky at the next meeting of the NPCC First Aid Forum on 4 December 2025, to ensure that national learning is disseminated and embedded. They will produce national learning summaries and practice notes, update Authorised Professional Practice (APP) and training materials, and engage with force training leads and clinical governance advisors. West Yorkshire Police has posted an intranet briefing reminding staff about the YAS Partner Triage Line, included details in operational briefings, updated training and guidance material, and tasked the Right Care Right Person team with monitoring its usage. First Aid trainers will also remind officers of the YAS Partner Triage Line during annual training. The NPCC has recommended that West Yorkshire Police implement clinical governance arrangements consistent with NPCC guidance and has offered support in implementing this. They confirm that assessment of breathing and responsiveness levels are mandated in Learning Outcome 1.3. of Police First Aid Learning Programme.
Amanda Wood
All Responded
2025-0495
7 Oct 2025
Manchester South
Chief Executive, Tameside and Glossop I…
Concerns summary (AI summary)
No sepsis screen was performed before discharge from the Emergency Department, indicating a failure in early identification and treatment of sepsis.
Action Taken
(AI summary)
Following an audit that identified documentation challenges, the Trust has implemented a new patient safety checklist, revised matrons' walk-arounds, redesigned the documentation audit process, and placed documentation reminders on nursing computers.
Steven Turzynski
All Responded
2025-0492
6 Oct 2025
Gwent
Aneurin Bevan University Health Board
Velindre University Nhs Trust
Concerns summary (AI summary)
Inadequate communication between dietetic teams and insufficient monitoring of telephone-based nutritional assessments for cancer patients led to poor nutritional status and potentially earlier death.
Action Taken
(AI summary)
The Trust has undertaken a review of practice and implemented actions including developing a Standard Operating Procedure (SOP) to ensure standards/guidance are set for dietitians to consider when making clinical decisions regarding telephone review and face to face sessions and an audit of the SOP once implemented. The Health Board has implemented a strengthened governance framework dedicated to nutrition and hydration, including a Strategic Nutrition and Hydration Group, supported by two operational sub-groups and is working with VUHNHST to ensure consistent standards when providing dietetic care.
Beatrice Smith
All Responded
2025-0493
2 Oct 2025
Cumbria
Chief Executive Officer, Harbour Health…
Concerns summary (AI summary)
No effective internal investigation was conducted after the death, missing learning opportunities. Staff also received no additional training or guidance, risking a repeat of inadequate practices.
Action Taken
(AI summary)
Harbour Healthcare completed a Serious Untoward Incident Root Cause Analysis, reviewed and updated several policies and procedures related to safeguarding, wound care, infection control, sepsis awareness, and person-centered care and introduced a Coroners Learning Forum to share outcomes from Coroners Courts and serious incidents. The homes will also transition to electronic care plans in Jan 2026.
Georgia Barter
All Responded
2025-0491
2 Oct 2025
East London
[REDACTED] Secretary of State for the H…
Concerns summary (AI summary)
Frontline police officers face difficulty accessing the Police National Database for domestic abuse history across different force areas, hindering proactive identification and intervention for victims.
Noted
(AI summary)
The Home Office describes the Police National Database and its use, noting it is a top priority to tackle violence against women and girls and highlighting the new National Policing Centre for VAWG and Public Protection.
Milos Jankovic
All Responded
2025-0490
1 Oct 2025
East London
Digital Health & Care Wales
[REDACTED] Chief Executive of Digital H…
Minister for Health and Social Services…
Concerns summary (AI summary)
Inadequate follow-up for Barrett’s oesophagus in primary care, including a lack of routine recall and prompts for GPs to consider endoscopy, is leading to missed surveillance and preventable cancers.
Disputed
(AI summary)
The Cabinet Secretary disagrees that GPs should be engaged in recalling individuals or that their clinical record systems should be amended to include prompts to recommend surveillance and suggests the health board should investigate the surveillance waiting list management.
Susan Barrett
All Responded
2025-0590
29 Sep 2025
Essex
East Suffolk and North Essex NHS Founda…
Concerns summary (AI summary)
Serious concerns exist regarding the absence of embedded Tissue Viability Nurses and a Tissue Viability Service in community hospitals, leading to inadequate care for pressure ulcers and an increased risk of future deaths.
Action Planned
(AI summary)
The Trust has confirmed funding for a 0.6wte Band 6 Tissue Viability CNS as a substantive post and is actively recruiting for the role to embed a TVS across community hospital sites.
Naomi Aylott
All Responded
2025-0522
29 Sep 2025
Hampshire, Portsmouth and Southampton
Hampshire and Isle of Wight Healthcare
Concerns summary (AI summary)
The patient received no face-to-face care due to geographical distance, and the CMHT had inadequate risk assessment training, auditing, and family involvement in remote care.
Action Taken
(AI summary)
The Trust is reviewing its community mental health team structure, improving access to face-to-face appointments, developing new systems for carers, and commissioning an independent audit regarding carer engagement and has remedied the data issue with the information now captured on their data insights visualisation platform.
Mohammad Asghar
All Responded
2025-0489
29 Sep 2025
East London
[REDACTED] , Chief Executive Officer, B…
Concerns summary (AI summary)
The Trust's governance failed to investigate a serious incident, despite multiple triggers and court orders, revealing a misunderstanding of patient safety guidelines and an inability to learn from adverse events.
Action Planned
(AI summary)
Barts Health acknowledges failures in governance and is commissioning an Independent Review of governance processes related to Patient Safety Incident Response Framework (PSIRF), including decision-making at Patient Safety Incident Review Meetings (PSIRM).
Jake Girton
All Responded
2025-0488
29 Sep 2025
East London
[REDACTED], The Commissioner of Police …
Concerns summary (AI summary)
Police failed to inform the hospital of a patient's release from custody, hindering mental health support efforts. The Metropolitan Police Service also showed no evidence of identifying shortcomings or implementing remediation.
Disputed
(AI summary)
The MPS expresses condolences and acknowledges the concerns. However, they dispute the coroner's view that the failure to update the facility was a conduct/performance/learning matter, stating that the DSI review was appropriate.
Richard Ellis
All Responded
2025-0483
26 Sep 2025
West Sussex, Brighton and Hove
Department for Transport, Great Minster…
Concerns summary (AI summary)
There are no legal requirements for the servicing and maintenance of agricultural tractors, leaving safety dependent solely on owner discretion and posing a risk on public roads.
Action Planned
(AI summary)
The Department of Transport will investigate how best to raise awareness of DVSA’s guidance on maintaining roadworthiness and consider publishing additional guidance on agricultural vehicle maintenance, including for vehicles operated solely on private land.
Pamela Honeybone
All Responded
2025-0485
25 Sep 2025
North Yorkshire and York
York and Scarborough Teaching Hospitals…
Concerns summary (AI summary)
Persistent failures in patient identification processes, including staff not checking identity and delayed recognition of errors, continue to pose a significant risk to patient safety across hospital sites.
Action Taken
(AI summary)
York & Scarborough Trust has reviewed and strengthened the Patient Identification process, is standardising the radiology transfer checklist, and has improved discrepancy reporting with Datix; staff have been reminded of this at meetings.
Zara Cheesman
All Responded
2025-0481
25 Sep 2025
Nottingham and Nottinghamshire
Chief Executive, East Midlands Ambulanc…
Concerns summary (AI summary)
Emergency medical services lacked detailed understanding of child assessment issues, relied on incorrect physiological scoring, and had insufficient audit, monitoring, and professional development for staff on paediatric guidelines.
Action Taken
(AI summary)
East Midlands Ambulance Service has implemented several actions including reviewing clinical governance, appointing a lead for children and young people, strengthening systems for paediatric assessment, expanding the clinical audit programme, and prioritising education on safe conveyance decisions involving children and young people.
Steven Hart
All Responded
2025-0487
24 Sep 2025
Bedfordshire and Luton
Governor [REDACTED], HM Chief Inspector…
Concerns summary (AI summary)
Systemic failings included an unmonitored ligature point in a 'safer cell,' inadequate communication of mental state risks during handovers, and observations not being carried out to standard, contributing to the death.
Action Taken
(AI summary)
HMPPS has implemented interim measures at HMP Bedford, including replacing ligature-resistant cell observation panels with lockable hatches. Handover procedures have been strengthened, and a robust quality assurance process introduced for ACCT observations, with additional training and support provided to staff.
Honoria Culshaw (2)
All Responded
2025-0480
24 Sep 2025
Manchester South
Lancashire Teaching Hospitals NHS Found…
Concerns summary (AI summary)
A lack of information sharing regarding positive bacterial swab results from a pacemaker wound potentially delayed necessary extraction, contributing to prolonged infection.
Action Planned
(AI summary)
Lancashire Teaching Hospitals NHS Foundation Trust will implement a 'wound swab' document to ensure that wound swab results are reviewed and communicated as part of the pre-operative process, and have an action plan to adhere to international guidelines regarding infection signs.
Honoria Culshaw (1)
All Responded
2025-0479
24 Sep 2025
Manchester South
Manchester University NHS Foundation Tr…
Concerns summary (AI summary)
Critical information regarding the need for pacemaker extraction was not adequately communicated between specialist and local hospitals, nor to the patient's GP, delaying essential treatment for infection.
Action Planned
(AI summary)
Manchester University NHS Foundation Trust will train Cardiology Residents on using the HIVE system to send discharge letters to relevant healthcare providers and create tip sheets and video guides for cardiology teams, which will be shared across the Trust.
Mark Smith
All Responded
2025-0478
24 Sep 2025
Essex
Addison House Surgery
Concerns summary (AI summary)
The GP practice lacked a system or policy to ensure appropriate medication reviews for vulnerable patients with addiction or self-harm history, risking stockpiling and misuse of prescribed drugs.
Action Taken
(AI summary)
Addison House Health Centre has reviewed and updated its prescribing policy, enhanced IT system alerts related to self-harm risk, and is restricting repeat medications for high-risk patients; these changes have been escalated to the ICB.
Tony Jackson
All Responded
2025-0475
23 Sep 2025
East London
Chief Executive Officer, Barts Health N…
Secretary of State for Dept. Health & S…
Concerns summary (AI summary)
A fatal iatrogenic injury went undetected due to extremely poor patient records, and the Trust's governance failed to identify the case for investigation, hindering learning and remediation of sub-optimal practice.
Action Taken
(AI summary)
Barts Health NHS Trust has reviewed the case through the Surgical Division’s Morbidity and Mortality (M&M) process, shared learning, implemented mandatory PEG insertion training with competency sign-off, standardized documentation within the electronic patient record, and expanded the Endoscopy Governance Meeting to include the surgical directorate. The Department of Health and Social Care is rolling out Martha’s Rule to all acute inpatient sites and has implemented medical examiners on a statutory basis to scrutinise all deaths not investigated by a coroner.
Leonardo Machado
All Responded
2025-0476
18 Sep 2025
Dorset
Deliveroo
Home Office
Just Eats
+1 more
Concerns summary (AI summary)
A lack of oversight regarding the 'rental' of food delivery licenses to children under 18 places them in vulnerable lone-working situations, increasing their risk of road traffic collisions and harm.
Noted
(AI summary)
Uber Eats uses industry-leading account-sharing detection technology, including real-time identity verification software requiring couriers to take selfies that are compared with their profile photo and monitors for suspicious behaviors that may indicate attempts to circumvent their security controls. Deliveroo has strengthened checks and processes to ensure rider accounts are only used by authorized individuals, including biometric checks and identity verification, and has a dedicated team investigating potential account sharing with minors; they also terminate agreements with riders who allow unregistered substitutes to use their accounts. Just Eat has introduced enhanced checks to ensure substitutes meet requirements set for all couriers, requiring pre-registration, biometric checks, and document submission to prove age and right to work; random biometric screening checks are also performed. HSE acknowledges concerns about rental of permits, employment of minors and lone working, but notes that road traffic accidents are generally a police matter. They highlight existing guidance and legislation, and ongoing work between government and the food delivery industry to improve security checks.
Pamela Singh
All Responded
2025-0473
18 Sep 2025
South Wales Central
Minister for Health and Social Care in …
Concerns summary (AI summary)
There is a lack of specific practice tools for family and care staff to recognise and escalate acute health deterioration in people with learning disabilities, despite national recommendations for such tools.
Action Planned
(AI summary)
The Welsh Government is adapting the Paul Ridd to roll it out to the social care workforce and the wider public sector, developing tier 2 and tier 3 training for health and social care professionals, and incorporating learning disability annual health checks into the GP Wales core contract.
Brian Davies
All Responded
2025-0631
17 Sep 2025
Swansea Neath & Port Talbot
HSE
South Wales Police
Concerns summary (AI summary)
The investigation into a domestic explosion was compromised by police disposing of critical debris. There was no understanding of evidence preservation or protocol between police and HSE for such events.
Action Planned
(AI summary)
The HSE will raise the coroner's concerns at an upcoming WRDP National Liaison Committee (NLC) meeting, recommending refresher communications to signatory organizations, providing an update on national training material for work-related elements of investigations, and providing an update on a proposed 'Suspected Gas Explosion checklist'. They will also provide the Senior Coroner with HSE guidance related to gas safety investigations. South Wales Police will raise the coroner's concerns with the National Liaison Committee regarding the Work Related Death Protocol and collaborate with the HSE and other signatories to ensure any appropriate amendments are made to the protocol. They also noted that they will work with the HSE to ensure the service is able to gather evidence and information needed to identify the cause of explosion.
Martin Collins
All Responded
2025-0497
17 Sep 2025
Suffolk
Minister of State for Prisons, Probatio…
Concerns summary (AI summary)
The prison telephone system lacks automated monitoring for unusual call volumes and there's no system for manual oversight, leading to missed opportunities to identify risk triggers and prevent suicide.
Action Planned
(AI summary)
HMPPS has initiated discussions with BT to explore the feasibility of monitoring call volumes as a potential indicator of heightened suicide/self-harm risk as part of an ongoing development project. They emphasize that any technical solution would be an additional tool to their existing holistic approach, including ACCT and the Listener scheme.
Keith Hankin
All Responded
2025-0472
17 Sep 2025
West Sussex, Brighton and Hove
Chief Executive, CQC
Integrated Care Board
Heath Secretary, Department of Health
+2 more
Concerns summary (AI summary)
A community urology service lacked robust clinical governance, integration with NHS services, and proper appraisal of clinicians, leading to fragmented care and potential detriment to patient safety.
Disputed
(AI summary)
Circle Health Group disputes the need for further action regarding consultant responsibilities and practicing privileges, stating that their existing policies and monitoring systems are clear, effective, and compliant with national guidance, and that consultants' responsibilities are clearly identified in their Practicing Privileges policy. The CQC reviewed Goring Hall Hospital's updated investigation and action plan following the inquest, finding that the hospital had implemented most of the planned actions, including sharing the coroner's findings with governance committees, introducing documentation for recording antimicrobials, updating patient materials, clarifying consultant responsibilities, implementing a digital report summarising procedures, and strengthening training with sepsis scenarios and escalation protocols. They will continue to monitor the provider’s compliance. NHS Sussex has served a contract performance notice to Goring Hall Hospital following concerns about governance and response to a serious patient safety incident; Goring Hall Hospital submitted a comprehensive reply, including a revised and updated Post-Inquest Action Plan, and the finalized Serious Incident Investigation Report. NHS England has taken steps to ensure effective governance processes are in place for regulated services, NHS Sussex have visited Goring Hall and are following up on the recommendation that they refer themselves to GMC. The ICB would consider an independent review if the quality of the provider report was an issue or did not elicit appropriate learning. Sussex Medical Chambers outlines actions it will take, including reviewing and updating its Clinical Governance Policy to reflect the coroner's comments, considering further guidance for consultant appointments, and ensuring consultant indemnity insurance coverage. They will also ensure that all doctors undergo annual appraisals, provide evidence of GMC registration, and ensure policy implementation across all clinics.
Hilary Chapman
All Responded
2026-0111
16 Sep 2025
County Durham and Darlington
TEWV
Concerns summary (AI summary)
The updated section 17 leave policy does not reflect the new processes for discussing and prescribing leave, creating a gap between practice and documented policy, with no review expected until 2026.
Action Planned
(AI summary)
• The Section 17 policy has been amended to direct staff to PIPA (Purposeful In - Patient Admission) procedures and standard processes as of April 3rd 2026.
• A full review of the Section17 Leave Policy is planned for early June 2026 which will involve all stakeholders, including those with lived experience of receiving services and of caring for those who receive services.
• The working group agreed that immediate policy changes were required for clinicians to have clear direction regarding the expected processes for prescribing and arranging Section 17 leave, for consideration of contingencies to be incorporated into Section 17 leave planning, wherever possible and practicable, to increase family involvement in leave planning, and uniformity throughout the Trust for risk assessing when planning Section 17 leave and the recording of this within the patient electronic care record.
Christian Marsh Prevention of future deaths report
All Responded
2025-0471
16 Sep 2025
West Yorkshire (East)
Leeds and Yorkshire Partnership Foundat…
Leeds Survivor-Led Crisis Service (Leed…
Concerns summary (AI summary)
There is no formal system for communication, information sharing, and handover of patient data between a respite facility and the Intensive Support Service, creating significant risk.
Action Taken
(AI summary)
Leeds and York Partnership NHS Foundation Trust and Leeds Survivor-Led Crisis Service have jointly developed a standardised daily handover template and implemented daily 'huddle' meetings for patients admitted to the respite facility. Additional measures include joint referral points, book-in meetings, joint reviews, weekly interface meetings, recommencement of operations meetings, and Clinical Improvement Forum meetings.