2025

PFD Reports
Reports: 637 Areas: 66

96% response rate (above 63% average).

637 results
Pauline Stirling
Partially Responded
2025-0503 9 Oct 2025 Gateshead and South Tyneside
Malhorta Group Prestwick Care
Concerns summary (AI summary) Inadequate documentation of positional changes, insufficient training for agency nurses, and a lack of wound care training despite safeguarding referrals contributed to poor patient safety and persistent record-keeping failures.
Action Taken (AI summary) Malhotra Care Homes transitioned to an electronic care recording system (Nourish) in May 2024, which includes detailed wound management protocols and oversight at both the home and organizational levels.
Matthew Goldsmith
All Responded
2025-0499 9 Oct 2025 East London
Barking, Havering and Redbridge Univers…
Concerns summary (AI summary) Multiple significant abnormal findings in abdominal CT scans were repeatedly missed by radiologists, aggravated by the absence of a required peer review system for quality assurance at the Trust.
Action Taken (AI summary) Barking, Havering and Redbridge University Hospitals NHS Trust has implemented an action plan to address missed radiological findings, including mandatory training for radiologists, improved peer review processes, and use of discrepancy data to drive system improvement.
Brian Ingram
Partially Responded
2025-0501 8 Oct 2025 Cornwall and the Isles of Scilly
Cornwall Partnership Foundation Trust Lifestar Medical Limited South West Ambulance Service Trust
Concerns summary (AI summary) Inadequate staff introductions, family exclusion leading to incomplete patient history, poor inter-organisational information sharing, and incomplete patient assessments by triage staff resulted in missed symptoms.
Action Taken (AI summary) Following the incident, Lifestar Medical Limited (LML) has issued a memorandum on mandatory staff identification, SWAST has mandated additional training on patient handovers and LML have been instructed to ensure that crews are made aware of their assessment is independent, Cornwall Partnership NHS Foundation Trust (CFT) has taken steps to ensure all staff are aware of the requirement to carry out a full physical assessment when patients are brought to the MIU.
William King
All Responded
2025-0496 8 Oct 2025 Milton Keynes
Association of Anaesthetists Milton Keynes University Hospital Royal College of Anaesthetists +1 more
Concerns summary (AI summary) Failures in documenting consent, insufficient explanation of treatment risks, and a lack of clear professional responsibility meant essential medical policies were not followed, creating a risk of recurrence.
Action Planned (AI summary) The Royal College of Surgeons is updating its guidance on consent, developing practical tools and checklists for implementation, and creating an e-learning module on consent for hospitals to use for training. They will also publicize the case to the Association of Surgeons of Great Britain and Ireland (ASGBI), and to the Confidential Reporting System for Surgery (CORESS). The Association of Anaesthetists and Royal College of Anaesthetists are publishing a Good Practice guide on rapid sequence induction (RSI), emphasizing the need for patients to understand the risks associated with the lack of an NG tube. Key learning points will be disseminated through their Patient Safety Update publication and shared with surgical colleagues via CORESS. The Trust is developing an electronic form to assist staff in navigating and documenting discussions with patients who choose 'care outside of guidance,' planned for implementation in the New Year after feedback and testing.
Richard Hunt
Partially Responded
2025-0498 8 Oct 2025 Rutland and North Leicestershire
His Majesty’s Prison & Probation Service Crown Premises Fire & Safety Inspectora… Governor HMP Stocken
Concerns summary (AI summary) Deliberate tampering with prison fire alarm systems, disabling their buzzers, led to undetected fires, a systemic issue worsened by the absence of central oversight for wing office fault reporting.
Noted (AI summary) The Crown Premises Fire Safety Inspectorate (CPFSI) provides context on their role in enforcing fire safety regulations at HM Prison Stocken, detailing inspections and actions taken following a fatal fire. They outline their ongoing auditing, risk assessment, and enforcement processes.
Angela Thompson
All Responded
2026-0027 7 Oct 2025 City of Kingston Upon Hull and the County of the East Riding of Yorkshire
HM Prison & Probation Service
Concerns summary (AI summary) A lack of liaison between prison and community psychiatric services for released prisoners with ongoing mental health issues, especially when geographically distant, creates risks for continuity of care.
Action Taken (AI summary) HMPPS has Regional Health & Justice Teams to improve integrated health services and a central Deaths Under Supervision Team to improve liaison between prison and community teams; learning from the death will be shared across HMPPS regions. HMPPS has Regional Health & Justice Teams to improve integrated health services and a central Deaths Under Supervision Team to improve liaison between prison and community teams; learning from the death will be shared across HMPPS regions.
Ann Laskowsky
All Responded
2025-0502 7 Oct 2025 West Yorkshire Western
National College of Policing National Police Chiefs Council
Concerns summary (AI summary) Inadequate first aid training for police officers in assessing patient conditions and poor awareness of a dedicated medical advice line led to a failure to recognise severe medical needs.
Action Planned (AI summary) The College of Policing will formally raise the case of Ms. Laskowsky at the next meeting of the NPCC First Aid Forum on 4 December 2025, to ensure that national learning is disseminated and embedded. They will produce national learning summaries and practice notes, update Authorised Professional Practice (APP) and training materials, and engage with force training leads and clinical governance advisors. West Yorkshire Police has posted an intranet briefing reminding staff about the YAS Partner Triage Line, included details in operational briefings, updated training and guidance material, and tasked the Right Care Right Person team with monitoring its usage. First Aid trainers will also remind officers of the YAS Partner Triage Line during annual training. The NPCC has recommended that West Yorkshire Police implement clinical governance arrangements consistent with NPCC guidance and has offered support in implementing this. They confirm that assessment of breathing and responsiveness levels are mandated in Learning Outcome 1.3. of Police First Aid Learning Programme.
Amanda Wood
All Responded
2025-0495 7 Oct 2025 Manchester South
Chief Executive, Tameside and Glossop I…
Concerns summary (AI summary) No sepsis screen was performed before discharge from the Emergency Department, indicating a failure in early identification and treatment of sepsis.
Action Taken (AI summary) Following an audit that identified documentation challenges, the Trust has implemented a new patient safety checklist, revised matrons' walk-arounds, redesigned the documentation audit process, and placed documentation reminders on nursing computers.
Imogen Nunn Prevention of future deaths report
Partially Responded
2025-0494 7 Oct 2025 West Sussex, Brighton and Hove
Cabinet Office, 1 Horse Guards Road, Lo… Minister of State for Education, Depart… Minister of State, Minister for Social … +1 more
Concerns summary (AI summary) A national shortage and lack of regulation for British Sign Language interpreters, alongside procurement issues and few BSL-proficient clinicians, create significant risks for deaf mental health patients.
Action Planned (AI summary) The Minister for Women and Equalities will raise concerns regarding procurement practices and the status of British Sign Language (BSL) interpreters with the BSL Advisory Board, asking them to work with NRCPD to consider ways to improve the profession.
Steven Turzynski
All Responded
2025-0492 6 Oct 2025 Gwent
Aneurin Bevan University Health Board Velindre University Nhs Trust
Concerns summary (AI summary) Inadequate communication between dietetic teams and insufficient monitoring of telephone-based nutritional assessments for cancer patients led to poor nutritional status and potentially earlier death.
Action Taken (AI summary) The Trust has undertaken a review of practice and implemented actions including developing a Standard Operating Procedure (SOP) to ensure standards/guidance are set for dietitians to consider when making clinical decisions regarding telephone review and face to face sessions and an audit of the SOP once implemented. The Health Board has implemented a strengthened governance framework dedicated to nutrition and hydration, including a Strategic Nutrition and Hydration Group, supported by two operational sub-groups and is working with VUHNHST to ensure consistent standards when providing dietetic care.
Beatrice Smith
All Responded
2025-0493 2 Oct 2025 Cumbria
Chief Executive Officer, Harbour Health…
Concerns summary (AI summary) No effective internal investigation was conducted after the death, missing learning opportunities. Staff also received no additional training or guidance, risking a repeat of inadequate practices.
Action Taken (AI summary) Harbour Healthcare completed a Serious Untoward Incident Root Cause Analysis, reviewed and updated several policies and procedures related to safeguarding, wound care, infection control, sepsis awareness, and person-centered care and introduced a Coroners Learning Forum to share outcomes from Coroners Courts and serious incidents. The homes will also transition to electronic care plans in Jan 2026.
Georgia Barter
All Responded
2025-0491 2 Oct 2025 East London
[REDACTED] Secretary of State for the H…
Concerns summary (AI summary) Frontline police officers face difficulty accessing the Police National Database for domestic abuse history across different force areas, hindering proactive identification and intervention for victims.
Noted (AI summary) The Home Office describes the Police National Database and its use, noting it is a top priority to tackle violence against women and girls and highlighting the new National Policing Centre for VAWG and Public Protection.
Milos Jankovic
All Responded
2025-0490 1 Oct 2025 East London
Digital Health & Care Wales [REDACTED] Chief Executive of Digital H… Minister for Health and Social Services…
Concerns summary (AI summary) Inadequate follow-up for Barrett’s oesophagus in primary care, including a lack of routine recall and prompts for GPs to consider endoscopy, is leading to missed surveillance and preventable cancers.
Disputed (AI summary) The Cabinet Secretary disagrees that GPs should be engaged in recalling individuals or that their clinical record systems should be amended to include prompts to recommend surveillance and suggests the health board should investigate the surveillance waiting list management.
Susan Barrett
All Responded
2025-0590 29 Sep 2025 Essex
East Suffolk and North Essex NHS Founda…
Concerns summary (AI summary) Serious concerns exist regarding the absence of embedded Tissue Viability Nurses and a Tissue Viability Service in community hospitals, leading to inadequate care for pressure ulcers and an increased risk of future deaths.
Action Planned (AI summary) The Trust has confirmed funding for a 0.6wte Band 6 Tissue Viability CNS as a substantive post and is actively recruiting for the role to embed a TVS across community hospital sites.
Naomi Aylott
All Responded
2025-0522 29 Sep 2025 Hampshire, Portsmouth and Southampton
Hampshire and Isle of Wight Healthcare
Concerns summary (AI summary) The patient received no face-to-face care due to geographical distance, and the CMHT had inadequate risk assessment training, auditing, and family involvement in remote care.
Action Taken (AI summary) The Trust is reviewing its community mental health team structure, improving access to face-to-face appointments, developing new systems for carers, and commissioning an independent audit regarding carer engagement and has remedied the data issue with the information now captured on their data insights visualisation platform.
Mohammad Asghar
All Responded
2025-0489 29 Sep 2025 East London
[REDACTED] , Chief Executive Officer, B…
Concerns summary (AI summary) The Trust's governance failed to investigate a serious incident, despite multiple triggers and court orders, revealing a misunderstanding of patient safety guidelines and an inability to learn from adverse events.
Action Planned (AI summary) Barts Health acknowledges failures in governance and is commissioning an Independent Review of governance processes related to Patient Safety Incident Response Framework (PSIRF), including decision-making at Patient Safety Incident Review Meetings (PSIRM).
Jake Girton
All Responded
2025-0488 29 Sep 2025 East London
[REDACTED], The Commissioner of Police …
Concerns summary (AI summary) Police failed to inform the hospital of a patient's release from custody, hindering mental health support efforts. The Metropolitan Police Service also showed no evidence of identifying shortcomings or implementing remediation.
Disputed (AI summary) The MPS expresses condolences and acknowledges the concerns. However, they dispute the coroner's view that the failure to update the facility was a conduct/performance/learning matter, stating that the DSI review was appropriate.
Richard Ellis
All Responded
2025-0483 26 Sep 2025 West Sussex, Brighton and Hove
Department for Transport, Great Minster…
Concerns summary (AI summary) There are no legal requirements for the servicing and maintenance of agricultural tractors, leaving safety dependent solely on owner discretion and posing a risk on public roads.
Action Planned (AI summary) The Department of Transport will investigate how best to raise awareness of DVSA’s guidance on maintaining roadworthiness and consider publishing additional guidance on agricultural vehicle maintenance, including for vehicles operated solely on private land.
Catherine Moore
No Identified Response
2025-0486 25 Sep 2025 Suffolk
Secretary of State for Defence
Concerns summary (AI summary) The MOD's vehicle maintenance system (JAMES) is complex, lacks audit capabilities, and has no formal processes for inspecting, testing, or providing feedback on repairs, risking vehicle safety.
Pamela Honeybone
All Responded
2025-0485 25 Sep 2025 North Yorkshire and York
York and Scarborough Teaching Hospitals…
Concerns summary (AI summary) Persistent failures in patient identification processes, including staff not checking identity and delayed recognition of errors, continue to pose a significant risk to patient safety across hospital sites.
Action Taken (AI summary) York & Scarborough Trust has reviewed and strengthened the Patient Identification process, is standardising the radiology transfer checklist, and has improved discrepancy reporting with Datix; staff have been reminded of this at meetings.
Zara Cheesman
All Responded
2025-0481 25 Sep 2025 Nottingham and Nottinghamshire
Chief Executive, East Midlands Ambulanc…
Concerns summary (AI summary) Emergency medical services lacked detailed understanding of child assessment issues, relied on incorrect physiological scoring, and had insufficient audit, monitoring, and professional development for staff on paediatric guidelines.
Action Taken (AI summary) East Midlands Ambulance Service has implemented several actions including reviewing clinical governance, appointing a lead for children and young people, strengthening systems for paediatric assessment, expanding the clinical audit programme, and prioritising education on safe conveyance decisions involving children and young people.
Steven Hart
All Responded
2025-0487 24 Sep 2025 Bedfordshire and Luton
Governor [REDACTED], HM Chief Inspector…
Concerns summary (AI summary) Systemic failings included an unmonitored ligature point in a 'safer cell,' inadequate communication of mental state risks during handovers, and observations not being carried out to standard, contributing to the death.
Action Taken (AI summary) HMPPS has implemented interim measures at HMP Bedford, including replacing ligature-resistant cell observation panels with lockable hatches. Handover procedures have been strengthened, and a robust quality assurance process introduced for ACCT observations, with additional training and support provided to staff.
Honoria Culshaw (2)
All Responded
2025-0480 24 Sep 2025 Manchester South
Lancashire Teaching Hospitals NHS Found…
Concerns summary (AI summary) A lack of information sharing regarding positive bacterial swab results from a pacemaker wound potentially delayed necessary extraction, contributing to prolonged infection.
Action Planned (AI summary) Lancashire Teaching Hospitals NHS Foundation Trust will implement a 'wound swab' document to ensure that wound swab results are reviewed and communicated as part of the pre-operative process, and have an action plan to adhere to international guidelines regarding infection signs.
Honoria Culshaw (1)
All Responded
2025-0479 24 Sep 2025 Manchester South
Manchester University NHS Foundation Tr…
Concerns summary (AI summary) Critical information regarding the need for pacemaker extraction was not adequately communicated between specialist and local hospitals, nor to the patient's GP, delaying essential treatment for infection.
Action Planned (AI summary) Manchester University NHS Foundation Trust will train Cardiology Residents on using the HIVE system to send discharge letters to relevant healthcare providers and create tip sheets and video guides for cardiology teams, which will be shared across the Trust.
Mark Smith
All Responded
2025-0478 24 Sep 2025 Essex
Addison House Surgery
Concerns summary (AI summary) The GP practice lacked a system or policy to ensure appropriate medication reviews for vulnerable patients with addiction or self-harm history, risking stockpiling and misuse of prescribed drugs.
Action Taken (AI summary) Addison House Health Centre has reviewed and updated its prescribing policy, enhanced IT system alerts related to self-harm risk, and is restricting repeat medications for high-risk patients; these changes have been escalated to the ICB.