Discriminatory media reporting oversight
Lack of adequate powers for a regulatory body to intervene in cases of allegedly discriminatory reporting by the press.
148 items
5 sources
1 inquiry
Source spread
Where this theme appears
Discriminatory media reporting oversight has been flagged across 5 independent accountability sources:
27 inquiry recs
59 committee recs
2 IMB recs
7 PHSO decisions
53 LGO/SPSO decisions
When the same issue appears across inquiries, coroner reports, and regulators independently, it indicates a recurring issue across the public record.
Browse by source
Source-grouped records are useful for tracing where a concern came from. Large sections show the 50 strongest matches for that source; counts still show the full theme total.
Inquiry Recommendations (27)
L38 — Discriminatory Reporting Powers
Recommendation: In conjunction with Recommendation 11 above, consideration should also be given to Code amendments which, while fully protecting freedom of speech and the freedom of the press, would equip that body with the power to intervene in cases of allegedly …
Gov response: The Prime Minister stated on 29 November 2012 that he accepted "the principles that Lord Justice Leveson has laid out" for independent self-regulation, including "an independent board, a standards code, an arbitration service and the …
Accepted in Part
L40 — Public Advice and Warning Service
Recommendation: A new regulatory body should continue to provide advice to the public in relation to issues concerning the press and the Code along with a service to warn the press, and other relevant parties such as broadcasters and press photographers, …
Gov response: The Prime Minister stated on 29 November 2012 that he accepted "the principles that Lord Justice Leveson has laid out" for independent self-regulation, including "an independent board, a standards code, an arbitration service and the …
Accepted in Part
L74 — Qualified One Way Costs Shifting
Recommendation: In the absence of the provision of an approved mechanism for dispute resolution, available through an independent regulator without cost to the complainant, together with an adjustment to the Civil Procedure Rules to require or permit the court take account …
Gov response: This recommendation was not implemented. The government did not formally respond to civil justice recommendations in the Prime Minister's statement of 29 November 2012. Section 40 of the Crime and Courts Act 2013, which would …
Not Accepted
L73 — Civil Procedure Rules on Costs
Recommendation: The Civil Procedure Rules should be amended to require the court, when considering the appropriate order for costs at the conclusion of proceedings, to take into account the availability of an arbitral system set up by an independent regulator itself …
Gov response: This recommendation was not implemented. The government did not formally respond to civil justice recommendations in the Prime Minister's statement of 29 November 2012. Section 40 of the Crime and Courts Act 2013, which would …
Not Accepted
L72 — Exemplary Damages for Media Torts
Recommendation: Exemplary damages (whether so described or renamed as punitive damages) should be available for actions for breach of privacy, breach of confidence and similar media torts, as well as for libel and slander. The application to a defendant of any …
Gov response: Sections 34-42 of the Crime and Courts Act 2013 were commenced on 3 November 2015, providing for exemplary damages against publishers not belonging to a recognised regulatory body. However, the practical effect is limited because …
Accepted
L71 — Aggravated and Exemplary Damages
Recommendation: The Report of the Law Commission on Aggravated, Exemplary and Restitutionary Damages should be adopted in relation to its recommendations that legislation should provide that: (a) aggravated damages should only be awarded to compensate for mental distress and should have …
Gov response: This recommendation was not implemented. The government did not formally respond to civil justice recommendations in the Prime Minister's statement of 29 November 2012. Section 40 of the Crime and Courts Act 2013, which would …
Not Accepted
L70 — Civil Justice Council Damages Review
Recommendation: The Civil Justice Council should consider the level of damages in privacy, breach of confidence and data protection cases, being prepared to take evidence (from the Information Commissioner, the media and others) and thereafter to make recommendations on the appropriate …
Gov response: This recommendation was not implemented. The government did not formally respond to civil justice recommendations in the Prime Minister's statement of 29 November 2012. Section 40 of the Crime and Courts Act 2013, which would …
Not Accepted
L69 — Review of Damages for Media Torts
Recommendation: There should be a review of damages generally available for breach of data protection, privacy, breach of confidence or any other media-related torts, to ensure proportionate compensation including for non-pecuniary loss (all referable to the duration, extent and gravity of …
Gov response: Court awards for privacy and data protection breaches have increased through case law since Leveson (notably Gulati v MGN 2015). However, the formal review of damages that Leveson recommended was not conducted. No specific government …
Accepted in Part
L68 — PACE Amendments Consideration
Recommendation: The Home Office should consider and, if necessary, consult upon: (a) whether paragraph 2(b) of Schedule 1 to the Police and Criminal Evidence Act 1984 (PACE) should be repealed; (b) whether PACE should be amended to provide a definition of …
Gov response: This recommendation was not implemented. The government did not formally respond to civil justice recommendations in the Prime Minister's statement of 29 November 2012. Section 40 of the Crime and Courts Act 2013, which would …
Not Accepted
L67 — Sentencing Guidelines for Data Offences
Recommendation: On the basis that the provisions of s77-78 of the Criminal Justice and Immigration Act 2008 are brought into effect, so that increased sentencing powers are available for breaches of s55 of the Data Protection Act 1998, the Secretary of …
Gov response: This recommendation was not implemented. The government did not formally respond to civil justice recommendations in the Prime Minister's statement of 29 November 2012. Section 40 of the Crime and Courts Act 2013, which would …
Not Accepted
L66 — ICO Organisation Review
Recommendation: The Information Commissioner's Office should take the opportunity to review its organisation and decision-making processes to ensure that large-scale issues, with both strategic and operational dimensions (including the relationship between the culture, practices and ethics of the press in relation …
Gov response: The Prime Minister did not specifically address ICO operational recommendations in his 29 November 2012 statement. The Data Protection Act 2018 (Section 124) required the ICO to produce a data protection and journalism code of …
Accepted in Part
L65 — ICO Specialist Knowledge Review
Recommendation: The Information Commissioner's Office should take the opportunity to review the availability to it of specialist legal and practical knowledge of the application of the data protection regime to the press, and to any extent necessary address it.
Gov response: The Prime Minister did not specifically address ICO operational recommendations in his 29 November 2012 statement. The Data Protection Act 2018 (Section 124) required the ICO to produce a data protection and journalism code of …
Accepted in Part
L64 — ICO Engage with Metropolitan Police
Recommendation: The Information Commissioner's Office should take immediate steps to engage with the Metropolitan Police on the preparation of a long-term strategy in relation to alleged media crime with a view to ensuring that the Office is well placed to fulfil …
Gov response: The Prime Minister did not specifically address ICO operational recommendations in his 29 November 2012 statement. The Data Protection Act 2018 (Section 124) required the ICO to produce a data protection and journalism code of …
Accepted in Part
L63 — ICO Adopt DPP Guidelines
Recommendation: The Information Commissioner's Office should immediately adopt the Guidelines for Prosecutors on assessing the public interest in cases affecting the media, issued by the Director of Public Prosecutions in September 2012.
Gov response: The Prime Minister did not specifically address ICO operational recommendations in his 29 November 2012 statement. The Data Protection Act 2018 (Section 124) required the ICO to produce a data protection and journalism code of …
Accepted in Part
L62 — ICO Annual Report on Press
Recommendation: The Information Commissioner's Office, in the Annual Report to Parliament which it is required to make by virtue of section 52(1) of the Act, should include regular updates on the effectiveness of the foregoing measures, and on the culture, practices …
Gov response: The Prime Minister did not specifically address ICO operational recommendations in his 29 November 2012 statement. The Data Protection Act 2018 (Section 124) required the ICO to produce a data protection and journalism code of …
Accepted in Part
L61 — ICO Advice for Data Subjects
Recommendation: In particular, the Information Commissioner's Office should take immediate steps to publish advice aimed at individuals (data subjects) concerned that their data have or may have been processed by the press unlawfully or otherwise than in accordance with good practice.
Gov response: The Prime Minister did not specifically address ICO operational recommendations in his 29 November 2012 statement. The Data Protection Act 2018 (Section 124) required the ICO to produce a data protection and journalism code of …
Accepted in Part
L60 — ICO Public Guidance
Recommendation: The Information Commissioner's Office should take steps to prepare and issue guidance to the public on their individual rights in relation to the obtaining and use by the press of their personal data, and how to exercise those rights.
Gov response: The Prime Minister did not specifically address ICO operational recommendations in his 29 November 2012 statement. The Data Protection Act 2018 (Section 124) required the ICO to produce a data protection and journalism code of …
Accepted in Part
L59 — ICO Good Practice Guidelines
Recommendation: In discharge of its functions and duties to promote good practice in areas of public concern, the Information Commissioner's Office should take immediate steps, in consultation with the industry, to prepare and issue comprehensive good practice guidelines and advice on …
Gov response: The Prime Minister did not specifically address ICO operational recommendations in his 29 November 2012 statement. The Data Protection Act 2018 (Section 124) required the ICO to produce a data protection and journalism code of …
Accepted in Part
L58 — ICO Policy on Press Regulation
Recommendation: The Information Commissioner's Office should take immediate steps to prepare, adopt and publish a policy on the exercise of its formal regulatory functions in order to ensure that the press complies with the legal requirements of the data protection regime.
Gov response: The Prime Minister did not specifically address ICO operational recommendations in his 29 November 2012 statement. The Data Protection Act 2018 (Section 124) required the ICO to produce a data protection and journalism code of …
Accepted in Part
L56 — ICO Consult with CPS
Recommendation: A new duty should be introduced (whether formal or informal) for the Information Commissioner's Office to consult with the Crown Prosecution Service in relation to the exercise of its powers to undertake criminal proceedings.
Gov response: The Prime Minister stated on 29 November 2012 that data protection proposals required careful consideration. The Data Protection Act 2018 included some provisions implementing Leveson recommendations on data protection and journalism. Source: https://www.gov.uk/government/speeches/david-cameron-statement-in-response-to-the-leveson-inquiry-report
Accepted in Part
L55 — ICO Prosecution Powers Extension
Recommendation: The prosecution powers of the Information Commissioner should be extended to include any offence which also constitutes a breach of the data protection principles.
Gov response: The Prime Minister stated on 29 November 2012: "I am instinctively concerned about this proposal. There is a real danger of this recommendation being used to curb freedom of the press. We need to consider …
Not Accepted
L54 — Bring into Force Section 55 Penalties
Recommendation: The necessary steps should be taken to bring into force the amendments made to section 55 of the Data Protection Act 1998 by section 77 of the Criminal Justice and Immigration Act 2008 (increase of sentence maxima) to the extent …
Gov response: The Prime Minister stated on 29 November 2012: "I am instinctively concerned about this proposal. There is a real danger of this recommendation being used to curb freedom of the press. We need to consider …
Not Accepted
L53 — ICO Regard for Regulatory Membership
Recommendation: Specific provision should be made to the effect that, in considering the exercise of any of its powers in relation to the media or other publishers, the Information Commissioner's Office must have regard to the application to a data controller …
Gov response: The Prime Minister stated on 29 November 2012: "I am instinctively concerned about this proposal. There is a real danger of this recommendation being used to curb freedom of the press. We need to consider …
Not Accepted
L52 — ICO Balance of Public Interest
Recommendation: In conjunction with the repeal of those procedural provisions, consideration should be given to the desirability of including in the Data Protection Act 1998 a provision to the effect that, in considering the exercise of any powers in relation to …
Gov response: The Prime Minister stated on 29 November 2012 that data protection proposals required careful consideration. The Data Protection Act 2018 included some provisions implementing Leveson recommendations on data protection and journalism. Source: https://www.gov.uk/government/speeches/david-cameron-statement-in-response-to-the-leveson-inquiry-report
Accepted in Part
L51 — Repeal Procedural Provisions
Recommendation: The procedural provisions of the Data Protection Act 1998 with special application to journalism in: (a) section 32(4) and (5) (b) sections 44 to 46 inclusive should be repealed.
Gov response: The Prime Minister stated on 29 November 2012: "I am instinctively concerned about this proposal. There is a real danger of this recommendation being used to curb freedom of the press. We need to consider …
Not Accepted
L17 — No Prior Restraint Power
Recommendation: The Board should not have the power to prevent publication of any material, by anyone, at any time although (in its discretion) it should be able to offer a service of advice to editors of subscribing publications relating to code …
Gov response: The Prime Minister stated on 29 November 2012 that he accepted "the principles that Lord Justice Leveson has laid out" for independent self-regulation, including "an independent board, a standards code, an arbitration service and the …
Accepted in Part
L16 — Apology Placement Power
Recommendation: The power to direct the nature, extent and placement of apologies should lie with the Board.
Gov response: The Prime Minister stated on 29 November 2012 that he accepted "the principles that Lord Justice Leveson has laid out" for independent self-regulation, including "an independent board, a standards code, an arbitration service and the …
Accepted in Part
Committee Recommendations (59) — showing 50 strongest matches
#12 — Mandate Editors’ Code of Practice Committee to include age in clause 12.
Recommendation: The justification of the omission of age from clause 12, set out in the Editors’ Codebook, that journalists must be free to comment on public figures who are “past their prime” is itself overtly ageist. We recommend the Editors’ Code …
Gov response: IPSO was glad to be able to offer evidence to the committee during its inquiry and inform the course of its work. I am writing to respond to paragraph 49 of the report, a recommendation …
Not Addressed
#3 — Editor's Code of Practice inadequately protects older people from age discrimination.
Recommendation: The Editor’s Code of Practice must balance the rights of individuals to protection from discrimination with freedom of expression in the press. The complete omission of age from clause 12 on discrimination gets this balance wrong, leaving older people unprotected …
Gov response: IPSO was glad to be able to offer evidence to the committee during its inquiry and inform the course of its work. I am writing to respond to paragraph 49 of the report, a recommendation …
Not Addressed
#1 — Require Ofcom and ASA to introduce specific rules against ageist stereotyping in media.
Recommendation: There is clear evidence that ageist stereotyping, including portrayals of older people as frail, helpless or incompetent, or conversely as wealth- hoarding “boomers”, is highly prevalent across all media in the UK and that this is a significant contributory factor …
Gov response: There is clear evidence that ageist stereotyping, including portrayals of older people as frail, helpless or incompetent, or conversely as wealth- hoarding “boomers”, is highly prevalent across all media in the UK and that this …
Not Addressed
#29 — High anti-Muslim abuse in schools shows unmet need for education and inclusive environments.
Recommendation: Schools have a vital role in tackling anti-Muslim abuse. First, through education on Muslim culture and heritage and the positive role Muslim communities have played in shaping the multicultural Britain that exists today, and providing challenge to distorted narratives of …
Gov response: 80. Muslim students and staff should be able to receive an education without the threat of harassment or racial abuse, and we welcome the Committee’s recommendation here. There is no place for hate or prejudice …
No Published Response
#23 — Publish new hate crime action plan focused on tackling intersectional abuse of Muslim women.
Recommendation: The Government should publish a new hate crime action plan with a dedicated focus on tackling the intersectional abuse of Muslim women. This plan should include mechanisms on how to increase reporting and guidance on how public services should respond …
Gov response: 63. The recently published Protecting What Matters outlines the Government’s approach to improving social cohesion based on three key pillars: confident communities, focusing on pride in place and community initiatives; cohesive communities, focusing on integration …
No Published Response
#12 — Muslim women encounter significant barriers and discrimination in employment and career progression.
Recommendation: Muslim women face barriers in accessing employment, recruitment and career progression and face microaggressions and discrimination in the workplace. While it would be wrong to suggest that discrimination is the sole explanation, its prevalence needs to be addressed. (Conclusion, Paragraph …
Gov response: 41. We welcome the Committee’s attention to people who have experienced discrimination due to a combination of protected characteristics and share the view that this is unacceptable. 42. The UK has a strong history of …
No Published Response
#4 — Encourage media organisations to include diverse Muslim women's voices and ensure off-screen diversity.
Recommendation: Media organisations should seek to include more Muslim women’s voices to provide diverse perspectives and to challenge the pervasive and harmful stereotypes that are damaging British values of tolerance and respect of those with different faiths and beliefs. Diversity off …
Gov response: 19. The UK media plays a vital role in our society and therefore has an important responsibility to shape our values around tolerance and respect of those with different faiths and beliefs. We agree with …
No Published Response
#3 — Challenge inaccurate media representations and false online narratives of Muslim women robustly.
Recommendation: There needs to be a cultural shift in how Muslim women are portrayed in the media and online. Inaccurate representations and false media narratives should be challenged robustly, including by press regulators and Ofcom. (Conclusion, Paragraph 37)
Gov response: 19. The UK media plays a vital role in our society and therefore has an important responsibility to shape our values around tolerance and respect of those with different faiths and beliefs. We agree with …
No Published Response
#2 — Media stereotyping of Muslim women normalises discrimination and impedes their societal participation.
Recommendation: The role of the media and public figures should not be understated. Persistent stereotyping of Muslim women as oppressed, a symbol of extremism or just fundamentally ‘different’, has a normalising effect, increasing the risk of discrimination, harassment and abuse. It …
Gov response: 19. The UK media plays a vital role in our society and therefore has an important responsibility to shape our values around tolerance and respect of those with different faiths and beliefs. We agree with …
No Published Response
#1 — Muslim women experience increasing, gendered, and intersectional abuse and discrimination in the UK.
Recommendation: Muslims in the UK face increasing levels of online, verbal, and physical abuse and discrimination. Muslim women are disproportionately likely to face such abuse and experience it in ways that are specifically gendered and often linked to their race and/or …
Gov response: 1. The Government welcomes the Women and Equalities Committee’s inquiry into Gendered Islamophobia and the resulting report, published on 30 January 2026, exploring the discrimination, harassment and abuse Muslim women presently face. We are grateful …
No Published Response
#32 — Set out proposals to strengthen mental health system accountability, including Race Equality Framework implementation.
Recommendation: The sector has called for a Mental Health Commissioner to address concerns about a lack of accountability across the mental health system. The Government has said it does not want to take this approach. We ask it to set out …
No Published Response
#4 — Stigma and discrimination undermine equitable and culturally appropriate mental health services
Recommendation: Experiences of stigma, discrimination, and lack of culturally appropriate or personalised support were frequently reported, particularly by racialised communities, neurodivergent individuals, and those with disabilities. 74 Where care was described as high-quality, it was inclusive, responsive, and tailored to individual …
No Published Response
#10 —
Recommendation: Fundraising is extremely important to many international aid organisations, but public appeals that depict the communities they serve as helpless and needy strip those communities of their dignity. They contribute to the narrative that the countries where they work are …
Gov response: Much of our work is focussed on changing attitudes towards development with the aim of facilitating positive and lasting change in low-income countries, while promoting UK interests. We are committed to dismantling harmful narratives, swaying …
Accepted
#6 — Press Israeli counterparts to restore journalist access and lift media bans in Gaza.
Recommendation: The Committee condemns the killing of over 186 Palestinian journalists in Gaza and reiterates that Israel has a responsibility not to target journalists, who are protected under international law. While Israel has suggested that many of these may have been …
Gov response: The Government agrees with this recommendation. We urge Israel to allow immediate independent foreign media access and afford protection for journalists operating in Gaza. Journalists and media workers play an essential role in putting the …
Accepted
#5 — Israeli Government's refusal of media access to Gaza breaches international norms.
Recommendation: The Israeli Government’s refusal to allow media access to Gaza to report on the war is a breach of internationally recognised norms. Journalists’ work will be crucial as an informational basis for any long-term findings regarding the legality of the …
Gov response: The Government agrees with this recommendation. We urge Israel to allow immediate independent foreign media access and afford protection for journalists operating in Gaza. Journalists and media workers play an essential role in putting the …
Accepted
#2 —
Recommendation: The rise of online abuse and harassment of female parliamentary candidates and MPs, including rape and death threats, is intolerable. It is unacceptable that such behaviour has become commonplace and contributed to female MPs standing down at the last general …
No Published Response
#19 —
Recommendation: We recommend that the Government accepts the Law Commission’s proposals to extend the characteristics to which aggravated hate crime offences can apply, and to reform the motivation test for hate crimes to include prejudice as well as hostility; and that …
Gov response: We thank the Committee for its recommendation to scale up existing specialist teams and to ensure police officers are able to access the right training to identify offences and support victims of hate crime. We …
Not Addressed
#14 — Concerns regarding disjointed platform approaches and weakened content moderation policies.
Recommendation: We are concerned by disjointed approaches from platforms to false and harmful content; in particular by recent moves from X and Meta to water down their Terms of Service and approach to content moderation. While there are merits to crowd-sourcing …
Gov response: The government shares the Committee’s concerns regarding the amplification of misleading content online and agrees that more evidence is needed to assess the merits of different approaches to tackling misinformation. The government engages with social …
Not Addressed
#12 —
Recommendation: We were pleased to hear from companies who are committed to advertising their products by using real, honest images. However, a significant number of advertisers continue to rely heavily on image editing. It is clear that the constant bombardment of …
Gov response: It is not the government’s current intention to legislate on altered images in advertising. We want to make sure that any government intervention on body image makes a real and positive difference. At present, there …
Not Addressed
#8 —
Recommendation: Weighing children in primary schools under the National Child Measurement Programme is likely to cause harm to children’s mental health and could hinder the development of a positive body image. This is particularly damaging for Black children who are more …
Gov response: Public Health England (PHE) has a rigorous approach to reviewing the National Child Measurement Programme (NCMP) on an annual basis, which includes extensive review of evidence and consultation with stakeholders including families, and healthcare professionals …
Not Addressed
#5 —
Recommendation: The current Obesity Strategy is at best ineffective and at worst perpetuating unhealthy behaviours. It is likely to be dangerous for those with negative body image, including those at risk of developing eating disorders. In the short term, we have …
Gov response: Obesity is a complex problem caused by many different factors to which there is no single solution. It is a leading cause of serious diseases such as type 2 diabetes, heart disease, some cancers7 and …
Not Addressed
#4 —
Recommendation: We are hugely saddened to hear of the number of people who have faced appearance and weight-based discrimination when accessing NHS services. There is no way to quantify the damage this has done to individuals’ mental and physical health. We …
Gov response: 4. Improving eating disorder services is a key priority for the government and a fundamental part of our commitment to improve mental health services. The Department has funded various studies through the National Institute for …
Under Consideration
#1 —
Recommendation: People face appearance-based discrimination on a daily basis, at work, in schools and in public spaces. Whilst we were disappointed not to hear from the Government Equalities Office on their assessment of appearance-based discrimination, we are pleased that the Government …
Gov response: 2. EHRC have responded directly to the Committee, a copy of their response is attached. How can we stop negative body image affecting our mental and physical Health?
Under Consideration
#3 —
Recommendation: We urge the Government to respond positively to the recommendations in the Report of the Joint Committee on the Draft Online Safety Bill, including those in paragraphs 127 and 136 relating to the Law Commission’s proposals for communications that contain …
No Published Response
#5 —
Recommendation: There is no evidence of the perpetrators of hate crime being drawn disproportionately from one community over another; rather, hate crime is a problem that manifests across both traditional communities and is the responsibility of all to tackle. It is, …
No Published Response
#5 —
Recommendation: We recognise that consolidation within the local news industry has ensured the survival of titles that otherwise would have closed. But we are concerned that some of the approaches of the largest publishers appear to be compromising the quality the …
Gov response: We have since discussed the Committee’s recommendation with the Charity Commission and note that there is limited evidence of widespread appetite among publishers for seeking charitable status, despite the awareness-raising work that has been done …
Under Consideration
#1 —
Recommendation: The causes of the appalling disparity in maternal deaths are multiple, complex and still not fully understood. Fixating on any one cause risks over-simplifying the problem and placing blame on the very women who are most at risk. Too many …
Gov response: 11. There are several organisations involved in undergraduate and postgraduate education across the various professions involved in this area of care. The healthcare regulators, the General Medical Council and the Nursing and Midwifery Council are …
Under Consideration
#33 —
Recommendation: The Government must recognise that accurate, impartial news is essential to the UK’s national security and overseas interests and should be treated by Government as a strategic national asset in an era of information warfare. At a time when the …
Response Pending
#32 —
Recommendation: The BBC World Service plays a critical role in providing life-saving information and updates during conflict and crisis, whilst leading the global fight against disinformation and promoting democratic values. Much of the evidence received by the Committee highlights the essential …
Response Pending
#31 —
Recommendation: To show its continued commitment to media freedoms, the Government should again provide to the Committee six-monthly updates, including an assessment of threats to media freedom and the UK’s response to foreign information manipulation and interference in priority regions. (Recommendation, …
Response Pending
#18 —
Recommendation: We support the proposals in the Law Commission’s hate crime review to extend aggravated hate crime offences across all characteristics protected under existing hate crime legislation, and to reform the ‘hostility’ motivation test to better reflect the nature of some …
Gov response: We thank the Committee for its recommendation to scale up existing specialist teams and to ensure police officers are able to access the right training to identify offences and support victims of hate crime. We …
Not Addressed
#18 — Refrain from using the term 'sex work' to recognise sexual exploitation's severity.
Recommendation: To ensure that the severity of sexual exploitation is recognised, the Home Office and law enforcement should refrain from using the term ‘sex work’.
Gov response: 19. A separate strategy for children is not required as all policy development considers the relevant needs of adults and children, including through associated law (Children Acts and Borders, Citizenship and Immigration Act 2009) and …
Under Consideration
#9 — Require the investigation to prioritise racial disparities and consider impact of funding cuts.
Recommendation: We recommend that addressing racial disparities in maternal outcomes is one of the investigation’s core aims, and that this features prominently in the terms of reference for the second stage. We recommend that the investigation aligns with the priorities outlined …
Gov response: This government has instructed the NHS to improve maternity services, as part of a drive to improve quality, as a priority in the Medium Term Planning Framework. Maternity funding has not been cut. The same …
Not Accepted
#8 — National investigation into maternity care presents a turning point for equitable services.
Recommendation: We hope that the national investigation will serve as a turning point for the country’s maternity services, and particularly the experience of Black women, by laying the foundation for a more transparent, accountable, and equitable maternity system. We will monitor …
Gov response: We agree that the development of a severe maternal morbidity indicator is critical to our work to tackle maternal inequalities - enabling us to better understand trends at pace, including at a local level, and …
Accepted
#7 — Progress on improving Black maternal health remains too slow despite multiple initiatives.
Recommendation: While there have been multiple initiatives aimed at improving Black maternal health, progress remains too slow. We welcome the announcement of a rapid national investigation into maternity and neonatal care and the Secretary of State’s commitment to inequality being an …
Gov response: We strongly agree with the committee that collecting robust, consistent and equity-focused data on ethnicity and maternal morbidity is essential to enable health services to monitor and improve their service delivery, thus guiding improvements in …
Accepted
#11 —
Recommendation: Whilst the Committee was pleased to see that TfL has taken steps to protect Londoners from advertisements that could promote body dissatisfaction and bolster diverse advertising on their network, we were disappointed it had not been fully evaluated to properly …
Gov response: As part of the Government’s Online Advertising Programme we will further engage with stakeholders such as TfL and the wider advertising ecosystem on this issue. We will provide the Committee with an update in November …
Not Addressed
#10 —
Recommendation: We commend the Government for launching a consultation on online advertising in the Spring and are encouraged that the ASA will be consulting on body image as well as racial stereotyping in 2021. We recommend that the Government works closely …
Gov response: We will continue to work with industry and the ASA, who held a public consultation on cosmetic interventions in 202029 and are following this up with a call for evidence on body image.30 Government will …
Not Addressed
#9 —
Recommendation: The Committee is disappointed about the lack of diversity in adverts both on and offline. We urgently want to see more companies advertising with real images of people from a diverse range of ethnicities, abilities, sexualities, genders, body shapes and …
Gov response: The ASA has a number of work streams that consider diversity in advertising and its impacts. One of these important strands is their work to review racial and ethnic stereotyping in advertising.28 The Government will …
Not Addressed
#3 —
Recommendation: Throughout our inquiry, we heard the perception that politics is often done “to” rather than “with” communities, and how the absence of representation of minority ethnic identities in political and public life has likely contributed to the lack of focus …
No Published Response
#7 —
Recommendation: The news media are vital stakeholders for major events, amplifying them at home and abroad and delivering greater value for money. Moreover, beyond this purely instrumentalist role, there is an intrinsic value to free and reliable reporting of major events. …
Gov response: The Government agrees that effective media coverage of major events is critical to their success, ensuring as broad an audience as possible. There is evidence to suggest that national pride is enhanced by positive and …
Partially Accepted
#14 —
Recommendation: Performance varied widely across services. Language services that became digital-only in 2022–23 saw overall audiences fall by 63% and their digital audiences by 39%, while services that closed either radio or TV but retained the other declined by less. Within …
Response Pending
#15 — Publish responses to commissioned reports on freedom of speech and community safety.
Recommendation: The Government has commissioned reports to increase the evidence base in the complex areas of law where the right to freedom of speech intersects with the need for all communities to feel safe as they go about their daily lives. …
Gov response: The Home Secretary welcomed the report by Dame Sara Khan and Sir Mark Rowley on the challenges of tackling extremism. We take this matter seriously and have strengthened our approach through: (1) Reinforcing the role …
Accepted
#14 — Set out timetable for publishing an updated government strategy for tackling hate crime.
Recommendation: The Government must set out in its response to our report when it intends to publish an updated strategy for tackling hate crime.
Gov response: This Government is clear that all forms of hate crime are completely unacceptable. We have a robust legislative framework to respond to hate crimes which target race, religion, sexual orientation, disability, and transgender identity. Whilst …
Not Accepted
#13 — Government's failure to publish updated hate crime strategy is unsatisfactory amid rising incidents.
Recommendation: We are seriously concerned about the rise in the number of reported hate crimes since 7 October 2023, as well as the further significant resource needed for the police to respond to them. It is unsatisfactory that the Government has …
Gov response: This Government is clear that all forms of hate crime are completely unacceptable. We have a robust legislative framework to respond to hate crimes which target race, religion, sexual orientation, disability, and transgender identity. Whilst …
Not Accepted
#2 —
Recommendation: The electorate can ask questions of candidates on issues affecting minority ethnic communities during the election campaign. The upcoming election provides more generally an opportunity for people from, or working with, minority ethnic communities to engage pro-actively to ensure their …
No Published Response
#5 —
Recommendation: Handled sensitively, major events can be an opportunity for communities to reflect on difficult subjects and grow from them. Organisers and stakeholders, including the media, should not shy away from interrogating potential fault lines, but carefully assess and manage cultural …
Gov response: The Government shares the Committee’s view that major events offer valuable opportunities to foster constructive dialogue on important issues, and can provide a focal point to consider social issues if handled sensitively. For instance, in …
Accepted
#2 —
Recommendation: It is staggering that so many people in England and Wales believe in the common law marriage myth. This misplaced belief in legal protections can have profound consequences for cohabiting partners—many of whom do not realise the reality of their …
Gov response: We partially accept this recommendation. The Government agrees that it is important to reach out to women in religious communities where religious-only (and non-legally binding) marriages are commonplace, to highlight the different consequences of having …
Partially Accepted
#7 —
Recommendation: The BBC told us the World Service trust score remained broadly stable at about 78% over the period 2021 to 2025, while reported trust in the Chinese state broadcaster rose from 62% to 70% and in the Russian state broadcaster …
Response Pending
#9 — Introduce a statutory definition for honour-based abuse with accompanying multi-agency guidance
Recommendation: The Government should introduce a statutory definition of honour-based abuse. It should consult a wide range of experts, specialist by-and-for services and survivors of honour-based abuse on framing the definition using the existing Crown Prosecution Service definition as a starting …
Gov response: The Government recognises the importance of ensuring that professionals recognise and understand HBA. There is a clear non-statutory definition which both the Home Office and the CPS already use: “an incident or crime involving violence, …
Not Accepted
#8 — Lack of a statutory definition for honour-based abuse hinders understanding and justice
Recommendation: In order to tackle so-called honour-based abuse effectively, it is crucial there is shared understanding of it across all agencies. The introduction of a statutory definition of honour-based abuse would contribute to social and professional understanding, help to improve data …
Gov response: The Government is grateful to HBA charities for the vital work they do. We understand the particular difficulties faced by HBA charities in bidding for funding, so we have sought to make it easier for …
Under Consideration
IMB Recommendations (2)
Dovegate (2025)
Public perception of prisoners and prisons negatively impacts on prisoners ability to achieve acceptance back into civilian life upon release. This appears to be driven by the mass media: how does the Minister plan to showcase the positive results of prisoner outcomes to the general public?
Ministry of Justice
London STHF (2023)
We hope that BF has permanently addressed the situation where officers caused distress to detained people when conversing with each other in a language other than English, unknown to the detained person. The IMB identified two instances of this happening.
Other
PHSO Casework Decisions (7)
P-001157 — A medical practice in the Westminster area
Ms H complains about the actions of the reception staff at the GP Practice. She says a staff member referred to her as 'sir' and 'he' on several occasions, despite repeated requests for them to refer to her using female pronouns.
NHS in England
Upheld
Oct 2021
P-004617 — North Tees and Hartlepool NHS Foundation Trust
Mr Ali complains North Tees and Hartlepool NHS Foundation Trust (the Trust), did not provide pain medication or complete physical examinations when requested, when his wife gave birth on 17 February 2025. He also says the midwife’s behaviour was inappropriate with the lack of care given and racial comments made …
NHS in England
Not Upheld
Jan 2026
P-002057 — United Lincolnshire Hospitals NHS Trust
Ms A complains the Trust dismissed and incorrectly diagnosed her medical symptoms in August 2020, June 2021 and June 2022 because of her previous mental health issues.
NHS in England
Jun 2023
P-003892 — Walsall Healthcare NHS Trust
Mr F complains the Trust treated him badly because it put him first on the list for prostate surgery on 10 March 2020 and then, on the day of surgery, moved him to last on the list because he is living with HIV.
NHS in England
Upheld
Jul 2023
P-004718 — Tower Hamlets GP Care Group CIC
Mrs K complained about the quality of care her daughter received from Tower Hamlets GP Care Group CIC on 3 October 2023 as a transgender and transplant patient attending A&E.
NHS in England
Jan 2026
P-001993 — A practice in the Tower Hamlets area
Miss I complains about the six-week post-natal check-up she had at the Practice in March 2021. She complains a GP made rude and inappropriate comments while trying to take her blood pressure and questioned the ethnicity of her child.
NHS in England
May 2023
P-002338 — UK Visas and Immigration (UKVI)
Mr I complains about UKVI's refusal of a visitor visa for his girlfriend. He says the first application was rejected but it encouraged him to apply again. He complains he did this and the visa was refused again.
UK Government
Dec 2023
LGO / SPSO Decisions (53)
22-008-265 — City of Doncaster Council
Summary: We will not investigate this complaint that the Council has demonstrated discriminatory and transphobic behaviour. This is because we would not achieve anything significant by doing so.
LGO (Local Government & …
Education
Oct 2022
24-004-179 — East Hertfordshire District Council
Summary: Mx X complained about transphobia, misgendering and harassment by the Council’s civil enforcement officers (CEOs), and further misgendering when they appealed a Penalty Charge Notice (PCN). We found no fault with the way in which the Council investigated the actions of its CEOs. We found that Mx X was …
LGO (Local Government & …
Transport And Highways
Upheld
Nov 2024
20-011-920 — London Borough of Tower Hamlets
Summary: Mr D complains the Council’s policy on land charges searches discriminates against disabled people. There was fault in complaint handling for which the Council should apologise. I have found no evidence of fault in the other parts of Mr D’s complaint.
LGO (Local Government & …
Other Categories
Upheld
Jan 2022
24-001-122 — Coventry City Council
Summary: Mr X complained about the Council’s decision not to remove a flag displayed at a community centre which he says is discriminatory, and which he said caused him distress. We find the Council at fault for not considering relevant guidance as part of its decision. The Council has agreed …
LGO (Local Government & …
Other Categories
Upheld
Aug 2024
25-003-433 — Wiltshire Council
LGO (Local Government & …
Environment And Regulation
Not Upheld
PSOW-202208538 — Brackla Community Council
The Ombudsman’s office received a complaint that a Member (“the Member”) of Brackla Community Council (“the Community Council”) had breached the Code of Conduct. It was alleged that the Member had maliciously and deliberately tried to discredit another member (“the Complainant”), during a Community Council meeting that was attended by …
PSOW (Public Services Om…
Local Government
Jan 2025
21-018-598 — London Borough of Hackney
The complainant, whom I shall refer to as Mrs X, complained a councillor had breached the Elected Member Code of Conduct. Mrs X said the councillor had posted an unacceptable image on social media.
LGO (Local Government & …
Other Categories
Apr 2022
21-003-975 — Birmingham City Council
Summary: Miss X complained the Council took no action on anti-social behaviour and noise nuisance from a neighbour, despite officers witnessing the issues. Miss X said the Council discriminated against her and gave preferential treatment to her neighbour. We have not found fault in the Council’s investigation.
LGO (Local Government & …
Environment And Regulation
Not Upheld
Jul 2022
22-002-510 — London Borough of Barking & Dagenham
Summary: Mrs F complained the Council has failed to deal with, and respond to, her complaints of anti-social behaviour and noise nuisance issues from her neighbours. We find fault with how the Council handled Mrs F’s complaints and it failed to respond to her request to activate the community trigger …
LGO (Local Government & …
Environment And Regulation
Upheld
Nov 2022
24-004-119 — Thanet District Council
Summary: We will not investigate this complaint about racial discrimination and bullying. Some concerns raised by the complainant are raised too late and we have seen no reason why he could not have contacted us much sooner. Also, we will not investigate the complaint about the Council’s decision not to …
LGO (Local Government & …
Environment And Regulation
Jul 2024
23-009-398 — London Borough of Redbridge
Summary: Mrs B complained about the Council’s failure to act on noise nuisance and antisocial behaviour from her neighbour and complains the Council treated her differently to her neighbour and failed to consider her complaint properly. The Council did not follow its noise procedure on the first complaint from Mrs …
LGO (Local Government & …
Environment And Regulation
Upheld
Aug 2024
23-013-816 — Bristol City Council
Summary: There was no fault in how the Care Provider or the Council handled matters, when Miss B complained about the arrangements for her care, and that a carer had been racist, or when the Care Provider gave Miss B notice that it would stop providing her care.
LGO (Local Government & …
Adult Care Services
Not Upheld
Aug 2024
23-019-849 — Transport for London
Summary: We will not investigate this complaint about potential discrimination by Transport for London for allegedly prioritising digital payment methods which the complainant says are not accessible to all service users. This is because the evidence suggests that problems the complainant has experienced using alternative methods are irregular in frequency …
LGO (Local Government & …
Transport And Highways
Aug 2024
24-022-367 — City of York Council
Summary: We will not investigate this complaint that the Council racially discriminated against Mrs X. We cannot determine whether the Council has breached the Equality Act 2010 or determine whether the Council is liable for her financial losses. These are matters for the courts.
LGO (Local Government & …
Other Categories
Jun 2025
24-022-297 — Wakefield City Council
Summary: We will not investigate this complaint about the Council’s failure to investigate a complaint about racist and derogatory comments published on its website for a planning application. Further investigation will not lead to a different outcome.
LGO (Local Government & …
Planning
Jun 2025
25-004-945 — London Borough of Southwark
Summary: We will not investigate this complaint about an allegation of racial discrimination while Mr Y was at a leisure facility. This is because the Council have already investigated and responded and further investigation by us would not lead to a different outcome. Nor can we achieve the outcome Mr …
LGO (Local Government & …
Other Categories
Jun 2025
25-000-432 — Bristol City Council
Summary: We will not investigate Ms X’s complaint about the Council’s failure to take formal action against her landlord for harassment. There is insufficient evidence of fault to justify our involvement.
LGO (Local Government & …
Housing
Nov 2025
PSOW-202002418 — Rhondda Cynon Taf County Borough Council
The Ombudsman received a complaint that a Former Member of Rhondda Cynon Taf County Borough Council (“the Council”) and Llantwit Fardre Community Council (“the Community Council”) had breached the Code of Conduct for Members (“the Code”) in using the term “Pikies” during a community WhatsApp group discussion. The Ombudsman investigated …
PSOW (Public Services Om…
Local Government
Not Upheld
Jul 2021
PSOW-202002984 — Llantwit Fardre Community Council
The Ombudsman received a complaint that a Former Member of Rhondda Cynon Taf County Borough Council (“the Council”) and Llantwit Fardre Community Council (“the Community Council”) had breached the Code of Conduct for Members (“the Code”) in using the term “Pikies” during a community WhatsApp group discussion. The Ombudsman investigated …
PSOW (Public Services Om…
Local Government
Not Upheld
Jul 2021
PSOW-201906362 — Abertillery & Llanhilleth Community Council
The Ombudsman received a complaint that a Member (“the Member”) of Abertillery & Llanhilleth Community Council (“the Council”) had breached the Code of Conduct. It was alleged that the Member had shown a disregard for the principle of equality, by making comments about another member’s hearing impairment and deliberately making …
PSOW (Public Services Om…
Local Government
Aug 2021
PSOW-202000622 — Sully and Lavernock Community Council
The Ombudsman received a complaint from an employee of Sully and Lavernock Community Council (“the Council”) that a Member (“the Member”) of the Council had failed to observe the Code of Conduct for Members. It was alleged that, during an incident on a Council playing field concerning Council equipment, the …
PSOW (Public Services Om…
Local Government
Jul 2021
PSOW-202106365 — Ceredigion County Council
The Ombudsman received a self-referred complaint from a Member (“the Former Member”) of Ceredigion County Council (“the Council”), that they had breached the Council’s Code of Conduct for members. The Member said that during a discussion at a public Council meeting about Welsh Ambulance Service NHS Trust (“WAST”) provision in …
PSOW (Public Services Om…
Local Government
Not Upheld
Aug 2022
PSOW-202204616 — Bridgend County Borough Council
The Ombudsman received a complaint that a Member (“the Member”) of Bridgend Town Council (“the Council”) posted comments on social media that alleged impropriety on the part of members of the Council. The Ombudsman’s investigation considered whether the Member’s conduct may have breached paragraph 6(1)(a) of the Code of Conduct. …
PSOW (Public Services Om…
Local Government
Not Upheld
Aug 2023
PSOW-202201568 — Monmouthshire County Council
The Ombudsman received a complaint that a member (“the Member”) of Monmouthshire County Council (“the Council”) may have breached the Code of Conduct by the comments the Member made in a public Council meeting about a missing person. It was alleged that the comments were insensitive to the missing person’s …
PSOW (Public Services Om…
Local Government
Not Upheld
Oct 2023
PSOW-202403830/202402823 — Powys County Council & Welshpool Town Council
The Ombudsman received a complaint that a Member (“the Member”) of Welshpool Town Council (“the Town Council”) and Powys County Council (“the County Council) had breached the Code of Conduct. It was alleged that, when attending a County Council event, the Member had spoken in an insulting manner about the …
PSOW (Public Services Om…
Local Government
Not Upheld
Aug 2025
PSOW-202306423 — Abertillery & Llanhilleth Community Council
We received a complaint that a Member (“the Member”) of Abertillery & Llanhilleth Community Council (“the Council”) breached the Code of Conduct (“the Code”). The Complainant, a fellow councillor, was concerned about various contacts the Member had made with members of the community in which it was alleged that the …
PSOW (Public Services Om…
Local Government
Not Upheld
Aug 2025
PSOW-202207114 — Abertillery & Llanhilleth Community Council
The Ombudsman received a complaint that a Member (“the Member”) of Abertillery & Llanhilleth Community Council (“the Council”) had breached the Code of Conduct. It was alleged that the Member bullied and harassed officers of the Council by: Making false, unfounded and malicious complaints against the officers; Making false statements …
PSOW (Public Services Om…
Local Government
Not Upheld
Aug 2025
PSOW-202405515 — Powys County Council
The Ombudsman received a complaint that a Member (“the Member”) of Powys County Council (“the Council”) had breached the Code of Conduct (“the Code”). It was alleged that the Member made discriminatory comments directed towards the Complainant in a video that was published online. The investigation considered the following paragraphs …
PSOW (Public Services Om…
Local Government
Not Upheld
Mar 2025
21-000-286 — London Borough of Barnet
Summary: Ms X complains the Council has failed to take action in respect of her neighbour’s dog repeatedly fouling outside of her property. She says her neighbour’s conduct is racially motivated. We have found no evidence to suggest the Council has failed in meeting its duty to maintain the cleanliness …
LGO (Local Government & …
Environment And Regulation
Upheld
Feb 2022
21-015-650 — Havant Borough Council
Summary: We will not investigate this complaint that the Council discriminates against the complainant by allowing car meets to take place in its car parks without a licence. This is because there is no evidence of fault by the Council.
LGO (Local Government & …
Other Categories
Mar 2022
22-004-521 — London Borough of Richmond upon Thames
Summary: We will not investigate this complaint that the Council has not dealt effectively with complaints about noise nuisance due to the complainant’s ethnic identity and nationality. This is because there is insufficient evidence of fault to justify an investigation.
LGO (Local Government & …
Environment And Regulation
Jul 2022
22-011-765 — Bournemouth, Christchurch and Poole Council
Summary: We will not investigate Mr X’s complaint that the Council’s advert for a voluntary position excluded him as a white male and that its employment practices are discriminatory. There is no injustice to Mr X and we cannot lawfully investigate personnel matters.
LGO (Local Government & …
Other Categories
Dec 2022
24-002-899 — Southampton City Council
Summary: We will not investigate Mr X’s complaint that the Council has committed a hate crime/incident because it displayed a book entitled ‘God is Not a White Man’ at one of its libraries. We do not have the jurisdiction to investigate alleged criminal matters.
LGO (Local Government & …
Other Categories
Jun 2024
24-022-365 — North Yorkshire Council
Summary: We will not investigate this complaint that the Council racially discriminated against Mrs X. We cannot determine whether the Council has breached the Equality Act 2010 or determine whether the Council is liable for her financial losses. These are matters for the courts.
LGO (Local Government & …
Other Categories
May 2025
24-022-200 — Buckinghamshire Council
Summary: We will not investigate this complaint about the actions of the Council’s dog warden. This is because an investigation would not add to the one carried out by the Council.
LGO (Local Government & …
Environment And Regulation
Jun 2025
25-008-931 — Isle of Wight Council
Summary: We will not investigate this complaint about a Temporary Traffic Regulation Order Mrs X says discriminates against young people with disabilities. This is because we are unlikely to find fault with the Council’s decision-making process and only the courts can determine if the Council complied with its legal obligations.
LGO (Local Government & …
Transport And Highways
Sep 2025
24-014-528 — London Borough of Sutton
Summary: We will not investigate Mr X’s complaint about being issued a fixed penalty notice for fly-tipping. This is because Mr X can raise a defence against the issuing of the notice in court.
LGO (Local Government & …
Environment And Regulation
Dec 2024
24-015-278 — London Borough of Hillingdon
Summary: We will not investigate Mr X’s complaint about being issued a Fixed Penalty Notice for littering. This is because Mr X can raise a defence against the issuing of the notice in court.
LGO (Local Government & …
Environment And Regulation
Dec 2024
25-024-549 — London Borough of Southwark
LGO (Local Government & …
Environment And Regulation
25-015-524 — Derbyshire County Council
LGO (Local Government & …
Environment And Regulation
21-016-730 — Blackburn with Darwen Council
Summary: We will not investigate this complaint about the actions of a social housing landlord in a dispute between Mr X and his neighbour who is a tenant. We cannot investigate the actions of social housing landlords in the management of their estates. There is insufficient evidence of fault in …
LGO (Local Government & …
Environment And Regulation
Mar 2022
21-002-946 — London Borough of Redbridge
Summary: Mr X complains about the Council’s handling of concerns about anti-social behaviour and noise nuisance from a care home. We find fault with the Council for not taking all reasonable steps to investigate Mr X’s reports of alleged noise nuisance. We have made recommendations to remedy the injustice caused …
LGO (Local Government & …
Environment And Regulation
Upheld
Mar 2022
22-006-168 — Kingston Upon Hull City Council
Summary: We will not investigate Mrs B’s complaint about a theatre performance which used offensive language. This is because Mrs B has not suffered a significant injustice which would justify an investigation.
LGO (Local Government & …
Other Categories
Aug 2022
22-007-987 — Boston Borough Council
Summary: We will not investigate Mr X’s complaint about a Fixed Penalty Notice for fly tipping. This is because Mr X had the option to not pay the original fine and to challenge the matter in court. Mr X instead paid the fine. Mr X subsequently took the Council to …
LGO (Local Government & …
Environment And Regulation
Sep 2022
23-018-618 — Sandwell Metropolitan Borough Council
Summary: We will not investigate this complaint about the Council’s handling of Ms X’s complaints about her neighbours. This is because we are unlikely to find evidence of fault by the Council sufficient to warrant an investigation.
LGO (Local Government & …
Environment And Regulation
Apr 2024
23-018-716 — Blackburn with Darwen Council
Summary: Mr F complained that the Council had barred him and his wife from its markets. We found no fault.
LGO (Local Government & …
Other Categories
Not Upheld
Sep 2024
24-022-358 — London Borough of Brent
Summary: We will not investigate this complaint about trading standards because there is not enough evidence of fault to justify investigating.
LGO (Local Government & …
Environment And Regulation
May 2025
25-003-412 — Basildon Borough Council
Summary: We will not investigate Ms X’s complaint about the Council issuing her a Fixed Penalty Notice for fly tipping. This is because Ms X can raise a defence against the issuing of the notice in court if she believes it was wrongly issued.
LGO (Local Government & …
Environment And Regulation
Jul 2025
25-002-088 — Durham County Council
Summary: We will not investigate this complaint about the Council serving a community protection notice on Mr Y in 2024. This is because an investigation is unlikely to achieve a worthwhile outcome.
LGO (Local Government & …
Environment And Regulation
Jul 2025
25-000-532 — Birmingham City Council
Summary: We will not investigate Mr X’ss complaint about the Council’s officers using derogatory language. This is because there is not enough evidence of the Council causing personal injustice, it would be reasonable for Mr X to pursue a damages claim in court, and we cannot achieve the outcomes he …
LGO (Local Government & …
Housing
Aug 2025