2024

PFD Reports
Reports: 689 Areas: 67

98% response rate (above 63% average).

Clear 604 results
Tony Williams
All Responded
2024-0385 18 Jul 2024 Cheshire
Health and Safety Executive
Concerns summary (AI summary) There were no clear images in the guidance or support materials produced by HSE to assist drivers who load and unload bales, and the accident would not have occurred if Mr Williams had not unloaded with the overhang facing downhill.
Noted (AI summary) The HSE states that current guidance on safe stacking, loading, and unloading of bales is sufficient and does not require further images or supporting material, but they will keep the report on record for consideration when it is next reviewed.
Sasha Drysdale
All Responded
2024-0384 18 Jul 2024 Manchester South
Britannia Pharmaceutical Ltd Leyden Delta Ltd National Institute for Health and Care … +1 more
Concerns summary (AI summary) Further research is needed to confirm or refute whether Clozapine materially increases the risk of patients developing certain blood cancers, given international study suggestions.
Noted (AI summary) NICE acknowledges the concerns regarding clozapine and blood cancers but states that the MHRA is the responsible body for medicine regulation and safety. NICE welcomes any findings that may impact its current recommendations and advice. Viatris states its clozapine product is safe when used as prescribed and that ongoing monitoring shows no change in the benefit risk profile, so no action is proposed. Response contains no text. Response text consists only of A6 and A7.
Paul Roberts
All Responded
2024-0383 18 Jul 2024 North Wales (East & Central)
Betsi Cadwaladr University Health Board
Concerns summary (AI summary) The Health Board's investigations into care failings lack accountability for staff and suffer from incomprehensible delays in implementing identified actions, perpetuating ongoing risks to patient safety.
Action Taken (AI summary) BCUHB has implemented a new Integrated Concerns Policy with a clear framework for reporting and investigating incidents, rolled out in September 2024. The MHLD Learning and Action Group will review action plan progression, and audits will ensure divisions upload Learning and Improvement Plans to Datix.
Pauline Spedding
All Responded
2024-0382 17 Jul 2024 Norfolk
Department of Health and Social Care
Concerns summary (AI summary) Frequent patient transfers between overcrowded wards and the routine use of "escalation beds" in corridors led to breaks in care continuity and increased risk, highlighting systemic hospital capacity issues.
Action Taken (AI summary) Norfolk and Norwich University Hospitals NHS Foundation Trust (NNUH) has undertaken work to reduce patient moves during inpatient stays, strengthened processes for the use of escalation beds, and continues to review internal processes to minimize risk to patients. NNUH reviews patients with a length of stay of over 21 days weekly to facilitate safe and timely discharges.
David Almond
All Responded
2024-0381 17 Jul 2024 South Manchester
East Cheshire NHS Trust NHS England
Concerns summary (AI summary) Hospital doctors lacked access to crucial GP records for out-of-area patients due to IT system differences, and a practitioner failed to arrange appropriate follow-up despite the patient's history.
Action Planned (AI summary) NHS England highlights work to improve record-sharing through the National Care Records Service (NCRS) and Shared Care Records, which are being developed locally by Integrated Care Boards (ICBs) with plans for future interoperability across England. NHS England's Regulation 28 Working Group discusses all reports received to share learnings and identify emerging trends. East Cheshire NHS Trust has enabled access to GP records for the wider footprint of the trust. The trust will reinforce the importance of documenting family history and considering thrombophilia in management plans, share learning from the case via clinical bulletins and forums, and review ACP caseloads.
Barry Howard
All Responded
2024-0380 17 Jul 2024 Norfolk
Norfolk County Council
Concerns summary (AI summary) Inadequate and poorly placed warning signs for a flood-prone ford, coupled with insufficient and delayed road closure measures, failed to prevent incidents and posed a significant risk to road users.
Action Taken (AI summary) Norfolk County Council details actions taken following a fatal incident at a ford, including inspections of all fords in Norfolk, closure of additional fords, and installation of improved signage, and states that a review of longer-term options is underway. All fords have had a safety assessment, resulting in the temporary closure of two fords with further site-specific assessments ongoing.
Lorraine Procter
All Responded
2024-0378 17 Jul 2024 South Manchester
Department of Health and Social Care
Concerns summary (AI summary) Significant national backlogs for cardiology appointments cause patients to wait over 40 weeks, delaying specialist input and increasing the risk of complications and death.
Action Planned (AI summary) The Department of Health and Social Care aims to meet the NHS Constitutional standard of 92% of patients waiting no longer than 18 weeks from Referral to Treatment (RTT) by the end of parliament. NHS Greater Manchester is working to prevent CVD through the NHS GM CVD Prevention Plan.
George Dillon
All Responded
2024-0488 16 Jul 2024 Hampshire, Portsmouth and Southampton
Hampshire Constabulary National Police Chiefs’ Council
Concerns summary (AI summary) Police lacked adequate understanding, training, and procedures for responding to automated car crash alerts from electronic devices, leading to delayed response and potential risk to life.
Action Planned (AI summary) Hampshire and Isle of Wight Constabulary has updated guidance to operators regarding automated crash detection calls, requiring deployment of officers unless contact is quickly re-established and police are confirmed to be unnecessary. The National Police Chiefs Council (NPCC) will direct a task and finish group on 13th September 2024 to create an agreed national position in relation to automated calls. The 999/112 Liaison Committee will also update its Memorandum of Understanding (MOU) in relation to SOS-Alerts using UK GSM Networks.
Jessica de Souza
All Responded
2024-0407 16 Jul 2024 Surrey
BMJ Group National Institute for Health and Clini… Royal Pharmaceutical Society
Concerns summary (AI summary) Clinicians relied on potentially misleading guidance to prescribe aripiprazole as a monotherapy for bipolar disorder, which was ineffective in protecting the patient from depressive relapse.
Noted (AI summary) The Royal Pharmaceutical Society explains that the BNF provides a general overview and may not include all information necessary for prescribing, recommending referral to a specialist for bipolar disorder. They will continue to monitor for additional information around the management of bipolar disorder for future updates. BMJ acknowledges the coroner's concerns regarding BMJ Best Practice's content on bipolar disorder treatment. They state that the tool is a reference for medical professionals and that content is regularly reviewed and updated, but the decision on treatment remains with the prescribing clinician. They highlight the importance of consulting multiple sources and checking product information sheets for medications. NICE acknowledges the coroner's concerns regarding their bipolar disorder guideline (CG185) and its consideration of the two polarities of bipolar disorder in long-term treatment. They will discuss this area with their topic experts and review any new evidence, updating recommendations if necessary.
Phephisa Mabuza
All Responded
2024-0487 15 Jul 2024 Central and South East Kent
ESSEX PARTNERSHIP UNIVERSITY NHS FOUNDA…
Concerns summary (AI summary) The Trust's Crisis Response Service deviated from national guidance by extending mental health triage response times and maintained an incorrectly coded operational policy.
Action Taken (AI summary) Essex Partnership University NHS Foundation Trust acknowledges concerns about their Crisis Response Service (CRS) and triage procedures. They have clarified guidance on the UK Mental Health Triage Scale and rectified a typing error in the Standard Operational Policy regarding triage codes and response times. A memo has been sent to all clinicians within the service reminding them of the use of the UK Mental Health Triage Scale.
Josh Smith
All Responded
2024-0402 15 Jul 2024 Kingston upon Hull & East Riding
NHS England West Yorkshire Integrated Care Board
Concerns summary (AI summary) Persistent ambulance response delays, both for emergency calls and hospital handovers, continue to fall short of national targets, impacting timely patient care in the community.
Action Taken (AI summary) NHS England is prioritizing improvements to ambulance response times and has seen improvements in A&E performance. They are working to increase ambulance capacity, improve hospital flow, and reduce handover delays through various initiatives including additional funding and expansion of intermediate care services. The ICB has discussed the Regulation 28 report at the Yorkshire and Humber YAS Clinical Quality Oversight Group and shared it with the Hull and East Riding Urgent and Emergency Care Transformation Programme. Governance arrangements are in place and operational weekly executive meetings have been established for additional assurance.
Owen Gardner
All Responded
2024-0374 15 Jul 2024 Suffolk
Norfolk and Suffolk Foundation Trust
Concerns summary (AI summary) A patient with cognitive deficit missed appointments because his next of kin were not consistently informed of schedules or short-notice changes, risking future adverse health outcomes.
Action Taken (AI summary) The Trust is working to improve support for people with cognitive deficits, including a policy to identify and communicate with families/carers, and documentation of next of kin. They have launched a 'Think Carer and Family' programme to ensure carers and next of kin are documented on service users’ records and the clinical team involved in the incident undertook further reflection on human factors that contributed to the incident.
Megan Davison
All Responded
2024-0373 15 Jul 2024 Hertfordshire
Department of Health and Social Care Hertfordshire and West Essex Integrated…
Concerns summary (AI summary) A national lack of diagnosis and integrated treatment pathways for Type 1 Diabetes with Eating Disorder (T1DE) and DKA, alongside an inability to share patient records with private providers, impedes comprehensive care.
Action Planned (AI summary) The ICB acknowledges the need for integrated care for patients with Type 1 Diabetes and Disordered Eating. They plan to implement a care pathway for these patients once national guidance is available and are working to resolve funding challenges to extend data sharing across more care providers. NHS England has provided funding for eight Integrated Care Boards to develop T1DE services, including services accessible to patients in Hertfordshire and West Essex. They have invested in pilots to test integrated diabetes and mental health pathways and are sharing learning nationally.
Jason Holland
All Responded CC
2024-0490 12 Jul 2024 Rutland and North Leicestershire
Independent Training Standards Scheme a… LANTRA National Open College Network as part o… +3 more
Concerns summary (AI summary) Industry-standard training for operating mobile elevated work platforms (MEWPs) lacks practical rescue-at-height drills, posing a significant risk in time-sensitive emergency scenarios.
Noted (AI summary) IPAF proposes to bring the matter of rescue plans to the industry through its elected members at its board and council meeting to consider its current position on rescue plans and will hold the next IPAF Council meeting on 10th September 2024. RTITB confirms that their MEWP Basic Training course includes sessions on Emergency Escape and Rescue Plans, referencing excerpts from their trainer's guide. NPORS will convene a subcommittee to review rescue plan guidance by October 1, 2024, and will consult with industry bodies to explore improvements, but a timescale will be determined by the responses. AITT states that basket-to-basket rescue is a last resort and provides details of training in how to perform emergency lowering. Lantra will work with NPORS to determine if a specific MEWP Rescue Training Course has a place in the market by October 1, 2024 and will update training materials to highlight the use of a Personnel Platform as a method for rescue by November 1, 2024. ITSSAR will update its course syllabus to include planning and organisation of work at height, specifically the hierarchy of control measures, and the importance of a company-specific rescue plan and safe systems of work for lone working. IPAF provides guidance for planning and undertaking MEWP recovery and rescue, including platform-to-platform methods, and offers a certified training program.
Judith Obholzer
All Responded
2024-0377 12 Jul 2024 Inner West London
Department of Health and Social Care NHS England South West London and St George’s Menta…
Concerns summary (AI summary) Insufficient clarity and integration between private and NHS mental health services led to poor information sharing, difficult crisis team referrals, and delayed treatment plans for patients.
Action Planned (AI summary) NHS England has increased investment in community mental health services. They also note that the Trust has made emergency referral information more prominent on its website, and are reviewing the interface between NHS and non-NHS providers. The Trust will explore ways to obtain advanced consent to share information with private providers and will remind staff about the 'Urgent Care Pathway' and the 'Private Providers Shared Care Policy' via a bulletin in October 2024. DHSC acknowledges concerns about pressures on NHS mental health services, the interface between private practitioners and the NHS, and information sharing. DHSC will recruit an additional 8,500 mental health workers to reduce delays and provide faster treatment. Work is in progress at NHS England to review the interface between NHS and non-NHS funded independent health providers.
Sandra Phillpott
All Responded
2024-0372 12 Jul 2024 Blackpool & Fylde
Blackpool Teaching Hospitals NHS Founda…
Concerns summary (AI summary) Despite prior concerns and reported improvements, there remains a persistent risk of sepsis going unrecognised and treatment being delayed at Blackpool Victoria Hospital.
Action Taken (AI summary) The Trust has implemented improvements to sepsis management, including training, audits, and pathway adjustments, and received a high assurance rating from the Mersey Internal Audit Agency, leading to the removal of Section 31 licence conditions.
Ryleigh Hillcoat-Bee
All Responded
2024-0371 12 Jul 2024 Blackpool & Fylde
Department of Health and Social Care
Concerns summary (AI summary) A critical lack of awareness among general paediatricians regarding rhabdomyolysis, a rare but serious condition in young children, risks missed diagnoses and fatal outcomes.
Action Planned (AI summary) The Department of Health and Social Care acknowledges concerns about rhabdomyolysis and LIPIN-1 deficiency. The GEP is utilizing frameworks and educator toolkits to deliver education and training and raise awareness of rare diseases to the wider workforce. The GEP will contribute by working with the Department and in collaboration with Medics for Rare Diseases (M4RD) on a number of solutions.
Peter Dolan
All Responded
2024-0370 11 Jul 2024 Cheshire
Boat Safety Scheme
Concerns summary (AI summary) The absence of a legal requirement for smoke alarms in non-hire narrowboats, unlike carbon monoxide alarms, increases the risk of fire fatalities from smoke inhalation and burns.
Action Planned (AI summary) The Boat Safety Scheme is committed to a public consultation by the end of the year to research if evidence exists to introduce a mandatory requirement for all boats on waterways participating in the BSS to be fitted with smoke alarms.
Mahamoud Ali
All Responded
2024-0379 10 Jul 2024 Inner North London
East London NHS Foundation Trust
Concerns summary (AI summary) Repeated instances of falsified observation records on mental health wards, despite previous interventions, indicate insufficient action to ensure patient safety and prevent future deaths.
Action Taken (AI summary) ELFT has taken steps to reduce the incidence of falsified observations, including improved data collection, analysis of falsified observations, and a review of the findings and improvements of the Human Factors Analysis work. They will also maintain involvement in the Cavendish Square community of practice and develop a learning system that includes learning from incidents and improvement work internally.
Richard Fitzgerald
All Responded
2024-0369 10 Jul 2024 East London
Serencroft
Concerns summary (AI summary) Qualified staff at the care home failed to follow the emergency choking protocol, and the subsequent internal investigation was criticised for its lack of thoroughness.
Action Taken (AI summary) Gable Court immediately provided further First aid including Basic life support and Dysphasia, Dysphagia and IDDIS training to all staff. Following significant events, investigations will be allocated to at least two independent investigators, not from the Care Home involved in the incident, and will be scrutinised by at least two members of the Board of Directors.
Benjamin Faux
All Responded
2024-0365 10 Jul 2024 Berkshire
Reading University Universities UK
Concerns summary (AI summary) The university failed to provide adequate pastoral care for taught research students, lacked processes for monitoring engagement and ensuring follow-through on study suspensions, and staff underestimated mental health risks.
Noted (AI summary) The University of Reading has already taken several actions, including clarifying SDAT responsibilities, aligning support for MbR students with taught programmes, implementing a notification system for monitoring student engagement, and reinforcing SDAT responsibilities through new guidance. They have also clarified referral pathways for mental health support and ensured assignment with relevant professional codes of conduct. Universities UK acknowledges the coroner's concerns and states they will take the relevant lessons forward into their ongoing work, including national reviews, mental health taskforces, the University Mental Health Charter, and suicide-safer universities guidance. They note they do not have regulatory authority over member institutions.
Nancy Rogers
All Responded
2024-0366 9 Jul 2024 Cumbria
University Hospitals Morecambe Bay Trust
Concerns summary (AI summary) The hospital failed to implement learning from a previous similar death, indicating a lack of updated teaching or protocols for recognising and managing aortic dissection presentations.
Action Taken (AI summary) University Hospitals of Morecambe Bay NHS Foundation Trust has displayed posters in the Emergency Department and triage areas, and they are drawing attention to a relevant video at staff meetings. Aortic dissection is now included in the new doctor induction, and a Standard Operating Procedure for the management of Aortic Dissection is being created.
Miles Hurley
All Responded
2024-0364 9 Jul 2024 West Sussex, Brighton & Hove
Midlands Partnership University NHS Fou… Mitie National Police Chiefs’ Council +2 more
Concerns summary (AI summary) Ineffective communication and documentation between police and the Liaison Diversion Service, coupled with a lack of guidelines for mental health assessments of intoxicated individuals, compromised appropriate care in custody.
Noted (AI summary) NHS England acknowledges the concerns raised, noting the national Liaison and Diversion service specification requires timely information sharing with police. They also describe national NHS England work on reviewing PFD reports to identify emerging trends. Midlands Partnership NHS Trust, which now provides Liaison and Diversion services in Sussex, has introduced a Custody Pathway Standard Operating Procedure. They are also considering extending their service hours and introducing an on-call service and are working with Sussex Police and Mitie to agree on the content of a revised MOU. Sussex Police references existing College of Policing guidance on handover procedures, risk assessments, intoxication, and mental vulnerabilities. They state they will not create a separate MOU due to concerns it could conflict with or become outdated compared to national guidance. The NPCC is considering a nationally recognised pre-arrival risk assessment to communicate risks and concerns to custody. They also plan to raise concerns regarding a lack of 24-hour LDS service and NHS Trust information sharing with NHSE. Mitie acknowledges the coroner's concerns regarding communication and documentation but states that they are not involved in mental health assessments in police custody and that the concerns should be addressed by the Police, NHS England and its local mental health and liaison and diversion services teams. However, Mitie has liaised with Sussex Police and the L&D Trust to understand their role in any formal process that they may wish to put in place.
Michael Huggon
All Responded
2024-0375 8 Jul 2024 Cumbria
Carlisle Healthcare Cumbria Health
Concerns summary (AI summary) Inadequate handover between GP and out-of-hours services, along with slow, inefficient 111 processes and poor urgent care response, led to significant delays in critical medical assessment and treatment.
Action Planned (AI summary) Carlisle Healthcare has agreed to implement a performance indicator that all requests for acute home visits will be triaged by a clinician within 60 minutes and agreed that any cases that have already been triaged and need same day clinical input after closing will be passed directly to Cumbria Health via telephone instead of asking the patient to contact 111. Cumbria Health will discuss the case at a clinical forum, provide educational sessions on the Mental Capacity Act, and communicate options for discussing and handing over cases of concern to GP practices via a standalone communication and website guidance.
Alan Kinsbury
All Responded
2024-0363 8 Jul 2024 West Sussex, Brighton & Hove
British Society for Dermatological Surg… Sussex Community Dermatology Service
Concerns summary (AI summary) Inadequate guidelines for managing anti-thrombotic medication in frail patients undergoing skin surgery, coupled with a lack of preoperative assessment and advanced consent, led to an inappropriate surgical technique.
Disputed (AI summary) The BSDS states that its guidelines on antithrombotics and skin surgery already mention considering anatomical location along with patient factors including frailty due to age and medical co-morbidities, and therefore the guidelines are sufficiently robust as currently drafted. The Surrey Community Dermatology Service will ensure its policies are sufficiently robust to identify at-risk patients at the time of first encounter and ensure that risk mitigation measures are in place, including thorough preoperative assessments, advanced consent and scheduling to allow adjustment of anticoagulation as appropriate, and following up-to-date guidance regarding anticoagulants in skin surgery.