2024
PFD Reports
Reports: 689
Areas: 67
98% response rate (above 62% average).
Joseph Parker
All Responded
2024-0389
19 Jul 2024
Avon
Royal College of Emergency Medicine
Royal College of Anaesthetists
Faculty of Intensive Care Medicine
+1 more
Concerns summary
Despite capnography being the gold standard for tracheal tube placement, its universal endorsement and dissemination are lacking, with previous PFD reports on unrecognised oesophageal intubation failing to prompt necessary changes.
Action taken summary
NHS England is clarifying the future direction for the Never Events Framework, following a widespread consultation, which will determine if unrecognised oesophageal intubation should be included on an
Benjamin Harrison
All Responded
2024-0394
19 Jul 2024
Mid Kent & Medway
HMP Rochester
Oxleas NHS Foundation Trust
Concerns summary
Lack of night-time healthcare in prison means untrained officers manage intoxicated prisoners without clear guidance, compounded by inconsistent information sharing policies between healthcare and prison staff regarding medication and risk.
Action taken summary
Oxleas NHS Foundation Trust has recently reviewed, updated, and shared all relevant policies with staff. They will also ensure the Principle Directorate Nurse (PDN) is responsible for policy awareness
Paul Roberts
All Responded
2024-0383
18 Jul 2024
North Wales (East & Central)
Betsi Cadwaladr University Health Board
Concerns summary
The Health Board's investigations into care failings lack accountability for staff and suffer from incomprehensible delays in implementing identified actions, perpetuating ongoing risks to patient safety.
Action taken summary
Betsi Cadwaladr University Health Board has launched and implemented a new Integrated Concerns Policy, setting clear accountabilities for divisions to deliver improvement plans. They also plan for a L
Sasha Drysdale
All Responded
2024-0384
18 Jul 2024
Manchester South
National Institute for Health and Care …
Leyden Delta Ltd
Britannia Pharmaceutical Ltd
+1 more
Concerns summary
Further research is needed to confirm or refute whether Clozapine materially increases the risk of patients developing certain blood cancers, given international study suggestions.
Action taken summary
NICE acknowledged concerns about Clozapine and blood cancer risk but clarified that regulatory approval and safety surveillance fall under the MHRA, and clinical research under the NIHR. They have adv
Tony Williams
All Responded
2024-0385
18 Jul 2024
Cheshire
Health and Safety Executive
Concerns summary
HSE guidance and support materials lack clear images and instructions for drivers on safely loading and unloading overhanging bales on slopes, particularly concerning widthways loading and centre of gravity risks.
Action taken summary
The HSE disputes the need for additional images or supporting material in their guidance, stating their current goal-setting advice is sufficient for safe bale handling. They note that DVSA guidance …
Anna Elliot
All Responded
2024-0386
18 Jul 2024
Inner North London
East London Foundation Trust (ELFT)
Concerns summary
The unit experienced widespread poor record-keeping, inadequate observation chart entries, and a rising trend of missed and falsified observations, indicating a failure to adhere to critical safety protocols despite training and previous PFD reports.
Action taken summary
The Trust has implemented several actions, including covering admin offices during handovers, rolling out a new patient ID checking process, and launching a refreshed observation policy with mandatory
Deborah Cooper
All Responded
2024-0395
18 Jul 2024
Wiltshire & Swindon
Department for Science
Innovation & Technology
Concerns summary
A book detailing suicide methods is freely available on Amazon UK, and existing legislative frameworks, including the Suicide Act and Online Safety Act, appear ineffective in preventing its marketing and supply.
Action taken summary
The department clarifies that the Online Safety Act protects children from harmful content related to suicide/self-harm but does not prevent adults from accessing legal content. It notes that enforcem
Noura Hardy
All Responded
2024-0400
18 Jul 2024
West Sussex, Brighton & Hove
[REDACTED]
Concerns summary
Excessively long national waiting lists for heart treatment, particularly for patients with weakened heart muscles due to long-term steroid use, pose a fatal risk despite local improvements.
Action taken summary
The Department of Health and Social Care reiterated its commitment to tackling NHS waiting lists and reducing heart disease deaths, noting ongoing national support for challenged trusts. NHS England i
Lorraine Procter
All Responded
2024-0378
17 Jul 2024
South Manchester
Department of Health and Social Care
Concerns summary
Significant national backlogs for cardiology appointments cause patients to wait over 40 weeks, delaying specialist input and increasing the risk of complications and death.
Action taken summary
The DHSC reports that additional capital funding has been provided for diagnostic capacity, resulting in over 99,000 extra cardiology diagnostic tests in June 2024. Targeted national support is given
Barry Howard
All Responded
2024-0380
17 Jul 2024
Norfolk
Norfolk County Council
Concerns summary
Inadequate and poorly placed warning signs for a flood-prone ford, coupled with insufficient and delayed road closure measures, failed to prevent incidents and posed a significant risk to road users.
Action taken summary
Norfolk County Council has already inspected all 47 fords, temporarily closed two additional fords, and installed more robust signage at Shotesham Ford, including an automatic 'Ford Flooded' sign. Sho
David Almond
All Responded
2024-0381
17 Jul 2024
South Manchester
NHS England
East Cheshire NHS Trust
Concerns summary
Hospital doctors lacked access to crucial GP records for out-of-area patients due to IT system differences, and a practitioner failed to arrange appropriate follow-up despite the patient's history.
Action taken summary
NHS England is actively pursuing several programmes, including the evolving National Care Records Service and Shared Care Records, to improve interoperable record-sharing for patients across different
Pauline Spedding
All Responded
2024-0382
17 Jul 2024
Norfolk
Department of Health and Social Care
Concerns summary
Frequent patient transfers between overcrowded wards and the routine use of "escalation beds" in corridors led to breaks in care continuity and increased risk, highlighting systemic hospital capacity issues.
Action taken summary
The DHSC reports that NNUH has undertaken focused work to reduce patient ward moves, implemented a nursing assessment booklet, and strengthened processes for escalation beds, leading to a reduction in
Jessica de Souza
All Responded
2024-0407
16 Jul 2024
Surrey
National Institute for Health and Clini…
Royal Pharmaceutical Society
BMJ Group
Concerns summary
Clinicians relied on potentially misleading guidance to prescribe aripiprazole as a monotherapy for bipolar disorder, which was ineffective in protecting the patient from depressive relapse.
Action taken summary
The Royal Pharmaceutical Society clarified that the BNF monograph for aripiprazole only covers prevention of mania, not bipolar depression, and stated they do not believe their guidance was misleading
George Dillon
All Responded
2024-0488
16 Jul 2024
Hampshire, Portsmouth and Southampton
National Police Chiefs’ Council
Hampshire Constabulary
Concerns summary
Police lacked adequate understanding, training, and procedures for responding to automated car crash alerts from electronic devices, leading to delayed response and potential risk to life.
Action taken summary
Hampshire Constabulary has updated its guidance, effective immediately, for handling automated crash detection calls. Operators are now required to create a Grade 1 incident for deployment if unable t
Megan Davison
All Responded
2024-0373
15 Jul 2024
Hertfordshire
Department of Health and Social Care
Hertfordshire and West Essex Integrated…
Concerns summary
A national lack of diagnosis and integrated treatment pathways for Type 1 Diabetes with Eating Disorder (T1DE) and DKA, alongside an inability to share patient records with private providers, impedes comprehensive care.
Action taken summary
Hertfordshire and West Essex ICB has an integrated T1DE clinical pathway in the west of the county and a similar service commissioned for the east and north, working towards full …
Owen Gardner
All Responded
2024-0374
15 Jul 2024
Suffolk
Norfolk and Suffolk Foundation Trust
Concerns summary
A patient with cognitive deficit missed appointments because his next of kin were not consistently informed of schedules or short-notice changes, risking future adverse health outcomes.
Action taken summary
Norfolk and Suffolk NHS has launched a 'Think Carer and Family LiA' programme (June 2024) to ensure NOK and carers are documented, and its clinical team has undertaken further reflection. …
Josh Smith
All Responded
2024-0402
15 Jul 2024
Kingston upon Hull & East Riding
NHS England
West Yorkshire Integrated Care Board
Concerns summary
Persistent ambulance response delays, both for emergency calls and hospital handovers, continue to fall short of national targets, impacting timely patient care in the community.
Action taken summary
NHS England is prioritizing improving ambulance response times, reducing hospital handover delays, increasing ambulance capacity, and improving patient flow by expanding intermediate care services and
Phephisa Mabuza
All Responded
2024-0487
15 Jul 2024
Central and South East Kent
ESSEX PARTNERSHIP UNIVERSITY NHS FOUNDA…
Concerns summary
The Trust's Crisis Response Service deviated from national guidance by extending mental health triage response times and maintained an incorrectly coded operational policy.
Action taken summary
Essex Partnership University NHS Foundation Trust has reviewed and amended its Crisis Response Service policy to align Category D presentations with national guidance (within 72 hours) and rectified i
Ryleigh Hillcoat-Bee
All Responded
2024-0371
12 Jul 2024
Blackpool & Fylde
Department of Health and Social Care
Concerns summary
A critical lack of awareness among general paediatricians regarding rhabdomyolysis, a rare but serious condition in young children, risks missed diagnoses and fatal outcomes.
Action taken summary
DHSC refers to published UK Rare Diseases Framework action plans and ongoing Genomics Education Programme (GEP) initiatives to raise rare disease awareness. The GEP is developing a three-tier communic
Sandra Phillpott
All Responded
2024-0372
12 Jul 2024
Blackpool & Fylde
Blackpool Teaching Hospitals NHS Founda…
Concerns summary
Despite prior concerns and reported improvements, there remains a persistent risk of sepsis going unrecognised and treatment being delayed at Blackpool Victoria Hospital.
Action taken summary
Blackpool Teaching Hospitals reports significant improvements in sepsis management, with CQC licence conditions removed in July 2024, and maintains monthly updates to committees and a robust incident
Judith Obholzer
All Responded
2024-0377
12 Jul 2024
Inner West London
Department of Health and Social Care
NHS England
South West London and St George’s Menta…
Concerns summary
Insufficient clarity and integration between private and NHS mental health services led to poor information sharing, difficult crisis team referrals, and delayed treatment plans for patients.
Action taken summary
NHS England details increased investment in mental health services and the use of the National Care Records Service to improve information sharing. It also notes ongoing work to review the …
Jason Holland
All Responded
2024-0490
12 Jul 2024
Rutland and North Leicestershire
National Open College Network as part o…
Road Transport Industry Training Board
LANTRA
+3 more
Concerns summary
Industry-standard training for operating mobile elevated work platforms (MEWPs) lacks practical rescue-at-height drills, posing a significant risk in time-sensitive emergency scenarios.
Action taken summary
IPAF plans to table the subject of MEWP rescue, including platform-to-platform, at its Council meeting on September 10th, 2024. Recommendations include forming an industry working group to develop a p
Peter Dolan
All Responded
2024-0370
11 Jul 2024
Cheshire
Boat Safety Scheme
Concerns summary
The absence of a legal requirement for smoke alarms in non-hire narrowboats, unlike carbon monoxide alarms, increases the risk of fire fatalities from smoke inhalation and burns.
Action taken summary
The Boat Safety Scheme will conduct a public consultation by the end of this year to research evidence for introducing a mandatory requirement for smoke alarms on all boats. They …
Benjamin Faux
All Responded
2024-0365
10 Jul 2024
Berkshire
Universities UK
Reading University
Concerns summary
The university failed to provide adequate pastoral care for taught research students, lacked processes for monitoring engagement and ensuring follow-through on study suspensions, and staff underestimated mental health risks.
Action taken summary
The University of Reading is implementing a range of planned actions by September 2024, including reviewing and updating staff welfare training, drafting new guidance for academic advisors, and creati
Richard Fitzgerald
All Responded
2024-0369
10 Jul 2024
East London
Serencroft
Concerns summary
Qualified staff at the care home failed to follow the emergency choking protocol, and the subsequent internal investigation was criticised for its lack of thoroughness.
Action taken summary
Gable Court has already implemented comprehensive actions including immediate first aid, dysphagia, and IDDSI training for all staff. They have updated multiple policies and procedures related to chok