2025
PFD Reports
Reports: 637
Areas: 66
96% response rate (above 63% average).
Fallon Adams
All Responded
2025-0647
29 Dec 2025
Cambridgeshire and Peterborough
Northamptonshire Healthcare Foundation …
Concerns summary (AI summary)
There was a failure to provide specific warnings to the prisoner about the dangers of combining prescribed sedative medications with illicit drugs, which can cause fatal over-sedation.
Action Taken
(AI summary)
The trust has reminded prescribing clinicians of expectations for assessing and managing cumulative sedative burden, and has re-emphasized documentation standards. They have also introduced a new harm minimisation advice leaflet for patients.
Brian Mitchell
No Identified Response
2025-0645
29 Dec 2025
East London
Department for Transport
Mayor of London
Transport for London
Concerns summary (AI summary)
No clear evidence exists that risks of fatal harm on railway tracks have been mitigated, with recommended detection technology unimplemented and training effectiveness for train operators and station staff unproven.
Mohamed Abdisamad
All Responded
2025-0644
28 Dec 2025
West London
Department for Health and Social Care, …
Concerns summary (AI summary)
There is a complete absence of regulation for Non-Therapeutic Male Circumcisions, including no requirements for training, accreditation, consent, record-keeping, infection control, or crucial aftercare.
Noted
(AI summary)
MHCLG acknowledges the concerns but states that the Department of Health and Social Care is the lead department and has provided a comprehensive response. MHCLG will liaise with DHSC regarding non-statutory measures. The Department of Health and Social Care is liaising with other government departments and plans to engage with stakeholders regarding non-statutory measures to improve patient safety in the area of non-therapeutic male circumcision. They highlight existing guidance and resources available.
Alan Baker
All Responded
2025-0643
24 Dec 2025
Norfolk
Driver and Vehicle Standards Agency
Concerns summary (AI summary)
There is no mandatory requirement for LGVs to have reversing cameras or for existing cameras to be maintained, increasing the risk of accidents during reversing manoeuvres.
Action Planned
(AI summary)
The government launched a Road Safety Strategy including a consultation on mandating vehicle safety technologies covered by UN R158. The UK will raise the possibility of including goods vehicle trailers in the scope of UN R158 at the next UNECE working group meeting.
Colin Brown
All Responded
2025-0642
23 Dec 2025
North Yorkshire and York
York Hospital
YAS Legal
Concerns summary (AI summary)
Crucial patient information, such as choking risk, was not reliably transferred with the patient or consistently communicated during hospital handovers, compounded by delays in electronic record accessibility.
Action Planned
(AI summary)
YAS will send a clinical alert reinforcing that known high-impact risks, such as swallowing or choking risk, should be explicitly raised at handover where they are clinically active or present a foreseeable risk of harm. Learning from this case will be shared through clinical forums and with system partners. The hospital implemented an immediate action ensuring patients in the Emergency Department are not given food without the oversight of a registered nurse. The Trust has a Standard Operating Procedure (SOP) for Sip Testing in place along with training.
Wendy Eyles
All Responded
2026-0153
22 Dec 2025
Northamptonshire
Northamptonshire Healthcare NHS Foundat…
Northamptonshire Integrated Care Board
Concerns summary (AI summary)
A lack of protocol for patients receiving both NHS and private psychiatric care leads to poor communication regarding medication changes, risking patient safety due to uncoordinated treatment.
Action Planned
(AI summary)
• The Trust is developing a new private care protocol to guide clinicians on how to approach circumstances when a patient is accessing care from a private healthcare provider.
• The protocol will operate within the existing policy framework, linked to existing policies and procedures for information sharing and record keeping.
• Work to develop this new protocol is underway and will be completed by the end of this month, applying to new and existing patients.
Elaine Griffiths
All Responded
2026-0106
22 Dec 2025
Northamptonshire
Northampton General Hospital
Concerns summary (AI summary)
Inconsistent and partially completed fluid/diet charts, confusion regarding dietary intolerances, limited suitable food options, and unrecorded external food intake hindered accurate nutritional monitoring.
Action Taken
(AI summary)
Fluid balance charts are available on the electronic patient record, improving oversight and accessibility. Staff complete the malnutrition universal screening tool (MUST), and compliance is audited by nutrition nurses.
Wendy Eyles
No Identified Response
2025-0641
22 Dec 2025
Northamptonshire
Northamptonshire Healthcare Foundation …
Northamptonshire Integrated Care Board
Concerns summary (AI summary)
No protocol exists for managing patients under both NHS and private psychiatry, leading to critical medication changes not being communicated, creating confusion and patient safety risks.
Winifred Wardle
No Identified Response
2025-0640
22 Dec 2025
Manchester South
Tameside and Glossop Integrated Care NH…
Concerns summary (AI summary)
The hospital lacks a clear multi-disciplinary protocol for CT scan requests, with unclear escalation lines when requests are rejected and inadequate record-keeping of decision-making processes.
Ramona Harbott
All Responded
2025-0637
19 Dec 2025
Surrey
Care Quality Commission, Barchester Hea…
Concerns summary (AI summary)
Care home staff failed to adhere to pressure sore prevention policies, leading to inadequate repositioning, poor skin monitoring, and severe, undocumented pressure sores for a high-risk patient.
Noted
(AI summary)
Barchester Healthcare has implemented widespread changes at Windmill Manor Care Home, including improved record keeping with the 'Enable' e-care system, clinical governance reviews, and General and Regional Manager oversight. Wound assessments are now completed electronically, and staff are supported by a Clinical Development Nurse.
Jason White
All Responded
2025-0638
19 Dec 2025
South Yorkshire East
Sheffield Health Partnership, Universit…
Concerns summary (AI summary)
Antipsychotic medication was abruptly ceased, and the daily monitoring plan was not followed, creating an unmanaged risk of relapse and serious deterioration in the patient's mental health.
Action Planned
(AI summary)
• The approach to monitoring service users following changes to antipsychotic medication has been strengthened and is being implemented, with full standardisation across all relevant services to be completed by 1 March 2026.
• Any request for enhanced monitoring following medication changes is now formally logged and reviewed at the first daily multidisciplinary planning meeting.
• The process includes a structured clinical discussion to confirm the level of risk and the intensity of monitoring required, clear allocation of responsibility to a named clinician, and formal recording within the clinical diary system.
Stephen Page
Partially Responded
2026-0046
18 Dec 2025
Kent and Medway
MAPP
Hempstead Valley Shopping Centre
MAPP
Concerns summary (AI summary)
The electronic sensor system provides only a brief, visual CCTV alert without an audible alarm, making it easily missed by operators and risking lost opportunities for intervention.
Action Taken
(AI summary)
MAPP has taken action by implementing an audible alarm system, instructing enhancement of physical perimeter safety measures (completion April 2026), and arranging suicide prevention awareness training.
John Oates
All Responded
2025-0646
18 Dec 2025
Cumbria
Electricity Networks Association
Concerns summary (AI summary)
Manufacturing defects in widespread porcelain tension disc insulators cause failures that can lead to dangerous low-hanging power lines, a risk compounded by insufficient adoption of detection technology.
Action Planned
(AI summary)
The ENA has convened member companies to improve arrangements following the death. They plan to produce industry guidance on health and safety risk assessments for low-hanging overhead lines and promote innovative monitoring technologies by September 2026.
Edward Jones
All Responded
2025-0633
18 Dec 2025
West Yorkshire Eastern
National Institute for Health and Care …
Concerns summary (AI summary)
The absence of a nationally validated sepsis screening tool for Paediatric Emergency Departments and inconsistent application of the trust's own tool across units risk delayed sepsis diagnosis.
Action Planned
(AI summary)
NICE acknowledges the difficulty of recognising sepsis in children and highlights existing guidance and screening tools. They are planning to update their guidance on paediatric sepsis in 2026, considering adapting the current 'traffic light' system to one based on NPEWS.
Debapriya Ghosh and David Ward
All Responded
2025-0634
17 Dec 2025
Inner West London
Department of Health and Social Care
Concerns summary (AI summary)
Insufficient staffing and bed spaces in A&E resulted in frail elderly patients being unsupervised, leading to unwitnessed falls, fatal head injuries, and a failure to provide necessary enhanced nursing care.
Action Taken
(AI summary)
St George’s University Hospital NHS Foundation Trust conducted a Serious Incident investigation and implemented actions to strengthen nursing oversight and mitigate risk during periods of high demand. The Department for Health and Social Care highlights national plans to improve urgent and emergency care.
Dorothy Macdonald
All Responded
2025-0632
17 Dec 2025
Liverpool and Wirral
Westwood Hall Nursing Home
Concerns summary (AI summary)
Nursing home staff repeatedly and incorrectly assessed a vulnerable patient's falls risk as low, indicating ineffective training in risk assessment and a failure to adequately refer to specialist falls teams.
Action Taken
(AI summary)
Westwood Hall Nursing Home has adopted an approach of referring any resident who has fallen to the Falls Team, regardless of the circumstances, and staff have been made aware of this. Springcare are reviewing their Falls Policy and implementing a system to chase up referrals made to the Falls Team.
Valerie Gibson
All Responded
2025-0630
17 Dec 2025
Sunderland
Cumbria, Northumberland, Tyne and Wear …
Concerns summary (AI summary)
Staff confusion regarding medication dispensing and administration, inadequate checking of patient possessions, and inconsistent electronic record-keeping posed risks of over/under medication and patient harm.
Action Taken
(AI summary)
Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust has established an executive-led Incident Management Review Group and taken several actions to address concerns about medication dispensing and administration. Actions include additional e-learning, competency assessment review, and educational videos.
Anthony Binfield
All Responded
2025-0080
17 Dec 2025
Nottingham City and Nottinghamshire
HMP Lowdham Grange
Concerns summary (AI summary)
A dangerous prison culture of delaying cell entry when observation panels are obscured, assuming privacy rather than self-harm risk, persists despite repeated policy reminders and staff unawareness.
Action Taken
(AI summary)
HMPPS has reinforced the importance of clear observation panels at HMP Lowdham Grange through staff briefings, Governor's orders, and video messages to prisoners. Prisoners blocking panels may face sanctions and a new local PFD meeting has been established.
Walter Pollyn
All Responded
2026-0134
16 Dec 2025
Kent and Medway
Medway NHS Foundation Trust
Concerns summary (AI summary)
Nursing staff repeatedly failed to adhere to 'nil by mouth' instructions despite clear documentation and visual cues, indicating potential underlying attitudinal issues and inadequate record-keeping practices.
Action Taken
(AI summary)
• A detailed Trust-wide ‘nil by mouth’ care improvement action plan has been developed and implemented.
• Trust-wide, regular ‘nil by mouth’ audits are being conducted to evaluate adherence to best practice, including staff’s ability to correctly identify ‘nil by mouth’ patients and the accuracy of documentation.
• Recurrent Trust-wide ‘nil by mouth’ audits are being conducted for non-procedural patients, initially on a quarterly basis while improvements are embedded.
Philip Hoggarth
All Responded
2025-0628
16 Dec 2025
Gwent
Aneurin Bevan University Health Board
Concerns summary (AI summary)
A lack of consistent guidelines and processes for pre-operative iron administration to chronically anaemic patients, alongside no funding agreement, risks damaging delays in surgery.
Action Taken
(AI summary)
Aneurin Bevan University Health Board has a Standard Operating Pathway (SOP) for the management of surgical patients presenting to preassessment clinic with anaemia or iron deficiency. The cost of IV iron is charged to the relevant clinical area, regardless of patient residence or Health Board boundaries.
Richard Haddock
All Responded
2025-0627
16 Dec 2025
County of Devon, Plymouth and Torbay
Devon & Cornwall Police
Concerns summary (AI summary)
Police processes failed to notify the Firearms Licensing Department of a prosecution, and the department did not check PNC records, leading to a shotgun being returned to a prohibited individual.
Action Taken
(AI summary)
Devon & Cornwall Police have improved processes within the Firearms Enquiry Licensing Unit (FELU) to ensure PNC checks are undertaken during suitability reviews and prior to the return of firearms. Additional checks are now undertaken with other agencies when a PNC check highlights a prosecution or matter of concern.
Anthony Lodge
All Responded
2025-0669
15 Dec 2025
County Durham and Darlington
Internation Scientific Supplies Ltd
Concerns summary (AI summary)
Urine sample bottles lacked expiry dates, resulting in the use of out-of-date containers and subsequent delays in laboratory processing, posing a risk of future harm.
Noted
(AI summary)
International Scientific Supplies Ltd states its urine specimen containers are manufactured and labelled according to UK regulatory requirements, including expiry dates on outer packaging, and that the product complied with obligations at the time of supply. They assert controls were in place and labeling was compliant.
Lee Eustace
All Responded
2025-0626
15 Dec 2025
County of Devon, Plymouth and Torbay
University Hospitals Plymouth NHS Trust
Concerns summary (AI summary)
An insufficient feeding protocol likely contributed to death, compounded by failures to raise a Datix, send a Duty of Candour letter, and disclose critical information to the Coroner.
Action Taken
(AI summary)
University Hospitals Plymouth NHS Trust has completed a full investigation, made improvements to learning from deaths and mortality review processes including reviews by Divisional Quality Teams, Stage 1 mortality screening reviews and Structured Judgement Reviews, implemented a new jejunostomy feeding protocol in September 2022.
Sundeep Ghuman
Partially Responded
2025-0625
15 Dec 2025
London Inner South
HMP Belmarsh
Ministry of Justice
Concerns summary (AI summary)
Systemic misunderstanding of the CSRA policy for prisoners posing racist risks led to incorrect 'standard risk' categorization instead of 'high risk,' reflecting a significant training and operational failure.
Action Taken
(AI summary)
HMP Belmarsh has withdrawn the S1 system for cell sharing risk assessment and reviewed all prisoners under the previous system, updated their risk level to be in line with national policy. HMPPS is updating the CSRA policy and naloxone is now available across all residential units.
Katherine Wright
All Responded
2025-0624
11 Dec 2025
Oxfordshire
Thames Valley Police
Concerns summary (AI summary)
Police lack structured training and clear guidance for conducting adequate searches in missing person cases, and there are no protocols for officers to escalate safety concerns during searches.
Action Taken
(AI summary)
Thames Valley Police has reviewed their Missing Persons Operational Guidance and included a new section dedicated to the searching of premises for missing persons which includes sections on the extent of the search; equipment and resources and potential hazards. The new Premises Search Guidance sets out options for officers when encountering hazards and specifying supervisory escalation requirements.