2025
PFD Reports
Reports: 637
Areas: 66
96% response rate (above 63% average).
Evelyn Rae Le Masurier-O’Sullivan
No Identified Response
2025-0597
26 Nov 2025
South London
Crown Commercial Services
NHS England
Concerns summary (AI summary)
Midwifery staff failed to elicit and act upon parental concerns about a baby's breathing and crying during postnatal contacts, leading to missed neonatal assessments and escalation.
Aminata Coulibaly
All Responded
2025-0596
26 Nov 2025
Essex
Chief Constable of Essex Police
Concerns summary (AI summary)
Police failed to share critical self-harm information with mental health services and contact handlers inadequately recorded severe welfare concerns, hindering appropriate assessment and response.
Action Taken
(AI summary)
Essex Police has implemented several measures, including mandatory reflective practice, updated training for contact handlers, improved hate crime investigation supervision, and a mental health triage team that shares information with EPUT and develops Mental Health Risk Management Briefings.
Connor Nelson
All Responded
2025-0603
25 Nov 2025
Nottinghamshire
Sherwood Forest Hospitals NHS Foundatio…
Concerns summary (AI summary)
Emergency staff showed no improved ability to respond to cardiac arrest. Medical staff lacked understanding of prolonged QTc syndrome and a robust process for its investigation and referral.
Action Taken
(AI summary)
Sherwood Forest Hospitals NHS Foundation Trust has conducted in-situ simulation sessions on the Emergency Assessment Unit (EAU) and implemented a Prolonged QT Interval Identified on ECG in Adults Pathway, which has been amended to include assessment of hereditary factors and criteria for cardiology referrals.
Andrew McCleary
All Responded
2025-0599
25 Nov 2025
Bedfordshire and Luton
Bedfordshire Police
Concerns summary (AI summary)
Police officers lacked knowledge of Mental Capacity Act requirements for restraint, awareness of restraint risks, and failed to collaborate with ambulance staff or monitor the detainee adequately.
Action Taken
(AI summary)
Bedfordshire Police has reviewed policies and procedures, provided mandatory MCA training to frontline officers, delivered refresher training, updated the Mental Health Training package, and worked with partners to introduce the Right Care, Right Person (RCRP) programme.
Benedict Blythe
All Responded
2025-0595
25 Nov 2025
Cambridgeshire and Peterborough
Cambridgeshire Constabulary
Royal College of Pathologists
Concerns summary (AI summary)
Pathology protocols for suspected anaphylaxis need revision to ensure appropriate sample collection and retention. Police investigations of unexplained child deaths also lack procedures for seizing and retaining crucial scene evidence.
Action Planned
(AI summary)
The Royal College of Pathologists will raise the issue of including IgE testing and cross-referencing other autopsy guidelines with the author group of the relevant autopsy guideline. Cambridgeshire Constabulary has established liaison with Scenes of Crime Officers, amended and re-issued internal procedural guidance, incorporated updated guidance into the 'SaferTogether' newsletter, and included revised processes in ongoing training cycles for child death investigations.
Diana Grant
All Responded
2025-0594
24 Nov 2025
Surrey
[REDACTED] CEO, NHS England
[REDACTED] The Secretary of State for t…
Concerns summary (AI summary)
Critically ill mental health patients needing secure admission, especially if dangerous, face unavoidable prolonged detention in prison due to restricted unit capacity, where their needs cannot be fully met, posing a risk of death.
Action Taken
(AI summary)
NHS England is mapping arrangements for emergency admissions to adult forensic beds across Adult Secure Provider Collaboratives, developing a new national service specification for Access Assessment Services, and has created a database of Access Assessment Services across England. NHS England's South East Health and Justice team has commissioned healthcare provision at HMP Bronzefield, and a Standard Operating Procedure has been issued to reception and healthcare staff; NHS England is also mapping emergency admission arrangements across Adult Secure Provider Collaboratives.
Timothy Reading
All Responded
2026-0101
21 Nov 2025
Worcestershire
Birmingham and Solihull Mental Health F…
NHS England
Concerns summary (AI summary)
The lack of formal, agreed S.117 plans for mental health discharge creates disjointed patient support. There is also no national guidance clarifying the required components for S.117 plans.
Noted
(AI summary)
• The Trust has a form within Rio which clearly sets out the relevant areas for the s.117 meeting and ensures that both healthcare and social care are signed up to the plan.
• All staff in Acute care have been made aware of the form and the need to complete it.
Lisa Bowen
All Responded
2025-0592
20 Nov 2025
Surrey
Department for Business and Trade
Department for Transport
Driver and Vehicle Standards Agency
+3 more
Concerns summary (AI summary)
A vehicle's anti-locking braking system (ABS) critically failed after a tyre detachment, incorrectly reducing braking and creating an unaddressed design flaw. This specific scenario of tyre detachment is not accounted for in industry testing, affecting many vehicles.
Action Planned
(AI summary)
The Department for Transport will highlight the particulars of the case at the relevant UNECE forum in May and collaborate on whether specific provisions are necessary for R13H; officials will also gather relevant information to understand potential risks to existing vehicles and consider retrospective action. Toyota has been gradually implementing changes in the design of its new cars to ensure that drivers are provided with more information about any reduction in tyre air pressure and are discouraged from driving when tyres are in a dangerous condition, and regularly communicates through its social media, customer communications and website channels to promote safe driving.
Anna Burns
No Identified Response
2026-0127
19 Nov 2025
Wiltshire and Swindon
Great Western Hospital
Concerns summary (AI summary)
The methadone prescribing agency was unaware of the patient's prior opioid overdose and hospital admission because discharge summaries were not shared with them. This prevented a critical review of overdose risks and potential adjustments to prescribing practices.
Jack Brown
All Responded
2025-0593
18 Nov 2025
Northamptonshire
Department of Health and Social Care
Concerns summary (AI summary)
Unregulated care agencies provide staff to care homes without oversight of recruitment or training, risking vulnerable residents being cared for by unsuitable individuals lacking basic checks.
Action Taken
(AI summary)
The Department for Health and Social Care is supporting the professionalisation of the workforce through the revised Care Workforce Pathway, and the Adult Social Care Learning and Development Support Scheme including the new Level 2 Adult Social Care Certificate.
Steven Ruddick
Partially Responded
2025-0591
18 Nov 2025
County Durham and Darlington
GeoAmey
HM Prison Service
Concerns summary (AI summary)
Procedural differences in observing detained persons during toilet visits between police and GeoAmey custody created an opportunity for prohibited items to be hidden. The subsequent search was also potentially inadequate.
Noted
(AI summary)
HMPPS acknowledges the coroner's concerns regarding differences in operational practice between police custody and HMPPS PECS, particularly regarding toilet visits and searching. They state that current HMPPS policies are grounded in safety, proportionality, legality, and respect for decency and dignity and no changes to policy or PECS operating procedures are proposed.
Lynsey Dearden
All Responded
2025-0589
18 Nov 2025
Staffordshire and Stoke on Trent
NHS England
North Staffordshire Combined Healthcare…
Concerns summary (AI summary)
A patient allocated community mental health support received no appointments for months. Critically, there was no policy or framework guiding the timing or process for appointments or initial assessments.
Action Planned
(AI summary)
NHS England has shared draft guidance with systems, the Personalised Care Framework. North Staffordshire Combined Healthcare NHS Trust has implemented a process to contact patients awaiting Standard Assessment Framework assessments, requires key workers to have confirmed appointment dates before allocation, and clarified transition timescales. North Staffordshire Combined Healthcare NHS Trust is implementing a mandatory electronic alert system for Community Psychiatric Nurses when a service user is newly allocated or has not received an appointment within a specified timeframe, and is also transitioning to co-produced care planning and move away from Care Programme Approach (CPA).
Dominic Hurley
All Responded
2025-0588
18 Nov 2025
West Sussex, Brighton and Hove
British Sub Aqua Association
Sub Aqua Association Spcae Solutions Bu…
Concerns summary (AI summary)
The system for renewing diving licenses relies too heavily on self-declaration, failing to verify previous medical history or diving incidents, which risks diver safety.
Action Taken
(AI summary)
The SAA introduced "immersion induced pulmonary oedema” to their medical screening form in May 2020 and incorporated identification and treatment of IPO in their diving courses and training manuals. They will also remind members to accurately complete medical forms.
Derrion Adams
All Responded
2025-0586
18 Nov 2025
Birmingham and Solihull
HM Prison and Probation Service
Concerns summary (AI summary)
Contraband and novel psychoactive substances continue to enter the prison, posing a risk to life and burdening staff during unpredictable "spikes" in incidents. Current staffing levels may be insufficient to manage these challenges.
Action Taken
(AI summary)
HMPPS is investing over £40 million in physical security enhancements across 34 prisons, including £10 million for anti-drone measures and is implementing Incentivised Substance Free Living Units in 85 prisons. They have also embedded 54 Drug Strategy Leads and 17 Group Drug and Alcohol Leads.
Andrew Dodds
All Responded
2025-0587
17 Nov 2025
South Yorkshire West
South Yorkshire Police Headquaters
Concerns summary (AI summary)
Police failed to provide next of kin details to the s136 suite and crucial information about prior s136 detention was missing from police systems, preventing mental health service contact.
Noted
(AI summary)
South Yorkshire Police have reviewed the concerns. They state that the s136 power is temporary and they engaged with the NHS trust. They are unable to make changes to the Police National Computer.
Paolino Amico
All Responded
2025-0585
17 Nov 2025
Essex
NHS England
Princess Aleandra Hospital
Concerns summary (AI summary)
Multiple serious medication errors, including non-administration of pain relief and prescription mistakes, occurred. There were also critical failures in the discharge plan for oxygen and delays in escalating a deteriorating patient's condition.
Action Planned
(AI summary)
NHS England's Regional Chief Nurse is overseeing a system-wide review with the provider trust, looking at medication safety incidents and clinical incidents. The Patient Safety Group has strengthened leadership challenge and is monitoring medicines safety and deterioration. The Princess Alexandra Hospital is reviewing this incident under its governance processes and considering additional measures, including enhanced training and monitoring. The Mandatory Learning Oversight Group is actively reviewing the training framework, including whether medicines management training should move from essential to mandatory status.
Ethel Robertson
All Responded
2025-0584
17 Nov 2025
Hampshire, Portsmouth and Southampton
Southern Health Foundation Trust
Concerns summary (AI summary)
A critical communication gap exists as the Older People’s Mental Health Service is not routinely informed of their patients' ED admissions for non-mental health issues, risking delayed care and missed links to mental health decline.
Noted
(AI summary)
Southern Health Foundation Trust acknowledges the coroner's concern but states that checking every patient attending the Emergency Departments for physical health conditions for mental illness is not practical and that mental health liaison teams are in place in Emergency Departments to notify the appropriate mental health team if needed.
Thomas Morrell
All Responded
2025-0583
17 Nov 2025
Newcastle and North Tyneside
York and Scarborough Teaching Hospitals…
Concerns summary (AI summary)
Failure to promptly recognise heart failure and the absence of a HOCM patient referral SOP delayed specialist transfer. A lack of regular cardiac monitoring also meant deterioration was missed, losing intervention opportunities.
Noted
(AI summary)
The York & Scarborough Teaching Hospitals NHS Foundation Trust acknowledge that timely referral of patients to a transplant centre is important and have circulated this message to relevant clinicians. They state that Mr Morrell was undergoing optimisation of therapy, hence urgent referral for transplant assessment would not have materially advanced his management.
Suzanne Ellerby
All Responded
2025-0582
14 Nov 2025
Surrey
[REDACTED], Chief Executive Officer, NH…
[REDACTED], Parliamentary Under-Secreta…
Concerns summary (AI summary)
A lack of universal safety netting guidelines for transferring vulnerable mental health patients from secondary to primary care leaves patients unsupported, leading to gaps in essential follow-up.
Noted
(AI summary)
NHS England acknowledges concerns around the transfer of mental health patients back to primary care and highlights the Personalised Care Framework (PCF) which sets out core aspects of care and emphasizes the responsibility of services to support safe transitions. It also describes existing procedures for care planning meetings and information sharing during discharge. The Department for Health and Social Care acknowledges the concerns and states that NHS England has developed draft guidance, the Personalised Care Framework (PCF), to support local systems in improving the continuity of care for people with mental health needs. It emphasizes the responsibilities of services to support safe transitions between secondary and primary care.
Margaret Crooks
All Responded
2025-0581
14 Nov 2025
Manchester South
Greater Manchester Integrated Care
Concerns summary (AI summary)
Confusion among stroke clinicians about the level of overnight expert support available led to delays in time-critical advice for stroke complications, potentially affecting patient outcomes.
Action Planned
(AI summary)
NHS Greater Manchester is reviewing and amending the Standard Operating Procedure (SOP) between the Comprehensive Stroke Centre (CSC) and other Greater Manchester stroke centres to clarify specialist stroke advice. The amended wording will be formally approved by the end of February 2026.
Ronald Perry
All Responded
2025-0580
14 Nov 2025
Manchester South
Lakes Care Centre
Concerns summary (AI summary)
Poor documentation, incomplete falls risk assessments, and staff misunderstanding of the falls policy for anticoagulated patients led to inadequate care and missed medical advice.
Action Taken
(AI summary)
The Lakes Care Centre has retrained all Senior Carers, reviewed and improved the use of their Digital Care Record system, and implemented a Falls Champion who will undertake a 5-week training program with Nottingham University. They also appointed a new manager in late December 2023.
Barry Loxston
No Identified Response
2025-0573
12 Nov 2025
Inner West London
St George’s University Hospitals
Concerns summary (AI summary)
Serious failures pre-surgery included not recognising unfitness for transplant. Post-operatively, critically low potassium was untreated due to workload, and nursing care lacked proper manual handling and timely response to basic needs, causing distress.
Christopher Sampson
All Responded
2025-0572
12 Nov 2025
Birmingham and Solihull
Department for Transport
DVLA
General Medical Council
+1 more
Concerns summary (AI summary)
Drivers are failing to self-notify the DVLA of medical conditions, and there's a lack of clarity on medical professionals' awareness or effective use of reporting guidelines. A promised national road safety strategy addressing this issue remains unpublished.
Action Planned
(AI summary)
The General Medical Council (GMC) plans to launch a targeted awareness campaign in the new year, using its communication channels, to promote its existing guidance on assessing patients' fitness to drive. The GMC is also exploring opportunities for joint working with the General Optical Council. The General Optical Council will include information in its next registrant newsletter highlighting responsibilities regarding drivers' fitness to drive and explore using its annual survey to gather evidence on barriers preventing referrals. It also awaits the Government's strategy on this issue and will then work with stakeholders. The Department for Transport is considering evidence gathered during the 2023 call for evidence and findings from recent inquests, giving consideration to the process of self-declaration. The department has also developed a new Road Safety Strategy.
Samuel Stewart
Partially Responded
2025-0574Deceased
12 Nov 2025
West London
HMP Wormwood Scrubs
Ministry of Justice
Practise Plus Group
Concerns summary (AI summary)
No action was taken by prison or healthcare after a prisoner tested positive for non-prescribed drugs on a "drug free" wing, missing an opportunity for support and policy enforcement.
Action Planned
(AI summary)
HMP Wormwood Scrubs has reminded all managers on the IFSL wing, in writing, of the requirements following a positive test. The managers have and will continue to remind staff working in the ISFL of their duties during briefings. Practice Plus Group outlines the process they follow when a patient on the Independent Substance Free Living unit has a positive drug test result, including referral to the clinical SMS team and the Substance Misuse Non-Medical Prescriber for assessment and a clinical plan. Communication processes are in place between Forward Trust, the prison and healthcare.
Tracey Oldfield
All Responded
2025-0578
11 Nov 2025
Cornwall and the Isles of Scilly
Royal Cornwall Hospital
Concerns summary (AI summary)
Delayed prescription of usual medications for late-admitted patients leads to inappropriate alternative pain relief. The process for timely medication prescription for such patients is unclear and unresolved.
Action Planned
(AI summary)
A multidisciplinary group has been established to advise on strengthening governance for prescribing medications following unexpected hospital admission after day case surgery, with implementation planned by May 2026. Four workstreams have been identified, and an audit is planned for September 2026.