2025

PFD Reports
Reports: 637 Areas: 66

96% response rate (above 63% average).

Clear 548 results
Alexander Cardoza
All Responded
2025-0210 3 Apr 2025 City of London
1. [REDACTED], and 2. [REDACTED]
Concerns summary (AI summary) Despite previous deaths, barriers at a specific location remain surmountable due to design flaws and insufficient operational security, including a lack of CCTV, posing an ongoing risk of falls.
Action Planned (AI summary) The organisation acknowledges concerns about security at a roof terrace and is working with the Licensing Team to enhance CCTV coverage and potentially refresh licensing conditions, taking into account umbrella placements. They do not propose increasing CCTV coverage, citing practical issues. The organisation adjusted camera angles to improve CCTV coverage and implemented process changes to ensure staff challenge individuals close to the balustrade. They are working with the Landlord in respect of the safety of the terrace and have planning permission to permanently enclose it.
Loraine Cheesman
All Responded
2025-0178 3 Apr 2025 County Durham and Darlington
Department of Health and Social Care
Concerns summary (AI summary) There is a lack of specific national guidance for assessing mental capacity in adults with Hoarding Disorder and Executive Dysfunction, hindering effective intervention and requiring revised protocols.
Noted (AI summary) The DHSC acknowledges concerns about guidance on self-neglect and hoarding disorder, pointing to existing NICE guidance and recent court judgements. They will continue to disseminate such guidance and caselaw through its partners and networks.
Andrew Waters
All Responded
2025-0174 3 Apr 2025 Cornwall and the Isles of Scilly
Department of Health and Social Care
Concerns summary (AI summary) Significant ambulance handover delays, emergency department crowding, and inadequate social care provision are leading to increased mortality risk for patients awaiting emergency treatment and discharge.
Action Planned (AI summary) The DHSC acknowledges concerns around ambulance response times, A&E overcrowding and delayed social care packages. The government plans to publish a 10-Year Health Plan and will set out lessons learned from winter pressures on urgent and emergency care services and improvements for 2025/26.
James Masheter
All Responded
2025-0167 3 Apr 2025 Lancashire and Blackburn with Darwen
NHS Pathways
Concerns summary (AI summary) The NHS Pathways system's limited mental health triage options inadequately assess serious mental health crises, leading to low priority categorisation and significant delays in ambulance response for at-risk patients.
Noted (AI summary) NHS England acknowledges concerns about the use of NHS Pathways to triage mental health situations, notes it has already considered management of callers at risk of suicide, and will keep the clinical content under review. It also notes that the triage system elicited the correct information triggering the approved ambulance response.
Mary Pomeroy
All Responded
2025-0166 1 Apr 2025 Devon, Plymouth and Torbay
University Hospitals Plymouth NHS Trust
Concerns summary (AI summary) A hospital's investigation wrongly deemed a fatal patient-on-patient assault unforeseeable, despite ignoring prior violent incidents and failing to implement required enhanced observations for a high-risk patient.
Action Taken (AI summary) The Trust transitioned to the Patient Safety Incident Response Framework (PSIRF) in June 2024, replacing the Serious Incident Framework. They describe the principles of PSIRF and the process for reviewing incidents, including stakeholder involvement and agreement on recommendations.
Andrew Tizard-Varcoe
All Responded
2025-0321 31 Mar 2025 The County of Devon, Plymouth and Torbay
Royal Devon University Healthcare NHS F… Somerset NHS Foundation Trust (Musgrove…
Concerns summary (AI summary) Fragmented care across multiple health trusts resulted in clinicians lacking complete patient information and unclear responsibilities, compounded by untimely follow-up appointments and inappropriate discharge decisions for a progressing infection.
Action Taken (AI summary) The Trust states that it routinely works collaboratively with other NHS bodies and GPs, and continues to do so where SFT input is needed. They have reviewed patients with the same diagnosis as the deceased and confirmed that regular correspondence occurs and they mention integrated neighbourhood teams work to improve patient care. The Royal Devon clarifies the ENT service structure and record systems at the time of the death. Since 2022 they have appointed two further ENT consultants allowing for daily consultant ward rounds and senior supervision of decision making on every ward round.
Abu Rahman
All Responded
2025-0165 31 Mar 2025 Inner North London
Royal Free Hospital
Concerns summary (AI summary) Hospital staff experienced frequent Naloxone shortages leading to delayed administration and demonstrated limited awareness of opioid toxicity risks in patients with kidney impairment.
Action Planned (AI summary) The Trust acknowledges the process of initiating Naloxone was not in line with guidance and will share awareness amongst medical teams. They also outline an action plan including safety huddle sessions on accessing Naloxone, increasing Naloxone stock levels, and updating local guidelines on opioid toxicity management.
Derrick Tully
All Responded
2025-0164 28 Mar 2025 Inner North London
Daryel Care Islington Council Whittington Health
Concerns summary (AI summary) Failures included unsuitable housing without a key safe, an inappropriate reablement package for a cognitively impaired patient, and neglected recording/escalation of patient deterioration, leading to missed care needs.
Action Planned (AI summary) Daryel Care outlines planned actions, including a formal review of internal processes and procedures relating to incident reporting and escalation, and to enhance training in record-keeping practices. They also commit to seeking clarity regarding designated clinical leads and communication procedures in future projects. The Trust will discuss the case at an ICAT governance meeting, share learning at senior Trust governance meetings, add details to the assessment proforma to require family consultation, audit compliance with additional information completion monthly, and conduct mental capacity assessments for patients not engaging with services. Islington Council acknowledges that no medical points were awarded and will explore opportunities to improve interagency working and information sharing through its integrated front door and integrated neighbourhood strategy. They mention they have identified several areas of learning that will be shared across the organisation.
William Hewes
All Responded
2025-0163 27 Mar 2025 Inner North London
Homerton University Hospital NHS Trust
Concerns summary (AI summary) A patient experienced significant delays receiving critical treatment despite immediate recognition of their life-threatening condition. The hospital's subsequent learning from this event has not been shared nationally.
Action Taken (AI summary) The Trust is a pilot site for Martha's Rule, a patient safety initiative, and data is being shared with NHS England. They delivered SIM training to clinical staff and plan to develop and deliver it on their Regional Trainee Teaching programme. They also plan to share the success of the RESPOND training programme and William's Story at Regional and National meetings.
Derek Cole
All Responded
2025-0162 26 Mar 2025 Norfolk
Attleborough Surgery
Concerns summary (AI summary) The GP practice failed to communicate abnormal test results to specialists or ensure follow-up, and lacked a robust system for learning from significant events, delaying critical internal reviews.
Action Planned (AI summary) The practice has had a clinical meeting to discuss responsibility for notification of GP-generated results to the hospital and the SEA protocol has been amended. Training for GPs and all staff is planned to cover the new protocols, and the surgery plans an audit of all deaths over the next 3 months.
Peter Konitzer
All Responded
2025-0159 25 Mar 2025 Wiltshire & Swindon
Health and Safety Executive
Concerns summary (AI summary) HSE website guidance for volunteers is insufficient, failing to emphasize written risk assessments for construction work or provide a comprehensive guide on safety obligations for charitable and voluntary organizations.
Action Planned (AI summary) The HSE will work with their communications team to send out a copy of the Wilts & Berks Canal Trust prosecution press release in the main HSE ebulletin series and will consider the coroner's recommendations when they next review the volunteering pages of the guidance on their webpages.
Claire Driver
All Responded
2025-0161 24 Mar 2025 South Yorkshire West
South West Yorkshire Partnership NHS Fo…
Concerns summary (AI summary) Mental health teams exhibited inadequate assertive engagement and poor police liaison for a deteriorating patient, compounded by a lack of mandatory staff training on substance misuse and mental health.
Action Taken (AI summary) SWYPT is reviewing intensive and assertive community support, updating referral pathways, and has included working with people with co-existing mental health problems and substance misuse issues as a priority area and has made the Public Health England eLearning course available to Trust staff.
Thomas Glover
All Responded
2025-0157 24 Mar 2025 Suffolk
Department of Health and Social Care British Society of Gastroenterology
Concerns summary (AI summary) NHS England clinicians often lack awareness of the critical distinction between hiatus hernia types, leading to insufficient vigilance for higher-risk para-oesophageal cases and hindering appropriate patient care.
Noted (AI summary) The BSG will work with Guts UK to develop a patient information leaflet for hiatus hernia, highlighting the need for extra vigilance following diagnosis of a para-oesophageal hernia. The DHSC acknowledges the concerns and explains that NHS England is responsible for providing information on NHS.UK, which is not designed for specialist clinical education or to raise awareness of conditions among the medical community, and CPD is the responsibility of the individual doctor.
Imogen Nunn
All Responded
2025-0156 24 Mar 2025 West Sussex, Brighton and Hove
Department of Health and Social Care National Register of Communication Prof… NHS England
Concerns summary (AI summary) A severe shortage of British Sign Language interpreters is hindering urgent mental health crisis assessments and delaying judicial proceedings for deaf patients and witnesses.
Action Planned (AI summary) NHS England will hold a meeting to brief stakeholders on the plan to publish a refreshed version of the Accessible Information Standard (AIS), and regional Patient Safety colleagues are engaging with NHS Sussex Integrated Care Board, expecting a formal update from the Trust by June 2025. The Cabinet Office’s Disability Unit, alongside members of the Government’s BSL Advisory Board, met with the National Registers of Communication Professionals working with Deaf and Deafblind People (NRCPD). NRCPD will focus on improving access to appropriately qualified BSL interpreters, update their CPD guidance to registrants, develop a closer relationship with NHS England to support a clear pathway for reporting concerns about interpreters and will promote examples of good practice when it is identified.
Ida Lock
All Responded
2025-0155 21 Mar 2025 Lancashire & Blackburn with Darwen
Department of Health and Social Care NHS England NHS Lancashire and South Cumbria Integr… +1 more
Concerns summary (AI summary) The Trust suffers from a deep-seated lack of candour, transparency, and deficient clinical governance, resulting in a failure to learn from past incidents, unreliable data, and inadequate reporting of serious harms.
Noted (AI summary) NHS England discusses reports to prevent future deaths in a working group and escalates risks nationally through committees, referencing the Three year delivery plan for maternity and neonatal services and the Maternity and Neonatal Safety Improvement Programme. NHS Lancashire and South Cumbria ICB outlines measures in place to monitor compliance, including the reporting and escalation process and also that the North-West Regional Chief Midwife is developing Maternity Guidance and Principles with the aim to ensure there is a consistent approach in the identification and reporting of incidents. The Trust has reviewed practices, policies, and procedures, implemented mandatory training on candour, revised investigation processes, increased bereavement support, and implemented measures for consultant oversight. They also have enhanced incident review and executive oversight processes, including learning response leads. NHS Lancashire and South Cumbria ICB clarifies the independence and current availability of its Maternity and Neonatal Independent Senior Advocate role, noting it's under national evaluation and currently unable to accept new referrals.
Benjamin Compton
All Responded
2025-0285 19 Mar 2025 Devon, Plymouth and Torbay
Devon Integrated Care Board Devon Partnership Trust NHS England +1 more
Concerns summary (AI summary) A significant gap in care exists for autistic individuals in crisis without a treatable mental health condition, and the Special Allocation Scheme failed to address an autistic patient's specific needs.
Noted (AI summary) NHS England acknowledges concerns, points to ICB responsibility for local care provision, highlights national guidance, and explains the purpose of the Special Allocation Scheme. NHS Devon highlights improvements to the Special Allocation Scheme including reviewing the process the practice has followed, and a modification to the SOP requiring written confirmation from Practices that they considered all possible alternative approaches prior to placement, enacted in May 2025. Devon Partnership Trust highlights the planned opening of The Brook, a ten-bedded inpatient unit for adults with learning disabilities and/or autism, and the commissioning of a Learning Disability/Autism Outreach team, both expected in summer 2025.
Leanne Carroll
All Responded
2025-0153 19 Mar 2025 North Wales (East and Central)
Betsi Cadwaladr University Health Board
Concerns summary (AI summary) The Perinatal Mental Health Service suffers from insufficient awareness among health professionals, inadequate staffing levels, and a lack of documented decisions and discussions in patient records at the Single Point of Access.
Action Planned (AI summary) BCUHB is raising awareness of the Perinatal Mental Health Service, delivering mandatory training, and reviewing the 'SPOAA Referral Checklist' for consistency across the division, with implementation planned from 26th May 2025.
Winnie Harrop
All Responded
2025-0151 19 Mar 2025 Manchester South
Department of Health and Social Care NHS England
Concerns summary (AI summary) Inadequate guidance exists for discharging overly sedated patients with new oxygen needs from hospital to a non-nursing care home, compounded by missing critical information in discharge letters.
Noted (AI summary) NHS England notes the local Trust has completed immediate deployment of RCEM guidelines for procedural sedation in the ED and is reviewing the safe sedation policy; weekly discharge planning meetings are held, and informatics is reviewing discharge letters. The DHSC points to existing 'Hospital discharge and community support guidance' and states that NHS England will ensure the guidance is followed, with officials working to prevent similar situations in the future.
Sheridan Pickett
All Responded
2025-0150 19 Mar 2025 Manchester South
Department of Health and Social Care
Concerns summary (AI summary) No specific coroner's concerns regarding systemic issues or risks to prevent future deaths were identified in the provided text.
Noted (AI summary) The DHSC acknowledges concerns about online prescribing and information sharing, highlighting existing guidance and the role of the GPhC, and referencing the cross-sector Suicide Prevention Strategy for England.
Alonzo Wood
All Responded
2025-0152 18 Mar 2025 West Sussex, Brighton and Hove
National Institute for Health and Care … Royal College of Obstetricians and Gyna…
Concerns summary (AI summary) Clinicians lack clear guidance on managing abnormal antenatal CTGs, specifically regarding decisions and timing of delivery, leading to inconsistent reliance on individual clinical judgment.
Noted (AI summary) The RCOG acknowledges the coroner's concerns regarding the lack of guidance on managing abnormal antenatal CTGs, emphasizes the need for individualised care plans and refers to NHS England guidance on computerised CTG use. NICE acknowledges the coroner's concerns and will consider reviewing the evidence on antenatal CTG interpretation and actions, and will work with others to see if they can produce a practice guide to inform practitioners.
Renate Mark
All Responded
2025-0149 18 Mar 2025 Northumberland
NORTHUMBRIA HEALTHCARE NHS FOUNDATION T…
Concerns summary (AI summary) The trust's falls investigation was flawed due to reliance on incorrect witness accounts, and a misunderstanding of 'line of sight' observation for high-risk patients. Inadequate scrutiny of witness statements hinders learning.
Action Planned (AI summary) The Trust is briefing ward staff on the definitions of 'witnessed' and 'unwitnessed' falls and the importance of accurate terminology and will involve Governance Leads in internal investigations to ensure in-depth scrutiny of witness accounts.
Billie Wicks
All Responded
2025-0146 17 Mar 2025 Inner North London
Royal College of Emergency Medicine Royal College of Paediatrics and Child … Royal Free Hospital
Concerns summary (AI summary) The emergency department was understaffed, leading to missed vital observations and delayed antibiotic administration. Inadequate staff training on adult onset asthma and ineffective safety netting advice contributed to the death.
Noted (AI summary) RCEM acknowledges the concerns raised, referencing its guidance on staffing levels and track/trigger tools for children and adults in ED, noting that the national PEWS was designed for inpatient use and an ED version is being developed and tested. RCPCH notes that blood pressure is now included in the national PEWS. They are currently in the process of audit, review and revision and update of their current standards, to be published later in 2025. The Trust has updated its guideline so that all paediatric patients with persistent abnormal vital signs at the point of discharge, must be referred to Paediatrics prior to discharge and has consultants cover in place consistently from 09:00 to 23:00 (Monday to Friday).
Colin Colley
All Responded
2025-0145 17 Mar 2025 South Wales Central
Cardiff & Vale University Health Board
Concerns summary (AI summary) Nursing staff and healthcare workers at St David’s hospital lack confidence and adequate training in falls risk assessments, enhanced supervision, and proper documentation, risking future deaths.
Action Taken (AI summary) The Health Board is expanding falls prevention training, undertaking improvement work regarding bedrails and auditing their use, updating the enhanced supervision framework and developing a new policy, and piloting education programmes for staff.
Darren Turner
All Responded
2025-0144 17 Mar 2025 Essex
Essex Partnership University NHS Founda…
Concerns summary (AI summary) Multiple serious failures in care, management, and treatment provided by the Essex Partnership NHS Foundation Trust amounted to neglect, contributing to the deceased taking his own life.
Action Taken (AI summary) The Trust is reinforcing the expectation of weekly care plan reviews, discussing care plans in weekly MDTs, auditing care plans via the Trust Tendable system, and implementing a new inpatient operating model with a focus on proactive and safe discharge; they have also appointed Family/Carer Ambassadors.
William Radford
All Responded
2025-0143 14 Mar 2025 West Sussex, Brighton and Hove
Department for Transport
Concerns summary (AI summary) Inexperienced young drivers, recently passing their test, face increased accident risk when carrying young passengers, highlighting a concern about current regulations.
Noted (AI summary) The Department for Transport acknowledges the coroner's concerns, highlights the falling number of fatalities for young drivers, and mentions the THINK! campaign and development of a new road safety strategy without committing to specific changes related to the concerns raised.