2025
PFD Reports
Reports: 635
Areas: 66
94% response rate (above 62% average).
Kevin O’Reilly
All Responded
2025-0088
17 Feb 2025
Staffordshire
Highways England
Concerns summary
All lanes open motorways present a significant hazard due to insufficient emergency stopping areas spaced 1.6 miles apart and a lack of continuous monitoring.
Action taken summary
National Highways confirms that radar stopped vehicle detection (SVD) technology is in place on all operational all lane running (ALR) motorways, and all recommendations from the smart motorway stockt
David Bennett
All Responded
2025-0089
17 Feb 2025
Essex
Mid & South Essex NHS Trust
Essex Partnership University NHS Trust
Concerns summary
Mental health crisis and acute care staff lacked access to crucial patient records, leading to inadequate information sharing and failures in escalating deteriorating mental health, medication reviews, and proper risk assessment.
Action taken summary
Mid and South Essex NHS Trust states that several concerns were outside their remit. For concerns regarding pathways, new operational pathways are in the final stages of drafting with a …
Diana Fairweather-Purkis
All Responded
2025-0091
17 Feb 2025
Teesside and Hartlepool
NHS ENGLAND
DEPARTMENT OF HEALTH
NHS NORTH EAST AND NORTH CUMBRIA INTEGR…
Concerns summary
Insufficient ambulance availability leads to delayed patient attendance, exacerbated by excessive handover delays at hospitals, hindering ambulance crew release and further impacting response times.
Action taken summary
NHS England has invested in increased ambulance funding and new services, including initiatives like the UEC delivery plan. Handover times are improving across the NENC area, with significant reductio
Carl Eastman
All Responded
2025-0093
17 Feb 2025
Inner North London
Royal Free London NHS Foundation Trust
Concerns summary
There were significant delays in conducting critical CT scans, widespread communication failures, poor record-keeping, and a lack of professional curiosity among staff, indicating potential skills deficits.
Action taken summary
Royal Free London NHS Foundation Trust has updated its policy to remove the requirement for consultant radiologist review before requesting CT scans, and clarified this to staff. They have also …
Joshua Weavers
All Responded
2025-0187
17 Feb 2025
Hertfordshire
Hertfordshire County Council
Hertfordshire & West Essex Integrated C…
NHS England
Concerns summary
Nationally and locally, excessively long waiting times for Autism Spectrum Disorder (ASD) assessments delay crucial care and increase suicide risk, while local bridge safety measures fail to meet current guidance.
Action taken summary
NHS England has published the National Framework and Operational Guidance for Autism Assessment Services in April 2023, which was refreshed in 2025 to include further clinical guidance on managing wai
Jason Myles
All Responded
2025-0087
14 Feb 2025
City of Kingston Upon Hull and the County of the East Riding of Yorkshire
ERYC Highways Department
Concerns summary
A dangerous road known as "suicide hill" has a history of fatal collisions due to a sharp turn and topography; improved signage is needed, especially in poor visibility.
Action taken summary
The ERYC Highways Department confirms existing warning signs are in good condition and appropriate. They dispute the coroner's evidence of numerous past collisions, stating their records for the last
Gary James
All Responded
2025-0083
12 Feb 2025
Teeside and Hartlepool
Ward Bros (Malton) Ltd
Concerns summary
The workplace exhibited a severe lack of risk assessment, inadequate training, unsafe equipment, and inappropriate working conditions, compounded by a culture that disregarded employee safety concerns and supervision.
Action taken summary
Ward Bros (Malton) Ltd has ceased the devanning operation entirely and has no plans to resume it. Following the accident, they conducted a full review of health and safety procedures, …
Brigitte Favre
All Responded
2025-0639
12 Feb 2025
Suffolk
Suffolk and North East Essex Integrated…
West Suffolk Hospital
Concerns summary
A lack of weekend oncology support hindered safe discharge planning, and poor emergency department record management meant critical chemotherapy history was missed upon readmission, risking adverse outcomes.
Action taken summary
West Suffolk NHS Foundation Trust has implemented a new Oncology discharge planning tool, launched in February 2026, to standardise communication and inform discharge decision-making. They are also ex
Nicholas J’Dourou
All Responded
2025-0081
11 Feb 2025
Inner London North
Royal College of Psychiatrists
Concerns summary
A lack of national guidance for psychiatric medication cross-titration leads to inconsistent and potentially unsafe practices, while the discontinuation of electronic patient observation on wards raises concerns about insufficient monitoring.
Action taken summary
The Royal College of Psychiatrists has provided advice on cross-titration of medication through existing publications and supports the use of the Maudsley Prescribing Guidelines. For video observation
John Tompkins
All Responded
2025-0082
11 Feb 2025
Inner London North
Royal Free Hospital
Concerns summary
The Trust conducted a limited internal review of the circumstances, failing to consider or apply the NatSSIPS2 standards during procedures or in its subsequent investigation.
Action taken summary
Royal Free Hospital has conducted a comprehensive systems-based review into Mr Tompkins' death and committed to several future actions. These include developing a formal escalation pathway for MDT dis
Yahya Hayat
All Responded
2025-0086
10 Feb 2025
Greater Manchester South
Royal College of Paediatrics and Child …
Concerns summary
Changes in paediatric training removed compulsory direct observed training for neonatal intubation, increasing reliance on consultants and reducing future general paediatricians' experience in complex neonatal resuscitation.
Action taken summary
The RCPCH explains that while mandatory direct observed training for neonatal intubation has been removed, key capabilities for airway management have been strengthened, aligning with evidence for non
Anne Towlson
All Responded
2025-0116
10 Feb 2025
Rutland and North Leicestershire
Department of Health and Social Care
Concerns summary
Concerns arise from the inability to obtain medical records or information from the Turkish hospital regarding fitness for surgery, alongside inadequate post-operative care and communication for a patient undergoing cosmetic surgery abroad.
Action taken summary
The DHSC is considering the impact of medical tourism on patient safety and is engaging with the Turkish Government to improve the patient pathway. They are also considering how to …
Kenton Beasley
All Responded
2025-0076
7 Feb 2025
West Sussex, Brighton and Hove
Driver and Vehicle Licensing Agency
Concerns summary
A protracted and frustrating DVLA licence renewal process, characterized by communication failures, incorrect information, and lack of vulnerable customer support, significantly exacerbated the deceased's poor mental state and prevented employment.
Action taken summary
The DVLA acknowledges the protracted period for licence renewal but states that the steps taken were necessary and proportionate for medical assessment. They attribute the most significant delay to th
Amelia Ridout
All Responded
2025-0077
7 Feb 2025
Cambridgeshire and Peterborough
British Society for Haematology (BSH)
NHS England
National Institute for Health and Care …
Concerns summary
A lack of national guidelines and standardized procedures for bone marrow aspirate and trephine biopsy, coupled with no database for recording outcomes, suggests inconsistent practice and missed learning.
Action taken summary
NHS England states that developing clinical guidelines or a database for BMA and trephine biopsy does not sit within their remit. However, they commit to investigating evidence regarding training/supe
Anthony Binfield, David Richards and Rolandas Karbauskas
All Responded
2025-0079
7 Feb 2025
Nottingham City and Nottinghamshire
NHS England
HMPPS
Serco
+2 more
Concerns summary
Inadequate recruitment, retention, and training of prison and healthcare staff led to severe understaffing, restricted services, and fundamental failures in prisoner welfare, supervision, and basic safety protocols.
Action taken summary
NHS England is addressing staff recruitment and retention through its ‘We Are Prison Nurses’ campaign and nursing preceptorship. The report's findings will be tabled at the Health and Justice Delivery
Jane Bennett
All Responded
2025-0074
6 Feb 2025
Northamptonshire
National Highways
Concerns summary
The junction of St Johns Road, Tiffield and the A43 Northamptonshire is dangerously difficult to manoeuvre, posing a high risk of further accidents and fatalities without intervention.
Action taken summary
National Highways is planning minor surfacing works for Summer 2025, including refreshing road markings and reflective studs, and investigating vegetation clearance. A major A43 renewals scheme, inclu
Katrina Insleay
All Responded
2025-0084
6 Feb 2025
Worcestershire
Worcestershire Acute Hospitals Trust
Herefordshire and Worcestershire Health…
Concerns summary
The absence of a formal handover system and shared record access between hospital and Neighbourhood Teams for pressure sore patients creates a risk of delayed follow-up and increased wound infection.
Action taken summary
The Health and Care Trust is granting Neighbourhood Team staff access to the Acute Trust's electronic patient record, with 18 of 26 staff already having access. Additionally, the Acute Trust …
Simon Harding
All Responded
2025-0065
5 Feb 2025
Somerset
Department for Culture
Department of Transport
Department for Culture, Media and Sport
Concerns summary
A severe lack of safety protocols at the moto-cross track, including no rider registration, safety briefings, or skill segregation, coupled with inadequate supervision and untrained staff, highlights a critical absence of mandatory industry regulation.
Action taken summary
The Department for Transport stated that the coroner's concerns related to a racetrack incident, not a public highway, and were therefore not appropriate for DfT to respond to, falling instead …
Terence Grainger
All Responded
2025-0067
5 Feb 2025
Manchester South
Circle Health Group Ltd
Concerns summary
Lack of electronic patient observation systems poses a risk due to potential manual recording errors, miscalculation of NEWS 2 scores, and inability to track patient deterioration trends.
Action taken summary
Circle Health Group has successfully introduced digitised systems for consent, pathology, and imaging requests, with all new equipment designed to integrate with electronic patient records. They affir
Sapphire Bernard
All Responded
2025-0070
5 Feb 2025
West Sussex, Brighton and Hove
NHS Sussex Integrated Care Board
NHS England & NHS Improvement
Concerns summary
Critical shortage of psychiatric beds leads to dangerously long waits in unsuitable A&E environments, exacerbating mental health for neurodiverse patients.
Action taken summary
NHS England has opened an additional 80 mental health beds since Spring 2024 and introduced national monitoring of A&E patients waiting over 72 hours for mental health placements, with individual …
Leslie Hurwood
All Responded
2025-0078
5 Feb 2025
Northamptonshire
NORTHAMPTON GENERAL HOSPITAL NHS TRUST
Concerns summary
Hospital nurses are incorrectly administering insulin after meals, reducing its effectiveness and causing hypoglycaemic episodes, indicating insufficient training adherence and potential staffing impacts on correct medication procedures.
Action taken summary
The Trust immediately reinforced insulin administration practices through ward visits, created and used dedicated huddle sheets, and conducted an audit of insulin patients. They have established an In
Peter Jones
All Responded
2025-0066
4 Feb 2025
Inner North London
Metropolitan Police Service (MPS)
Concerns summary
Police station design flaws, including flat-topped telephone hoods and inadequate public reception area oversight, contributed to the death, highlighting safety equipment and monitoring failures.
Action taken summary
The MPS has replaced flat-topped telephone hoods in Stoke Newington Police Station, provided laptops to all Public Access Officers (PAOs) to improve oversight in public waiting areas, and rectified IT
Dorothy Reid
All Responded
2025-0071
4 Feb 2025
North East Kent
Department of Health and Social Care
NHS England
Concerns summary
Persistent hospital bed blocking by discharged patients causes excessive A&E waiting times, deterring critically ill patients from seeking care and increasing the risk of death.
Action taken summary
NHS England's 2023 Urgent & Emergency Care Recovery Plan has improved 4-hour ED performance, with 2.5 million more patients treated within target. They are also collecting weekly data on patients …
Carla James
All Responded
2025-0072
4 Feb 2025
Manchester North
Food and Rural Affairs
Office for Product Safety and Standards
Department for Environment
Concerns summary
Products are being imported and sold without adequate warnings about their highly poisonous and toxic nature, posing a serious risk to life.
Action taken summary
Defra states it lacks legislative powers to mandate health warnings for imported hazardous plants. It has engaged with the Department for Business and Trade (DBT), which is examining the issue …
Afolabi Ojerinde
All Responded
2025-0060
3 Feb 2025
Manchester City
Department for Work and Pensions
Association for Petroleum and Explosive…
Energy Institute
+1 more
Concerns summary
Petrol stations lack adequate controls and guidance to ensure compliance with regulations regarding dispensing petrol, failing to prevent unsafe access to fuel.
Action taken summary
The Energy Institute, APEA, and PELG have reviewed their 'Blue Book' and 'Red Guide' publications, concluding they remain comprehensive and fit for purpose. However, additional work is being undertake