2025

Noted (AI summary) The DVLA acknowledges delays in processing the driving licence application but asserts the necessary and proportionate steps were taken. The most significant delay was when the GP did not receive the original request.

Noted (AI summary) NHS England has introduced national monitoring of patients waiting over 72 hours in emergency departments for mental health placements and action cards for trusts to reduce time spent in emergency departments. The South East region is developing a Standard Operating Procedure for managing mental health presentations with A&E departments. NHS Sussex acknowledges the concerns regarding lack of inpatient beds and long wait times in A&E, explaining their role in commissioning services and the demand for mental health services. They describe the number of commissioned beds and gender-specific accommodations.

Noted (AI summary) The Department for Transport states that the concerns raised are not appropriate for them to respond to, as the incident occurred on a racetrack and not on a public highway, and refers the matter to DCMS. The Department for Culture, Media and Sport will work with Sport England, HSE, the ACU, the Department for Transport, and other stakeholders to assess possible actions to improve track safety and help prevent future deaths at motocross activities.

Noted (AI summary) South Central Ambulance Service details actions taken since December 2023 including introducing the "Fit for the Future" programme, increasing paramedic apprenticeship numbers, reviewing skill levels of crews, increasing support for newly qualified paramedics, utilising specialist practitioners, implementing a new joint process with healthcare partners regarding ambulance crew wait times at hospitals and updating their fleet of vehicles. BT clarifies its procedures for handling emergency calls, including operator actions, listening practices, and the Critical Call Process, and explains that distress alone is not an agreed trigger for the Critical Control Process.

Noted (AI summary) The Ministry of Defence acknowledges the concerns but states that existing processes are in place to identify correlations between service and behaviour, and to provide support to veterans. They will ensure continued work to raise awareness of available support.

Noted (AI summary) The Arts University Bournemouth confirms that a full-day training session on EUPD and personality disorders was delivered to 17 members of Student Services staff on January 6, 2025. Devon Partnership NHS Trust acknowledges the concerns regarding patient transfers and information sharing, referencing existing procedures and policies but not committing to new actions. Dorset HealthCare is seeking to strengthen its relationship with Devon Partnership Trust to ensure that there are effective and comprehensive discharge pathways between the two organisations. Learning will be shared within the Learning and Review Groups at the next meeting which is scheduled for April 2025.

Noted (AI summary) The London Fire Brigade has made significant changes to its radio system following the Grenfell Tower Inquiry, improving communication interoperability. They have also installed throwline boards, provided throwline training to businesses and parks patrols, opened a water safety training room, and strengthened operational working with Surrey Fire and Rescue Service. The National Fire Chiefs Council highlights the Fire Control Fire Standard and Guidance, the Multi-Agency Information Transfer (MAIT) system, and ongoing liaison with London Fire Brigade to ensure learning is captured and shared. They support fire and rescue services to improve the effectiveness and maximize the use of digital systems and this is a key priority for them in the Fit for the Future strategic plan. The London Borough of Barking and Dagenham will undertake a survey and asset mapping of waterbodies and riverside locations, assess sites using risk assessment criteria, standardise safety equipment, and implement a structured inspection and maintenance programme. They will advocate for enhanced inter-agency communication. The London Borough of Havering will give further consideration to the lighting of life buoys at inland bodies of water, ensure new buoyancy aids meet British Standards and require white stripes, and consider including a policy for developers to provide and maintain lifesaving equipment. They consider communication between emergency services to be a matter for the emergency services to address. The City of London acknowledges the concerns raised. The text describes various procedures and resources in place for managing incidents and ensuring safety, without stating a change in policy.