2025

PFD Reports
Reports: 637 Areas: 66

96% response rate (above 63% average).

Clear 548 results
Alexander Eastwood
All Responded
2025-0142 14 Mar 2025 Manchester West
Department for Culture, Media and Sport
Concerns summary (AI summary) There is a lack of guidance and regulation for children's contact sports, particularly for unofficial matches, leading to an absence of minimum standards for safeguarding, medical support, and risk management.
Action Planned (AI summary) The Department is exploring ways to improve the safety and welfare of children in martial arts, asking Sport England to work with the Martial Arts Safeguarding Group, and ensuring parents understand the difference between regulated and unregulated competitions.
Barry Myers
All Responded
2025-0141 12 Mar 2025 West Sussex, Brighton and Hove
NHS England University Hospitals Sussex NHS Foundat…
Concerns summary (AI summary) Insufficient funding prevents the provision of urgent mechanical thrombectomy services between 4 pm and 8 am at University Hospitals Sussex NHS Foundation Trust.
Action Planned (AI summary) NHS England highlights existing funding for thrombectomy services and ongoing support for UHSx; it mentions regional access to 24/7 services and internal discussions regarding PFD reports to share learning. The Trust has extended access to Mechanical Thrombectomy for Sussex patients through mutual aid pathways with UCL and Southampton, approved a business case to extend the local service to 7 days a week, 12 hours a day, and is actively recruiting staff, aiming for 24/7 service; it is installing a second bi-planar, expected to be operational by September 2025.
Rhiannon Williams
All Responded
2025-0139 12 Mar 2025 SWANSEA & NEATH PORT TALBOT
Department for Science, Innovation and … OFCOM
Concerns summary (AI summary) Online suicide forums and social media platforms provided information on self-harm and misleading professionals, raising concerns about the adequacy of The Online Safety Act 2023 in preventing access to such harmful content.
Noted (AI summary) The Department acknowledges the concerns and describes the Online Safety Act 2023 and Ofcom's role in regulating online content, as well as collaboration with the Department of Health and Social Care on suicide prevention. Ofcom has opened an investigation into a suicide forum mentioned in the report and will provide regular updates on its website; it will work directly with service providers to promote compliance and take enforcement action as needed, using coroners' reports to inform policy.
Nicholas Gedge
All Responded
2025-0148 11 Mar 2025 West Yorkshire East
Leeds Community Healthcare NHS Trust West Yorkshire Police
Concerns summary (AI summary) A significant delay in commencing CPR occurred due to a lack of shared understanding of its urgency and an uncoordinated response among detention officers and a nurse. No clear protocols define emergency roles.
Noted (AI summary) Leeds Community Healthcare NHS Trust outlines actions taken, including a working group to review the Death in Custody procedure, reflective conversations with staff, and inclusion of 'coordination of response' in the investigation process. They are enhancing CPR training and clarifying the contents of the emergency bag. They clarified that the intervention was an intramuscular injection of Naloxone, not an intraosseous needle. West Yorkshire Police clarifies the roles and training of Detention Officers in medical emergencies, emphasizing their responsibility to provide basic life support until a Healthcare Professional arrives and to follow the Healthcare Professional's directions. However, the Chief Constable intends to review contracts, policies and procedures between the Force and Leeds Community Healthcare to ensure clarity on roles in emergencies.
Allan Taylor
All Responded
2025-0138 11 Mar 2025 Sunderland
South Tyneside and Sunderland NHS Found…
Concerns summary (AI summary) Level 2 EICO observation guidelines requiring a nurse to be within sight or sound were not met, as the patient's side room was too far. This lack of escalation and compliance likely contributed to an unwitnessed fall.
Action Taken (AI summary) South Tyneside and Sunderland NHS Foundation Trust reports an urgent review and amendment of the Enhanced Interactive Care and Observation (EICO) guideline, now renamed Enhanced Therapeutic Observation and Care (ETOC), to increase observation levels, improve family involvement, and emphasize escalation and documentation. The amended guideline will be implemented across the organisation during 2025.
Marta Vento
All Responded
2025-0137 11 Mar 2025 Dorset
College of Policing HMPPS National Police Chiefs’ Council +2 more
Concerns summary (AI summary) No formal process exists for prisons to share critical in-prison behavioural and mental health information with sentencing courts. Additionally, national guidance is lacking for ensuring continuity of care for released prisoners with mental health needs.
Action Planned (AI summary) NHS England required ICBs to review community mental health services by September 2024. NHS England understands that NHS Dorset would actively support the expansion of this work to support sharing of mental health care plans. The DCR Partnership is looking to have the capability to share information with others using the NRL from March 2026 onwards. The College of Policing acknowledges concerns about the lack of a bespoke risk assessment tool for violence in MOSOVO units. They will consult with the NPCC Lead for MOSOVO and relevant subject matter experts to improve guidance and direction and will liaise with Dorset Constabulary to ensure they are fully sighted on current guidance. The NPCC will request the College of Policing to review APP and training material to highlight violence risk assessment more strongly within risk management plans; they have also reiterated a request for a full review of the ARMS process. NHS Dorset supported a learning event led by NHSE regarding mental health needs, and will work with SWAST to enable access to the Dorset Care Record. They have also opened a risk on the system risk register to scrutinise the accessibility of information across system partners. HM Prison and Probation Service acknowledges concerns about sharing risk information from prison with sentencing courts and highlights the establishment of immediate release pathfinders in three prisons to develop multi-agency approaches. They will task the Safety Group in HMPPS to consider this specific area when reviewing the Prison Safety Policy Framework later in 2025-26.
Luke Barnes
All Responded
2025-0136 11 Mar 2025 Surrey
HMPPS
Concerns summary (AI summary) Probation staff lack access to specialist medical reports and adequate training on neurodiverse conditions, hindering effective supervision. A loophole also prevents unactioned court sentences from being referred back for review.
Action Taken (AI summary) HMPPS updated its Drug Rehabilitation Requirement (DRR) Guidance in June 2025 to standardise the approach across England and Wales and ensure consistency during DRR Reviews.
Christopher Bradbury
All Responded
2025-0134 11 Mar 2025 Staffordshire
NHS England Royal Stoke University Hospital
Concerns summary (AI summary) A national lack of knowledge and guidelines for Severe Invasive Soft Tissue Infections, combined with ineffective training and an absence of an audit trail for omitted medication doses, creates significant patient safety risks.
Action Planned (AI summary) NHS England will ensure emphasis on escalation of deteriorating patients with skin and soft-tissue infections during a revisit of statutory and mandatory training for infection and prevention control this year. The Trust is implementing an Electronic Prescribing and Medicines Administration (EPMA) system across both sites, which will provide a record of medication activity. In the interim, a Patient Safety Learning Alert has been developed, requiring staff to document reasons for drug omissions.
Sean Higgins
All Responded
2025-0133 11 Mar 2025 Mid Kent and Medway
HMP Rochester
Concerns summary (AI summary) Officers chairing ACCT reviews at HMP Rochester failed to read all relevant documentation, leading to inaccurate risk assessments, and some did not understand how to properly complete support plan paperwork.
Action Taken (AI summary) HMP Rochester produced a training video covering accurate assessment of risk and the quality of support plans and shared this with case coordinators and their line managers. Briefing sessions have been conducted with all case coordinators, focused on the concerns raised at the inquest.
Jean Pike
All Responded
2025-0127 7 Mar 2025 SWANSEA & NEATH PORT TALBOT
Swansea Bay University Health Board
Concerns summary (AI summary) Discharge decisions were made without essential multi-disciplinary meetings or consulting care coordinators, despite clear warnings of high suicide risk, indicating a systemic failure in communication and risk management.
Action Taken (AI summary) Swansea Bay University Health Board provided additional training to Serious Incident Investigators, focusing on process mapping to improve analysis of clinical input against specified processes, and implemented regular team meetings to reflect on the review process.
Andrea Mann
All Responded
2025-0130 6 Mar 2025 West Yorkshire Western
Bradford District Care NHS Trust
Action Taken (AI summary) The Trust has implemented a routine re-referral process with management oversight for service users re-referred to Community Mental Health Services within 6 months, improved assessment processes, and streamlined referral pathways. They have also committed to improving the timeliness of support available within four weeks of referral.
Arsalan Baig
All Responded
2025-0129 6 Mar 2025 West Yorkshire Western
Bradford Council
Concerns summary (AI summary) Inadequate street lighting and missing traffic warning signs at a sharp turn towards a wall significantly contributed to a fatal road accident.
Action Taken (AI summary) Bradford Council installed a new street lighting column, a chevron sign, and a "Left Bend Ahead" warning sign at the corner of Dryden Street and Buck Street.
Mohammed Khan
All Responded
2025-0128 6 Mar 2025 West Yorkshire Western
Bradford Council
Concerns summary (AI summary) Insufficient street lighting and a lack of warning signs at a poorly marked 90-degree turn and dead-end contributed to a fatal road traffic accident.
Action Taken (AI summary) Following a fatal collision, Bradford Council installed a new street lighting column, a chevron sign, and a "Left Bend Ahead" warning sign at the accident location.
Annette Lewis
All Responded
2025-0126 6 Mar 2025 South Wales Central
Cwm Taf Morgannwg University Health Boa…
Concerns summary (AI summary) Delays in implementing a "Failed Discharge" policy mean patients are not being appropriately referred for specialist review, increasing risks of re-attendance and errors in emergency departments.
Action Taken (AI summary) The Health Board has implemented a General Surgery policy, including guidelines for patients returning to the Emergency Department following discharge, and emphasized the responsibility for acting on test results. They also highlight training in place to support the practical application of the policy.
Raymond Jennings
All Responded
2025-0125 6 Mar 2025 West Yorkshire Western
Abbey Place Nursing Home
Concerns summary (AI summary) The care home failed to promptly obtain prescribed antibiotics or seek medical care for a deteriorating resident, and could not demonstrate improved systems to prevent reoccurrence of this significant failing.
Action Taken (AI summary) The nursing home has updated its medication policy, implemented an electronic medication system and digital care planning system, changed GP and pharmacy providers, and completed documentation training with all staff.
Henok Gebrsslasie
All Responded
2025-0124 6 Mar 2025 Coventry
Coventry and Warwickshire Partnership N…
Concerns summary (AI summary) Despite a known risk of ligature points on patient bedroom doors and identification of door top alarms as a solution, these crucial safety measures have not been implemented in a psychiatric unit for over 42 months.
Action Taken (AI summary) The Trust has implemented environmental safety improvements, revised language and interpreting procedures, implemented a tear-resistant clothing policy, improved staffing, and strengthened multi-disciplinary team working.
Mark Fernandez
All Responded
2025-0147 4 Mar 2025 Manchester North
NHS Greater Manchester Integrated Care … Northern Care Alliance NHS Foundation T… Oldham Council
Concerns summary (AI summary) Inadequate information was provided in a specialist referral, the hospital passport was unused, and a best interest decision failed to incorporate crucial input from long-term carers and social services.
Action Planned (AI summary) NHS Greater Manchester has begun a locality practice review in Oldham, reminded staff of their responsibilities via a Take 5 Briefing, reminded staff about Hospital Passports, and are monitoring compliance with the Oliver McGowan mandatory training. The Trust has reviewed and strengthened Learning Disability and EPO policies, enhanced staff training on the Mental Capacity Act, increased visibility and utilisation of Hospital Passports, and improved communication with care providers. Mr Fernandez’s death was referred to LeDeR the day following his death. Oldham Council's Adult Social Care will implement an action plan to address concerns raised in the report, with a target timeframe of June this year, and confirms its IMCA service can cover medical best interest decisions. Oldham Council ASC plans to create a 7-minute briefing and a risk rating framework for medical best interest decisions, add documents to the ASC SharePoint site, and include learning in MCA theory to practice training, with a target commencement date of June 25.
Jack Shields
All Responded
2025-0122 4 Mar 2025 Sunderland
Nerams Group
Concerns summary (AI summary) An ambulance crew failed to recognise a patient's critical deterioration into cardiogenic shock and incorrectly prioritised their backup request, resulting in a prolonged delay to definitive medical care.
Action Taken (AI summary) Following an investigation into the death of Jack Matthew Shields, The Nerams Group dismissed one employee for gross negligence and terminated another for unrelated reasons. They refreshed competency assessments and CPD for non-registered healthcare professionals reading 12 lead ECGs and circulated information on available backup categories to all staff.
Chloe Burgess
All Responded
2025-0121 4 Mar 2025 Hampshire, Portsmouth and Southampton
National Institute for Health and Care … Royal College of Physicians
Concerns summary (AI summary) The severe interaction between amitriptyline, paroxetine, and ivabradine is poorly understood, not flagged by prescribing software, and prescribers lack full awareness, posing a significant toxicity risk.
Noted (AI summary) NICE acknowledges the coroner's concerns regarding drug interactions in the death of Chloe Elizabeth Burgess, but states that the British National Formulary (BNF) is best placed to address these concerns, as NICE only makes the BNF available on their website but does not control its content. The Royal College of Physicians notes the concerns and will discuss this case at their next Patient Safety Committee and Joint Medicines Safety Working Group to explore whether further action should be taken.
Robert Evans
All Responded
2025-0120 4 Mar 2025 Liverpool and Wirral
College of Policing National Police Chiefs’ Council
Concerns summary (AI summary) A lack of guidance and power prevents police officers from ensuring medical attention for individuals suspected of swallowing drugs during a street search if not arrested, creating a critical gap in care compared to those in custody.
Noted (AI summary) The NPCC Stop & Search portfolio will review the Regulation 28 document and work to ensure officers are equipped to resolve incidents such as these; they will work with other portfolios and stakeholders to provide the necessary training and guidance to ensure officers have a refreshed knowledge of all policing powers available to them. The College of Policing asserts that its Authorised Professional Practice (APP) on Detention and Custody adequately addresses concerns about medical attention for individuals suspected of swallowing drugs, pointing to existing guidance on immediate medical response, arrest procedures, risk assessment, and information sharing.
Matthew Lynch
All Responded
2025-0119 4 Mar 2025 Birmingham and Solihull
Birmingham and Solihull Mental Health N… Birmingham City Council Provident Housing
Concerns summary (AI summary) The internal investigation was inadequate, and barriers exist to proper Mental Health Act assessments. There's poor information sharing between agencies regarding residents, and support workers require more focused mental health training.
Action Planned (AI summary) The Trust conducted a system-based investigation into the death, identifying weaknesses in change of address and medication compliance management. Actions include a written reminder to clinical staff about recording address changes in Rio, and a review of the standard operating procedure for non-contact with appointments to ensure consistent escalation to the MDT. Birmingham City Council, having had no prior involvement with the deceased, will add guidance clarifying the use of Section 2 versus Section 3 of the Mental Health Act to Birmingham and Solihull Mental Health Foundation Trust's Mental Health Policy. The Council details its information-sharing practices with landlords, noting that the extent of information provided depends on how the resident accesses accommodation.
Alfie Lawless
All Responded
2025-0118 4 Mar 2025 Manchester South
Greater Manchester Police
Concerns summary (AI summary) Greater Manchester Police significantly delayed classifying a death as a "Death or Serious Injury" incident, raising concerns about the quality of their internal review and learning from incidents.
Action Taken (AI summary) Greater Manchester Police PSD has designed a new form for assessing incidents relating to Death or Serious Injury (DSI), including rationale and learning opportunities; the PSD's Organisational Learning team will monitor the forms and escalate any risks to the Tactical Organisational Learning Board. The PSD will ensure mandatory referrals are made without delay, ensure AA's attend formal training and will undertake a period of monthly dip sampling to ensure that this process is embedded.
Javed Iqbal
All Responded
2025-0117 3 Mar 2025 Birmingham and Solihull
All Care In One Ltd
Concerns summary (AI summary) Care home staff failed to recognise and appropriately act on serious mental health deterioration, made inaccurate records, and did not follow GP advice, compounded by inadequate post-death investigation and training.
Action Taken (AI summary) The company hired consultants to oversee staff retraining and monitor compliance with care standards, including regular audits and alerts. Safeguarding training was revisited to ensure staff can identify early signs of mental distress, and internal policies were reviewed to align with best practices.
Lachlan Campbell
All Responded
2025-0115 28 Feb 2025 Cornwall and the Isles of Scilly
Department of Health and Social Care
Concerns summary (AI summary) Critical ambulance response delays, caused by extensive hospital handover times, prevented timely conveyance of a patient to hospital, which an expert stated would have prevented their death.
Action Planned (AI summary) The government acknowledges concerns around emergency service pressures and is working with NHS England to address them, with a focus on ambulance response times and handover delays; the upcoming 10-Year Health Plan will set out radical reforms for the NHS and address these issues.
Lachlan Campbell
All Responded
2025-0114 28 Feb 2025 Cornwall and the Isles of Scilly
Devon and Cornwall Constabulary South Western Ambulance Service NHS Fou…
Concerns summary (AI summary) Poor information sharing between ambulance service and police, including incorrect call status and police not being given ETAs or asked about scene presence, led to significant delays in patient care. The lack of police-to-hospital conveyance options for urgent cases is also a concern.
Action Planned (AI summary) Police officers are being trained to dial 999 from the scene for medical support, and SWAST has implemented a new communication pathway to improve inter-agency information sharing. SWAST is implementing a Timely Handover Process at RCHT to instigate rapid handover if not undertaken within 90 minutes of arrival. Devon & Cornwall Police is participating in a multi-agency group to promote closer working arrangements between emergency services, with meetings scheduled to identify and address specific areas for improvement. The Assistant Chief Constable has reiterated the expectation that sergeants can redeploy police resources in liaison with an inspector and/or the Force Incident Manager.