2025

PFD Reports
Reports: 635 Areas: 66

94% response rate (above 62% average).

Clear 532 results
Christian Hobbs
All Responded
2025-0176 7 Apr 2025 Cambridgeshire and Peterborough
Royal College of Emergency Medicine Northamptonshire Children Safeguarding … Royal College of Radiology +5 more
Concerns summary Key recommendations to improve cardiogenic shock care, including staff awareness, out-of-hours echocardiography access, and defined pathways, are not adequately funded or implemented across healthcare systems.
Action taken summary The Northamptonshire Safeguarding Children Partnership cannot comment on the specific historical CDOP review due to missing records, but assures that all CDOP forms and communications are now properly
June Thompson
All Responded
2025-0173 6 Apr 2025 Cornwall and the Isles of Scilly
Oxford University Hospitals NHS Foundat…
Concerns summary Major operations proceeded without surgical teams having full knowledge of disease progression, resulting from unreported errors and a lack of policy for processing medical reports from other hospitals.
Action taken summary Oxford University Hospitals has developed a new administrative SOP to ensure prompt sharing of clinical information from other Trusts and updated an existing SOP. They have also reported and investiga
Mr YZ
All Responded
2025-0168 4 Apr 2025 Berkshire
Telecare Services Association
Concerns summary Careline operator training and call protocols were inadequate to identify severe injuries in callers with cognitive impairments, specifically failing to elicit critical information despite the user's distress.
Action taken summary The TEC Services Association will review the report's learning as part of its next Quality Standards Framework (QSF) scheme change process to strengthen criteria for certified organisations. This will
Linda Farmer
All Responded
2025-0169 4 Apr 2025 Northamptonshire
Northampton General Hospital
Concerns summary The Trust failed to investigate significant care concerns raised by clinicians and neglected its own recommendation for a detailed inquiry, leaving systemic issues unaddressed and risking future patient harm.
Action taken summary The Trust has established a robust process for reviewing all Structured Judgement Review (SJR) outcomes in a weekly MDT meeting with tracked actions. The specific case was discussed in the …
Jacqueline Green
All Responded
2025-0170 4 Apr 2025 Bedfordshire and Luton
Bedford Hospitals NHS Foundation Trust
Concerns summary The hospital failed to adopt national safety recommendations for paracetamol dosage in low-bodyweight patients, leading to overdose risks due to inadequate prescribing alerts, estimated weight entry, and insufficient staff training.
Action taken summary The Trust has reviewed and disseminated updated guidelines on paracetamol administration for underweight adults, provided related training, and amended Nervecentre to warn if a patient's weight is not
Hailey Thompson
All Responded
2025-0171 4 Apr 2025 Manchester (West).
ASHTON MEDICAL PRACTICE SSP HEALTH WIGAN INTERGRATED CARE BOARD
Concerns summary A GP surgery's care navigator lacked clear pathways and triage tools for urgent paediatric allergy referrals, leading to an inappropriate referral and no auditable record of the handling.
Action taken summary SSP Health and Ashton Medical Practice reinforced training for all staff regarding the correct process for child medication enquiries, ensuring pharmacists manage adult prescriptions only. They also n
James Masheter
All Responded
2025-0167 3 Apr 2025 Lancashire and Blackburn with Darwen
NHS Pathways
Concerns summary The NHS Pathways system's limited mental health triage options inadequately assess serious mental health crises, leading to low priority categorisation and significant delays in ambulance response for at-risk patients.
Action taken summary NHS England maintains that the NHS Pathways triage system elicited correct information for the patient in this case and is not considering further system changes for mental health triage at …
Andrew Waters
All Responded
2025-0174 3 Apr 2025 Cornwall and the Isles of Scilly
Department of Health and Social Care
Concerns summary Significant ambulance handover delays, emergency department crowding, and inadequate social care provision are leading to increased mortality risk for patients awaiting emergency treatment and discharge.
Action taken summary The Department of Health and Social Care highlights actions taken, including setting out priorities for a neighbourhood health service and publishing a new policy framework for the £9 billion Better …
Loraine Cheesman
All Responded
2025-0178 3 Apr 2025 County Durham and Darlington
REDACTED
Concerns summary There is a lack of specific national guidance for assessing mental capacity in adults with Hoarding Disorder and Executive Dysfunction, hindering effective intervention and requiring revised protocols.
Action taken summary The Department of Health and Social Care clarifies the distinctions between mental capacity, executive dysfunction, and inability to protect oneself. It advises professionals to consult existing 2018
Mary Pomeroy
All Responded
2025-0166 1 Apr 2025 Devon, Plymouth and Torbay
University Hospitals Plymouth NHS Trust
Concerns summary A hospital's investigation wrongly deemed a fatal patient-on-patient assault unforeseeable, despite ignoring prior violent incidents and failing to implement required enhanced observations for a high-risk patient.
Action taken summary The Trust transitioned to the Patient Safety Incident Response Framework (PSIRF) in June 2024, replacing the previous Serious Incident Framework. This new framework fundamentally shifts the approach t
Abu Rahman
All Responded
2025-0165 31 Mar 2025 Inner North London
Royal Free Hospital
Concerns summary Hospital staff experienced frequent Naloxone shortages leading to delayed administration and demonstrated limited awareness of opioid toxicity risks in patients with kidney impairment.
Action taken summary The Trust plans to conduct bitesize safety huddle sessions on Naloxone access and stock replenishment, and increase Naloxone stock on ward 8 North. They will also update and distribute local …
Andrew Tizard-Varcoe
All Responded
2025-0321 31 Mar 2025 The County of Devon, Plymouth and Torbay
Somerset NHS Foundation Trust (Musgrove… Royal Devon University Healthcare NHS F…
Concerns summary Fragmented care across multiple health trusts resulted in clinicians lacking complete patient information and unclear responsibilities, compounded by untimely follow-up appointments and inappropriate discharge decisions for a progressing infection.
Action taken summary The Trust has launched a new virtual ward for patients with complex needs to improve care coordination. They also monitor the ENT waiting list daily with weekly Patient Tracking List …
Derrick Tully
All Responded
2025-0164 28 Mar 2025 Inner North London
Daryel Care Islington Council Whittington Health
Concerns summary Failures included unsuitable housing without a key safe, an inappropriate reablement package for a cognitively impaired patient, and neglected recording/escalation of patient deterioration, leading to missed care needs.
Action taken summary Daryel Care proposes actions including reinforced training and documentation prompts for staff to clearly record observations and escalation rationale following incidents. They also commit to ensuring
William Hewes
All Responded
2025-0163 27 Mar 2025 Inner North London
Homerton University Hospital NHS Trust
Concerns summary A patient experienced significant delays receiving critical treatment despite immediate recognition of their life-threatening condition. The hospital's subsequent learning from this event has not been shared nationally.
Action taken summary The Trust has implemented Martha’s Rule as a pilot site, sharing data with NHS England, and has delivered simulation training to clinical staff on managing sepsis and shock. They also …
Derek Cole
All Responded
2025-0162 26 Mar 2025 Norfolk
Attleborough Surgery
Concerns summary The GP practice failed to communicate abnormal test results to specialists or ensure follow-up, and lacked a robust system for learning from significant events, delaying critical internal reviews.
Action taken summary The surgery has held a clinical meeting to address responsibility for communicating GP-generated results and has conducted a Significant Event Analysis (SEA). As a result, SEA and death reporting prot
Peter Konitzer
All Responded
2025-0159 25 Mar 2025 Wiltshire & Swindon
Health and Safety Executive
Concerns summary HSE website guidance for volunteers is insufficient, failing to emphasize written risk assessments for construction work or provide a comprehensive guide on safety obligations for charitable and voluntary organizations.
Action taken summary The HSE disputes the need to emphasize written risk assessments beyond legal requirements for small volunteer organisations, stating they cannot publish guidance exceeding the law. However, they will
Imogen Nunn
All Responded
2025-0156 24 Mar 2025 West Sussex, Brighton and Hove
NHS England National Register of Communication Prof… Department of Health and Social Care
Concerns summary A severe shortage of British Sign Language interpreters is hindering urgent mental health crisis assessments and delaying judicial proceedings for deaf patients and witnesses.
Action taken summary NHS England highlights that a national framework agreement for interpretation services is in place and a National Working Group for BSL/Deaf Mental Health Services has been established and met. They …
Thomas Glover
All Responded
2025-0157 24 Mar 2025 Suffolk
British Society of Gastroenterology Department of Health and Social Care
Concerns summary NHS England clinicians often lack awareness of the critical distinction between hiatus hernia types, leading to insufficient vigilance for higher-risk para-oesophageal cases and hindering appropriate patient care.
Action taken summary The Society acknowledges the concerns about clinician awareness and patient information regarding hiatus hernias. Although they have no current published guidance, they will work with Guts UK to devel
Claire Driver
All Responded
2025-0161 24 Mar 2025 South Yorkshire West
South West Yorkshire Partnership NHS Fo…
Concerns summary Mental health teams exhibited inadequate assertive engagement and poor police liaison for a deteriorating patient, compounded by a lack of mandatory staff training on substance misuse and mental health.
Action taken summary The Trust has developed and made operational an Intensive Community Support Team for assertive engagement, updated its clinical risk assessment and management policy, and enhanced liaison with the pol
Ida Lock
All Responded
2025-0155 21 Mar 2025 Lancashire & Blackburn with Darwen
NHS Lancashire and South Cumbria Integr… University Hospitals of Morecambe Bay N… Department of Health and Social Care +1 more
Concerns summary The Trust suffers from a deep-seated lack of candour, transparency, and deficient clinical governance, resulting in a failure to learn from past incidents, unreliable data, and inadequate reporting of serious harms.
Action taken summary NHS England has launched the Maternity and Neonatal Safety Investigation Programme, established regional governance structures, and published a Three-year delivery plan for maternity and neonatal serv
Sheridan Pickett
All Responded
2025-0150 19 Mar 2025 Manchester South
Department of Health and Social Care
Concerns summary No specific coroner's concerns regarding systemic issues or risks to prevent future deaths were identified in the provided text.
Action taken summary The Department of Health and Social Care disputes the coroner's concerns regarding a lack of clear guidelines for online prescribing and information sharing, citing existing guidance and regulatory fr
Winnie Harrop
All Responded
2025-0151 19 Mar 2025 Manchester South
NHS England Department of Health and Social Care
Concerns summary Inadequate guidance exists for discharging overly sedated patients with new oxygen needs from hospital to a non-nursing care home, compounded by missing critical information in discharge letters.
Action taken summary NHS England reports that Tameside and Glossop Integrated Care NHS Foundation Trust has completed the immediate deployment of the Royal College of Emergency Medicine Guideline for Procedural Sedation i
Leanne Carroll
All Responded
2025-0153 19 Mar 2025 North Wales (East and Central)
Betsi Cadwaladr University Health Board
Concerns summary The Perinatal Mental Health Service suffers from insufficient awareness among health professionals, inadequate staffing levels, and a lack of documented decisions and discussions in patient records at the Single Point of Access.
Action taken summary Betsi Cadwaladr University Health Board has delivered mandatory perinatal mental health training to midwifery and mental health staff, developed and shared specific training for GPs, and offers Instit
Benjamin Compton
All Responded
2025-0285 19 Mar 2025 Devon, Plymouth and Torbay
Devon Partnership Trust Primary Care NHS Devon NHS England +1 more
Concerns summary A significant gap in care exists for autistic individuals in crisis without a treatable mental health condition, and the Special Allocation Scheme failed to address an autistic patient's specific needs.
Action taken summary NHS Devon has undertaken significant work to raise awareness and implement reasonable adjustments for autistic individuals in crisis. They have also enacted a modification to their Special Allocation
Renate Mark
All Responded
2025-0149 18 Mar 2025 Northumberland
NORTHUMBRIA HEALTHCARE NHS FOUNDATION T…
Concerns summary The trust's falls investigation was flawed due to reliance on incorrect witness accounts, and a misunderstanding of 'line of sight' observation for high-risk patients. Inadequate scrutiny of witness statements hinders learning.
Action taken summary Northumbria NHS is briefing all clinical staff on the accurate understanding and use of 'witnessed' versus 'unwitnessed' falls. Trust Governance Leads will now be involved in all internal investigatio