2025
PFD Reports
Reports: 637
Areas: 66
96% response rate (above 63% average).
Thomas Oldcorn
All Responded
2025-0288
5 Jun 2025
Cumbria
Blackpool Teaching Hospitals NHS Founda…
Concerns summary (AI summary)
Inadequate resources have led to significantly prolonged waiting times for cardiac surgery after angiography, consistently exceeding national targets and increasing to 17 days.
Action Taken
(AI summary)
The Trust has implemented daily reviews of the waiting list by the consultant body, with a clinical overview captured on a RAG-rated system. They are developing an escalation policy to ensure that any patient approaching the 7-day threshold is reviewed daily by a senior clinician and prioritised accordingly, with completion and ratification expected by September 2025.
Nicholas Gray
All Responded
2025-0283
5 Jun 2025
Essex
Essex Partnership University NHS Trust
Concerns summary (AI summary)
The Trust's PSIRF Decision Monitoring Tool contained inaccurate and incomplete information regarding patient contact and self-harm, undermining potential investigation requirements.
Action Taken
(AI summary)
The Trust has amended its PSIRF Decision Monitoring Tool (DMT) template following clinical staff feedback. Every DMT now has a Care Unit leadership Multi-disciplinary Team discussion and sign off process, and is subject to further final scrutiny by central Patient Safety and Executive Director level.
Edward Wilson
All Responded
2025-0281
5 Jun 2025
Cheshire
North West Ambulance Service
Concerns summary (AI summary)
Paramedics failed to consider the patient's significant heart failure history when administering salbutamol nebulisers, which directly impacted the outcome by lowering blood pressure.
Disputed
(AI summary)
NWAS argues that the treatment provided to Mr. Wilson adhered wholly to national guidelines produced by JRCALC, and there were no contraindications to the use of salbutamol despite Mr. Wilson’s medical history.
Cain Donald
All Responded
2025-0278
5 Jun 2025
Oxfordshire
Oxford Health NHS Foundation Trust
Concerns summary (AI summary)
Deficiencies in discharge planning from a psychiatric unit, including inadequate engagement with family and probation, and a failure to supervise post-discharge medication compliance, contributed to mental health deterioration.
Action Taken
(AI summary)
The CRHTT has implemented a designated minute taker for MDT meetings, with minutes recorded on RiO and reviewed and validated by a Band 7 Clinician. The CRHTT is reviewing its medications management process and has developed a flow-chart and an assessment pro-forma to assist with decision making and assessment of efficacy of medications.
Colin Brooks
All Responded
2025-0276
5 Jun 2025
Birmingham and Solihull
Department of Health and Social Care
Concerns summary (AI summary)
Insufficient on-call perfusionist staffing during simultaneous emergency surgeries, not meeting safety guidelines, risks delays in identifying critical issues during cardiopulmonary bypass procedures.
Action Taken
(AI summary)
The Cardiac Surgery and Perfusionist Teams at University Hospitals Birmingham have implemented a peer-reviewed perfusion checklist, now embedded into routine practice for all cardiopulmonary bypass procedures. Additionally, they assessed the need for more centrifugal pumps.
David Heffer
All Responded
2025-0274
4 Jun 2025
Essex
East Suffolk and North Essex NHS Founda…
Concerns summary (AI summary)
The treating doctor was not informed of the patient's readmission for a complication, and medical records were incomplete and illegible, hindering proper care and investigation.
Action Taken
(AI summary)
The Trust has implemented a new escalation procedure which requires the on-call consultant for the week, to be contacted when an emergency patient is readmitted following a procedure. The Trust is implementing a new electronic patient record system, provided by EPIC, to transition their patient records system to an electronic system by October 2025.
David Ejimofor
All Responded
2025-0273
4 Jun 2025
Swansea and Neath Port Talbot
ASSOCIATED BRITISH PORTS
NEATH PORT TALBOT COUNCIL
ROYAL NATIONAL LIFEBOAT INSTITUTION
Concerns summary (AI summary)
The absence of lifeguards at a dangerous breakwater during high-risk periods, despite historical effectiveness, and insufficient evidence that new deterrence measures are working, poses an ongoing risk.
Action Planned
(AI summary)
The RNLI is undertaking daily monitoring of people using Aberavon beach, Little Beach, and the breakwater between 10:00 and 19:30 to understand usage and water entry points. A report will be prepared with recommendations following the 2025 Lifeguarding Season, and the RNLI will work collaboratively with Neath Port Talbot Council and Association British Ports given the Coroner’s concerns. Associated British Ports will undertake a signage, fencing and barrier review and implement any necessary actions identified by such review. The initial review is anticipated to be concluded by the end of July 2025. NPTCBC will continue dialogue with RNLI and ABP, and will be led by RNLI’s recommendations. NPTCBC awaits the outcome of RNLI’s current monitoring and risk assessment period following which changes in service along the beachfront area will be implemented if recommended.
Pellumb Olaj
All Responded
2025-0277
3 Jun 2025
Inner North London
Islington Council
Concerns summary (AI summary)
The council failed to consider a patient's history of paranoid schizophrenia and past suicide attempts by jumping from high places when housing him on the sixth floor.
Noted
(AI summary)
Islington Council expresses condolences and provides background on the inquest hearing, including limitations on evidence presented, and includes details of their income and expenditure assessment process for housing applicants.
Benjamin Arnold
All Responded
2025-0275
3 Jun 2025
West Yorkshire (East)
British Association of Perinatal Medici…
Department of Health and Social Care
Leeds Teaching Hospitals NHS Trust
+2 more
Concerns summary (AI summary)
Maternity services are unequally split with limited support and no on-site paediatric cover at one site. Concerns also include ambiguous unit classification and non-standardised guidelines for the LISA procedure and newborn cardiac arrest causes.
Noted
(AI summary)
Resuscitation Council UK provides context on its neonatal resuscitation courses (NLS, OH-NLS, ARNI) and states that the NLS approach and algorithm adequately address the potential causes of non-response during newborn resuscitation. The Y&H Neonatal ODN has regional guidelines on surfactant administration and provides education sessions, and has written to all neonatal units in their network and other Neonatal ODNs to share these guidelines and draw attention to the Coroner's concerns. BAPM acknowledges concerns about LISA procedures and reversible causes of cardiac arrest, and while stating that universal consultant approval for LISA is not necessary, they plan to send a safety alert to members and stakeholders drawing attention to relevant recommendations in their Frameworks for practice. The Trust updated its risk register to include risks related to service provision, staffing, and protocols, and are working with the ODN and Commissioners. They also detail actions taken in response to the concerns raised, including changes to the SJUH designation and mitigations for risks due to lack of centralisation. RCPCH acknowledges concerns regarding LISA guidelines and reversible causes of cardiac arrest but defers to BAPM and RCUK for specific guidance and actions, noting they expect members to follow Resuscitation Council UK guidance. The Department acknowledges the concerns regarding maternity services at Leeds Teaching Hospitals NHS Trust, particularly staffing levels and the delay in centralizing services due to the New Hospital Programme's revised schedule, but defers to the Trust for specific responses and emphasizes existing duties for Trusts to maintain adequate staffing. This is an exhibit referenced by another response. It is a LISA checklist.
Mark Villers
All Responded
2025-0269
3 Jun 2025
Birmingham and Solihull
Department of Health and Social Care
University Hospitals Birmingham NHS Fou…
Concerns summary (AI summary)
Insufficient radiologists led to a critical abnormality (aortic dissection) being missed on a CT scan, with current staffing levels still below guidelines, posing a risk of future deaths.
Noted
(AI summary)
The Trust reconfigured out-of-hours radiology reporting, separating ED and inpatient reporting across hospital sites starting September 1, 2024, and delivered an educational session around aortic dissection, though they maintain that the abnormality was very subtle and difficult to identify. The DHSC acknowledges concerns about insufficient radiologists at Good Hope Hospital and refers to the responsibility of individual NHS Trusts to determine staffing levels and the upcoming 10 Year Workforce Plan, deferring to the Trust for specific responses.
Michelle Mason
All Responded
2025-0268
2 Jun 2025
Lancashire and Blackburn with Darwen
Lancashire Teaching Hospitals
NHS England
Northern Care Alliance NHS Foundation T…
Concerns summary (AI summary)
Lancashire lacks a 24/7 thrombectomy service and a clear plan for its delivery, compounded by non-stroke specialists' misunderstanding of service availability and a lack of regional mutual aid.
Action Planned
(AI summary)
Lancashire Teaching Hospitals has updated its stakeholder communications policy to reflect the current operational hours of the Mechanical Thrombectomy service and issued a follow-up communication for assurance through the Chief Operating Officers network. Direct contact has been made with Salford Royal Hospital to seek potential regional support options. Lancashire Teaching Hospitals has updated the stakeholder communications policy to reflect the current operational hours of the Mechanical Thrombectomy service and issued communications via Chief Operating Officers. NHS England is working with Lancashire & South Cumbria ICB to support Comprehensive Stroke Centres (CSCs) to deliver a 24/7 thrombectomy service. They have requested an urgent review of mechanical thrombectomy provision within the North West and expect a fully operational 24/7 service at the Preston site by October 2025. The Northern Care Alliance NHS Foundation Trust is participating in discussions with NHS England, Lancashire Teaching Hospitals and the Walton Centre to explore options for providing aid overnight, with follow-up meetings planned to progress plans and clarify timelines. A meeting between the Trust, NHSE and Lancashire Teaching Hospitals took place on 15 July 2025 to discuss this, where possible options for providing aid overnight were explored. Royal Lancaster Infirmary shared learning from the case and inquest feedback with the team, discussed it at a governance meeting, and is ensuring wider distribution of Royal Preston Hospital thrombectomy service hours, also added to handover sheets and nursing handovers.
Patrick Mongan
All Responded
2025-0267
2 Jun 2025
South Yorkshire East
National Highways
Concerns summary (AI summary)
A mound of earth on the motorway central reservation creates a dangerous hazard, causing loss of vehicle control and risking catastrophic accidents for road users.
Action Taken
(AI summary)
National Highways levelled the central reservation at the specific location of concern to eliminate any deviation in level between the carriageway and the reservation.
Brian Garrick
All Responded
2025-0271
30 May 2025
The County of Devon, Plymouth and Torbay
Department of Health and Social Care
Concerns summary (AI summary)
Ambulance response times are severely delayed due to prolonged patient handovers at acute hospitals, preventing crews from returning to service.
Action Planned
(AI summary)
The DHSC acknowledges concerns about ambulance waiting times and handover delays and states that the government is investing an extra £22.6 billion in day-to-day spending in 2025/26 for the NHS and £3.1bn further capital investment over 2 years, aiming to deliver 40,000 extra appointments a week and cut NHS waiting times. NHS England is working with systems to reduce ambulance handover delays, working towards delivering hospital handovers within 15 minutes with joint working arrangements that ensure no handover takes longer than 45 minutes.
Eric Swaffer, Izabela Lechowicz, Khun Vichai Srivaddhanaprabha, Nusara Suknamai and Kaveporn Punpare
All Responded
2025-0266
30 May 2025
Leicester City and South Leicestershire
Civil Aviation Authority
European Union Aviation Safety Authority
Concerns summary (AI summary)
The design and safety supervision of helicopters are concerning, specifically regarding the inadequate provision of system and flight-testing data from aircraft manufacturers to suppliers for assessing critical components.
Noted
(AI summary)
The CAA has adopted updates to Acceptable Means of Compliance to CS-27 and CS-29 relating to rolling contact fatigue in critical bearings and initiated rulemaking projects to clarify the airworthiness status and life limits of critical parts and ensure the removal of defective critical parts from service. They will also engage with international counterparts to harmonise approach to critical bearing design and certification. EASA acknowledges the concerns raised in the Prevention of Future Death Report, referring to their assistance in the AAIB safety investigation and internal procedures for addressing safety recommendations. They state that they are considering introducing new AMC to CS 29.927(a) (Additional tests) to clarify the need to support inspection intervals and retirement times with appropriate directly applicable data, but believe the existing framework is adequate.
Colin Lovett
All Responded
2025-0265
30 May 2025
Dorset
Department of Health and Social Care
HMPPS
Concerns summary (AI summary)
Prison staff lack essential diabetes training and understanding of critical attacks. Non-24/7 healthcare and poor awareness among staff risk delayed care and future deaths for insulin-dependent prisoners.
Disputed
(AI summary)
HMPPS does not believe it's necessary or appropriate to require all operational prison staff to undertake specific diabetes awareness training. However, following discussion with the Governor, the healthcare provider at The Verne has provided a diabetes awareness and guidance document which has been disseminated to all staff. NHS England will share the details of this case and concerns raised with all regional health and justice commissioning teams, along with links to NICE guidance and the National Diabetes Audit.
Jeanette Sidlow Beech
All Responded
2025-0279
29 May 2025
North Wales (East and Central)
Betsi Cadwaladr University Local Health…
Local Authorities within this jurisdict…
Welsh Ambulance Service Trust
+1 more
Concerns summary (AI summary)
Critical ambulance delays, exacerbated by significant hospital handover issues and a lack of social care, lead to patients awaiting discharge, blocking emergency departments and severely jeopardizing lives.
Noted
(AI summary)
The Welsh Government outlines its role in setting the strategic context for health services and holding NHS organisations accountable, noting that all health boards are in escalation for urgent and emergency care. They mention providing additional funding to Betsi Cadwaladr University Health Board and supporting improvement programs, but do not commit to specific changes in response to the report.
Callum Hargreaves
All Responded
2025-0263
29 May 2025
Cornwall and Isles of Scilly
Cornwall Council
Concerns summary (AI summary)
The rationale for not detaining a patient was unrecorded. Clinicians failed to adequately test or challenge his decision to withhold discharge information from his mother, and record-keeping was deficient.
Action Planned
(AI summary)
Cornwall Council's Adult Social Care has included thematic reviews of Mental Health Act assessments into their audit program, and has developed and disseminated guidance for Approved Mental Health Professionals (AMHPs) on safety planning following assessments. The guidance has been shared with AMHPs and is progressing through governance processes before formal adoption.
Callum Hargreaves
All Responded
2025-0262
29 May 2025
Cornwall and Isles of Scilly
NHS Cornwall and Isles of Scilly ICB
Concerns summary (AI summary)
The rationale for not admitting a patient with complex PTSD/EUPD was unrecorded. Clinicians failed to explore or challenge his refusal to inform his mother about discharge, contrary to GMC guidance.
Action Taken
(AI summary)
Cornwall Partnership NHS Foundation Trust describes ongoing initiatives to improve information provided to carers at admission, processes to ensure carers receive timely updates, and the introduction of a new supervision policy. They also highlight training to promote family inclusion and engagement.
Callum Hargreaves
All Responded
2025-0261
28 May 2025
Cornwall and Isles of Scilly
Cornwall Council
Concerns summary (AI summary)
A prolonged dispute between a social housing provider and the Council over rehousing a cuckooed tenant remained unresolved, highlighting a failure to support vulnerable individuals and inconsistent council policies on homelessness applications.
Action Taken
(AI summary)
Cornwall Council's Housing Options staff have completed e-learning training provided by Shelter on ‘cuckooing’, which will now form part of the training framework and be completed on a bi-annual basis. A subject matter expert (e.g. an ASB Officer) will be invited to speak at the next Housing Options staff away day.
Callum Hargreaves
All Responded
2025-0260
28 May 2025
Cornwall and Isles of Scilly
Sanctuary Housing
Concerns summary (AI summary)
Sanctuary Housing failed to properly investigate cuckooing and property damage for a vulnerable tenant, leading to an eviction notice instead of support, and lacked a clear policy for such situations.
Action Planned
(AI summary)
Sanctuary Housing commits to an internal review following the Coroner's findings to identify improvements that can be made to its multi-agency approach to ASB and cuckooing, and will externally benchmark its policies and procedures against others in the social housing sector. They are considering training and additional guidance to complement existing policy and procedure around safeguarding and cuckooing, and developing specific guidance for front-line housing staff.
Callum Hargreaves
All Responded
2025-0259
28 May 2025
Cornwall and Isles of Scilly
Ministry for Housing Communities and Lo…
Concerns summary (AI summary)
A severe shortage of available housing in Cornwall, with high demand and low supply, contributed to the deceased's homelessness and exacerbated his mental health issues.
Action Planned
(AI summary)
The MHCLG response focuses on the government's broader efforts to increase social housing supply, tackle homelessness, and address rogue practices like cuckooing, including a new offence in the Crime and Policing Bill. They also mention publishing good practice case studies to support landlords dealing with antisocial behaviour and efforts to improve mental health care, but does not describe specific actions directly responsive to the case.
Julie Beasley
All Responded
2025-0250
28 May 2025
Essex
Essex Partnership University NHS Trust
Concerns summary (AI summary)
Inadequate mental health assessments, medication errors, and poor communication with the GP and patient led to missed opportunities to gather critical information. A lack of professional curiosity and poor record-keeping also contributed.
Action Taken
(AI summary)
Essex Partnership University NHS Trust has reviewed assessment processes, requiring mental health assessments for all patients by the Crisis team with monitoring and auditing. They have also rolled out ‘STORM’ training, a three-day package encompassing best practice in self-harm and suicide prevention, achieving 73% compliance in registered urgent care practitioners by June 2025.
Dean Bradley
All Responded
2025-0248
28 May 2025
Teesside and Hartlepool
Department of Health and Social Care
Hartlepool Council
Integrated Care Board (NHS North East a…
+4 more
Concerns summary (AI summary)
Current resources for safeguarding intoxicated individuals with mental health illnesses are insufficient, as assessments cannot occur until sobriety, leaving vulnerable people at risk.
Noted
(AI summary)
Middlesbrough Council will ensure their mental health service receives refreshed communication regarding section 136 guidance, and the circumstances relating to the Regulation 28 report. This will be flagged within the Multi-Agency Mental Health Legislation Operational Group to determine the need for further awareness and training among wider partners. Redcar and Cleveland Borough Council will recirculate the Section 136 Policy to relevant staff within Adult Social Care and make them aware of the concerns identified through Mr Bradley’s inquest. They reiterate the use of the Crisis Assessment Suite at Roseberry Park as the appropriate place of safety. Stockton on Tees Council will bring TEWV's Section 136 policy to the Mental Health Legislation Operational Group to consider further education for Cleveland Police. They will also recirculate the Section 136 Policy to relevant staff within Adult Social Care. Hartlepool Council will give consideration to further education and awareness raising within Cleveland Police regarding the use of Section 136 powers. They will also recirculate the Section 136 Policy to relevant staff within Adult Social Care and make them aware of the inquest's concerns. The ICB acknowledges the concerns regarding mental health safeguarding for intoxicated individuals, explains existing crisis services, and states they have no plans for a specific holding facility. They note that the crisis team was not contacted in this specific case, so they can't comment on the potential outcome. Tees, Esk and Wear Valley NHS shared learning with the police via the Multi-Agency Mental Health Legislation Operational Group on the 11 July 2025 to ensure awareness of the Report and best practice. This report has also been shared with Crisis Teams. The Department of Health and Social Care liaised with the NHS North East and Cumbria Integrated Care Board (NENC ICB) who will be responding directly. They also mentioned Cleveland Police began to implement the Right Care Right Person approach in 2024, and committed £26 million in capital investment to support people in mental health crisis.
Sophie Cotton
All Responded
2025-0246
27 May 2025
Durham and Darlington
Durham Constabulary
Officer of the College of Policing
Concerns summary (AI summary)
Police applying "Right Care, Right Person" policy refused attendance despite immediate risk and multiple calls, disregarding mental health teams' inability to enter locked premises, and leading to dangerous delays in supervisor reviews.
Noted
(AI summary)
Durham Constabulary's Deputy Chief Constable states that a full review of the case and police actions was undertaken, with the outcome and actions attached to the response. The Police and Crime Commissioner expressed condolences and noted that a review by Durham Constabulary didn't highlight significant failings but resulted in two points of organisational learning and recommendations. The commissioner will monitor the 'Right Care Right Person' model. The College of Policing has contacted Durham Constabulary, who have reviewed their policies and procedures in line with the College of Policing toolkit and Approved Professional Practice. The concerns raised will also be communicated with all forces within the national tactical delivery Board, where learning can be shared. Durham Constabulary will implement recommendations aligned with the National Toolkit for Right Care, Right Person (RCRP), aiming for full implementation by mid-July 2025. These include a review of police systems for further intelligence, supervisor review, and immediate escalation to the Supervisor on a second call about the same person within a 12 hour period.
Abdirahman Afrah
All Responded
2025-0245
27 May 2025
East London
Barts Health NHS Foundation Trust
Concerns summary (AI summary)
A&E had excessive waiting times and lacked timely medical triage, risking critical patient deterioration. Follow-up calls were made without full clinical information or clear advice, and essential patient results were not sent to the GP due to staff unfamiliarity with the process.
Action Taken
(AI summary)
Barts Health NHS Trust will address the concerns raised in an updated ‘Left Without Treatment’ (LWOT) policy and an immediate safety bulletin. They have emphasized the importance of including sufficient clinical information via the most appropriate means when managing patients who have left without treatment in our current staff safety bulletin.